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Real-time Performance Management with Digital Signage

Published By: RMG Networks     Published Date: May 08, 2014
Download to learn how large scale enterprises can improve quality, efficiency, productivity, and time from raw material to the point of purchase.
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rmg networks, large scale enterprises, historical performance tracking, productivity data, visual communications, enterprise video, real time data, knowledge management
    
RMG Networks

The Happiest Place in Digital– How Consumer Emotion and Opportunity Meet in the Transaction Moment

Published By: Rokt     Published Date: Jun 18, 2018
In search of the moment when consumer engagement is at its highest, brands have chosen to focus on search and social media. But – as this study proves – the rush of retail therapy is no myth, with the process of shopping making consumers considerably happier and more receptive than other online activities. This report explores the mindset individuals experience when shopping – the Transaction MomentTM. As uncovered in this research, this mindset presents a much sought after and undiscovered opportunity in digital customer acquisition. It has been well documented that the thrill of making a purchase causes a rush1 of dopamine, resulting in a powerful sense of achievement that leaves consumers open to buy again. This conclusion is supported by Rokt analytics — which reveals consumers are up to 7x more likely to engage with related offers in the Transaction Moment. This report and findings are relevant to many in the marketing and e-commerce industry. Whether the objective is to acquire
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transaction marketing, digital marketing, website monetization, consumer engagement, happy, moment, rokt
    
Rokt

Considering CRM solutions? First understand CRM best practices

Published By: Sage SalesLogix     Published Date: May 28, 2009
Before committing to a CRM purchase and implementation, it's good to know the experience of those who have already "been there, done that." It can save time and prevent costly missteps.
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crm, customer relationship management, customer centric, customer-centric, customer service, service, retention, loyalty
    
Sage SalesLogix

Create the best omnichannel retail experience

Published By: Sage Software (APAC)     Published Date: Nov 28, 2018
91% of shoppers research products online before making a purchase in a brick-and-mortar store. To remain competitive and grow, it's now imperative for retailers to deliver a seamless shopping experience across all channels. Download our new whitepaper to find out how an Enterprise Management solution can help you deliver the experience today's customer expects.
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Sage Software (APAC)

The Modern Marketer's Guide to Content-Driven Commerce

Published By: Sailthru     Published Date: Jul 01, 2015
While 70% of consumers prefer getting to know a company via content over ads, most brands are challenged with navigating content marketing and management. Making the transition from pushing product to nurturing consumers is not easy, but a smartly-executed content approach can increase purchase conversion, purchase frequency and brand loyalty.
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content, commerce, retail, ecommerce, publishing, media, customer experience, marketing
    
Sailthru

Increasing Repeat Purchase Rates

Published By: Sailthru     Published Date: Apr 28, 2016
Increasing Repeat Purchase Rates: A High Impact Strategy Guide for Fashion, Apparel and Specialty Retail Brands Download this best practice guide on increasing repeat purchase rates to learn: - The top high-impact strategies that will drive repeat purchase rates and customer lifetime value - The priority tactics to test and deploy in order to put strategy into action - The frameworks you need to properly measure and drill-down into your business’s repeat purchase rates
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sailthru, retail, strategy guide, repeat purchase rate, customer lifetime value, sailthru customer retention cloud, customer relations, customer interaction service
    
Sailthru

Increasing Repeat Purchase Rates

Published By: Sailthru     Published Date: Aug 15, 2016
Download this best practice guide on increasing repeat purchase rates to learn: -The top high-impact strategies that will drive repeat purchase rates and customer lifetime value -The priority tactics to test and deploy in order to put strategy into action -The frameworks you need to properly measure and drill-down into your business's repeat purchase rates Who should download: -Directors of CRM & Customer Retention -Digital Marketing Managers -Email Marketing Managers
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salethru, digital, online retail, retail, purchase rates, marketing, email marketing
    
Sailthru

Everything You Need to Know About Customer Experience Management

Published By: Salesforce     Published Date: Oct 17, 2019
Customer experience management means caring about the end-to-end experience your brand has with its prospects, customers, and brand evangelists. Managing the customer experience requires attention to detail at all steps along the path to purchase, from the content created to capture awareness, to the ecommerce experience of shopping on your site, and the after-sale commitment to keep loyal customers engaged using newsletters, coupons, and customer-appreciation sales. Read this guide to find out more.
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Salesforce

Cloud Benefits for the IT Service Management Market

Published By: Salesforce.com     Published Date: Feb 12, 2014
According to Gartner, 50 percent of all new IT service desk tool purchases will utilize the cloud model by 2015. Yet service delivery via the cloud can adversely affect IT’s ability to meet an organization’s requirements. The adoption of cloud-based solutions demands that the business take a look at the skills needed for success, the delivery channels that must be realigned, and the potential effects on the business. With these issues in mind, is it worth venturing into the cloud? The market has been and will continue to be inundated with a plethora of IT service management (ITSM) vendors creating solutions dedicated to supporting cloud-based service management. In this article, we discuss why this is the case, as well as the benefits an organization can achieve by moving to a cloud-based environment.
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it service management, cloud platform, collaboration, it service management, saas, it help desk, productivity, it assistance
    
Salesforce.com

Samsung Displays Build Retail Brand and Customer Awareness Inside and Out

Published By: Samsung     Published Date: Feb 03, 2016
Maverik is a regional convenience store chain that operates more than 270 convenience stores with a brand identity and décor theme around adventure, sports, and the outdoors. Maverik needed a digital signage program to reinforce the brand, drive foot traffic from the pump stations into the store, and promote food purchases.
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samsung, display, retail, maverik, digital, brand, optoelectonics & displays
    
Samsung

Why Managing Mobility Matters

Published By: SAP     Published Date: Feb 10, 2011
The recession notwithstanding, mobile devices continue to be purchased in record numbers, pouring into the organization. These devices are coming in a wide variety of hardware and operating system types, making their management and security a big IT challenge. This IDG Playbook is designed to help guide your strategy to manage and secure the booming mobile environment.
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sap, mobility, competitive edge, mobile workers, enterprise mobility, mobile, applications, iphone
    
SAP

Hans Thalbauer TED Talk: Digitizing the Extended Supply Management

Published By: SAP     Published Date: Mar 17, 2016
- Supply Chains are already complex as they are – why on earth would we want to extend them? Because it’s an end-consumer driven economy. We expect to purchase products and services through multiple channels and of course we want to have these products delivered the same day. Of course the product is individualized based on my specific requirements, and yes, it goes without saying, that the products need to be compliant to regulations and standards.
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sap, ted talk, supply chain, digital, knowledge management, data management
    
SAP

Retail in a Digital World: How to Survive and Thrive

Published By: SAP     Published Date: Mar 22, 2016
Nearly all store sales will be influenced by digital in 2020, and the retailer of the future will excel at orchestrating core processes in the maze of near-infinite purchase paths available to ever-more discerning consumers. Digital transformation will impact all areas of retail business processes as retailers seek new ways to reach consumers while maximizing efficiencies within their own operations. Automation, speed, and contextually driven decisions will create opportunities for retailers and help transform relationships with their suppliers, consumers, and employees. Learn more about how digital transformation is impacting the retail industry. Download a complimentary copy of the Retail in a Digital World white paper.
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sap, digital retail, digital businesses, business technology
    
SAP

Purchase to Pay Insights: 2015-2016

Published By: SAP     Published Date: May 05, 2016
Leading experts share insights in new e-book from Accounts Payable News
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sap, ariba, finance, purchase, pay, accounts payable, enterprise applications, business technology
    
SAP

Understanding Integrated Suites: The Example of E-Sourcing

Published By: SAP     Published Date: Oct 11, 2018
Procurement organizations are moving in substantial numbers to implement integrated technology suites in areas like source-to-contract and purchase-to-pay. A new generation of technology has made it possible for these technologies to move to the cloud, simplifying maintenance and administration. A recent Hackett Group study analyzed the use of e-sourcing suites to uncover trends, benefits and drawbacks to unifying these processes in one solution. For organizations already invested in optimizing sourcing execution efforts, the arguments for moving to an integrated suite are compelling.
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SAP

Purchase to Pay Insights: 2015-2016

Published By: SAP Ariba     Published Date: May 05, 2016
Leading experts share insights in new e-book from Accounts Payable News
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sap, ariba, finance, purchase, pay, accounts payable, enterprise applications, business technology
    
SAP Ariba

Understanding Integrated Suites: The Example of E-Sourcing

Published By: SAP Ariba     Published Date: Oct 11, 2018
Procurement organizations are moving in substantial numbers to implement integrated technology suites in areas like source-to-contract and purchase-to-pay. A new generation of technology has made it possible for these technologies to move to the cloud, simplifying maintenance and administration. A recent Hackett Group study analyzed the use of e-sourcing suites to uncover trends, benefits and drawbacks to unifying these processes in one solution. For organizations already invested in optimizing sourcing execution efforts, the arguments for moving to an integrated suite are compelling.
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SAP Ariba

Supporting the Buyer Journey with Customer Service

Published By: SAP Hybris     Published Date: Oct 26, 2017
Supporting the Buyer Journey with Customer Service, which discusses the opportunity for customer service and support teams to improve the entire buyer experience through continuous pre and post-purchase engagement
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SAP Hybris

Supporting The Buyer Journey With Customer Service

Published By: SAP Hybris     Published Date: Oct 26, 2017
For companies and buyers alike, customer service has traditionally been used as a troubleshooting tool. Forrester found that companies believe that nearly 50% of all buyers still view customer service as a post-purchase resource, rather than a purchasing aid, and in response, companies have positioned their customer service capabilities to match that expectation. However, Forrester conducted a custom survey of 247 companies and found that this reactive, postpurchase-only customer service mindset can result in missed sales opportunities and contributes to greater purchase dissatisfaction.
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SAP Hybris

Five Keys to Marketing Analytics Excellence

Published By: SAS     Published Date: Nov 04, 2015
How does marketing compare to a game of pool? Sometimes you hit a good shot – 9 ball corner pocket – like when you’ve marketed a product and your customer purchases it. But sometimes your shot misses, and you knock in your opponent’s ball. You could even knock your ball into the pocket, but mistakenly knock your opponent’s ball into a different pocket at the same time. Of course, you can’t predict everything in a game of pool – or in marketing. A campaign may reveal a weakness that sends customers scuttling to a competitor. A new product can cannibalize an existing product line. Customers could leave one of your legacy product lines to consume one of your newly launched products – perhaps causing you to lose some revenue. But unlike pool, it’s hard to observe and measure with the naked eye what’s happening in marketing. The way to improve your chances of success is to build a solid measurement plan that lets you define and measure diagnostic metrics.
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sas, marketing analytics, data driven decision making, consumer behavior, marketing mix, networking, data management, business technology
    
SAS

Marketing Attribution: Giving Credit Where Credit is Due

Published By: SAS     Published Date: Apr 25, 2017
Marketing must meet the needs of tech-savvy customers knowledgeable of brands and product information due to the rapid growth of connectivity, available information and expansion of channels. Before making a purchase decision, customers often consult more than 10 sources including social media, user reviews, online stores and brand comparisons. And, customers want to be recognized across all the platforms through which they interact with you – whether speaking to your employees on a mobile phone, tweeting at the brand or creating a shopping cart online. Similarly, you want to recognize every step of these journeys and understand the significance of each one.
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SAS

Merchandising & The Omnichannel Impact

Published By: SAS     Published Date: Jan 17, 2018
This RSR custom research report explores the impact of omnichannel methods on merchandising, marketing and the supply chain; specifically, what analytical capabilities address the challenges that omnichannel selling and fulfillment pose for retailers. Consumers today routinely begin their shopping journeys online, but complete their purchases in nearby stores, in their “home” stores or delivered directly to their doors. Retail analytics enables organizations to capture data from their customers' journeys. Retailers that successfully deliver relevant omnichannel experiences while gaining a more sophisticated understanding of demand (where and how it is initiated) will enhance their brands’ value and create compelling and profitable customer relationships.
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SAS

Machine builder opportunities and challenges in the new digital world

Published By: Schneider Electric     Published Date: Apr 23, 2019
Schneider Electric surveyed over 400 worldwide machine builders and factory end users in 2015. The questions they answered all centered around what their machines and plants would need to look like in 2020 if their businesses were to sustain growth and boost productivity. Their feedback has shaped (and will continue to shape) Schneider Electric digitized solution investments. Key requirements identified included: • Tools that could accommodate a younger, less skilled, and less experienced workforce • A need for simpler integration through open software connectivity and more open field buses • A need for whole lifecycle support of the products they purchase Read this eBook to see answers to some of these identified key points from those surveyed.
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machine, digitization, industry 4.0, business models, smart machines
    
Schneider Electric

Get a Handle on Your IT Assets and Reduce Software Licensing Costs

Published By: ScriptLogic     Published Date: Jan 11, 2012
Discover hardware and software inventory data on Windows and Mac devices and compare it to what has been purchased as well as what is actually in use.
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ScriptLogic

ScriptLogic Asset Manager - Find out what apps you really need to migrate to Windows 7 - Try It Now!

Published By: ScriptLogic     Published Date: Mar 30, 2012
Discover software inventory data and compare it to what has been purchased as well as what is actually in use, providing concrete information about what software to include before you start migrating to Windows 7.
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scriptlogic, software asset management, software license, tracking, automation, system center configuration manager, sccm, virtual application
    
ScriptLogic
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