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Cloud Contact Centers Gaining Share

Published By: 8x8 Inc.     Published Date: Aug 09, 2017
The 8x8-CCNG survey shows more and more companies are moving their contact centers to the cloud, and for a range of reasons that is appealing to almost every business center. Most prominent among those objectives are better business continuity, scalability, supporting remote workers, and integrating new technologies like multi-channel capabilities. Does your contact center employ remote agents? More than half do or respondents do! Across industries, prioritizing top talent and supporting remote workers is a growing concern. Cloud contact centers support this objective by making the full set of technologies and features available to all users, wherever they are located. Download now to learn more.
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8x8, cloud contact center, remote work, scalability, cloud computing
    
8x8 Inc.

Rethink Your Branch Network Strategy: Create More Flexible, More Productive Branch Networks

Published By: Aerohive     Published Date: Jan 04, 2012
In today's virtual enterprise, access to corporate resources must be secure, reliable, and manageable, with consistently enforced policy while simultaneously allowing access from anywhere at any time. This is why access network strategies are critical to business growth.
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aerohive, branch office, cloud computing, remote networks, vpn, cloud enabled networking, distributed enterprise, cloud security services
    
Aerohive

2012-2013 WLAN Buyer's Guide

Published By: Aerohive     Published Date: Apr 11, 2012
Today Wi-Fi tends to be the primary network access method for many. This paper discusses key requirements to consider as you plan for a WLAN purchase.
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aerohive, wlan, lan, branch office, cloud computing, remote networks, vpn, cloud enabled networking
    
Aerohive

Rise of the Remote Worker

Published By: Akamai Technologies     Published Date: Jun 27, 2017
Most companies enable workers to work remotely, and when users are remote, they expect instant secure access to the business applications they need, on the device of their choice. View the Rise of the Remote Worker infographic to better understand the challenges IT departments face around management and security of remote workers.
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Akamai Technologies

Astaro Security Gateway Removes Spam to Keep Kauffman Tires Network Rolling

Published By: Astaro     Published Date: Aug 10, 2009
The complete absence of a spam filter at Kauffman Tire, a wholesale and retail distributer of tires, was inhibiting employee productivity.
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astaro, spam, spam filters, security gateways, vpm, remote workers, proxy server, vpn
    
Astaro

Reinventing Branch Office Security: Configuration-less UTM protection for small offices

Published By: Astaro     Published Date: Jan 19, 2011
This white paper explains a new approach for providing complete, affordable and easy to manage security to even smallest branch offices.
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astaro, branch office security, configuration, ip networks, data protection, remote workers, security policies, unified threat management
    
Astaro

DSL or Cable: Points to Consider

Published By: AT&T     Published Date: Jun 25, 2008
When evaluating the pros and cons of DSL and cable modem Internet access, enterprises should factor speed, cost, installation, consistency and security into the decision-making process. While the right access choice is a function of location, availability and service offerings, DSL is often the better option for remote workers, satellite offices and traveling employees.
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dsl, cable, internet, internet connection, connection, connectivity, data line, at&t
    
AT&T

Enable an Empowered and Distributed Workforce through Managed Remote Service

Published By: AT&T     Published Date: Nov 07, 2011
Organizations are responding to customer needs by shifting workforces into the flow of their lives resulting in an expansion of remote connectivity.
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remote workers, managed remote service, distributed workforce, att, at&t, at+t, customers, mobile computing
    
AT&T

Enable an Empowered and Distributed Workforce through Managed Remote Service

Published By: AT&T     Published Date: Nov 07, 2011
Organizations are responding to customer needs by shifting workforces into the flow of their lives resulting in an expansion of remote connectivity.
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remote workers, managed remote service, distributed workforce, att, at&t, at+t, customers, mobile computing
    
AT&T

Increase Productivity and Reduce Security Risks for Teleworkers

Published By: Aventail     Published Date: Aug 21, 2009
Learn how to adequately protect your network while expanding your remote access capabilities. Read the free white paper, 'Increase Productivity and Reduce Security Risks for Teleworkers'.
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ssl, vpn, mobile workers, remote workers, mobile workforce, remote workforce, network security, remote access
    
Aventail

Secure Mobile Access Using SSL VPNs

Published By: Aventail     Published Date: Aug 21, 2009
In this white paper mobility expert Peter Rysavy discusses how Aventail SSL VPNs provide one secure gateway for access from any device, ensuring only authorized users get access to resources. And, with access that's optimized for specific device types, users only see information that's relevant to them at the time of access.
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ssl, vpn, encryption, secure remote access, ssl vpn, secure mobile, mobile workers, secure mobile device
    
Aventail

Support Virtualization: Productivity Gains from Making Remote Support Virtual

Published By: Bomgar     Published Date: Feb 28, 2008
Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness.  Over 3,500+ organizations have virtualized their support reps and have decreased IT costs while increasing support rep productivity.
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virtual support, customer service, customer support, remote support, remote workers, bomgar, remote access, server virtualization
    
Bomgar

Accelerate Business through a Cost-efficient Virtual Workforce

Published By: Citrix     Published Date: May 13, 2009
The traditional workforce model of permanent employees located in a single or small number of offices has undergone a significant transformation in recent years, accelerated by the effects of the current economic landscape. Drivers of this trend include initiatives to drive growth and expand into other markets, improve customer service, speed to market, improve decision-making processes, and increase both worker and overall organisational productivity.
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citrix, virtualization, virtual workers, remote, remotely, outsource, teleworkers, business productivity
    
Citrix

Remote access to enterprise PCs

Published By: Citrix     Published Date: Jul 18, 2014
This Citrix Key Project Design Guide provides an overview of the solution architecture and implementation used in the key project on remote access for enterprise PCs.
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citrix, enterprise pc, remote access, remote network management, network architecture, mobile workers, xendesktop, wireless infrastructure
    
Citrix

Faster Problem Resolution with Efficient Remote Support Capabilities

Published By: Citrix Online     Published Date: Aug 09, 2010
This series takes you through the many issues that plague the modern help desk, and states the case for implementing user-centric remote support.
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citrix, gotoassist, remote support, help desk, configuration, service delivery, return on investment, roi
    
Citrix Online

Citrix XenApp: Single Point of Access, Single Point of Control

Published By: Citrix Systems     Published Date: Apr 15, 2015
IT professionals are rethinking remote access strategies to enable a mobile workforce. Whether they are in the office or on the road, people need secure remote access thatís simple to use, so they can be productive from anywhere. Empower your mobile workers with the right level of access to Windowsģ apps and data, using a solution that IT can trust. Used by more than 100 million people worldwide in organizations of all sizes, Citrix XenApp is the proven solution for secure remote access.
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citrix, desktop virtualization, efficiency, virtualization, mobile computing, security, compliance, application security
    
Citrix Systems

Creative Solutions in Healthcare Looks to Cradlepoint to Overcome Network Interruptions

Published By: CradlePoint     Published Date: May 17, 2016
With its skilled nursing facilities located in remote areas of a state known for its unpredictable and sometimes violent weather, Texas-based Creative Solutions in Healthcare (CSNH) was suffering more than its share of network interruptions. According to CIO & CISO Shawn Wiora, the company was losing network connectivity multiple times each week. This downtime not only disrupted business continuity, but was bad for morale among both the companyís IT workers and its care-delivery staff. Creative Solutions in Healthcare wanted a network connectivity solution capable of delivering highly secure, uninterrupted, and centrally managed service.
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CradlePoint

Beyond MDM: A Multidimensional Mobility Strategy

Published By: Enterprise Mobile     Published Date: Jul 09, 2013
Device-centric management strategies have prevailed over the last several years, but this approach can no longer keep pace with the increasing number of remote workers who need to access more applications across multiple platforms. Enterprise IT leaders must shift from locking down devices to securing the corporate applications, data, and other proprietary content that reside on these devices. Itís time to move beyond mobile device management to a more holistic management method.
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mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile strategy, mobile security, mobile management, device management
    
Enterprise Mobile

Beyond MDM: A Multidimensional Mobility Strategy

Published By: Enterprise Mobile     Published Date: Jul 14, 2014
Device-centric management strategies have prevailed over the last several years, but this approach can no longer keep pace with the increasing number of remote workers who need to access more applications across multiple platforms. Enterprise IT leaders must shift from locking down devices to securing the corporate applications, data, and other proprietary content that reside on these devices. Itís time to move beyond mobile device management to a more holistic management method.
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managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile strategy, mobile security, mobile management
    
Enterprise Mobile

Beyond MDM: A Multidimensional Mobility Strategy

Published By: Enterprise Mobile     Published Date: Dec 11, 2014
Device-centric management strategies have prevailed over the last several years, but this approach can no longer keep pace with the increasing number of remote workers who need to access more applications across multiple platforms. Enterprise IT leaders must shift from locking down devices to securing the corporate applications, data, and other proprietary content that reside on these devices. Itís time to move beyond mobile device management to a more holistic management method.
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managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile strategy, mobile security, mobile management
    
Enterprise Mobile

Part 1 - Mobile as the New Desktop

Published By: Entrust Datacard     Published Date: Oct 24, 2016
Today, mobility is no longer a trend. Itís the new reality ó and it is reshaping the enterprise. Gone are the days of employees tethered to desktop computers, and theyíre no longer dependent on an Ethernet or wi-fi connection to work remotely. More and more enterprise employees are conducting daily work transactions on mobile devices. Mobility surged to 1.3 billion workers in 2015, continuing a 33 percent growth trend since 2010. These mobile workers arenít limiting themselves to a single device, either. In just the last year, the number of devices managed by enterprises grew an incredible 72 percent.
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Entrust Datacard

Managing a Remote Workforce: Proven Practices from Successful Leaders

Published By: GoToMeeting     Published Date: Oct 11, 2011
Distributed work programs are one of the most effective ways of achieving badly-needed operational savings. To be effective, however, you need to know which practices and tools are most effective for managing remote staff. This new white paper addresses three fundamental management questions, explores key challenges of managing remote workers and provides best practices for setting up a successful remote work program.
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citrix, technology, business. remote work program, management, employee, employee performance, productivity, project management
    
GoToMeeting

IDC Whitepaper: Opportunity for Midsize Companies to Coordinate On-Premise and Cloud-Based Resources

Published By: Hewlett Packard Enterprise     Published Date: Apr 20, 2018
For midsize firms around the world with 100 to 999 employees, advanced technology plays an increasingly important role in business success. Companies have been adding cloud resources to supplement on-premise server, storage, and networking capabilities. At the same time, growth of mobile and remote workers is also changing how companies need to support workers to allow them to be as productive as possible.
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cloud, networking, remote workers
    
Hewlett Packard Enterprise

Flexible IT: On-Premise and Cloud-Based Resource in an Effective Hybrid IT Environment

Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
For midsize firms around the world with 100 to 999 employees, advanced technology plays an increasingly important role in business success. Companies have been adding cloud resources to supplement on-premise server, storage, and networking capabilities. At the same time, growth of mobile and remote workers is also changing how companies need to support workers to allow them to be as productive as possible. Like larger companies, midsize firms must make sure that they are effectively coordinating on-premise, public cloud, and private cloud capabilities. Unlike large companies, though, midsize firms are limited in both financial and technical resources to design and coordinate effective solutions to meet specific needs. Rather than invest in a major overhaul of their IT environments, midsize firms have to move incrementally, supplementing current resources with new cloud and on-premise capabilities that provide the performance needed to prosper in an increasingly competitive environment.
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Hewlett Packard Enterprise

Remote Office Security: An Integrated, Preemptive System from Gateway to Desktop

Published By: Internet Security Systems     Published Date: Aug 21, 2009
Mobile and remote workers of all types need high-quality connections to the Internet and to their corporate networks. They need connections from branch offices, homes, airports, hotels and other locations around the world. This truly becomes a security challenge as network managers scramble to meet these needs.
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mobile workforce, remote access, network security, wireless security, off-site, remote workers, internet security, internet security systems
    
Internet Security Systems
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