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Cloud Contact Centers Gaining Share

Published By: 8x8 Inc.     Published Date: Aug 09, 2017
The 8x8-CCNG survey shows more and more companies are moving their contact centers to the cloud, and for a range of reasons that is appealing to almost every business center. Most prominent among those objectives are better business continuity, scalability, supporting remote workers, and integrating new technologies like multi-channel capabilities. Does your contact center employ remote agents? More than half do or respondents do! Across industries, prioritizing top talent and supporting remote workers is a growing concern. Cloud contact centers support this objective by making the full set of technologies and features available to all users, wherever they are located. Download now to learn more.
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8x8, cloud contact center, remote work, scalability, cloud computing
    
8x8 Inc.

Accelrys Biological Registration: Mastering Biological R&D at Its Roots

Published By: Accelrys     Published Date: Feb 08, 2012
This Perspective highlights Accelrys' Biological Registration, a new product solution with the ability to more effectively register, track, and manage promising biologics, resulting in more efficient biological product development. Find out more!
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accelrys, idc, biological, registration, research, r&d, tracking, biologics
    
Accelrys

The Cyclic Nature of Online Marketing Tools

Published By: AcquireWeb     Published Date: Apr 07, 2008
This article, published by DM News in June 2006, begins, “As sure as the spring is followed by summer and succeeded by fall, online marketing options, Search, Lead Generation and Email, seem to enjoy a cyclic season in vogue.” This article describes how for many, the use of email cost effectively has driven sales and built brand awareness; however, for the majority, email has not delivered on the promise.
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acquireweb, search, online marketing, lead generation, integrated marketing, e-mail, acquisition e-mail, lead generation
    
AcquireWeb

AcquireVision: Fulfilling the Promise of Email Marketing

Published By: AcquireWeb     Published Date: Apr 07, 2008
This white paper suggests there is no doubt that email marketing can be an extremely cost-effective marketing tool, and when used properly can significantly improve a company’s bottom line. It explains that email can be used in every element of the marketing process, and presents a number of benefits that email can deliver as part of an overall marketing strategy.
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email marketing, acquireweb, integrated marketing, e-mail, acquisition e-mail, lead generation, e-mail marketing, e-mail appending
    
AcquireWeb

2017 Annual Regional Employment Report: Positive Outlook for the Tech Industry

Published By: Adecco     Published Date: Sep 27, 2017
With the unemployment average decreasing across the nation and new jobs continually evolving, long-term growth projections are promising for the IT industry. As the tech industry booms, so does the tech job market. We took a deep dive into the latest annual job market data from Bureau of Labor Statistics to better understand how both the nation and the IT sector advanced and what this means for the future of tech.
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Adecco

Digital Marketing's Creative Promise

Published By: Adobe     Published Date: Feb 10, 2016
This whitepaper reveals the strategies can help you channel digital marketing creativity into business revenue. Use it as a guide for building your brand’s creative dividends, and discover new ways to win your customers’ hearts, minds and wallets.
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digital marketing, marketing creativity, creativity and innovation, customer relationship management, customer satisfaction, customer experience management
    
Adobe

Mobile Analytics: Precision Marketing Across Mobile Touch-Points

Published By: Adobe     Published Date: Jan 12, 2015
When mobile is done right, businesses reap the benefits. Companies using mobile analytics see an 11.2% increase in marketing ROI compared to a 15.9% decrease for companies that don’t. The Aberdeen Group report, Mobile Analytics: Precision Marketing across Mobile Touch-Points, provides insights into better mobile strategies.
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adobe, mobile, marketing, demand, customers, analytics, strategy, cmo
    
Adobe

Digital Marketing’s Creative Promise

Published By: Adobe     Published Date: Feb 08, 2016
Digital Marketing’s Creative Promise, a new Adobe white paper, shows you the link between creativity and profits. Learn how to make your brand’s creativity shine and business revenue soar.
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adobe, marketing, creative, digital, profit, brand identity, roi, enterprise applications
    
Adobe

Evolution of the DMP

Published By: Adobe     Published Date: Jun 26, 2019
To achieve personalization at scale, brands need to develop a better understanding of each customer they interact with, and that’s all about combining all the data they collect from every available source into a single cohesive customer view. There is no way they can handle this task or manage all this data manually, which is why data management platforms (DMPs) rose to prominence. Today, companies are looking to build on this single customer view with a real-time understanding of their audience across every digital channel, marking the next phase on the maturity ramp for DMPs.
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Adobe

Evolution of the DMP

Published By: Adobe     Published Date: Sep 23, 2019
To achieve personalization at scale, brands need to develop a better understanding of each customer they interact with, and that’s all about combining all the data they collect from every available source into a single cohesive customer view. There is no way they can handle this task or manage all this data manually, which is why data management platforms (DMPs) rose to prominence. Today, companies are looking to build on this single customer view with a real-time understanding of their audience across every digital channel, marking the next phase on the maturity ramp for DMPs.
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Adobe

The Next Mobile Decade

Published By: Adobe     Published Date: Mar 26, 2018
Ten years ago, the iPhone came into our lives and our world was utterly transformed. Since then, mobile devices have changed the way we communicate, take photos, find our way, even find our soul mates. With the advent of new technologies like artificial intelligence and virtual reality, the next decade promises to be even more transformative.
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Adobe

Winning With Superior Customer Experiences

Published By: Adobe     Published Date: Oct 10, 2019
The customer experience is changing. Personalized engagement is now king. And as your business scales up and grows, this begins to present several promising opportunities
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Adobe

A Guide to Relentless Automation

Published By: Ahead     Published Date: Jun 05, 2019
Digital transformation will fail without a commitment to automation - what AHEAD refers to as Relentless Automation. With the advent of public cloud and all of its promise, along with the ripple effect from the DevOps mantra of “automate everywhere”, technology teams must spin up new infrastructure, maintain configurations, and set up and tear down environments much faster than ever before. Of course, no one should automate for the sake of automating, or to simply be ahead of the curve. But while not every activity warrants automation - whether due to the complexity and nuance of the task, or its infrequent occurrence - Relentless Automation means identifying those tasks and processes where the benefits of automation outweigh both its upfront and recurring costs. Thankfully, the business benefits of standardizing and automating IT work are easy to spot: > Freeing up staff for higher value work > Reduction in errors and process variability > More auditability and accountability, helping
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Ahead

10 Top Things to Look For in a Cloud Security Solution Provider

Published By: Akamai Technologies     Published Date: May 05, 2017
Searching for a Cloud Security Provider can be confusing. Many providers appear the same at first glance: similar metrics, similar promises. The fact is, the information you need to make a real comparison requires asking questions and probing for details that cloud services vendors don’t always volunteer. Use this list to be sure you’ve covered the essential elements for choosing the right cloud security provider to protect your organization from malicious cyberattacks.
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cloud security, cyberattacks, cloud service, security
    
Akamai Technologies

Application Security and Performance

Published By: Akamai Technologies     Published Date: May 05, 2017
Web application and DDoS attacks hit enterprises without warning or reason. Most Distributed Denial of Service (DDoS) attacks require little skill to launch with attackers can simply rent resources from DDoS-for-hire sites at a low cost.. In comparison, DDoS attacks typically result in: • Operational disruption • Loss of confidential data • Lost user productivity • Reputational harm • Damage to partner and customer relations • Lost revenue Depending on your industry, that could add up to tens of thousands of dollars in damage – and in some cases it could be millions. Only 2% of organizations said their web applications had not been compromised in the past 12 months – 98% said they had.
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ddos, technical support, data security, application security
    
Akamai Technologies

10 Top Things to look for in a Cloud Security Solution Provider

Published By: Akamai Technologies     Published Date: Aug 17, 2017
Searching for a Cloud Security Provider can be confusing. Many providers appear the same at first glance: similar metrics, similar promises. The fact is, the information you need to make a real comparison requires asking questions and probing for details that cloud services vendors don’t always volunteer. Use this list to be sure you’ve covered the essential elements for choosing the right cloud security provider to protect your organization from malicious cyberattacks.
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cloud security, cloud solutions, data analysis, cyberattacks
    
Akamai Technologies

Infographic: Credential Stuffing 101: The Risk of Bots to Your Business

Published By: Akamai Technologies     Published Date: Sep 11, 2017
A compromised account is 17 times more valuable than a stolen credit card number. That’s why fraud bots, loaded with stolen credentials, use their lists of username/password pairs on thousands of websites. Credential stuffing bots can lead to data theft, customer identity fraud, and account takeover on your site. Learn about the risk to your business from credential stuffing bots in the Akamai infographic, Credential Stuffing 101: The Risk of Bots to Your Business.
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credential stuffing, bot security, akamai, cyber security
    
Akamai Technologies

Forrester Report: Gauge Your Data Privacy & Security Maturity

Published By: Akamai Technologies     Published Date: Jul 02, 2019
The stakes are high for consumer brands in today’s data privacy landscape. Sophisticated cyberattacks and front-page data privacy breaches threaten to compromise customer data and damage brand trust. To succeed today, brands must implement a data security and privacy strategy that prioritizes customer trust. Are you up to the challenge? Use Forrester Research’s “Data Security and Privacy Maturity Assessment” to gauge your brand’s competencies and identify areas for improvement. You will learn: ? The four key data security and privacy competencies B2C brands must master ? How you measure up against Forrester Research’s recommended best practices ? Tips to make your data security and privacy culture a competitive differentiator
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Akamai Technologies

Cyber Security

Published By: Alert Logic     Published Date: May 23, 2019
This security overview provides best practices to help organizations looking to harden their environment. Designed to help small- to mid-sized organizations stop an attack before one starts, this basic guidance will help reduce your attack surface and outlines practical steps to securing your enterprise. With this checklist, you will have a guide to help prevent initial compromise and stop attacks before they start. This checklist helps to explain how to: • Address software vulnerabilities and misconfigurations • Eliminate exposed ports & services • Reduce the chance of attacks delivered via email • Limit browser-based attacks • Reduce the attack surface across Microsoft Office applications Lastly, we will share details on how Alert Logic helps organizations of all sizes get a comprehensive view of their enterprise assets, find misconfigurations and vulnerabilities, and delivers endpoint coverage with an automated quarantine response to stop malware in its tracks.
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Alert Logic

Cyber Security Checklist Part 2

Published By: Alert Logic     Published Date: May 23, 2019
In our first cyber security checklist, we provided a security overview and best practices to help organizations prevent an initial compromise from occurring. In this guide, we will help you understand practical steps you can take to mitigate techniques attackers use once they have penetrated your defenses. Once attackers have access to a machine, they can evade detection by using fileless techniques and legitimate system administration tools to do their dirty work. With this checklist, you will have a guide to help mitigate the impact of an attacker. Lastly, we will hep you understand how partnering with a company like Alert Logic can provide better defenses to stop attackers in their tracks. This checklist helps to explain how to: • How to manage and limit PowerShell access • Securing and utilizing Windows Management Instrumentation (WMI) • Ways to apply application controls • Following the principle of least privilege and applying access controls • What to monitor for to help uncover
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Alert Logic

How to Detect SQL Injection & XSS Attacks

Published By: AlienVault     Published Date: Oct 21, 2014
Two of the oldest and most common attacks used against web applications, SQL injection attacks and cross-site scripting attacks (XSS), continue to impact thousands of websites and millions of users each year. Finding these exposures quickly is essential in order to prevent system compromise and avoid information leakage. SIEM solutions can be invaluable in this effort by collecting and correlating the data you need to identify patterns that signal an attack.
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alienvault, sql injection, web security, cyber attacks, siem solutions, xss, cross site scripting attacks, siem
    
AlienVault

How to Detect Ransomware Before it’s Too Late with AlienVault USM

Published By: AlienVault     Published Date: Oct 21, 2014
When dealing with ransomware threats like CryptoWall, which encrypt your data and demand payment to unlock it, spotting infections quickly is critical in order to limit the damage. AlienVault USM uses several built-in security controls working in unison to detect ransomware like CryptoWall, usually as soon as it attempts to connect to the command and control server. Watch this demo on-demand to see how AlienVault USM detects these threats quickly, saving you valuable clean-up time and limiting the damage from the attack.
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vulnerability, management, risk, prioritize, profile, environment, data, asset value
    
AlienVault

Watering Hole Attacks: Detect End-User Compromise Before the Damage is Done

Published By: AlienVault     Published Date: Oct 21, 2014
Attackers are becoming increasingly skilled at planting malicious code on websites frequented by their desired targets, commonly called "watering hole" attacks. These can be very difficult to detect since they happen as users are going about their normal business. Join us for a live demo showing an example of such an attack, and how to detect it immediately using AlienVault USM. You'll learn: • Common browser vulnerabilities used to execute these attacks • What attackers do next to take control of the system • How to catch it before the attacker moves further into your network
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vulnerability, management, risk, prioritize, profile, environment, data, asset value
    
AlienVault

How to Detect System Compromise and Data Exfiltration

Published By: AlienVault     Published Date: Oct 21, 2014
Have you ever wondered how the bad guys actually get control of a system? And, how they convert that system into a data-syphoning droid? Join AlienVault security engineer, Tom D'Aquino as he walks you through the steps of a system compromise and how detect these nefarious activities at every stage. You'll learn: • How attackers exploit vulnerabilities to take control of systems • What they do next to find & exfiltrate valuable data • How to catch them before the damage is done with AlienVault USM Using a real-world example of a common vulnerability, Tom will show you how AlienVault USM gives you the evidence you need to stop an attack in its tracks.
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vulnerability, management, risk, prioritize, profile, environment, data, asset value
    
AlienVault

Six Steps to SIEM Success

Published By: AlienVault     Published Date: Oct 21, 2014
In this webinar, we'll cover the six key steps every IT practitioner should take to go from installation to insight as quickly as possible with a SIEM solution. You'll learn how to leverage SIEM event correlation to aggregate, correlate and analyze all of the security-relevant log data in your environment so you can: • Detect threats (known and emerging) • Identify vulnerabilities • Accelerate incident response • Identify policy violations • Simplify compliance management Join AlienVault to learn tricks for achieving unified security visibility in the shortest amount of time.
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vulnerability, management, risk, prioritize, profile, environment, data, asset value
    
AlienVault
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