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Transforming Banking with Speed, Scalability and Savings

Published By: IBM APAC     Published Date: Oct 11, 2019
Several countries in the Asian region are experiencing strong growth in their economies, but a large part of the population of many of these countries remains unbanked. In such a scenario, Techcombank, a bank in Vietnam, knew it had to deliver a differentiated banking experience for its prospective customers. The bank had to transform its IT infrastructure and it zeroed in on IBM LinuxONE because of its ability to handle very large and variable workloads, combined with strong security and cost-efficiency. As a result, it was able to handle 4X the transactions during peak season effortlessly along with 44% lower total cost of ownership while also winning new customers. Find out more.
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IBM APAC

Professional SEO in Your Marketing Mix - Convincing Your Company

Published By: iDirect     Published Date: Jan 29, 2007
Very often, the people who first recognize the potential benefits of professional SEO are not the key decision makers when it comes to a company’s marketing mix.  They are the people on the front lines of the organization - the ones who deal with prospects and customers every day.
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seo, search marketing, search engine optimization, seo firm, seo firms
    
iDirect

Performance Management: Build Versus Buy

Published By: IEX     Published Date: May 27, 2008
As more companies seek out performance management capabilities to gain a competitive advantage or keep pace with rivals who have already established an edge, the decision to build or buy a performance management solution must be considered. This paper will walk readers through the pros and cons of the build versus buy debate in order to help make practical business decisions for long-term success.
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call center management, customer service, workforce management, contact management, iex, contact center, call center, performance management
    
IEX

The Clear and Complete Guide to ABM Analytics

Published By: Ignitium - Direct     Published Date: Aug 10, 2018
Read to discover: Why ABM is important for B2B marketers and how ABM analytics differ The most important metrics that you must track in B2B marketing 5 steps to build an ABM analytics foundation Why account journeys are better than lead funnels for ABM The pros and cons of 7 attribution models for B2B marketing
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Ignitium - Direct

10 Questions to Ask When Choosing a Midmarket ERP Solution

Published By: InsideCRM.com     Published Date: Dec 28, 2007
With any technology, the vendor's job is to try to sell you their product, and they may rely on promises, superlative language and sparkling product demos to try to sway you. And with the midmarket ERP landscape crowded with players vying for your business's dollar, the prospect of choosing the right solution can seem even more daunting. But armed with these 10 questions, you'll be able to see through the hype and narrow down a few vendors that can really deliver what you need.
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erp, enterprise resource planning, erp solution, erp software, erp vendor, erp provider, vendor selection, erp vendor selection, provider selection, midsize, mid-size, mid-sized, mid-market, midmarket, insidecrm, tippit, enterprise applications, enterprise software
    
InsideCRM.com

Insurance Contact Centers in the Cloud

Published By: Interactive Intelligence     Published Date: Sep 11, 2013
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance agents and advisors rely on contact centers to tap into expertise and handle business and technical issues. Policyholders and members make inquiries or changes to their policies, or conduct financial transactions. Claimants call in to report accidents and check on the status of their claims. The list could go on, but the meaning is clear. Contact centers are major contributors to many key parts of the insurance business, especially the parts that require direct interaction with customers or agents. As a result, contact centers now play a critical role in an insurer’s journey toward becoming more customer-centric.
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interactive intelligence, contact centers, insurance industry, prospects, customers, product information, quotes, members, handling business, call center management, call center software, customer satisfaction, customer service
    
Interactive Intelligence

Getting started with consultative selling in SaaS

Published By: Intercom     Published Date: Apr 05, 2018
There are few interactions more cringeworthy than a salesperson hard-selling a prospect. They can be awkward, uncomfortable and, at worst, confrontational.
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Intercom

Exchange 2007 On-Premise or Hosted

Published By: Intermedia     Published Date: Nov 10, 2008
In this WebCast, 5 typical myths of Hosted Exchange will be debunked. This webcast covers the Exchange 2007: On-Premis vs. Hosted. It goes through pros and consfor On-Premis and Hosted Exchange 2007. To learn more, download now!
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intermedia, exchange 2007, hosted vs. on-premise, security, email security, network security, data protection, compliance, network security appliance, microsoft exchange
    
Intermedia

The ROI of Customer Experience: 16 KPIs You Should Be Tracking

Published By: Intouch Insight     Published Date: May 15, 2018
We know that great customer experiences lead to increased revenue. Happy customers are loyal customers, and loyal customers are more likely to share their positive experiences and recommend their favorite brands to people they know. But when it comes to making the connection between improved customer experience (CX) and revenue growth, CX pros often struggle to prove the value of their programs. The good news is there are many ways to show the return on investment (ROI) of customer experience initiatives. With the right measurement tactics in place, a solid business case can be developed.This guide includes definitions and formulas to measure the success of your own CX program.
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Intouch Insight

Securing Cloud Computing for Enterprise Collaboration

Published By: Intralinks     Published Date: Oct 03, 2013
As the business case for Software-as-a-Service (Saas) and other cloud computing models solidifies, more companies are incorporating cloud computing into their IT programs. However, the legal, regulatory, and ethical requirements of data security must be adhered to regardless of where the information is housed. The best SaaS providers offer strong authentication systems, user activity auditing tools, and real time usage reporting to maintain the highest level of control over sensitive and confidential data. In this 11-page white paper, Intralinks provides tips and questions to ask prospective providers about their security standards and practices, software reliability and uptime, and the availability of reporting and audit trails.
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intellectual property, sensitive information, privacy, inter-enterprise collaboration, secure documents, security, knowledge management, enterprise applications, data management, business technology
    
Intralinks

The Keys to Unlocking Internal Business Connections

Published By: Introhive     Published Date: Sep 24, 2013
Connections exist throughout your entire organization. These connections can be leveraged with warm introductions to eliminate the need for cold calling into those key prospects and accounts. Download this white paper to discover how your relationship capital can increase ROI.
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relationship capital, increasing roi, closing deals, sales
    
Introhive

2017 Greenwich Study: Rising institutional ETF usage

Published By: iShares by BlackRock     Published Date: May 21, 2018
Visit www.iShares.com to view a prospectus, which includes investment objectives, risks, fees, expenses and other information that you should read and consider carefully before investing. Investing involves risk, including possible loss of principal.Visit www.iShares.com to view a prospectus, which includes investment objectives, risks, fees, expenses and other information that you should read and consider carefully before investing. Investing involves risk, including possible loss of principal. The iShares Funds are distributed by BlackRock Investments, LLC (together with its affiliates, “BlackRock”).This study was sponsored by BlackRock. BlackRock is not affiliated with Greenwich Associates, LLC, or any of their affiliates. iSHARES and BLACKROCK are registered trademarks of BlackRock, Inc., or its subsidiaries. All other marks are the property of their respective owners. BlackRock, Inc. is not affiliated with The Economist. 503791
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business management, financial management, business technology
    
iShares by BlackRock

Tips & Techniques Around Selecting the Right User Management Solution

Published By: Janrain, Inc.     Published Date: Apr 25, 2012
A comprehensive user management platform provides the essential tools for improving acquisition, creating engagement and building intelligence. Use this guide when evaluating prospective vendors to select the right user management platform partner.
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janrain, marketing, social media, emerging marketing, internet marketing, website, social networks, interactive, web analytics
    
Janrain, Inc.

The Top 10 Pitfalls to Avoid When Sourcing New Prospect Data

Published By: Jigsaw     Published Date: Apr 07, 2011
Do you feel like you are rolling the dice every time you buy a new prospect list? How do you know that the money you spend on a new list is a good investment or not?
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jigsaw, gen, business data, awareness, leads, sales, targeting b2b, b2b, leads, data leads, quality data
    
Jigsaw

How to Attract & Retain Customers with Content

Published By: Junta42     Published Date: Aug 20, 2009
This Junta42 whitepaper shows you how to develop a content marketing strategy that positions your company as the expert. Learn how to create and distribute valuable content that will add to your bottom line, and turn prospects into loyal customers.
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branding, content marketing, junta42, loyalty, zoomerang, branding, content development, editorial, b2b, behavioral, customer segment, media, content-specific
    
Junta42

Marketing the Concept of Sales Mobility

Published By: Kaon     Published Date: Feb 01, 2012
As complex product companies look to build sales opps they're using mobile platforms (iPads and Smartphones) to demo products anywhere, anytime. But the question is, who's developing the dynamic content that's exciting prospects and accelerating sales?As complex product companies look to build sales opps they're using mobile platforms (iPads and Smartphones) to demo products anywhere, anytime. But the question is, who's developing the dynamic content that's exciting prospects and accelerating sales?
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cmo, ipad, 3d products, virtual products, interactive products, mobility, sales, marketing, demonstrations, meeting, tablets, smartphone, products, interactive, trade shows, remote meeting, laptop, touch-screen, iphone, events
    
Kaon

Report: Navigate the impact of AI

Published By: KPMG     Published Date: Nov 13, 2018
No one knows what a future AI-filled society will look like, but we do know the transformations will be mind-blowing. What skills and capabilities must your organisation build to survive and prosper? Read our ‘Learning to Learn’ report, to discover: how AI will change the way economies, societies and businesses operate how AI will change the skills your workforce needs in the 21st century what AI means for the way we learn how AI will change the role of the HR function for ever.
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KPMG

9 High-Powered Ways To Use Inbound B2B Lead Enrichment

Published By: LeadGenius     Published Date: Sep 13, 2016
Do your B2B web forms capture all the qualifying data you need from inbound prospects? Neither do ours. That’s why we’ve compiled a PDF guide highlighting the best ways to get all the prospect data you need, without lengthening your forms.
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b2b, abm, account based marketing, account based sales, b2b marketing, lead generation, demand generation, marketing operations, account based strategy, ideal customer profile, icp, outbound, outbound email, inbound marketing, lead enrichment, customer data, lead form
    
LeadGenius

Lead Optimization - Are You Targeting the Right Prospects?

Published By: LeadLife Solutions     Published Date: Oct 20, 2008
Marketing campaigns should always start with the "who?" who will you target, who has a need for your product or service? No one can optimize lead generation without specifically defining the right audience to approach. Targeting can encompass many dimensions...
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leadlife solutions, roi, lead generation, lead optimization, crm
    
LeadLife Solutions

Orchestrating the Customer Experience: The Authoritative Guide to LeanData & Lead Management

Published By: LeanData     Published Date: Nov 30, 2016
The way to cut through all the chatter in B2B sales is not to add to the noise. The answer is to give potential prospects exactly what they need to evaluate your solution – whenever they want it, in any way they would like that information. Standing out doesn't mean pumping up the volume. It’s about creating an elegant sales symphony that draws people into conversations with your business.
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LeanData

Keppel Bay, The Emerging Prime: Looking into the future

Published By: List Sotheby's International Realty, Singapore     Published Date: Jun 11, 2019
The former Keppel Harbour was transformed into the vibrant marina-waterfront living precinct that it is today. To date, the Keppel Bay waterfront is lined by three iconic residential developments – Caribbean At Keppel Bay, Reflections At Keppel Bay and Corals At Keppel Bay – with a total of 2,464 apartments. As the Keppel Bay precinct matures over the years, the marina-waterfront housing lifestyle has taken roots and offers an attractive living concept to prospective buyers. Being situated on the mainland, Keppel Bay also have the advantage of being closer to amenities and have better accessibility and connectivity. Following the announced extension of the CCL to include three more stations (Keppel, Cantonment and Prince Edward) to close the circle, Keppel Bay will be directly connected to Marina Bay in the Downtown Core. When these stations are in operation by 2025, travel time between Keppel Bay and the CBD will be reduced by one-third of the current travel time.
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List Sotheby's International Realty, Singapore

Why Sales VP’s are Turning to Digital Listening to Accelerate Sales

Published By: LiveHive     Published Date: Jan 20, 2015
In today’s online and social driven world the power has shifted from the seller to the buyer. Only 47% of information used during the purchase decision comes from the supplier. This decline in face to face selling has led to a rise in screen to screen interaction. For sales reps there’s now a need to not only communicate through digital content, but also to understand the impact of the materials they share. It’s a new era and sales reps require new tools to keep up with it. This whitepaper will show you how your sales reps can employ new methods to find out how much a prospect knows, how interested and engaged they are, and where they are in the buying process. All in real time!
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digital listening, accelerate sales, purchase decision, digital content, buying proces
    
LiveHive

Inside Sales Boot Camp Webinar

Published By: LiveHive     Published Date: Feb 16, 2016
Creating a lean, mean selling machine is no easy task. That’s why we’ve asked inside sales expert, Sally Duby to break down four easy steps to getting your sales team in top selling shape. In this two part series, Sally will share: • The essential components of a lead process, including best practices on partnering with marketing • Creating a call cadence and contact model and how to stay on track using metrics • Steps to define buyer-based personas and ways get a prospect to respond quicker • Converting pipeline faster and best practices for closing deals
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sales process, best practices, marketing, closing deals, livehive, business process management
    
LiveHive

Streamline Your Customer Service Solution to Increase Productivity Today

Published By: LogMeIn     Published Date: Apr 19, 2012
iS3, creator of the award winning anti-spyware technology STOPzilla and other solutions, needed a more nimble and efficient way to support prospects and customers. Download this case study to read how iS3 utilized an innovative chat solution to streamline its customer service, reduce response time and increase productivity - all at a more than 70% savings to their previous solution in the first year alone.
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logmein, technology, is3, chat, customer satisfaction, customer service, productivity, technology solutions, customer interaction service, ebusiness, data protection, data quality, business technology
    
LogMeIn

Customer Sastisfaction 101 - Findings That Show Why It's Key for All Businesses

Published By: LogMeIn     Published Date: Jan 03, 2013
Based on research with more than three hundred companies, the report takes a close look at how live chat is used and measured in support settings, how organisations use live chat to engage with prospects and customers. Read on to learn more.
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environment, support, organizations, live support, customer experience, business goals, live chat success, logmein, knowledge management, enterprise applications, business technology
    
LogMeIn
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