unified communications

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8 Features Your Communications Solution Needs To Have

Published By: Avaya     Published Date: Jun 01, 2015
HOW TO IDENTIFY THE RIGHT ENGAGEMENT ENVIRONMENT FOR YOUR SUCCESSFUL GROWING BUSINESS.
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avaya, cloud computing, mobile, unified communications, integration, application management, network performance, mobile computing
    
Avaya

Tolly TCO Report

Published By: Avaya     Published Date: Mar 04, 2016
Discover the value of right-sizing IP telephony The Tolly Group crunched the numbers on Avaya IP Office Platform, Cisco Systems Business Edition and ShoreTel Unified Communications Platform to evaluate the Total Cost of Ownership (TCO) for midsized businesses with each solution. See what they found in this report >
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communication, reporting, network management, network performance, best practices, business intelligence, business management
    
Avaya

Tolly TCO Report

Published By: Avaya     Published Date: Mar 10, 2016
Total Cost of Ownership vs. Cisco Systems & ShoreTel Unified Communications Platform
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communication, reporting, network management, telecommunications, best practices, network performance, content delivery
    
Avaya

Video Collaboration Use Cases: Driving Productivity and Results

Published By: Avaya     Published Date: Jan 04, 2017
This white paper describes a sampling of popular use cases for video collaboration—expert anywhere, training, project management, remote eyes, and customer meetings—and the benefits of these applications.
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avaya, video collaboration, communications solutions, unified communications, contact center, collaboration, midsize business solutions, business technology
    
Avaya

Is Your Small Business Ready for Non-Stop Operations?

Published By: Avaya     Published Date: Jan 04, 2017
To succeed in a tough marketplace, small businesses must be accessible, without significant interruption, even in the most adverse situations. This kind of ongoing accessibility is an important aspect of business continuity - a critical success strategy that doesn't just happen, but requires proactive planning. Although there are several aspects to a business continuity plan, a major component of any plan should be the SME's communications capabilities, not just its equipment or data. This paper will explore how different kinds of interruptions can adversely affect an SME's business continuity and illustrate how, through advanced features such as resiliency and mobility, Avaya's IP Office can help SMEs overcome interruptions and maintain business continuity.
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avaya, communications, avaya ip office, unified communications, contact center, collaboration, midsize business solutions, business technology
    
Avaya

The Benefits of Wireless LAN Management in the Cloud

Published By: Avaya     Published Date: Jan 04, 2017
How the cloud maximizes IT productivity and minimizes IT costs
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avaya, wireless lan management, cloud, avaya cloud networking platform, unified communications, contact center, collaboration, midsize business solutions
    
Avaya

How Effective Communications Delivers Real Results for Your Small Business

Published By: Avaya     Published Date: Jan 04, 2017
This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
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avaya, ip-based communications, communications solutions, unified communications, contact center, collaboration, midsize business solutions, business technology
    
Avaya

Your Solution Guide to Better Team & Customer Engagement

Published By: Avaya     Published Date: Jan 04, 2017
Are your people and customers fully engaging with each other? That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace. With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
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avaya, customer engagement, team engagement, avaya ip office, unified communications, contact center, collaboration, midsize business solutions
    
Avaya

10 Reasons it's Time to Move you Unified Communications Systems to the Cloud

Published By: Avaya     Published Date: Nov 21, 2017
Whether you're already an Avaya UC solutions customer or you're using a competing solution, the time's never been better for you to begin your migration to the cloud. From more flexible pricing to better security and system redundancy, the benefits of the cloud are unmistakable - and making the switch is easier than ever.
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Avaya

10 Reasons it's Time to Move Your Unified Communications Systems to the Cloud

Published By: Avaya     Published Date: Nov 27, 2017
Whether you're already an Avaya UC solutions customer or you're using a competing solution, the time's never been better for you to begin your migration to the cloud. From more flexible pricing to better security and system redundancy, the benefits of the cloud unmistakable - and making the switch is easier than ever.
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Avaya

Growing the Business via Cloud Deployments

Published By: Avaya     Published Date: Nov 27, 2017
Midsize businesses are better equipped to compete in today’s extremely competitive marketplace when they take advantage of cloud technology. Unified communications and collaboration offerings are a critical component that can add value when migrated to the cloud.
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Avaya

Digital Transformation Drives Companies to the Cloud

Published By: Avaya     Published Date: Mar 22, 2019
Infusing communications into business processes is not a simple task, as legacy deployment models for unified communications and the contact center are far too rigid to offer the required agility for digital organizations. To achieve success in the digital era, businesses must evolve their communications to a cloud delivery model. Dive into this white paper from ZK Research to discover the best path forward on your cloud transformation journey.
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Avaya

What is UC downtime costing your business? Get the eBook: Achieving High Availability in UC

Published By: Black Box     Published Date: Nov 24, 2015
Black Box can help you get the most out of your technology investment. We partner with customers to identify the right solutions for strategic IT needs that add value to your business. Our portfolios of Wired/Wireless, UCC, and IT Service solutions, and our depth of expertise, deliver positive business outcomes for evolving IT business scenarios. Black Box takes a vendor-independent approach to deliver the right solution, on the right network. Our long-term, established relationships with best-in-class IT technology providers allow us to offer objective, vendor-neutral solutions designed to meet a broad range of IT requirements. With more than 4,000 team members & 200 offices in 150 countries, we offer global capabilities with local expertise, and are committed to driving business success through IT excellence. Our passion to IT communications is unsurpassed, and we will work with you to find the ideal solution for today’s challenge while helping to anticipate tomorrow’s needs.
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voip solutions, contact center solutions, business phone systems, ucc, it services, it solutions, it security, it infrastructure
    
Black Box

Mobile Social Networking: The New Ecosystem

Published By: BlackBerry     Published Date: Feb 25, 2009
When interactivity is combined with unified communications and location awareness, next-generation social networks will have significant business value. Unified communications integrates the wide variety of voice, data, video and collaboration tools that business professionals use today into a single environment. This can dramatically improve the speed of decision-making by connecting collaborators quickly, regardless of their location.
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blackberry, ecosystem, social networking, unified communications, microsoft exchange, mobile device management, mobile device management software, mobile workers
    
BlackBerry

The Promise of Mobile Unified Communications

Published By: BlackBerry     Published Date: Jul 17, 2008
Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand. An exclusive Computerworld online survey offers insight into how companies can develop cost-effective strategies for implementing or improving mobile applications and foster an efficient workplace.
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blackberry, unified communications, rim, mobile applications, cio, pim, voip, smartphones
    
BlackBerry

The CIO's Guide to Mobile Unified Communications

Published By: BlackBerry     Published Date: Jul 22, 2010
Unified Communications (UC) integrates multiple communications modalities and adds presence features to allow workers to communicate and collaborate more effectively with co-workers, customers and suppliers. Learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.
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blackberry, mobility, smartphones, cell phones, mobile workforce, e-commerce, handset, fmc
    
BlackBerry

CIO's Guide to Mobile Unified Communications and Collaboration

Published By: Blackberry     Published Date: Jul 03, 2012
Today's digital landscape is diverse, and requires CIOs who can make the decisions to meet the challenges that come with it. How are you unifying the various modes and methods of communication taking place within your organization, while enabling pro
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cio, blackberry, smartphones, mobile, business technology
    
Blackberry

CIO's Guide to Mobile Unified Communications & Collaboration (UCC)

Published By: BlackBerry     Published Date: Oct 03, 2012
This resource explores what you should look for in any mobile UCC solution. Explore the changing enterprise and top three considerations to make when considering any mobile UCC strategy.
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ucc, collaboration, ucc strategy, mobile ucc solution, blackberry, mobile computing, smart phones, wireless application software
    
BlackBerry

CIO's Guide to Mobile Unified Communications & Collaboration (UCC)

Published By: Blackberry     Published Date: Oct 03, 2012
This resource explores what you should look for in any mobile UCC solution. Explore the changing enterprise and top three considerations to make when considering any mobile UCC strategy.
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ucc, collaboration, ucc strategy, mobile ucc solution, blackberry
    
Blackberry

Fulfilling Microsoft Lync's Destiny as a Visual Collaboration Solution

Published By: Blue Jeans Network     Published Date: Oct 17, 2013
In this white paper, you will learn how third-party service providers can help Lync to become the ubiquitous solution empowering information workers, speeding decision making, and enabling the next generation of B2B and B2C communications.
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visual collaboration, video conferencing, collaboration, unified communications, it management, enterprise applications
    
Blue Jeans Network

Fulfilling Microsoft Lync's Destiny as a Visual Collaboration Solution

Published By: Blue Jeans Network     Published Date: Oct 17, 2013
In this white paper, you will learn how third-party service providers can help Lync to become the ubiquitous solution empowering information workers, speeding decision making, and enabling the next generation of B2B and B2C communications.
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visual collaboration, video conferencing, collaboration, unified communications
    
Blue Jeans Network

When Skype for Business Video Conferencing is Not Enough (Wainhouse Research)

Published By: BlueJeans Network     Published Date: Jun 17, 2016
The concept of all centralizing all communication methodologies (presence, instant messaging, voice, video, and messaging services) within a single system, a.k.a. unified communications or UC, is not new. One of the most popular platforms is Microsoft. In fact, Microsoft has indicated that it has 110 million Skype for Business or Lync users around the world. However, many organizations have yet to fully embrace the video conferencing capabilities available within Skype for Business / Lync. Overall we view Skype for Business (SfB) video conferencing as an excellent choice for sessions involving only SfB users. However, the SfB experience is focused more on content sharing and less on live video. Download this whitepaper to learn 12 situations in which users may wish to use a different video conferencing tool. In this paper, Wainhouse also compares two options for companies seeking better video capabilities.
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skype for business, microsoft lync, video conferencing, bluejeans, employee communications, unified communications
    
BlueJeans Network

Collaborating in the Cloud

Published By: CDW     Published Date: Jul 30, 2013
Leaders in Today's Collaborative Revolution Report Significant Benefits From a Cloud-Based Approach.
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cdw, cloud, cloud computing, video-conferencing, cloud-delivered, collaboration-focused, social media, security
    
CDW

CDW: Contact Center Technologies

Published By: CDW     Published Date: Jul 30, 2013
New features are remaking and improving agent-customer interactions.
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cdw, contact center, customer service, customer organization, unified communications, software development
    
CDW

Top Seven Reasons to Implement Cloud Communications and Collaboration

Published By: CDW     Published Date: Jul 30, 2013
Today’s workforce is widely dispersed and more mobile than ever before. At the same time, decision making and many work processes are increasingly collaborative activities.
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cdw, cloud communications, cloud collaboration, unified communications, ucc, software development
    
CDW
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