adoption

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Best Practices for Chat Deployments With Oracle Chat Cloud Service

Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017

Best Practices for Chat Deployments With Oracle Chat Cloud Service

Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017

Ensuring safe cloud app adoption with Symantec CloudSOC™

Published By: Symantec     Published Date: Jul 11, 2017
CloudSOC can help you more easily determine which apps should be blocked and which should be allowed within your organization by assisting in identifying unsanctioned Shadow IT, providing customized Business Readiness Ratings™ for each cloud app tailored to your organization’s risk profile, and applying User Behavior Analytics (UBA) to identify hackers and malicious usage. Here you’ll learn how to guide your organization through the process of safely adopting cloud apps and services using Symantec CloudSOC.
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cloud application, cloud app adoption, cloud security, cloud protection, shadow it
    
Symantec

Ensuring secure and compliant cloud app use with Symantec

Published By: Symantec     Published Date: Jul 11, 2017
Cloud Access Security Brokers (CASBs) serve as a critical control point to ensure the secure and compliant use of cloud apps and services. Cloud service providers typically maintain a shared responsibility policy for security—they guarantee the integrity of their service infrastructure, but the customer is responsible for securing actual app usage. In addition to the growing cloud security challenges organizations face to safeguard data and protect against threats in the cloud, total volume of cloud app adoption is accelerating, with most of it being done by business units and employees without approval or security oversight from the IT organization. As a result, CASB functionality has become so critical that by 2020 it is projected that 80% of enterprises will use a CASB solution. (Gartner)
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cloud, cloud service providers, cloud security, cloud applications
    
Symantec

Safe Adoption of Cloud Applications: Solution Guide

Published By: Symantec     Published Date: Jul 11, 2017
This guide details some of the major considerations when looking to secure cloud application use, the limitations of existing pointproducts, including traditional Secure Web Gateways (SWGs), and an overview of the integrated cloud security gateway approach that is needed to provide comprehensive, information-centric security as your data moves between your users and your cloud applications.
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cloud, cloud application, cloud security, enterprise cloud
    
Symantec

Betting on Better Board Meetings: William Hill

Published By: Diligent     Published Date: Jul 10, 2017
William Hill made a faster-than-expected transition to using Diligent Boards due to rapid adoption by the board members and proactive support from both William Hill’s Secretariat team and Diligent. In addition, the company found one unexpected benefit –Diligent Boards is a very helpful tool when new directors join the board. Use of Diligent Boards has spread thanks to positive word of mouth from William Hill board members to other companies on whose boards William Hill board members also serve.
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diligence board, portal, meeting information, providers, directors, document management, william hill
    
Diligent

Safe Adoption of Cloud Applications: Solution Guide

Published By: Symantec     Published Date: Jul 09, 2017
This guide details some of the major considerations when looking to secure cloud application use, the limitations of existing pointproducts, including traditional Secure Web Gateways (SWGs), and an overview of the integrated cloud security gateway approach that is needed to provide comprehensive, information-centric security as your data moves between your users and your cloud applications.
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cloud, cloud applications, swgs, secure web gateway's, saas
    
Symantec

Flash Technology: Unlocking Innovations that Shape Society

Published By: DellEMC and Intel®     Published Date: Jul 05, 2017
Flash is changing the world Flash is enabling innovation and business transformation by allowing companies to do things they simply could not have done before. Innovators, the group with the highest flash adoption, enjoy superior business outcomes across a range of areas. They have higher revenue growth, profitability, and productivity, and experience shorter time-to-market for new products. IDC identified steps companies in the other categories can take to understand their level of flash adoption and accelerate flash migration to take greater advantage of the business benefits. Intel Inside®. Powerful Productivity Outside. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries
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ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside
    
DellEMC and  Intel®

The Trends (and Benefits) of Cloud-Based Technology Adoption: CPOs Take Notice

Published By: Determine (Selectica)     Published Date: Jun 29, 2017
Cloud-based solutions are revolutionizing the way that enterprises conduct business. These web-based versions of common business tools, like analytics or document management tools, retain most or all of the functionality of their desktop versions and provide significant access, customization, and utility to end users. More organizations are ditching on-premises solutions and adopting cloud-based tools, also known as Software-as-a-Service (SaaS), "hosted," or "on-demand" solutions. The are becoming invaluable assets in today's agile and mobile workforce.
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Determine (Selectica)

IDC Technology Spotlight: Primary Flash Market Evolving to Next-Generation Architectures

Published By: Veritas & PureStorage     Published Date: Jun 23, 2017
As flash costs continue to drop and new, flash-driven designs help to magnify the compelling economic advantages AFAs offer relative to HDD-based designs, mainstream adoption of AFAs —first for primary storage workloads and then ultimately for secondary storage workloads — will accelerate. Well-designed AFAs that still leverage legacy interfaces like SAS will be able to meet many performance requirements over the next year or two. Those IT organisations that aim to best position themselves to handle future growth will want to look at next-generation AFA offerings, as the future is no longer flash-optimised architectures (implying that HDD design tenets had to be optimised around) — it is flash-driven architectures.
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cloud data, online marketing, customer acquisition, mobile marketing, social marketing, data warehouse, data storage, data collection
    
Veritas & PureStorage

Are senior business leaders holding back tech adoption?

Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Do attitudes to IT adoption vary depending on your seniority within a business? And could this be holding back adoption of technology? These are key questions explored in this paper, which compares the views of mid-level ‘hands on’ IT managers with those of senior directors within British companies. Across both groups, there is a sense that UK business in general is too wary of implementing new technology. But there is a significant divergence of opinion when it comes to a range of factors, such as the extent to which companies invest in new technology, stay on top of the latest tech, and understand its importance to the success of the business. A pattern emerges, whereby the senior leaders within companies are far happier than middle managers with the status quo around technology adoption. And IT managers even suggest that this might be driven by self preservation on the part of senior leaders.
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video conferencing, instant messaging, cloud based computer system, fixed phone line, pbx, cloud based telephony system, call analytics, byod
    
8x8 Inc.

Cloud is the new normal: Now use it to beat your competitors.

Published By: Microsoft     Published Date: Jun 13, 2017
Read our Cloudreach ebook to show how cloud is the new normal for all.
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cloud, cloud adoption, microsoft, migration, migration
    
Microsoft

Deploying Office 365 and Other Cloud Applications with a Cloud-Based Authentication Solution

Published By: Entrust Datacard     Published Date: Jun 09, 2017
The rapid adoption of Office 365 means that work created using the Microsoft product contains a large amount of the business world’s sensitive information. In fact, in most enterprises using Office 365, more than half of that highly valuable information — including business plans, sales data, product designs, M&A details and financial forecasts — is contained within Excel, PowerPoint, Word, Outlook and other Microsoft software. Securing the information created with its products has emerged as a primary concern for CSOs, CIOs, IT departments and other C-level executives.
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Entrust Datacard

Top 5 Reasons Why Mobile will Transform Enterprise Authentication

Published By: Entrust Datacard     Published Date: Jun 09, 2017
Learn why mobile is the future of enterprise authentication. Discover how mobile: • Elicits stronger, more convenient authentication • Promotes quicker and better user adoption • Future-proofs your organization
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Entrust Datacard

Deliver Scalable VoLTE and Agile Rich Communications Services

Published By: Intel     Published Date: May 22, 2017
While holding the promise of HD quality, enriched services, and the benefits of a common packet switched access infrastructure, the adoption of infrastructure-based voice over LTE (VoLTE), along with rich communications such as video and real-time messaging, has stalled over the last few years with concerns around quality, security, and cost. During that time, the value of the phone number as a globally significant user ID and key services such as SMS and MMS have been relegated by phone manufacturers, over the top (OTT) services, and even the subscribers themselves as “technologies of last resort.” Finally, the proliferation of 4G, together with the emergence of network functions virtualization (NFV), powered by Intel®, Hewlett Packard Enterprise* (HPE), and Metaswitch*, is allowing network operators to take charge of the consumer’s communications experience, once more.
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Intel

eBook - Simplify to Accelerate User Acceptance Testing

Published By: Panaya     Published Date: May 17, 2017
Avoid the top counterproductive UAT practices and gain user adoption. Read the eBook to simplify UAT and execute testing cycles faster and safer.
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acceptance testing, uat testing, user acceptance testing, uat environment
    
Panaya

Évolution du marché du stockage flash primaire vers des architectures de nouvelle génération

Published By: Pure Storage     Published Date: May 17, 2017
Alors que le stockage flash se généralise dans le monde de l'informatique, les entreprises commencent à mieux comprendre non seulement ses atouts en termes de performances, mais également les avantages économiques secondaires de son déploiement à grande échelle.
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flash, flash technology, storage, storage management, flash adoption, migration, business transformation, flash
    
Pure Storage

Forrester Technology Assessment Profile for BCDR

Published By: Spectrum Enterprise     Published Date: May 15, 2017
Read this Forrester technology adoption profile to learn the mission-critical nature of and how to maintain an always-on business presence.
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Spectrum Enterprise

Building Secure Multifactor Authentication

Published By: Okta     Published Date: May 12, 2017
As threats to password security have increased in recent years, multi-factor authentication (MFA) has rapidly gained adoption as a method for increasing the assurance of authentication for consumer and enterprise web and mobile applications.
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Okta

The World’s Most Advanced Converged Solutions

Published By: Dell EMC     Published Date: May 10, 2017
In this brochure, discover how you can accelerate your adoption of converged infrastructure (CI) and cloud-based computing models with Dell EMC. CI enables you to reduce IT costs, improve time to market and focus more on business innovation.
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converged infrastructure, cloud-based computing, it costs, converged solution
    
Dell EMC

VMware Workspace ONE and Microsoft Office 365: Enabling more Secure Collaboration

Published By: VMware     Published Date: May 10, 2017
As a cloud-based business services suite, Microsoft® Office 365™ provides organizations with access to web, mobile and desktop versions of traditional Office software tools, cloud storage space for enterprise file sharing, and hosted services for communication and social. By making these services available across desktop, mobile, and web platforms, Microsoft is experiencing increased adoption from both consumers and businesses while expanding the possibilities for anytime-anywhere collaboration. Yet for all its promise, Office 365 poses a meaningful adoption and security challenges for the IT organization. Download this whitepaper to discover how VMware Workspace ONE™ brings together the power of VMware AirWatch® and VMware Identity Manager™ to accelerate and secure Office 365 deployments.
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VMware

Mobility Quandary: Balancing Mobile Workforce Productivity with Security

Published By: VMware     Published Date: May 10, 2017
The pace of business is faster than ever before. Due to the rapid adoption of cloud and mobile computing, driven by consumerization, operational needs, and security requirements, ESG believes that Identity and Access Management (IAM) is undergoing a profound transition. Download this ESG whitepaper to learn why organizations should combine Identity and Access Management (IAM) and Enterprise Mobility Management (EMM) solutions to adapt to the influx of workforce mobility without interfering with user experience or compromising security.
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VMware

Are You Meeting Today's Mobile Mandate?

Published By: Akamai Technologies     Published Date: May 05, 2017
Today’s mobile users are spoiled. They demand rich, desktop quality experiences tailored to their devices and delivered at lightning fast speeds. And while these “always on” users represent a tremendous business opportunity, satisfying their high expectations requires overcoming complex mobile delivery challenges. In this e-book, we review three key mobile delivery challenges and explain how you can overcome them by optimizing for fast APIs, mobile apps, and mobile sites to increase engagement, revenue, and customer loyalty. Download today to learn how your business can Meet Today’s Mobile Mandate.
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mobile adoption, customer loyalty, customer engagement, increase revenue
    
Akamai Technologies

Build a Better Cloud Guide

Published By: F5 Networks Inc     Published Date: May 03, 2017
Global adoption of the cloud is accelerating at a dizzying rate each year with businesses of all sizes realizing the cost-saving, flexibility, and scalability benefits of migrating and running applications in the cloud. In a 2016 survey*, F5 found that 67 percent of the respondents identified themselves as “Cloud First,” and three cloud models—private, public, and SaaS—dominated the top five IT strategic trends. As pressure to move applications to cloud and hybrid environments intensifies, IT teams must grapple with sometimes significant migration challenges. Though each migration is different, there are several common considerations to keep in mind to help you on your own cloud journey. This guide provides a blueprint to help you think through many of the long-term impacts of your migration options and establish a strong foundation for your cloud migration strategy. The end result should be a migration strategy that leaves you in a position to support your technology as your business
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cloud, cloud computing, hybrid environment
    
F5 Networks Inc

Meeting the IT Challenges of Body Camera Technology Adoption

Published By: Lenovo and Intel®     Published Date: May 02, 2017
Body cam technology produces terabytes of data to manage and maintain. It’s no secret that video is the new paradigm in law enforcement; but, with video comes the need to log, manage, store, and secure thousands of hours of content?—?and that makes HUGE demands on your data center infrastructure. In this white paper, we detail infrastructure challenges faced by state and local agencies and how they are overcoming them with powerful infrastructure solutions.
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Lenovo and Intel®
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