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Happy Users, Happier IT: A Dream World Becomes Reality

Published By: BMC Software     Published Date: Jun 25, 2013
Enterprise users today are busier than ever and have grown accustomed to convenience and simplicity when they use technology in their personal lives. To stay productive at work, they demand faster, easier access to IT services, no matter where they are. BMC Software is meeting the changing demands of service delivery with a new approach to IT self-service. MyIT lets you give them everything they need — all from one simple, intuitive app. Imagine a world where users help themselves and you spent less time on trouble tickets and more time on strategic IT initiatives. No need to imagine, this world exists. Try MyIT today!
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enterprise, technology, it services, self-service, technology, software, strategy, it management, knowledge management, enterprise applications, business technology
    
BMC Software

EMA Radar for Private Cloud Platforms: Q1 2013

Published By: BMC Software     Published Date: Jun 25, 2013
Read Enterprise Management Associates’ 2013 Private Cloud Platforms Radar Report to see how EMA evaluated BMC’s cloud management solutions. You’ll gain comprehensive analysis of the platform’s “Solution Impact,” including features, architecture, and integration, as well as “Resource Efficiency,” or time, effort, and cost. The report also evaluates vendors’ overall performance, strengths, and limitations.
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bmc, enterprise management, cloud, platform, integration, technology, it management, knowledge management, data management, business technology, data center
    
BMC Software

Fast-Track the Business Case for Your ITAM Project

Published By: EMA     Published Date: Dec 07, 2012
Don't miss EMA VP of Research, Dennis Drogseth, and BMC Software Product Marketing Manager, Criss Scruggs discuss the key components in successful ITAM business cases and how to lay the foundation for a successful outcome and ensure project approval.
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asset management, bmc software, tool adoption, project management, itam, it asset management, business technology
    
EMA

The latest in workload automation: EMA evaluates new BMC Control - MV8

Published By: BMC     Published Date: Dec 03, 2012
Read EMA's Impact Brief to get a detailed evaluation of the new capabilities of BMC Control-M V8, and learn how the latest version of BMC Software's workload automation software fits within the current industry landscape.
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workload automation, bmc control-m, control-m, job scheduling, data management, business technology, data center
    
BMC

BMC recorded webinar featuring Forrester on workload automation survey results

    
BMC

Forrester Study/Paper Commissioned by BMC, Industrializing IT Workload Automation

    
BMC

BMC Software, Focus on: Cloud Computing

Published By: BMC     Published Date: Jan 05, 2012
This reference guide provides an overview on the public and private cloud implementation (e.g. HMS Public/Private Cloud Choice).
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bmc, cloud, cio, cto, hardware, operations, business operations, productivity, myths, network, virtualization, implementation, convergence, infrastructure, internetworking hardware, interoperability, ip networks, monitoring, network architecture, network management
    
BMC

Workload Automation Challenges and Opportunities

Published By: BMC Software     Published Date: Dec 21, 2011
This Executive Brief discusses IDC's perspective on how enterprise workload management requirements are changing and highlights the ways that workload automation solutions can address these emerging requirements
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consolidate, schedulers, infrastructure, enterprise, workloads, enterprise workload, mttr, unified solution, bmc, control, application integration, application performance management, best practices, business activity monitoring, business process management, call center software, change management, customer interaction service, customer relationship management, ebusiness
    
BMC Software

The SMB IT Decision Maker's Guide: How SaaS Can Benefit the IT Help Desk

Published By: BMC Software     Published Date: Aug 05, 2011
The survey findings paint an interesting picture - and an interesting disconnect. The very features that businesses are demanding before they will move to a SaaS solution (such as proven cost-effectiveness advantages over on-premise solutions) are benefits that many businesses are already enjoying from their SaaS solutions.
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bmc software, smb it decision maker guide, best practices, software as a service, saas solution, crm, i.t. help desk, call center management, customer relationship management, system management software, customer experience management, itil, desktop management, cloud computing
    
BMC Software

Industry Insights: Strategies for Choosing a SaaS-based ITSM Solution

Published By: BMC Software     Published Date: Jul 01, 2011
All SaaS help-desks are not created equally. From basic ticket logging to full-featured, enterprise-grade service management solutions, there truly is something for everyone. Learn more about the key factors in deciding between a comprehensive or a slimmer selection for your organization.
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saas, help desk software, bmc, it helpdesk, helpdesk system, cloud based help desk, simple, affordable, bmc software, drive profit, reduce risk, call center software, enterprise software, system management software
    
BMC Software

Benefits of an ITIL Help Desk in the Cloud

Published By: BMC Software     Published Date: Jul 01, 2011
You can implement help desk processes based on ITIL easily with reduced up-front costs and automatic upgrades.  Used by more than 72,500 companies worldwide, the Force.com platform is the most widely used Cloud platform in the world.  Gain insights into the benefits of running your help desk in the cloud. Download this BMC Software white paper from Web Buyer's Guide to learn about a faster, more cost-effective, ITIL-based help desk solution than ever before possible
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itil, help desk software, bmc, cloud based help desk, simple, affordable, bmc software, drive profit, reduce risk, call center software, customer service, system management software, desktop management
    
BMC Software

Top Considerations for Moving to a Cloud-based (SaaS) Delivery Model for I.T. Service Management

Published By: BMC Software     Published Date: Jul 01, 2011
Help Desk software as a service is attractive to many IT departments. It offers the same benefits of traditional IT help desk solutions, in addition to reducing capital expenses, accelerating implementation, and providing easier upgrades. This paper explores considerations for implementing IT service management in-house or as a service.
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service management, bmc software, itil, saas, help desk software, delivery model, cloud based help desk, simple, affordable, bmc, drive profit, reduce risk, paul avenant, call center management, enterprise software, system management software, desktop management
    
BMC Software

Three Steps To Effective Cloud Panning & Design

Published By: BMC Software     Published Date: May 16, 2011
In this white paper learn how to identify existing assets, assess your business needs, and develop a technical and business plan for your cloud.
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amp design, cloud computing, constraining, service design, cloud planning, bmc software, cloud operations, compliance
    
BMC Software

Hybrid Cloud Delivery: Managing Cloud Services from Request to Retirement

Published By: BMC Software     Published Date: May 16, 2011
Learn how you can combine the benefits of traditional IT management with the dynamic potential of cloud architectures in this white paper.
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bmc software, hybrid cloud delivery, cloud services management, bmc cloud lifecycle management, cloud service delivery, cloud resource management, service catalog establishment, hybrid cloud integration, cloud computing
    
BMC Software

One Size Does Not Fit All: The Case for the Custom Cloud

Published By: BMC Software     Published Date: May 16, 2011
Learn more on how users can customize their cloud services - while you maintain control.
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bmc software, custom cloud, cloud computing, modular cloud service, lilac schoenbeck, bsm, business srvice management, service level agreement, sla
    
BMC Software

Operational efficiency - how to save big with BMC Software

Published By: BMC ESM     Published Date: Nov 09, 2009
Through savings generated by improvements in operational efficiency you can continue to fund the IT improvements your business needs. Read a short overview of how BMC Solutions drive operational efficiency.
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bmc esm, operational efficiency, productivity, roi, service management, bsm, business management, return on investment, spend management
    
BMC ESM

Best Practice Insights: ITIL Service Operation

Published By: BMC ESM     Published Date: Nov 06, 2009
This booklet gives an overview of service operation and provides commentary from BMC Software experts. The commentary includes practical guidance as well as real-world examples.
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bmc esm, itil service operation, itil, application management, business service management, confirguration management system, configuration management, service management
    
BMC ESM

Cut through the Noise of Cloud Computing

Published By: BMC ESM     Published Date: Sep 15, 2009
Many CIOs are looking to implement the power of Cloud computing, but they don't know where to begin. How do you take full advantage of this technology and implement the correct strategy for your environment? What services should you offer via the Cloud? Read the paper, "Cloud Computing In Perspective," by BMC Software Chief Technology Officer Kia Behnia.
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bmc esm, cio, cloud computing in perspective, itil, cloud computing environments, public, private, hybrid, hipaa, payment card industry, pci, business service management, business management, cloud computing, data center design and management
    
BMC ESM

BMC Service Assurance Demo

Published By: BMC ESM     Published Date: Aug 20, 2009
What if you could predict disruptive IT events and automate their resolution — all before they disrupt your business?  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Assurance from BMC Software.
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service assurance, bmc, it events, it automation, software demo, automate, it management, enterprise applications, business process automation, business process management, system management software, service management
    
BMC ESM

BMC Service Automation Demo

Published By: BMC ESM     Published Date: Aug 20, 2009
BMC Service Automation automates repetitive, manual tasks (such as provisioning, patching and compliance) to reduce the margin for error, allowing IT to get things done more quickly, and across organizational silos.  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Automation from BMC Software.
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bmc, automation, service automation, silos, software, margin for error, error reduction, patching, provisioning, compliance, manual task, business process automation, international computing
    
BMC ESM
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