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Managing Business Service Performance in Complex Distributed Environments

Published By: ASG Software Solutions     Published Date: Apr 30, 2008
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
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asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, application performance management, best practices, business activity monitoring, business integration, business intelligence, business management
    
ASG Software Solutions

The Cyclic Nature of Online Marketing Tools

Published By: AcquireWeb     Published Date: Apr 07, 2008
This article, published by DM News in June 2006, begins, “As sure as the spring is followed by summer and succeeded by fall, online marketing options, Search, Lead Generation and Email, seem to enjoy a cyclic season in vogue.” This article describes how for many, the use of email cost effectively has driven sales and built brand awareness; however, for the majority, email has not delivered on the promise.
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acquireweb, search, online marketing, lead generation, integrated marketing, e-mail, acquisition e-mail, lead generation, e-mail marketing, e-mail appending, acquirelocal, local marketing, local store marketing, restaurant marketing, franchise marketing, acquisition marketing
    
AcquireWeb

AcquireVision: Fulfilling the Promise of Email Marketing

Published By: AcquireWeb     Published Date: Apr 07, 2008
This white paper suggests there is no doubt that email marketing can be an extremely cost-effective marketing tool, and when used properly can significantly improve a company’s bottom line. It explains that email can be used in every element of the marketing process, and presents a number of benefits that email can deliver as part of an overall marketing strategy.
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email marketing, acquireweb, integrated marketing, e-mail, acquisition e-mail, lead generation, e-mail marketing, e-mail appending, acquirelocal, local marketing, local store marketing, restaurant marketing, franchise marketing, acquisition marketing
    
AcquireWeb

Professional Services: Security Compliance & International Communication

Published By: Easynet     Published Date: Mar 26, 2008
Professional services firms need network services that can connect international operations reliably, flexibly, cost-effectively and securely. This Executive Brief highlights the major business and technology trends taking place in the professional services sector in Western Europe, focusing on the increasing internationalization of the industry and the advantages of adopting innovative ICT solutions.
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compliance, security, vpn, professional services, communication, managed networks, easynet, network management
    
Easynet

Denison University: Email Marketing Delivers ROI for College Fund Raising

Published By: BrightWave Marketing     Published Date: Mar 13, 2008
Denison University utilizes a multi-faceted direct marketing program to communicate with their alumni and other key constituents. Email marketing has become a more important part of their development strategy in recent years due to the cost effectiveness, tracking capabilities and growing use of email and internet to contribute to the school’s Annual Fund.
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brightwave, email design, email marketing, philanthropy, fund raising, fund raiser, alumni, alumnus, university, college
    
BrightWave Marketing

Improve Operational Efficiencies and Speed Applications Into Production

Published By: IBM     Published Date: Feb 25, 2008
Competitive pressures, increased marketplace demands and the constant need to reduce expenses have only intensified the demands put on companies to develop and deploy their software applications quickly, efficiently and cost-effectively. Read about the key barriers companies must cross as they attempt to streamline their software delivery processes and learn how to bridge the gap between development and operations in this paper.
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productivity, application development, software development, web development, ibm
    
IBM

Page Cost Calculator for HP MultiFunction Products

Published By: HP Multifunctional Products (MFPs)     Published Date: Feb 15, 2008
You know you need a multifunction product, but which to choose? Printer-based or copier-based? There are two sides to every story – we’ll help you find your way through the woods to your happy ending with this new informative video whitepaper sponsored by HP.
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printers, mfps, copier, fax, print, printer, mfp, multi-functional printer, cost effective, hp mfps, networking, infrastructure, internetworking hardware, ip networks, network management, it spending, total cost of ownership, document management
    
HP Multifunctional Products (MFPs)

Integration Appliances: Finally an Integration Solution for Midsized Companies

Published By: Cast Iron Systems     Published Date: Feb 14, 2008
Midsized companies face the challenge of integrating key applications while keeping risks low, costs down, and schedules short.  Explore three approaches to application integration and discover a quick and cost-effective way to get your critical applications to work together without custom code or burdening specialist resources, ensuring rapid ROI for your application investment.
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application integration, data integration, crm, erp, customer relationship, castiron, cast iron, eai, business integration, enterprise resource planning
    
Cast Iron Systems

Power and Cooling for VoIP and IP Telephony Applications

Published By: APC     Published Date: Feb 07, 2008
Voice Over IP (VoIP) deployments can cause unexpected or unplanned power and cooling requirements in wiring closets and wiring rooms. Most wiring closets do not have uninterruptible power available, and they do not provide the ventilation or cooling required to prevent equipment overheating. Understanding the unique cooling and powering needs of VoIP equipment allows planning for a successful and cost effective VoIP deployment. This paper explains how to plan for VoIP power and cooling needs, and describes simple, fast, reliable, and cost effective strategies for upgrading old facilities and building new facilities.
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apc, voip, power, cooling, pbx, communication, wiring, heating, idf, ups, ip telephony, call center software, voice over ip, green computing, passive & discrete components, power sources & conditioning devices, power and cooling, data center design and management
    
APC

The Economic Benefits of Cooperative Control Wireless LAN Architecture

Published By: Aerohive     Published Date: Feb 06, 2008
Are you looking to reduce the operational cost of your existing wireless LAN, and to make it support mission-critical, real-time applications and 802.11n? At the same time, are you challenged with the cost and complexity associated with most next-generation wireless LAN architectures? Check out the enterprise-class, cost-effective new cooperative control architecture from Aerohive Networks. In this real-world case study, you’ll see how Aerohive Networks' cooperative control architecture combines the linear cost modeling of autonomous APs and the operational advantages of controller-based approaches.
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business, roi, tco, wireless lan, enterprise wireless, economics, cooperative control, aerohive, aerohive networks, wireless, local area networking, wlan, return on investment, total cost of ownership
    
Aerohive

3 Key Chapters from the Award-Winning Book 'Software without Borders'

Published By: Accelerance     Published Date: Feb 01, 2008
Despite the fact that Software Executives are pressured to do more with less and cut costs to the bone, many see offshoring as a "threat."  They know they need to go offshore - but where? And with who? What they want is an easier, better, more effective and safer way to use offshore programming resources.
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it management, software development, development, developer, programmer, programming, developing, offshoring, offshore, outsource, outsourcing, india, accelerance, software outsourcing, spend management
    
Accelerance

Effective VMI: Enabling your Suppliers

Published By: Supply Chain Connect     Published Date: Jan 24, 2008
Today, as more and more organizations strive to improve productivity and profitability by dedicating the bulk of their resources to their core competencies, many of them are looking for efficient and cost-effective ways to outsource ancillary and support activities. Nowhere is this trend more prominent than among supply chain-centric organizations such as retailers, wholesalers, distributors, and manufacturers.
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supply chain, customer service, business management, inventory, vmi, vendor management, relationship management, scm, erp, supply chain connect, vendor, vendors, business process management, enterprise resource planning, supply chain management, collaboration
    
Supply Chain Connect

Tips for Cost-Effective Customer Retention Management

Published By: Vendor Guru     Published Date: Dec 21, 2007
This white paper examines the details of how to gain improved customer retention and acquisition for a lower overall investment by defining basic CRM functionality needed by most organizations to achieve their customer goals and objectives.
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crm, crm tool, crm tools, crm solutions, customer retention, retention, customer relationship, customer satisfaction, customer service, repeat business, loyalty, vendorguru, vendor guru, vendor guru general campaign, quinstreet, best practices, customer relationship management, sales & marketing software, customer experience management
    
Vendor Guru

Taking Remote Support to the Next Level

Published By: WebEx Communications     Published Date: Dec 14, 2007
Based on a survey conducted by ServiceXRG, this paper explores the use and effectiveness of remote support technology across all industry sectors and how companies can take remote support to the next level to significantly improve the support transaction process, reduce service delivery costs and increase solution effectiveness.
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remote support, remote access, help desk, helpdesk, customer support, support, customer experience, customer satisfaction, customer service, online support, webex, customer experience management
    
WebEx Communications

Will County Records Management Office Case Study

Published By: Computhink     Published Date: Dec 10, 2007
The job of a Records Management Office is to take all paper documents that need to be preserved, from all county offices, and implement a strategy to preserve them. When the law changed on January 1, 2001 to allow digitally scanned copies to be legal documents (The Illinois Electronic Records Act), the challenge to find a preservation system that would be both efficient and cost effective increased dramatically.
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document management, records management, information, electronic document management, computhink, viewwise, viewise, government, records office, information management
    
Computhink

Compliance Becomes a Top Concern

Published By: Computhink     Published Date: Dec 10, 2007
In the arena of corporate governance and compliance, the Sarbanes-Oxley Act (SOX) has commanded considerable attention; in the healthcare industry, it's  HIPAA; similar regulations target the financial services and energy sectors. Organizations can use technology to meet compliance demands in a cost-effective way.
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compliance, computhink, hipaa, sox, sarbox, sarbanes oxley, content management, hipaa compliance, document management, secure content management, sarbanes oxley compliance
    
Computhink

The 12 Pitfalls of IT Systems Management

Published By: uptime software     Published Date: Dec 06, 2007
You’ll learn what the 12 pitfalls of IT Systems Management really are, as well as the bridges you need to cross them. Learn what the big framework solutions don't want you to know, and why they might not be the answer for your IT Department. Learn to leverage what you have and your limited budget to get you the Systems Management tools and Solutions you need.
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high availability, systems management, server management, network management, server, servers, it management, spending, cost, cost effective, agent, agentless, monitoring, uptime, uptime software, downtime, infrastructure, system management software, spend management
    
uptime software

Expanding Document Management from the Department Level to the Enterprise Level

Published By: Computhink     Published Date: Nov 29, 2007
Transervice Logistics Inc. provides total transportation management. They have over 38 years of experience in the transportation industry and are driven by the needs of their customers. They understand the customers’ desires and deliver innovative services to meet those needs. Their goal is to provide the customer with professional service on the most cost-effective basis.
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document management, transportation, fleet management, transportation management, electronic data, records, records management, image management, paperless, paperless office, content management, computhink, transervice, content management system, information management, secure content management
    
Computhink

Integrating Text Messaging into the Healthcare Staffing Environment

Published By: Advantix Communications     Published Date: Oct 26, 2007
Today, most healthcare professionals carry mobile phones. These phones are capable of sending and receiving text messages; immediately, non-intrusively and cost effectively. Text messaging has opened up a revolutionary way for healthcare organizations to interact with their health care staff.  This document will help the reader to understand the costs associated with current staffing organizations' communications and identify a cost effective alternative.
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nurse communications, sms for healthcare, sms for health care, text messaging communications, cell phone messaging, cellphone messaging, mobile phone messaging, health care text message, healthcare text message, health care professionals, healthcare professionals, health care communications, healthcare communications, health care messaging, healthcare messaging, healthcare technology, health care technology, wireless healthcare, wireless health care, nurse communication
    
Advantix Communications

The Business Case for Account Lockout Management

Published By: Netwrix     Published Date: Oct 10, 2007
This white paper covers account lockout management process and introduces new cost-effective workflows of account lockout resolution, describing significant ROI enterprises can achieve through the use of automated management solutions.
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authentication, account lockout, access control, network security, lockout, user lockout, user authentication, user validation, intrusion prevention, netwrix, password management
    
Netwrix

Remote Site Management Solutions Address SNMP Weakness

Published By: Asentria Corporation     Published Date: Sep 04, 2007
SNMP (Simple Network Management Protocol) is an industry standard network management protocol for managing wide area and local area networks. It is easy to use, cost-effective, and is built into most networking devices. One of SNMP’s best assets is its use of in-band management, yet, this is also its biggest weakness.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation

Achieving Sustainable IT Compliance to 21 CFR Part 11

Published By: Ecora Software     Published Date: Aug 15, 2007
21 CFR Part 11 continues to cause confusion. Recent FDA guidance documents help, but many IT departments still struggle to establish appropriate validation processes with limited time and resources. Ecora's FREE in-depth guide, "Achieving Sustainable IT Compliance to 21 CFR Part 11," gives you an overview of the regulation from an IT perspective. It also outlines how you can accurately and cost-effectively implement a systems-based best practices approach that will help you meet FDA requirements.
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21 cfr part 11, compliance, electronic records, electronic data, electronic signatures, information management, pharm, pharmaceuticals, drug, fda, electronic signature, digital signature, audit, auditing, fda, compliant, ecora, best practices
    
Ecora Software

Fox Creek Leather Delivers Personal, Responsive Customer Service

Published By: Vocalocity     Published Date: Apr 18, 2007
Fox Creek Leather needed a cost-effective, high-quality, and feature-rich alternative to a constrained traditional phone system and underperforming, in-house VoIP solution. Download this case study now to find out how VocalocityPBX, a hosted PBX office phone solution, delivered.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone, voice, vocalocity, networking, ip telephony
    
Vocalocity

Business Success Dependent on Data Protection Capabilities

Published By: Xiotech     Published Date: Apr 13, 2007
Disruption to your production environment is costly, and any loss of information can be disastrous. Consequences may include loss of revenue and company reputation, lower shareholder confidence, potential exposure to business continuity risk, or sanctions and fines for noncompliance with regulatory requirements. Organizations need an effective and reliable way to safeguard corporate information in the wake of an unforeseen downtime event.
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data protection, data recovery, information management, regulatory compliance, compliance, storage compliance, high availability, storage, data replication, xiotech, data management, backup and recovery, storage management
    
Xiotech

5 Secrets to Increase Website Traffic

Published By: VisiStat     Published Date: Mar 22, 2007
This report outlines five important "insider" secrets for measuring the effectiveness of your Website, along with tips on how to turn it into a lead generation machine.
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website traffic, visitor tracking, web analytics, web metrics, site analysis, online marketing, site management, increase sales, advertising, marketing campaign, ad tracking, generate leads, sales leads, online sales, sales tool, small business, ecommerce, search engine ranking, seo, keywords
    
VisiStat
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