email solutions

Results 1 - 25 of 99Sort Results By: Published Date | Title | Company Name

Quantifying the Business Impact of Customer Service

Published By: Zendesk     Published Date: Jan 03, 2019
To successfully meet customer demands for more immediate, personalized attention, companies are leveraging new technologies that go beyond traditional voice and email. By implementing such channels as live chat, social media, mobile apps, SMS/text messages, self-help solutions, and more, companies can now be ready wherever and however the customer wants. The following report, sponsored by Zendesk, is based on an online survey of 1,044 U.S. consumers who have received online or phone customer service. The research goal was to better understand present customer expectations and to quantify the impact of customer service on business results. Questions were asked about past experiences with customer service, as well as preferences and opinions. Certain questions were repeated from a similar 2013 survey to enable trend analysis.
Tags : 
    
Zendesk

Cybersecurity for the modern era

Published By: Proofpoint     Published Date: Dec 21, 2018
If you’re like most IT leaders, you’re invested heavily in the latest security tools. Yet you’re still inundated with ransomware and other advanced malware, credential phishing, email fraud and more. You’re spending more time dealing with a growing volume of threats. And you’re seeing a shrinking return from your security investments. That’s because most of today’s attacks play off human weaknesses. Download this whitepaper today to find out the top tips on how to choose tools and solutions to improve behaviours and outcomes.
Tags : 
    
Proofpoint

Email Archiving: It’s Time For An Update

Published By: Mimecast     Published Date: Dec 20, 2018
Your corporate email is a vital repository of critical business information. In the age of the cloud and mobility, empowering users accessing that information quickly and efficiently can’t be an afterthought. You may think you can get by with your old email archive, but your organization and your employees will suffer without the latest technology. Learn more in this TechTarget whitepaper Email Archiving: It’s Time for an Update. Download now to get the facts about: How archaic email archives slow down productivity and increase IT help desk burdens Why return-on-investment for old archiving solutions hurt your bottom line Ways poor e-discovery capabilities leave you vulnerable in legal challenges
Tags : 
    
Mimecast

Third-Party Solutions are Key to Realizing the Benefits of Office 365

Published By: Mimecast     Published Date: Nov 26, 2018
If you are among the IT professionals feeling a little uneasy about relying solely on the email security provided by Microsoft in Office 365™, you are not alone. Here’s the good news, you can regain the same sense of security that you had when you were managing email servers on-premises with the right third-party solution. TechTarget summarizes how you can easily and effectively realize the benefits of Office 365 with a complementary third-party solution that can not only mirror the kind of layered security built for on-premises solutions, but also ensure uninterrupted access to Office 365 email, even if it crashes.
Tags : 
    
Mimecast

Analysis of a Multi-Stage Document Attack

Published By: Menlo Security     Published Date: Jun 01, 2018
"Multi-stage attacks are an increasingly popular approach used by cybercriminals. By sending a malicious attachment in a phishing email that contains an embedded URL, with no malevolent code, attackers can evade existing security solutions, like sandboxes and AV. How do you prevent these attacks before they happen? Download this white paper to find out: *How Menlo Security Labs recently isolated a multi-stage document attack *What tools, techniques and procedures ( TTPs ) are attackers using to infect victims’ devices *How Isolation can foil the attack before it can even start "
Tags : 
    
Menlo Security

Protect Your Office 365 Investment - Choose The Right Third-Party Email Security Solution

Published By: Mimecast     Published Date: May 31, 2018
Protect Your Office 365 Investment - Choose The Right Third-Party Email Security Solution Why should you consider additional security protection around Microsoft Office 365TM email? And, what should you look for in a third-party solution? TechTarget has the answers in this brief, Remedying the Email Security Gaps in Microsoft Office 365. Learn about the key features and functions that you need to protect your investment, how to choose the right email security solution, and how one organization successfully navigated its way to highly satisfactory, reliable third-party solutions for enhancing Office 365 email security.
Tags : 
    
Mimecast

Gartner Report: Alternative Channels for Engaging Customers of the Future

Published By: Genesys     Published Date: Feb 21, 2018
In the ongoing evolution of the customer experience, organizations continue to rely on phone and email while introducing new customer engagement channels. With the channel mix rapidly changing, it has become more important than ever to accurately identify and proactively deploy the next-best channels for engaging customers today and tomorrow. Gartner Research has profiled 15 ways that organizations will engage customers over the next 20 years. This includes augmented reality, virtual reality and mixed reality immersive solutions which will be adopted by 20% of large enterprises by 2020. By learning which engagement channels will best meet your customers’ needs in the future and prioritizing those aligned with your business model, you can improve customer engagement and
Tags : 
gartner, customer engagement, customer experience, gartner research
    
Genesys

Deep Packet Inspection for Threat Analysis Advisory

Published By: Rohde & Schwarz Cybersecurity     Published Date: Nov 30, 2017
Advanced persistent threats (APTs) are stealthier and more spiteful than ever. Sophisticated techniques are used to quietly breach organizations and deploy customized malware, which potentially remains undetected for months. Such attacks are caused by cybercriminals who target individual users with highly evasive tools. Legacy security approaches are bypassed to steal sensitive data from credit card details to intellectual property or government secrets. Traditional cybersecurity solutions, such as email spam filters, anti-virus software or firewalls are ineffective against advanced persistent threats. APTs can bypass such solutions and gain hold within a network to make organizations vulnerable to data breaches.
Tags : 
it security, vendor, malware, analysis, service, malicious attacks, network, traffic
    
Rohde & Schwarz Cybersecurity

Deep Packet Inspection for Threat Analysis

Published By: Rohde & Schwarz Cybersecurity     Published Date: Nov 28, 2017
Advanced persistent threats (APTs) are stealthier and more spiteful than ever. Sophisticated techniques are used to quietly breach organizations and deploy customized malware, which potentially remains undetected for months. Such attacks are caused by cybercriminals who target individual users with highly evasive tools. Legacy security approaches are bypassed to steal sensitive data from credit card details to intellectual property or government secrets. Traditional cybersecurity solutions, such as email spam filters, anti-virus software or firewalls are ineffective against advanced persistent threats. APTs can bypass such solutions and gain hold within a network to make organizations vulnerable to data breaches.
Tags : 
it security, vendor, malware, analysis, service, malicious attacks, network, traffic
    
Rohde & Schwarz Cybersecurity

Virtual Event: Get a Whole New Outlook on Email Archiving

Published By: Mimecast     Published Date: Nov 06, 2017
Trying to manage disparate email solutions? Not just for e-discovery, archiving and recovery, but security and continuity as well? Your perfect-world archive is achievable. Reduce administrative complexity with a 100% cloud solution for not only your email archiving but continuity and security, too. Watch the virtual event on cloud archiving on-demand now, featuring: • Amanda Crew, from the hit show Silicon Valley, with a brief history of cringeworthy archive failures. • First-hand industry insight from Mimecast CEO Peter Bauer and CTO Neil Murray. • A deep dive demonstration of the leading cloud archive solution including, data protection, recovery, e-discovery and compliance features.
Tags : 
mimecast, virtual event, email archiving, email solutions, cloud archiving
    
Mimecast

Virtual Event: Get a Whole New Outlook on Email Archiving

Published By: Mimecast     Published Date: Nov 06, 2017
Trying to manage disparate email solutions? Not just for e-discovery, archiving and recovery, but security and continuity as well? Your perfect-world archive is achievable. Reduce administrative complexity with a 100% cloud solution for not only your email archiving but continuity and security, too. Watch the virtual event on cloud archiving on-demand now, featuring: Amanda Crew, from the hit show Silicon Valley, with a brief history of cringeworthy archive failures. First-hand industry insight from Mimecast CEO Peter Bauer and CTO Neil Murray. A deep dive demonstration of the leading cloud archive solution including, data protection, recovery, e-discovery and compliance features. View on-demand now
Tags : 
mimecast, virtual event, email archiving, email solutions, cloud archiving
    
Mimecast

Remedying the Email Security Gaps in Microsoft Office 365

Published By: Mimecast     Published Date: Aug 22, 2017
Although many organizations are switching email accounts to Microsoft Office 365, they may well be exposing themselves to a wide range of security risks, data loss, and business continuity issues. This white paper explores how to use Microsoft Office 365 while protecting organizations from various security risks. Discover: • What to look for in third-party solutions • How to protect archived data • How to ensure business continuity
Tags : 
office 365, security, email security, archived data
    
Mimecast

That Insecure Feeling About Office 365 Email Security and Resilience

Published By: Mimecast     Published Date: Aug 22, 2017
An Email Security Risk Assessment conducted this year by Mimecast re-examined more than 40 million emails that had been OK’d by various security solutions, including Office 365. Of those, more than 19,000 were found to be “dangerous file types,” infected with malicious malware attachments or cleverly disguised impersonation attacks. This expert white paper explores how you can close Office 365 email security gaps. Learn considerations for evaluating security services that can bolster your email security.
Tags : 
office 365, email security, risk assessment, security services, malware, security solutions
    
Mimecast

The BEC Survival Guide

Published By: Proofpoint     Published Date: Aug 10, 2017
BEC attacks are a growing threat to businesses because they prey on vulnerabilities that can’t be patched: people. That’s why employee training, financial controls, and especially technology are the keys to a strong defense and timely response. You need need a solution that does not solely depend on reputation and basic email filtering. With granular controls, advanced email solutions can identify and quarantine impostor emails before they reach an employee’s inbox.
Tags : 
security awareness, social engineering, impostor emails, email flags, financial institution, bec threats, suspicious messages
    
Proofpoint

How the Cloud Has Changed Email Archiving Forever

Published By: Mimecast     Published Date: Apr 18, 2017
"With over 112 billion emails sent and received on a daily basis, email continues to be the dominant form of business communication. Organizations must formulate a strategy for not just storing email but meeting compliance requirements, responding to litigation requests and providing instant access to these important conservations. While this has traditionally been accomplished with on-premises technology, the cloud has transformed archiving by delivering new capabilities at lower costs. Read the whitepaper for key takeaways: - The emergence of email archiving as a business requirement - The challenges associated with traditional on-premises solutions - How the cloud has changed email archiving - How organizations can benefit from it"
Tags : 
email archiving, cloud, cloud based infrastructure, cyber security, cloud security
    
Mimecast

ROI Report: Cost Savings & Business Benefits of Polycom Voice Solutions For Skype For Business

Published By: Polycom     Published Date: Nov 29, 2016
Microsoft Lync and Skype for Business each provides presence information within email and business applications and promotes voice and video collaboration within virtual teams, and with customers and partners. Polycom extends the benefits of Lync’s voice solutions with Polycom voice endpoints and enables collaboration experiences in multiple environments within the Microsoft Lync or Skype for Business interfaces.
Tags : 
    
Polycom

Disposing of Digital Debris: Information Governance Strategy and Practice in Action

Published By: IBM     Published Date: Oct 18, 2016
The worldwide growth rate of digital data is staggering. If you're a CIO or a data center administrator, data growth statistics aren't just big numbers, they are a big problem -- for your company. Email messages, social media and blog posts, text and instant messages, photos, video and audio, machine-generated data, and transactional detail are on track to overwhelm your storage capacity. Read this paper for practical advice and smarter solutions for managing the information in your organization and getting back to a position of mastery over your data. Get this valuable resource now.
Tags : 
ibm, analytics, big data, information governance, ecm, information lifecycle governance, knowledge management, enterprise applications, data management, data center
    
IBM

How the Cloud Has Changed Email Archiving Forever

Published By: Mimecast     Published Date: Aug 30, 2016
Read the whitepaper for key takeaways: - The emergence of email archiving as a business requirement - The challenges associated with traditional on-premises solutions - How the cloud has changed email archiving - How organizations can benefit from it"
Tags : 
mimecast, email, cloud, email archiving, email, security, enterprise applications, cloud computing, business technology
    
Mimecast

What's New in the Enterprise Email Market?

Published By: IBM     Published Date: Jul 20, 2016
Please join us to get answers to those questions and: - Better understand today’s enterprise email market and how to assess the value of different email solutions - Find out why IBM was named worldwide market share leader in enterprise social networks for the sixth consecutive year - Learn why customers who left IBM are coming back - Expand your understanding of IBM’s range of products, solutions and services in this area, including Notes/Domino and Verse
Tags : 
ibm, enterprise social solutions, enterprise email market, ibm social business, engagement social, enterprise applications, human resource technology
    
IBM

IDC: Building Data Center to Support Your Big Data Plans

Published By: Cisco     Published Date: Jul 11, 2016
Companies rely on an expanding set of applications to compete in today's rapidly evolving business environment: - They rely on a fast-growing array of applications and devices (email, collaboration tools, and smartphones/tablets) to communicate and conduct business with customers and business partners. - They are creating, collecting, and repurposing large, unstructured data sets in life sciences, geophysics, media, and manufacturing. - They are collecting, storing, and analyzing more social and sensor-generated data about environments, products, customers, and transactions. The promise of better and faster data-driven decision making based on all this information is pushing big data and analytics (BDA) technology to the top of executive agendas. To succeed, CIOs must place a laserlike investment focus on datacenter solutions that allow them to deliver scalable, reliable, and flexible infrastructure for fast-growing BDA environments. Read more to learn how!
Tags : 
    
Cisco

Email Archiving: A Buyer’s Checklist

Published By: Commvault     Published Date: Jul 06, 2016
Email is the backbone of today’s corporate business processes. It lives as the primary communication vehicle internally between employees and externally with customers, vendors, partners and investors. It is arguably today’s most pervasive and critical business application within which is stored the most valuable business content. To protect this vital information while working to eliminate risk, lower management costs and improve business insight, companies require a comprehensive email archiving solution. This solution should not only work to effectively retain email information in a searchable repository, the best email archiving solutions also provide a smarter approach to collecting, retaining and accessing data so that it can deliver true business value.
Tags : 
commvault, email archiving, data protection, email archiving solution, mailbox archiving, reduce bloat, o365, it management, storage, best practices, business technology
    
Commvault

ROI Report: Cost Savings & Business Benefits of Polycom Voice Solutions For Skype For Business

Published By: Polycom     Published Date: Jun 08, 2016
Microsoft Lync and Skype for Business each provides presence information within email and business applications and promotes voice and video collaboration within virtual teams, and with customers and partners. Polycom extends the benefits of Lync’s voice solutions with Polycom voice endpoints and enables collaboration experiences in multiple environments within the Microsoft Lync or Skype for Business interfaces.
Tags : 
business optimization, business strategy, network management, business applications, best practices, cost reduction, best practices, business intelligence, business management
    
Polycom

Banks Need More Personalization Services To Meet Consumers’ Needs

Published By: Pega     Published Date: May 24, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
Tags : 
    
Pega

Banks Need More Personalization Services To Meet Consumers’ Needs

Published By: Pega     Published Date: Apr 04, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
Tags : 
    
Pega

Comparing Options for Office 365 Mobility Management

Published By: Okta     Published Date: Aug 21, 2015
Enterprises are adopting Microsoft Office 365 in greater numbers. As part of deploying Office 365, IT teams are re-evaluating how they secure mobile access to email and apps as the data moves into the cloud. This guide provides a comparison between the free solutions offered by Microsoft and Okta for mobility management of Office 365 apps and data. Read this eGuide to learn more about the differences between Microsoft MDM and Okta Mobility Management for Office 365.
Tags : 
    
Okta
Start   Previous   1 2 3 4    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.