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Experience the Power of Now with Visier PeopleTM

Published By: Visier     Published Date: Jan 25, 2019
Complementing your investment in Workday, Visier People takes you beyond Workday’s operational reports to strategic excellence. How? Through actionable and proven people analytics that are available today—not someday. Chosen time and again by Global 2000 organizations, Visier’s dedicated people analytics and workforce planning solution, with its all-inclusive subscription model, brings together data from all your transactional HR and business systems— including Workday—so you can: • Answer strategic workforce questions on demand, with credibility • Connect the dots between workforce decisions and business outcomes • Model and forecast your future workforce and its costs
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Visier

Advanced Root Cause Analysis for Product Quality Improvement using ML in TIBCO Spotfire

Published By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Gradient Boosting Machine (GBM) modeling is a powerful machine learning technique for advanced root cause analysis in manufacturing. It will uncover problems that would be missed by regression-based statistical modelling techniques and single tree methods, but can easily be used by analysts with no expertise in statistics and modelling to solve complex problems. It is an excellent choice for advanced equipment commonality analysis and will detect interactions between process factors (for example, machines, recipes, process dates) that are responsible for bad product. It can also be used to identify complex nonlinear relationships and interactions between product quality measurements (for example, yield, defects, field returns) and upstream measurements from the product, process, equipment, component, material, or environment.
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TIBCO Software GmbH

Microsoft Windows 10: Time to Move to Virtual Desktops and Cisco Hyperflex Systems

Published By: Cisco and NVIDIA Corporation     Published Date: Jan 09, 2019
We deliver the power you need to give your users an uncompromised experience and the flexibility to tailor a solution to your needs and budget. Delivering virtual desktops on Cisco HyperFlex systems makes your job easier while also enabling you to provide excellent support to your users now and into the future. It’s time to plan your transition to Windows 10. Cisco HyperFlex systems with NVIDIA GRID and VDI is your solution.
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Cisco and NVIDIA Corporation

The 7 Worst Practices in Accounts Receivable and Your Solution to Rectify Them

Published By: Esker     Published Date: Jan 08, 2019
Bad accounts receivable (AR) practices are bad for business. Think your AR department is making all the right moves? It’s easy to find out. Download the interactive eBook 7 Worst Practices in AR to see the root causes of AR performance issues, and how robotic process automation can be your vehicle to the path of invoicing excellence. It’s too important to be awful — see where your AR is going wrong!
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Esker

The Viet Nam Advantage: How Pricing and Other Benefits Lower Total Manufacturing Cost

Published By: Sparton Corporation     Published Date: Jan 08, 2019
With the cost of manufacturing in China escalating, companies are increasingly looking to Southeast Asia for an alternative to meet their outsource manufacturing needs. Emerging as the leading alternative to China, Vietnam is now a destination choice for outsource manufacturing due to the unique financial advantages it can provide companies, including those in high-tech segments such as medical and commercial aerospace. In addition to lowering total costs, Vietnam offers companies a larger labor force, strong IP protection, and reliable quality in the manufacturing process, among other benefits. Moving their contract manufacturing to Vietnam can provide companies an excellent foundation for long-term profits and sustained growth.
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china, vietnam, southeast asia, manufacturing, cost, outsource, high-tech, commercial aerospace, medical, labor, skilled, foreign, investment, market, supply chain, intellectual property, shipping, logistics
    
Sparton Corporation

Cresça seus negócios com autoatendimento

Published By: Zendesk     Published Date: Jan 04, 2019
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os custos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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Zendesk

Getting to Iconic: How world-leading brands balance talent and technology for CX excellence

Published By: Genesys     Published Date: Dec 20, 2018
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: • The strategies that differentiates an Iconic firm from other businesses • How strategies vary across regions based on maturity and customer expectations • Future innovation management and technology
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Genesys

Omnichannel Marketing Excellence

Published By: Emarsys     Published Date: Dec 20, 2018
Omnichannel is not just another buzzword to ignore. It’s a marketing objective, and if you don’t have a strategy in place, you’re already behind the curve; not only is it important, it also takes time. There is no omnichannel switch to throw, no simple button to push. A sound omnichannel approach must be built step-by-step, and for many companies it all starts with email.
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Emarsys

Emperor II Brochure

Published By: Group M_IBM Q418     Published Date: Dec 18, 2018
IBM LinuxONE™ is an enterprise Linux server engineered to deliver cloud services that are secure, fast and instantly scalable. The newest member of the family, IBM LinuxONE Emperor™ II, is designed for businesses where the following may be required: • protecting sensitive transactions and minimizing business risk • accelerating the movement of data, even with the largest databases • growing users and transactions instantly while maintaining operational excellence • accessing an open pla
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Group M_IBM Q418

Breakthrough Security and Compliance Practices for the Digital Enterprise

Published By: BMC ASEAN     Published Date: Dec 18, 2018
Today’s IT environments are so dynamic and complex that traditional manual administration makes it virtually impossible to keep pace with changing business opportunities and challenges, such as scaling to support new applications and users. Manual administration is not just unsustainable—it’s dangerous. Delays in responding to security threats and compliance issues can have devastating effects: • Security breaches • Failed audits • Financial losses • Loss of customers and reputation • Other serious business consequences To sustain a high level of security and compliance, IT teams must implement a comprehensive, aggressive automation strategy that establishes and tracks key performance indicators. Automation helps to optimize resources, increase efficiencies, lower costs and improve quality of service. This white paper describes principles and best practices for implementing automation as a strategic asset in the ongoing effort to achieve security and compliance excellence in a dynamic
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BMC ASEAN

Emperor II Brochure

Published By: Group M_IBM Q119     Published Date: Dec 18, 2018
IBM LinuxONE™ is an enterprise Linux server engineered to deliver cloud services that are secure, fast and instantly scalable. The newest member of the family, IBM LinuxONE Emperor™ II, is designed for businesses where the following may be required: • protecting sensitive transactions and minimizing business risk • accelerating the movement of data, even with the largest databases • growing users and transactions instantly while maintaining operational excellence • accessing an open platform that speeds innovation
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Group M_IBM Q119

Crecer su negocio con autoservicio

Published By: Zendesk     Published Date: Dec 10, 2018
El comienzo de un nuevo capítulo de su negocio (ya sea porque quiere penetrar en un segmento de más alta calidad o porque está añadiendo productos y funciones) significa una excelente oportunidad para expandir con inteligencia sus operaciones de atención al cliente. Ya sabemos que los clientes prefieren el autoservicio cuando tienen a su disposición una base de conocimientos. Un informe de Gartner, calcula que los CIO pueden reducir el costo de la atención al cliente en un 25 % o más si se cuenta con la disciplina apropiada de administración de conocimientos. Si ha estado esperando una buena razón para dar el salto hacia el autoservicio, este informe técnico le demostrará cómo usted y sus agentes de hecho ya están realizando las actividades necesarias para ofrecer un autoservicio de primera, día tras día.
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Zendesk

Cresça seus negócios com autoatendimento

Published By: Zendesk     Published Date: Dec 10, 2018
Quando sua empresa começa um novo capítulo, seja mudando de mercado ou lançando novos produtos e recursos, o momento é ótimo para expandir as operações de atendimento ao cliente de maneira inteligente. Sabemos que, se disponível, os clientes preferem usar a base de conhecimento para se ajudarem. Um relatório do Gartner estima que os Diretores de informática podem reduzir os ustos com suporte em 25% ou mais quando uma rotina adequada de gestão de conhecimento é implementada. Se você estava esperando o momento certo para mergulhar de cabeça no autoatendimento, este white paper provará que você e seus agentes já fazem tudo o que precisam para oferecer autoatendimento excelente todos os dias.
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Zendesk

Discover How to Jumpstart Digital Transformation With This LNS Research Report and Epicor MES

Published By: Epicor     Published Date: Dec 06, 2018
In our current technological age, it’s important for manufacturers to embrace digital transformation or risk getting left behind by the competition. LNS Research has been studying the industrial software market for years, and in talking with hundreds of successful manufacturers, they found one common theme—the importance of finding a starting point for digital transformation. Leveraging MES software can be a low risk, high-value entry point for manufacturers as they journey toward digital excellence. Epicor MES allows manufacturers to: • Gain real-time production information • Improve productivity • Lower costs Read the LNS Research study to learn why an MES solution from Epicor is an important component in reaching operational maturity and digital transformation.
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manufacturing, epicor mes, digital transformation
    
Epicor

Shaping Retail's Future: Understanding and Delighting Customers in the Digital Era

Published By: T Systems     Published Date: Nov 19, 2018
If only there was a whitepaper that could explain how digitalization is changing the retail landscape while advising retailers on how they can embrace this driving force to excel in the industry. Here at T-Systems, we have produced a whitepaper that provides a detailed look into what is required for your retail business to succeed in the digital age. Our ‘Shaping Retail’s Future, Understanding & Delighting Customers in The Digital Era’ provides you with the means to safely navigate and prosper from the effect that digitization is having upon the industry. In a retail world that demands engaging with an ever more sophisticated level of consumer, those whom exhibit less brand loyalty year-on-year – the window for error has become decisively small. Our whitepaper enables your business to identify your digital needs for more effective retail operations by asking critical questions to reveal and plug your capability gaps. We examine the importance of developing the right omnichannel strateg
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retail, sales, whitepaper, t-systems, omnichannel, data analytics, touchpoints, digitization, iot
    
T Systems

Help get your employees on board with telemedicine with this easy-to-use toolkit.

Published By: Excellus BlueCross BlueShield     Published Date: Nov 13, 2018
Telemedicine has the potential to deliver significant savings to both employees and businesses — when people actually use it. This toolkit includes posters, videos, mirror clings, and more to introduce your team to the service and encourage them to take advantage of it.
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telemedicine, healthcare, health benefits, health plans, health insurance, excellus, bcbs
    
Excellus BlueCross BlueShield

State of Service Insights and trends from over 2,600 global service Trailblazers

Published By: Salesforce     Published Date: Nov 09, 2018
For the second annual “State of Service” report, Salesforce Research surveyed more than 2,600 customer service professionals worldwide to discover: • How service leaders are responding to heightened customer demands • Which habits are hallmarks of top service teams • How smart tech is impacting service protocols In this report, high-performing service teams are the top 14% who rate both their service performance and performance versus competitors as excellent. See page 3 for further information on performance.
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Salesforce

4 Ways to Deliver Excellent Customer Experiences

Published By: DocuSign UK     Published Date: Nov 06, 2018
"In this eBook, you’ll find four best practices that reflect recent thinking about Customer Experience (CX). As you consider these best practices, we urge you to broaden your definition of customers beyond buyers to include employees, suppliers, and vendors. All have opinions about their experiences with your company, and many will share them via word of mouth or online. For better or worse. According to the experts, CX is your key to competitive advantage and growth. Read on to find out what you can do to deliver stellar CX."
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DocuSign UK

All-flash Array Buyer’s Guide

Published By: Hewlett Packard Enterprise     Published Date: Nov 01, 2018
3rd party guide to evaluating all-flash storage arrays. DCIG researched the features of more than 80 all-flash arrays for its Storage Array Body of Research. Recognizing that there are multiple market segments for these products, DCIG grouped the products into midmarket, small and midsize enterprise, and enterprise classifications.This guide includes the products that ranked Recommended, Excellent or Good among the enterprise grouping of arrays.
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Hewlett Packard Enterprise

Make Excel work for your FP&A needs

Published By: Vena Solutions     Published Date: Oct 29, 2018
Even after more than 30 years, it's easy to see why Excel remains so popular. It's flexible, powerful and irreplaceable - especially in finance and accounting. But how well does it work in FP&A today? That's the question that Vena and the Association of Finance Professionals set out to answer in this objective research-based guide, Making Excel Work for FP&A. From taking advantage of Excel's full feature set, to adopting FP&A software built around Excel, there's no shortage of ways to get the most out of Excel for your FP&A needs.
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making excel work for fp&a, excel evolution, excel for finance, spreadsheet software, microsoft excel, power bi, financial planning and analysis, cpm, cpm systems, corporate performance management, data analytics, power pivot, microsoft office 365
    
Vena Solutions

Read or download the Nucleus: 2018 CPM Technology Value Matrix

Published By: Vena Solutions     Published Date: Oct 29, 2018
Based on in-depth research and customer interviews, the annual Nucleus Research Value Matrix map out the corporate performance management (CPM) market landscape, evaluating vendors on a matrix contrasting usability and ease-of-use versus features and depth of functionality. Read or download the 2018 edition to uncover the most up-to-date CPM landscape, to find the best finance software solution for your needs, and to see why Vena led the pack in usability to land in the Leader quadrant for the third straight year.
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nucleus research, cpm matrix, cpm technology value, cpm technology matrix 2018, excel replacement, financial planning, budgeting, forecasting, financial modeling, business modeling, finance what-if scenarios, financial close and consolidation, risk and audit management, erp data integration systems, adaptive insights, hyperion, anaplan, prophix, vena solutions
    
Vena Solutions

See how Vena’s budgeting, planning and revenue forecasting software integrates directly

Published By: Vena Solutions     Published Date: Oct 29, 2018
Discover how Vena’s partnership with Sage Intacct brings together the leader in FP&A software satisfaction and ease-of-use with the innovation and customer satisfaction leader in cloud financial management solutions.
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microsoft dynamics, erp, erp systems, erp integration, reduced budget cycle, annual budget cycle, excel templates, gl templates, erp templates, excel templates, dynamics
    
Vena Solutions

Personalization Playbook

Published By: Adobe     Published Date: Oct 24, 2018
Personalized customer experiences can drive double-digit revenue growth for your business. However, poor personalization can hurt your bottom line, as consumers switch from companies that fail to meet expectations to those that do. In this playbook, we provide clear guidance to help you formulate a winning personalization strategy for your organization over three phases of maturity: Embrace, Expand, and Excel.
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Adobe

Banking on digital - how financial firms can be future ready

Published By: Cognizant     Published Date: Oct 23, 2018
As financial services firms embrace digital, they need business assurance strategies that extend conventional quality assurance methods to address the nuances of emerging technologies such as blockchain and advanced artificial intelligence (AI). At the same time, they also need assurance that their strategies can accommodate changes in the ever-shifting regulatory landscape wrought by the acceleration of digital within the core of their businesses. This white paper explores how financial firms can excel in digital by holistically addressing the quality of business processes built on disruptive technologies while assuring compliance to regulations.
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cognizant, finance, digital
    
Cognizant

Help your employees stay a step ahead of breast cancer with this awareness toolkit.

Published By: Excellus BlueCross BlueShield     Published Date: Oct 17, 2018
When it comes to protecting yourself against breast cancer, knowledge is power. This toolkit covers everything from warning signs and the importance of early detection to what you can expect during a mammogram.
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breast cancer, breast cancer awareness, healthcare, health benefits, health, health plans, excellus bcbs, excellus, employee benefits, health insurance, mammograms, cancer screenings, early detection, women’s health, self-examination
    
Excellus BlueCross BlueShield
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