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Analytics and Data Sources: Mere Connectivity is Just the Beginning

Published By: Gigaom     Published Date: Oct 24, 2019
A huge array of BI, analytics, data prep and machine learning platforms exist in the market, and each of those may have a variety of connectors to different databases, file systems and applications, both on-premises and in the cloud. But in today’s world of myriad data sources, simple connectivity is just table stakes. What’s essential is a data access strategy that accounts for the variety of data sources out there, including relational and NoSQL databases, file formats across storage systems — even enterprise SaaS applications — and can make them all consumable by tools and applications built for tabular data. In today’s data-driven business environment, fitting omni-structured data and disparate applications into a consistent data API makes comprehensive integration, and insights, achievable. Want to learn more and map out your data access strategy? Join us for this free 1-hour webinar from GigaOm Research. The webinar features GigaOm analyst Andrew Brust and special guests, Eric
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Gigaom

From Bro to Zeek: Making Sense of Network Traffic for Security

Published By: Gigaom     Published Date: Oct 22, 2019
Nearly all cyberattacks must cross the network, but security analysts often struggle to make quick sense of traffic at scale for hunting and incident response, trapped between data-starved logs (e.g. Netflow) and too much data (full packets) to analyze in time. What if instead there was a “Goldilocks’ for network data? This free 1-hour webinar from GigaOm Research brings together experts in network traffic analysis, featuring GigaOm analyst Simon Gibson and a special guest from Corelight, Steve Smoot. They’ll discuss the evolution of network analysis and explain how open-source Zeek (formerly Bro) came to be the network traffic analysis tool of choice for security analysts to make fast sense of their traffic. We’ll dive into Zeek’s creation at Livermore Labs and discusses some of the challenges that come with using it in large, fast network environments and explain how Corelight enables organizations to quickly take advantage of the power of Zeek at scale. In this 1-hour webinar, you
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Gigaom

How Restaurant Brands Can Get Better Guest Feedback

Published By: InMoment     Published Date: Oct 14, 2019
In today’s experience economy, a simple request for feedback on a receipt is not enough to accurately determine your guests’ needs. Guests need to be presented with the option to share feedback at the right time for them—whenever, wherever, and however they want to. At the same time, the volume of feedback requests and the length of surveys often result in survey fatigue and other negative emotions in guests. This is just one of the complex issues restaurant brands find themselves facing today. Others include: • How do I understand the experience every individual guest has with my brand? • How do I communicate with them in a way that they’re more likely to give feedback? • How can I demonstrate awareness of the guests’ situations and acknowledge their needs?
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InMoment

Making AI Routine, Repeatable and Reliable

Published By: Gigaom     Published Date: Oct 07, 2019
While interest in Machine Learning/Artificial Intelligence/ (ML/AI) has never been higher, the number of companies deploying it is only a subset, and successful implementations a smaller proportion still. The problem isn’t the technology; that part is working great. But the mere presence and provision of tools, algorithms, and frameworks aren’t enough. What’s missing is the attitude, appreciation, and approach necessary to drive adoption and working solutions. To learn more, join us for this free 1-hour webinar from GigaOm Research. The webinar features GigaOm analyst Andrew Brust and panelists Jen Stirrup, Lillian Pierson, and special guest from Cloudera Fast Forward Labs, Alice Albrecht. Our panel members are seasoned veterans in the database and analytics consulting world, each with a track record of successful implementations. They’ll explain how to go beyond the fascination phase of new technology towards the battened down methodologies necessary to build bulletproof solutions th
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Gigaom

Unifying Analytics Across Warehouse, Lake and Into the Cloud

Published By: Gigaom     Published Date: Sep 16, 2019
We’ve heard it before. A data warehouse is a place for formally-structured, highly-curated data, accommodating recurring business analyses, whereas data lakes are places for “raw” data, serving analytic workloads, experimental in nature. Since both conventional and experimental analysis is important in this data-driven era, we’re left with separate repositories, siloed data, and bifurcated skill sets. Or are we? In fact, less structured data can go into your warehouse, and since today’s data warehouses can leverage the same distributed file systems and cloud storage layers that host data lakes, the warehouse/lake distinction’s very premise is rapidly diminishing. In reality, business drivers and business outcomes demand that we abandon the false dichotomy and unify our data, our governance, our analysis, and our technology teams. Want to get this right? Then join us for a free 1-hour webinar from GigaOm Research. The webinar features GigaOm analyst Andrew Brust and special guest, Dav
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Gigaom

Elevating the Guest Experience With Modern Hospitality Communications Technology

Published By: Motorola Solutions     Published Date: Aug 14, 2019
n hospitality, communication is the key to customer satisfaction, helping businesses create the ideal guest experience while driving efficiencies that save valuable time and resources. In the quest to craft a better, safer experience, for both guests and employees, digital communication is playing an increasingly important role. As communications technology continues to reshape the hospitality landscape, questions remain for businesses striving to achieve the best customer experience possible.
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Motorola Solutions

Three Steps to Future-Proofing the Guest Experience in Food Service

Published By: InMoment     Published Date: Aug 08, 2019
From Operational, to Experiential, to a Truly Loyal Guest Relationship
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InMoment

9 Reasons to Make the Move to a Cloud Contact Center

Published By: Five9     Published Date: Aug 01, 2019
It’s become abundantly clear that the cloud is no longer the future— but the new normal. Enterprises rely on cloud computing for web-based meetings, email, file sharing, and more every day to reduce costs and administrative burdens while enhancing productivity. With the wealth of benefits to be gained by moving to the cloud—including speed of deployment, cost-efficiencies, and easy scaling—it’s no wonder the shift toward all things virtual has been so pervasive and swift. What’s more, as the cloud has matured, the potential drawbacks that once made enterprises hesitant to make the move are disappearing. Security is now robust, application integration happens with ease, and reliability is a given, not a question mark. So now that the cloud has become not just viable, but essential, to stay competitive in a rapidly changing world, it’s time to explore how the cloud can significantly improve your contact center operations and guest experiences. This paper will provide one compelling r
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Five9

Your Property’s Complete Signage Solution

Published By: Four Winds Interactive     Published Date: Jul 19, 2019
The consistent delivery of an unmatched guest experience doesn’t happen by accident. It takes an unyielding dedication to excellence. And after more than 12 years of designing purpose-built digital signage solutions for the hospitality industry, we know what it takes to provide enduring value for your guests while also making content management easy for each of your end users.
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Four Winds Interactive

IDC INFOBRIEF | Leverage Managed Cloud Services to Deliver on Digital Transformation

Published By: Rackspace     Published Date: May 28, 2019
Established organizations around the world are grappling with the dawn of the digital transformation (DX) economy as they find themselves disrupted by digital natives. In the digital age, traditional organizations risk being disrupted if they keep the status quo. For resource-constrained IT organizations, cloud services will be the foundation for their DX journey. This IDC InfoBrief takes a closer look at the new infrastructural requirements of transforming organizations and how managed cloud services are enabling their DX journey – with three key industries in the spotlight: • Retail – Retailers are expected to be significantly more mature in their cloud adoption in two years, and the next 12 months will see more deployments of hosted private cloud to support their business goals. • Travel and Hospitality – Enterprises will invest in hosted private cloud and IaaS, and adopt cloud-based applications to gain positive business outcomes from supply chain, enhanced guest experience and p
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managed cloud services, digital transformation, retail, travel, hospitality
    
Rackspace

IDC INFOBRIEF | Leverage Managed Cloud Services to Deliver on Digital Transformation

Published By: Rackspace     Published Date: May 28, 2019
Established organizations around the world are grappling with the dawn of the digital transformation (DX) economy as they find themselves disrupted by digital natives. In the digital age, traditional organizations risk being disrupted if they keep the status quo. For resource-constrained IT organizations, cloud services will be the foundation for their DX journey. This IDC InfoBrief takes a closer look at the new infrastructural requirements of transforming organizations and how managed cloud services are enabling their DX journey – with three key industries in the spotlight: • Retail – Retailers are expected to be significantly more mature in their cloud adoption in two years, and the next 12 months will see more deployments of hosted private cloud to support their business goals. • Travel and Hospitality – Enterprises will invest in hosted private cloud and IaaS, and adopt cloud-based applications to gain positive business outcomes from supply chain, enhanced guest experience and p
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Rackspace

Hospitality: Communications Buying Guide, Delight Your Customers with Team Communications

Published By: Motorola Solutions     Published Date: Apr 26, 2019
When it comes to guest safety, exceptional customer service, and streamlining operations, nothing is faster than right NOW. Organizations across various industry segments — hotels, casinos, restaurants and entertainment venues — are juggling a mix of communication devices. This can mean gaps in coverage, poor battery life and aging equipment that diminishes your ability to deliver premium guest service. The power of NOW puts instant communications at your workers’ fingertips — because when communication slows, business slows.
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Motorola Solutions

Rosen Hotels & Resorts Elevates the Guest Experience with Unified Team Communications

Published By: Motorola Solutions     Published Date: Apr 26, 2019
Rosen Hotels & Resorts was looking to improve its two-way radio communications. The organization had an aging analog radio system to support its existing properties, with the main antenna located at its tallest building, the 24-story Rosen Centre Hotel. However, with the opening of a new property, Rosen Shingle Creek, the lack of wide area coverage became an immediate concern. Employees situated across departments such as catering, engineering and security, and subpar radio connections hindered collaboration and a real-time flow of information.
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Motorola Solutions

The Future Is Now! Find Out What's Next

Published By: Motorola Solutions     Published Date: Apr 24, 2019
What does it look like when all members of your hotel staff can communicate and coordinate seamlessly from any location, device or network? The time is NOW to imagine a world where devices, networks, and locations don’t matter. A world where hotel staff from transportation to security, maintenance, operations, housekeeping, and beyond can communicate effortlessly and instantly, both on and off site. A Unified Team Communications solution from Motorola Solutions is what’s NEXT for your hotel to make this all possible. This guide was created to help you experience how each and every staff member on and across your properties can work smarter, safer, and deliver a top-notch guest experience when equipped with intelligence driven communications solutions.
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Motorola Solutions

The Health Plan Edge Podcast Episode 1: Selecting the Right Plan

Published By: UnitedHealthcare     Published Date: Mar 05, 2019
The Health Plan Edge is a podcast that helps make it easier for small businesses to navigate health insurance. In each episode, this podcast will share real small business stories and strategies that help make health plan decisions easier for the listener. Check out episode 1, with guests, Paul Sharkey and Neal Marco, to discuss how to select the right plan for your business.
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UnitedHealthcare

How to Structure a Modern DataOps Team

Published By: Trifacta     Published Date: Feb 12, 2019
Over the past few years, the evolution of technology for storing, processing and analyzing data has been absolutely staggering. Businesses now have the ability to work with data at a scale and speed that many of us would have never thought was possible. Yet, why are so many organizations still struggling to drive meaningful ROI from their data investments? The answer starts with people. In this latest Data Science Central webinar, guest speakers Forrester Principal Analyst Michele Goetz and Trifacta Director of Product Marketing Will Davis focus on the roles and responsibilities required for today’s modern dataops teams to be successful. They touch on how new data platforms and applications have fundamentally changed the traditional makeup of data/analytics organizations and how companies need to update the structure of their teams to keep up with the accelerate pace of modern business. Watch this recorded webcast to learn: What are the foundational roles within a modern dataops team a
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Trifacta

Forrester Report: Data Prep for Data Ops: How to Select & Deploy

Published By: Trifacta     Published Date: Feb 12, 2019
In recent years, a new term in data has cropped up more frequently: DataOps. As an adaptation of the software development methodology DevOps, DataOps refers to the tools, methodology and organizational structures that businesses must adopt to improve the velocity, quality and reliability of analytics. Widely recognized as the biggest bottleneck in the analytics process, data preparation is a critical element of building a successful DataOps practice by providing speed, agility and trust in data. Join guest speaker, Forrester Senior Analyst Cinny Little, for this latest webinar focusing on how to successfully select and deploy a data preparation solution for DataOps. The presentation will include insights on data preparation found in the Forrester Wave™: Data Preparation Solutions, Q4 2018. In this recorded webinar you will learn: • Where does data preparation fit within DataOps • What are the key technical & business differentiators of data preparation solutions • How to align the righ
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Trifacta

Forrester Report: How to Structure a Modern DataOps Team

Published By: Trifacta     Published Date: Feb 12, 2019
Over the past few years, the evolution of technology for storing, processing and analyzing data has been absolutely staggering. Businesses now have the ability to work with data at a scale and speed that many of us would have never thought was possible. Yet, why are so many organizations still struggling to drive meaningful ROI from their data investments? The answer starts with people. In this webinar, guest speakers Forrester Principal Analyst Michele Goetz and Trifacta Director of Product Marketing Will Davis focus on the roles and responsibilities required for today’s modern dataops teams to be successful. They touch on how new data platforms and applications have fundamentally changed the traditional makeup of data/analytics organizations and how companies need to update the structure of their teams to keep up with the accelerate pace of modern business. Watch this recorded webcast to learn: What are the foundational roles within a modern dataops team and how to align skill set
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Trifacta

The IT innovators guide to Digital Transformation 2.0 for Quick-Service Restaurants

Published By: Comcast Business     Published Date: Feb 06, 2019
The quick-service restaurant industry continues to be a favorite among consumers who look to the sector for a wide variety of food served quickly and at a low price. The speed and efficiency of QSRs, which include the emergent “fast casual” restaurants, match today’s on-the-go lifestyle of consumers across all ages who often are too busy to cook at home. That said, consumers expect their dining experience at a QSR to be comfortable with conveniences ranging from WiFi connectivity to ordering kiosks and dining area entertainment on large screens or even tableside tablets. They expect the information on menu boards to be accurate and up-to-date and their meal orders to be fulfilled quickly and accurately. Technology is a major enabler in meeting consumers’ expectations while simultaneously helping QSR locations increase operational efficiencies and quality of service.
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restaurants, quick-serve restaurants, qsr, fast food, convenience food, restaurant technology, qsr technology, guest experience
    
Comcast Business

Digital Transformation 2.0 in Hospitality

Published By: Comcast Business     Published Date: Feb 06, 2019
Hospitality is a customer-focused industry, with a hotel brand’s reputation and ultimate success dependent on the quality of the experience of its guests. It is no surprise then, that digital transformation efforts within the hospitality sector are focused on technologies that improve the guest experience, from check-in to check-out and everything in between. Today’s travelers are digitally savvy, using their smartphones and mobile devices for a multitude of tasks. They expect a high-quality connection throughout the property and the ability to perform certain tasks from the hotel’s app, such as checking in and choosing their own room. They expect in-room entertainment beyond basic cable and in-room digital devices they can use to order food, book a massage or control the lighting, for example.
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hospitality, hospitality providers, hotel technology, motel technology, guest experience, pos, digital entertainment, wifi
    
Comcast Business

The Rise of the Secure Internet Gateway

Published By: Cisco Umbrella EMEA     Published Date: Dec 03, 2018
Your users, especially when working outside of the office, no longer need to always connect to the corporate network to get work done. They often connect directly to SaaS apps. And, let’s face it, employees also don’t turn on the VPN if they’re using their work laptop for personal use — which means they’re left with very little security protection. Plus, many organizations are now using direct internet connections at branch offices, which means employees and guest users don’t get the protection of your traditional security stack. Not only are more offices connecting directly to the internet — it’s estimated that 70% of branch offices already have some direct internet access — but attackers recognize these weak points in their targets and have started exploiting them more. To solve these new challenges, security controls must also shift to the cloud. This in-depth white paper describes how security must evolve to protect users anywhere they access the internet.
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Cisco Umbrella EMEA

Summer 2018 State of the Internet / Security: Web Attacks Report

Published By: Akamai Technologies     Published Date: Oct 02, 2018
The Summer 2018 security report is about change: what’s new and unusual in DDoS attacks, where are the surprising data patterns, and how should enterprises and security professionals prepare for the unexpected. Looking back at November 2017 to April 2018, as well as year-over-year changes, Akamai analysts identified data trends that spotlight the new and unfamiliar. The Summer 2018 State of the Internet / Security: Web Attacks report covers atypical attack methods, credential abuse attacks and law enforcement prosecution of DDoS-for-hire platforms. Guest writer Rik Ferguson also explores future threat scenarios. Finally, the Integrate SID for your records (and in case you need it) for this program is: 0E9175. Anything else you need to hit the ground running with this program?
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internet, web, attacks, technology, ddos
    
Akamai Technologies

Webcast: Are you really ready for SD-WAN?

Published By: CA Technologies EMEA     Published Date: Sep 14, 2018
Download this webcast today to hear guest speakers discuss and review key issues and themes around SD-WAN. Guest speakers will talk through recommendations on how to address the unique challenges that SD-WAN presents to network operations: Industry expert panel discussion featuring: -Shamus McGillicuddy, Senior Analyst, EMA -Fred Estienne, Managed Solutions Architect, Bell Canada -Paul Kohler, Director, Technical Alliances, Viptela -Time Diep, Director Product Management, CA Technologies Download and listen today!
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CA Technologies EMEA

Webcast: Are you really ready for SD-WAN?

Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
Download this webcast today to hear guest speakers discuss and review key issues and themes around SD-WAN. Guest speakers will talk through recommendations on how to address the unique challenges that SD-WAN presents to network operations: Industry expert panel discussion featuring: -Shamus McGillicuddy, Senior Analyst, EMA -Fred Estienne, Managed Solutions Architect, Bell Canada -Paul Kohler, Director, Technical Alliances, Viptela -Time Diep, Director Product Management, CA Technologies Download and listen today!
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CA Technologies EMEA

VM Data Protection for Dummies

Published By: Quantum Corporation     Published Date: Sep 11, 2018
Virtualization is rapidly changing the way business IT operates, from small local businesses to multinational corporations. If you are reading this, chances are good that your company is already taking advantage of virtualization’s benefits. Virtualization means that a single underlying piece of hardware, such as a server, runs multiple guest operating systems to create virtual machines, or VMs, with each of them being oblivious to the others. An administrative application, such as VMware, manages the sharing process, allocating hardware resources, memory, and CPU time to each VM as needed. And all applications look at this software construct exactly as if it were a real, physical server — even the VM thinks it’s a real server! Virtualization makes good financial sense. It enables a single server to offer multiple capabilities that otherwise would require separate servers. It includes native high availability features, so you don’t have to use any more complex clustering tools. This ab
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Quantum Corporation
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