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How UNTUCKit Increased Agent Efficiency by 25%

Published By: Kustomer     Published Date: Aug 27, 2019
UNTUCKit wanted to ensure their stellar shopping experience was supported across every customer touchpoint, especially support. But the growing UNTUCKit team was spread across multiple platforms, without visibility into customer history or lifetime value. Learn how Kustomer enabled them to deliver exceptional service while increasing agent efficiency by 25%.
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retail customer service”, “retail customer support”, “retail customer experience”, “customer support”, “customer service”, “customer experience”, “conversational commerce”, “agent efficiency”, “agent productivity”, “first call resolution”, “customer relationships”
    
Kustomer

The Value of Device Management Services

Published By: HP Inc.     Published Date: Jun 20, 2019
Reduce costs and increase efficiency under the new "as a service" model: Research findings from IDC To understand the true value of adopting the as-a-service model, International Data Corp. (IDC), a market intelligence provider, conducted an HP-sponsored survey of organizations with at least 750 end-user devices across nine countries, and found that device management services can curtail costs, reduce IT workload and support a more streamlined and efficient way of doing business.
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HP Inc.

HP Care Pack Services

Published By: HP Inc.     Published Date: Jun 20, 2019
Coverage you can count on - around the clock and around the world. Every HP Care Pack is designed to provide you with professional class coverage options, support services, and peace-of-mind. Discover how to keep your business moving ahead with flexible, convenient HP Care Pack Services to expand your coverage and provide extra protection.
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HP Inc.

Forcepoint's SD-WAN Connectivity and Security Verified in NSS Labs SD-WAN Report 2018

Published By: Forcepoint     Published Date: May 14, 2019
2018 NSS Labs SD-WAN Group Test In this report, NSS Labs simulated an enterprise network that has branches connected to a data center through two links: an MPLS line and a commercial broadband connection. They reviewed a select number of vendors, testing their throughput performance, video quality and VoIP quality as well as security effectiveness. NSS Labs verified that Forcepoint NGFW handled all of their use cases and offers all the operational capabilities that they recommend as necessary for SD-WAN as well as scoring 100% across all security tests, blocking all evasion techniques. “Forcepoint is one of the few vendors to support all of the use cases and capabilities we tested as well as strong security in their SD-WAN solution. They should be on the short list for any organization that’s looking to connect and protect their distributed enterprise.” - Vikram Phatak, CEO, NSS Labs Read the report and learn how Forcepoint delivers SD-WAN with enterprise scale and security to ma
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Forcepoint

Forcepoint's SD-WAN Connectivity and Security Verified in NSS Labs SD-WAN Report 2018

Published By: Forcepoint     Published Date: May 14, 2019
2018 NSS Labs SD-WAN Group Test In this report, NSS Labs simulated an enterprise network that has branches connected to a data center through two links: an MPLS line and a commercial broadband connection. They reviewed a select number of vendors, testing their throughput performance, video quality and VoIP quality as well as security effectiveness. NSS Labs verified that Forcepoint NGFW handled all of their use cases and offers all the operational capabilities that they recommend as necessary for SD-WAN as well as scoring 100% across all security tests, blocking all evasion techniques. “Forcepoint is one of the few vendors to support all of the use cases and capabilities we tested as well as strong security in their SD-WAN solution. They should be on the short list for any organization that’s looking to connect and protect their distributed enterprise.” - Vikram Phatak, CEO, NSS Labs Read the report and learn how Forcepoint delivers SD-WAN with enterprise scale and security to ma
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Forcepoint

Forcepoint's SD-WAN Connectivity and Security Verified in NSS Labs SD-WAN Report 2018

Published By: Forcepoint     Published Date: May 14, 2019
2018 NSS Labs SD-WAN Group Test In this report, NSS Labs simulated an enterprise network that has branches connected to a data center through two links: an MPLS line and a commercial broadband connection. They reviewed a select number of vendors, testing their throughput performance, video quality and VoIP quality as well as security effectiveness. NSS Labs verified that Forcepoint NGFW handled all of their use cases and offers all the operational capabilities that they recommend as necessary for SD-WAN as well as scoring 100% across all security tests, blocking all evasion techniques. “Forcepoint is one of the few vendors to support all of the use cases and capabilities we tested as well as strong security in their SD-WAN solution. They should be on the short list for any organization that’s looking to connect and protect their distributed enterprise.” - Vikram Phatak, CEO, NSS Labs Read the report and learn how Forcepoint delivers SD-WAN with enterprise scale and security to ma
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Forcepoint

Assessing the Financial Impact of HPE InfoSight Predictive Analytics

Published By: Hewlett Packard Enterprise     Published Date: May 10, 2019
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. To find out more download this whitepaper today.
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Hewlett Packard Enterprise

SMB Hybrid IT for Dummies

Published By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
This book helps you understand both sides of the hybrid IT equation and how HPE can help your organization transform its IT operations and save time and money in the process. I delve into the worlds of security, economics, and operations to show you new ways to support your business workloads.
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Hewlett Packard Enterprise

ESG: HPE 3PAR Flash Now: Accelerating All-flash Data Center Transformation -

Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
How HPE is Addressing Changing Storage Consumption Models to Support Hybrid IT
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Hewlett Packard Enterprise

ESG Assessing the Financial Impact of HPE InfoSight Predictive Analytics

Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit delivered to HPE Nimble Storage customers is significant, driving: • 79% lower IT operational expenses. • 73% fewer trouble tickets in the environment, which are resolved faster. • 85% less time spent resolving storage-related trouble tickets. • 69% faster time to resolution for events that necessitate level 3 support. • The ability to manage and troubleshoot the entire infrastructure environment from a single, intelligent platform.
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Hewlett Packard Enterprise

Six Nines Guarantee (4-pager)

Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
6-Nines is a standard benefit of being our customer. That’s why this is a cost-nothing, do-nothing different guarantee. • Applicable on all models and configurations • Automatic on new arrays and on existing arrays with a support renewal • Guaranteed for as long as the product is supported HPE InfoSight monitors your uptime and if you experience less than 99.9999% availability, we’ll work with you to resolve the issue and provide support credit(s) at no cost
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Hewlett Packard Enterprise

ESG Infographic - HPE Nimble/Assessing the impact of Predictive Analytics

Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
HPE InfoSight analyzes millions of sensors every second to predict and prevent problems across the infrastructure stack and transform the support experience. Based on ESG research, the benefits to enterprises stemming from HPE InfoSight are both significant and unique.
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Hewlett Packard Enterprise

ESG: HPE 3PAR Flash Now: Accelerating All-flash Data Center Transformation

Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
How HPE is Addressing Changing Storage Consumption Models to Support Hybrid IT
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Hewlett Packard Enterprise

ESG Assessing the Financial Impact of HPE InfoSight Predictive Analytics

Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit delivered to HPE Nimble Storage customers is significant, driving: • 79% lower IT operational expenses. • 73% fewer trouble ti
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Hewlett Packard Enterprise

Gartner MQ for Hyperconverged Infrastructure

Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"MVP ASSET IN STORAGE CAMPAIGN • HPE enhanced the perception of SimpliVity's supportability and stability by leveraging the global go-to-market reach and capabilities of HPE and its channel partners. • SimpliVity delivers robust data services, such as in-line global compression and deduplication combined with an integrated backup solution and rapid disaster recovery capabilities for operational simplicity and cost reduction. • The HPE ProLiant DL380 installed base and global market acceptance make SimpliVity one of the top choices as an HCI platform for existing HPE customers."
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Hewlett Packard Enterprise

ESG Assessing the Financial Impact of HPE InfoSight Predictive Analytics

Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit delivered to HPE Nimble Storage customers is significant, driving: • 79% lower IT operational expenses. • 73% fewer trouble ti
Tags : 
    
Hewlett Packard Enterprise

ESG Infographic - Nimble/Assessing the impact of Predictive Analytics

Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
HPE InfoSight analyzes millions of sensors every second to predict and prevent problems across the infrastructure stack and transform the support experience. Based on ESG research, the benefits to enterprises stemming from HPE InfoSight are both significant and unique.
Tags : 
    
Hewlett Packard Enterprise

A Blueprint for Security in a Hybrid World

Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
Discover the best practices for securing and protecting your Hybrid IT environments from HPE’s Advisory Consulting services. Businesses and organizations are building new hybrid infrastructures to deliver new IT services that require agility, resiliency and security. Success will require more automation, integration and end-to-end visibility supported by threat intelligence and threat analytics. This blueprint provides proven strategies and approaches based on the IT digital transformation experience and many customer engagements. It will help customers determine where to start and how to approach this topic
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Hewlett Packard Enterprise

A Blueprint for Modernizing and Consolidating Data Center and Platforms

Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
Discover how HPE Advisory Consulting Services consolidates and modernizes workloads and technology siloes, simplifying administration, and improving automation. Learn how IT organizations can support on-demand IT services and enable DevOps, self-service IT and agile development practices, while reducing equipment and operating expenses. This HPE Blueprint provides them with an overview of the steps they need to consider to achieve this outcome. This is valuable information to the IT person, particularly when they don’t know where to begin.
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Hewlett Packard Enterprise

Protect Sensitive Data: HPE Data Privacy Services

Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
HPE Data Privacy Services bring your organization the necessary infrastructure support to help you protect sensitive data across the entire IT lifecycle.
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Hewlett Packard Enterprise

Technical overview of HPE 3PAR File Persona Software technical white paper

Published By: Hewlett Packard Enterprise     Published Date: Mar 26, 2018
Today’s data centers are expected to deploy, manage, and report on different tiers of business applications, databases, virtual workloads, home directories, and file sharing simultaneously. They also need to co-locate multiple systems while sharing power and energy. This is true for large as well as small environments. The trend in modern IT is to consolidate as much as possible to minimize cost and maximize efficiency of data centers and branch offices. HPE 3PAR StoreServ is highly efficient, flash-optimized storage engineered for the true convergence of block, file, and object access to help consolidate diverse workloads efficiently. HPE 3PAR OS and converged controllers incorporate multiprotocol support into the heart of the system architecture
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Hewlett Packard Enterprise

Enterprise Imaging Accelerated On Pure

Published By: Pure Storage     Published Date: Nov 02, 2017
Health systems moving to integrated care business models are crying out for more active repositories to replace image archives as they move toward collaborative models of care. Yet traditional storage vendors continue to rely on three-year buying models and costly forklift migrations – and performance still does not meet clinician’s requirements. Pure Storage offers an alternative: a renewable, upgradable, scale-out, highperformance storage environment for images at a low TCO that ensures the latest technology and marketleading support and maintenance for 10+ years.
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health systems, pure storage, enterprise, performance, marketleading, vendors
    
Pure Storage

Hybrid IT for Dummies

Published By: Hewlett Packard Enterprise     Published Date: Oct 23, 2017
This book helps you understand both sides of the hybrid IT equation and how HPE can help your organization transform its IT operations and save time and money in the process. I delve into the worlds of security, economics, and operations to show you new ways to support your business workloads.
Tags : 
hpe synergy, api, infrastructure, hybrid it, workloads, code
    
Hewlett Packard Enterprise

Top 10 Data Center Network Switch Considerations

Published By: Juniper Networks     Published Date: Aug 08, 2017
How will you choose a network solution for your data center to deliver the right blend of performance and cost efficiency? Performance isn’t just throughput. It’s also the intelligence to support your applications with a high quality of experience.
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Juniper Networks

HPE 3PAR Flash Now: Accelerating All-flash Data Center Transformation

Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
How HPE is Addressing Changing Storage Consumption Models to Support Hybrid IT
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Hewlett Packard Enterprise
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