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IDC and Equinix Webinar: APAC Trends Transforming Digital Connectivity

Published By: Equinix APAC     Published Date: Feb 26, 2019
Interconnection is the fabric enabling the Hybrid Multicloud future of IT In this webinar, experts from IDC and Equinix share insights on how interconnection is transforming digital connectivity across Asia Pacific. You will learn how organizations can scale their business securely, expand across borders and how market leaders are rethinking and reshaping their digital and cloud strategy.
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Equinix APAC

The Red Hat Enterprise linux Subscription Advantage

Published By: Red Hat     Published Date: Feb 25, 2019
Red Hat is a trusted partner to enterprise customers; cloud, software, and hardware suppliers; and the global open source community. A Red Hat® Enterprise Linux® subscription provides customers with direct access to innovation and advocacy—within the open source community and within a certified and trusted network of partners. Red Hat Enterprise Linux provides you with an innovative platform that serves as the foundation for your business. It is hardened, certified, and supported by the Red Hat Product Security team, support teams, and certified engineers. Red Hat supports your timelines and advocates for your requirements so you can focus on the work of your business rather than being your own operating system vendor. We use our leadership in the open source community to do the work that brings you the best of open source. Get direct access to: Technology-driven solutions Emerging technology Experience and support Continuous security Timeline support Download the whitepaper to lea
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Red Hat

Gartner - The Edge Completes the Cloud

Published By: Equinix APAC     Published Date: Feb 25, 2019
The Edge Completes the Cloud Edge computing delivers the decentralized complement to today’s hyperscale cloud and legacy data centers. To maximize application potential and user experience, enterprise architects and technology innovation leaders need to plan distributed computing solutions. Enabling this thinking is that although the cloud is becoming mainstream, that does not imply that all workloads will be placed in the cloud during the next decade or so. Technical incompatibilities, decades of embedded business logic in mainframe applications, government regulations and simple economics all conspire to keep some workloads out of the cloud, driving us toward a hybrid multi cloud future.
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Equinix APAC

2018 Global Culture Report

Published By: OC Tanner     Published Date: Feb 21, 2019
In 2017, the O.C. Tanner Institute released a Culture Framework to help organizations measure and improve workplace culture. The origins of this framework come from a simple, yet powerful reorientation in our thinking. For too long, HR leaders have been asking, “What can we do to drive engagement?” A much better question is, “What can
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OC Tanner

The Zendesk Customer Experience Trends Report 2019

Published By: Zendesk     Published Date: Feb 20, 2019
With the Zendesk Benchmark, our data index of 45,000 companies using Zendesk, we explored how top companies tackle customer support to identify what separates leaders from everyone else.
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Zendesk

A Modern End-to-End Supply Chain

Published By: Oracle     Published Date: Feb 20, 2019
Practice Supply Chain Best-in-Class What does it take to thrive in a digital world? A strong, strategic relationship with customers; data that supports confident decision-making; and an end-to-end SCM and ERP platform that brings it all together. See how industry leaders do it.
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Oracle

Why Supply Chain Leaders are Moving to the Cloud: Six Top Reasons

Published By: Oracle     Published Date: Feb 20, 2019
6 Reasons Supply Chain Leaders Move to the Cloud To meet market needs and effectively compete, organizations demand visibility, agility, and integration from their supply chains. Traditional SCM platforms simply can’t keep up—and leaders are leveraging the cloud to build more adaptable models.
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Oracle

The SD-WAN Provides the Fast Path to the Virtual Cloud Network

Published By: VMware SD-WAN by VeloCloud     Published Date: Feb 19, 2019
Digital transformation has moved out of the early-adopter phase and into mainstream adoption. According to the ZK Research 2018 IT Priorities Study, 88% of businesses now have digital initiatives underway, up from 84% in 2017. The urgency of IT and business leaders is well warranted, as companies that master being digital will leapfrog the competition and be able to sustain a market-leading position. Those that lag in their digital initiatives will fall farther behind and will struggle to survive. The key to digital success is having an agile IT foundation that enables businesses to adapt to market transitions faster than the competition. However, there is no single technology called “digital transformation.” Rather, it is powered by the following four key enabling technologies
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sd-wan, cloud computing, artificial intelligence
    
VMware SD-WAN by VeloCloud

Helping You Hit Project Revenue, Margin, and Profit Targets

Published By: Unit4     Published Date: Feb 18, 2019
Want to help your project teams hit revenue and margin targets? And keep hitting them? The top five percent of professional services organizations (PSOs) are growing faster, earning more revenue, and reaping higher project profits than their competitors. All because of greater real-time visibility and control over their project plans, schedules, costs, and budgets. Download this eGuide to learn how to drive the efficiencies and repeatable processes market leaders rely on.
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professional services organizations, erp, enterprise resource planning, projects
    
Unit4

The Artificial Intelligence Starter Guide for IT Leaders

Published By: Dell EMC     Published Date: Feb 14, 2019
Artificial intelligence (AI) is a transformative technology that will change the way organizations interact and will add intelligence to many products and services through new insights currently hidden in vast pools of data. In 2017 alone, venture capitalists invested more than $11.7 billion in the top 100 Artificial Intelligence startups, according to CB Insights1, and the breadth of Artificial Intelligence applications continues to grow. While human-like intelligence will remain the stuff of novels and movies for the near future, most organizations can and should explore practical Artificial Intelligence projects. This technology has the potential to: • Improve productivity of internal applications • Increase revenue through enhanced customer interacton and improved customer acquisiiton • Reduce costs by optimizing operations • Enhance products and services with "smart" functionality such as vision and voice interaction and control This paper provided by Dell and Intel® gives executi
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Dell EMC

Optimize your network for the cloud first world

Published By: Citrix Systems     Published Date: Feb 14, 2019
"Whether your organization is going all in on cloud or they have a more conservative approach, the undeniable reality is that workloads are moving to the cloud at warp speed. And with many IT leaders concerned that the complexity of the network hampers their organization's ability to migrate apps to the cloud, it's up to you to transform the network to meet the new demands. Read this e-book to learn how a unified app-delivery strategy can help you: - Increase IT efficiency - Reduce security risks - Free IT staff to focus on more strategic initiatives"
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Citrix Systems

Busting Threat Intelligence Myths: A Guide for Security Professionals

Published By: Recorded Future     Published Date: Feb 13, 2019
There are plenty of misconceptions about what threat intelligence is. The most common (but slightly misguided) assumptions risk leading many security pros to believe that threat intelligence doesn’t have an advantage to bring into their particular role. In this white paper, explore how threat intelligence can be operationalized in a variety of roles, demonstrating the central part it can play in a proactive security strategy. You’ll also uncover: • Key threat intelligence attributes to power vulnerability management • 4 major challenges for incident response teams • 3 threat intelligent commandments • 4 pain points identified by security leaders And more
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Recorded Future

Busting Threat Intelligence Myths: A Guide for Security Professionals

Published By: Recorded Future     Published Date: Feb 13, 2019
There are plenty of misconceptions about what threat intelligence is. The most common (but slightly misguided) assumptions risk leading many security pros to believe that threat intelligence doesn’t have an advantage to bring into their particular role. In this white paper, explore how threat intelligence can be operationalized in a variety of roles, demonstrating the central part it can play in a proactive security strategy. You’ll also uncover: • Key threat intelligence attributes to power vulnerability management • 4 major challenges for incident response teams • 3 threat intelligent commandments • 4 pain points identified by security leaders And more
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Recorded Future

Jamais le choix dun centre de contacts multicanal dans le cloud na été aussi facile

Published By: Genesys     Published Date: Feb 12, 2019
Sur un marché des centres de contacts cloud aussi vaste que changeant, il est souvent difficile de trouver la solution adaptée à votre entreprise. C’est pourquoi Ovum a conçu un outil intitulé « Matrice décisionnelle Ovum : comment sélectionner une solution de centre de contacts multicanal dans le cloud (édition 2017-18) ». Ce document a pour but de dresser un comparatif des grands acteurs de ce marché sur la base de leurs fonctions de routage des appels voix et de service client multicanal. Vous y découvrirez comment Genesys s’est imposé parmi les leaders grâce à des solutions pour les entreprises de toutes tailles et de tous secteurs à travers le monde. Au sommaire de la Matrice décisionnelle Ovum : Comparatif des plateformes technologiques des différentes solutions de centre de contacts dans le cloud Évaluation des capacités des fournisseurs dans les domaines de la gestion des interactions clients multicanaux et de l’analytique des données clients et d’entreprise Identification
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Genesys

Vers l’entreprise emblématique Expérience client

Published By: Genesys     Published Date: Feb 12, 2019
Le marché nord américain des centres de contacts « as-a-Service » (CCaaS) explose. Les solutions de centres de contacts dans le cloud (ou solutions CCaaS) offrent des fonctionnalités semblables à celles des infrastructures de centres de contacts et d’appels sur site. Seule différence notoire : elles sont fournies sous forme de service et reposent sur un modèle de paiement mensuel. Au sommaire de ce rapport : Forces et faiblesses à intégrer dans votre évaluation des fournisseurs de solutions de centres de contacts dans le cloud Classement des 10 grands fournisseurs de centres de contacts cloud dans les quatre catégories du Gartner MQ : leaders, challengers, visionnaires et acteurs niche Pourquoi Interactive Intelligence, une entreprise Genesys, s’est classée parmi les leaders 2 années consécutives
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Genesys

Getting to Iconic: How world-leading brands balance talent and technology for CX excellence

Published By: Genesys     Published Date: Feb 12, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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Genesys

The future of financial planning and analysis (FP&A): Robotized and digital

Published By: Infosys BPM Ltd     Published Date: Feb 12, 2019
The role of FP&A professionals during the first two weeks of the month entails rushing for month closure, gathering data sets, reports, and scrutinizing, processing and analyzing data in Excel workbooks in discussion with the top management. Increasing revenues, optimizing costs, and aligning with the overall business strategy are a few familiar goals laid down for financial planning and analysis (FP&A) professionals. These goals trickle down from finance leaders who are under constant pressure to provide accurate and timely reporting and analysis to support effective decision making. Read on to know how can digitizing FP&A help the finance team to make more robust decisions and be a key part of the finance transformation.
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Infosys BPM Ltd

The Definitive Guide to Lead Generation

Published By: Marketo     Published Date: Feb 11, 2019
Lead generation has become an important strategy for modern marketers, as they strive to create demand and get their messages heard by increasingly sophisticated, multi-channel buyers. In today’s complex world, marketers should use lead generation to build brand awareness, nurture prospects and customers, qualify leads, and ultimately generate measurable revenue. In this comprehensive, 160 page guide, we cover topics ranging from content marketing and website SEO to telesales and content syndication — all through the lens of lead generation. Packed full of checklists, charts, and thought leadership from the leading experts in marketing today, TheDefinitive Guide to Lead Generation will teach you how to collect information from prospects across every channel, and deliver the highest quality leads to your sales team. ResizedImage389253 dog with laptop lead generation You’ll learn how to: Define a lead and understand his or her buying journey Build a robust lead generation strategy t
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Marketo

HR Fairy Tales: The Complete Works

Published By: Viventium     Published Date: Feb 11, 2019
What do the Three Little Pigs, Goldilocks, Little Red Riding Hood, and other characters from childhood stories have to do with work? Find out by reading “The Complete Works of HR Fairy Tales”!
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toxic employees, cultural fit, retention, employee training, interviewing, hr tech, human resources, leadership
    
Viventium

Getting to Iconic: How world-leading brands balance talent and technology for CX excellence

Published By: Genesys     Published Date: Feb 08, 2019
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: The strategies that differentiates an Iconic firm from other businesses How strategies vary across regions based on maturity and customer expectations Future innovation management and technology adopt
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Genesys

Your Guide to Understanding Modern Data Science and Why IT is Critical to it’s Success

Published By: Domino Data Lab     Published Date: Feb 08, 2019
As data science becomes a critical capability for companies, IT leaders are finding themselves responsible for enabling data science teams with infrastructure and tooling. But data science is much more like an experimental research organization than the engineering and business teams that IT organizations support today. Compounding the challenge, data science teams are growing fast, often by 100% a year. This guide will quickly help you understand what data science teams do to build their predictive models and how to best support them. Learn how to modernize IT’s approach to ensure your company’s data science teams perform their best, and maximize impact to the business. Some highlights include: Why data science should not be treated like engineering. How to go beyond simple infrastructure allocation and give data science teams capabilities to manage their workflows and model lifecycle. Why agility and special hardware to support burst computing are so important to data science break
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Domino Data Lab

Top 10 Questions IT Leaders Should Ask of Data Science Platforms

Published By: Domino Data Lab     Published Date: Feb 08, 2019
A data science platform is where all data science work takes place and acts as the system of record for predictive models. While a few leading model-driven businesses have made the data science platform an integral part of their enterprise architecture, most companies are still trying to understand what a data science platform is and how it fits into their architecture. Data science is unlike other technical disciplines, and models are not like software or data. Therefore, a data science platform requires a different type of technology platform. This document provides IT leaders with the top 10 questions to ask of data science platforms to ensure the platform handles the uniqueness of data science work.
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Domino Data Lab

The API Product Mindset

Published By: Google Apigee     Published Date: Feb 05, 2019
Application programming interfaces, or APIs, are the way software talks to other software—so by definition, they’re a technology that connects systems. Many enterprise leaders think of them primarily in these terms. For example, 57 percent of respondents to Google’s enterprise digital maturity assessment tool, Apigee Compass, characterize APIs as systems integration technology.
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Google Apigee

The Artemis Guide to Cutting Benefits Costs (Without Cutting Programs)

Published By: Artemis Health     Published Date: Feb 05, 2019
Self-insured employers want to cut costs without affecting the quality of coverage available to employees. HR leaders need to provide great benefits that attract talent, but they also need to slow the rising tide of healthcare costs at the same time. In this whitepaper, you’ll see three examples of how benefit teams have cut benefits spending without cutting benefit programs. • The potential savings available with telemedicine programs • The surprising ROI of fertility coverage and care • Best practices for evaluating and implementing onsite clinics
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Artemis Health

Beyond Current Realities: Leveraging Data Analytics to Create Better Benefits Programs

Published By: Artemis Health     Published Date: Feb 05, 2019
Artemis Health teamed up with Employee Benefit News to research the current “benefits landscape.” We surveyed self-insured employers to find useful trends, interesting stats, and info on what leaders like you are doing to improve their benefits strategy. In this whitepaper, you'll discover: • Regional differences in benefits offerings and priorities • What benefit leaders believe they can accomplish with benefits data analytics • The features and functionality your peers are looking for when they evaluate a data solution
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Artemis Health
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