it technical support

Results 1 - 25 of 40Sort Results By: Published Date | Title | Company Name

Why Mold Makers Need an Integrated, Dedicated CAD/CAM Software Solution

Published By: 3D Systems     Published Date: Aug 29, 2019
As a mold maker, you have probably experienced challenges with your current software including working with multiple solutions, inefficient mold design capabilities, poor technical support and many more. By switching to an integrated CAD/CAM software that’s dedicated for mold design and manufacturing, you can reduce delivery times, improve tool quality and gain a competitive advantage. Download this whitepaper to learn more about why you need an integrated solution, as well as the key elements to look for in a CAD/CAM solution.
Tags : 
cad cam, cad/cam, cad/cam software, cad software, cam software, mold, mold design, mold design software, injection molding, injection mold, injection mould, injection moulding, injection mold design, plastic mold design, cad cam software, milling, machining, tooling, electrode, cimatron
    
3D Systems

Lenovo ThinkAgile CP Series: A fully featured turnkey private cloud

Published By: Lenovo and Intel®     Published Date: Jan 15, 2019
A private cloud delivers control, security and customization–which are non-negotiable criteria for many businesses. But for those undeniable benefits, private cloud environments come at a cost, requiring significant initial and ongoing investment of both capital and human resources, as well as requiring expert technical support for architecting and upkeep. In this study by Principled Technologies, read how the highly automated Lenovo ThinkAgile CP composable cloud solution, powered by the Intel® Xeon® Platinum processor, deliver key private cloud benefits while remaining cost effective, rapid to deploy, and simple to manage.
Tags : 
    
Lenovo and Intel®

Five Reasons Application Developers Should Consider Data Virtualization

Published By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Enterprises use data virtualization software such as TIBCO® Data Virtualization to reduce data bottlenecks so more insights can be delivered for better business outcomes. For developers, data virtualization allows applications to access and use data without needing to know its technical details, such as how it is formatted or where it is physically located. For developers, data virtualization helps rapidly create reusable data services that access and transform data and deliver data analytics with even heavylifting reads completed quickly, securely, and with high performance. These data services can then be coalesced into a common data layer that can support a wide range of analytic and applications use cases. Data engineers and analytics development teams are big data virtualization users, with Gartner predicting over 50% of these teams adopting the technology by 202
Tags : 
    
TIBCO Software GmbH

Cisco Collaboration Flex Plan Meetings-Enterprise Agreement Data Sheet

Published By: Cisco     Published Date: Dec 20, 2018
Cisco® Collaboration Flex Plan gives you access to Cisco’s collaboration products, allowing you to mix and match buying models and deployment models in a single subscription depending on your buying needs. One subscription covers entitlement and technical support for: (a) the cloud services Cisco Webex® Meetings, Cisco Webex Calling, Cisco BroadCloud Calling, and Cisco Webex Teams and (b) the software Cisco Unified Communications Manager and Cisco Meeting Server.
Tags : 
    
Cisco

Hosted Voice

Published By: Spectrum Enterprise     Published Date: Oct 10, 2018
Migrate your organization’s voice service to our cloud with Hosted Voice, a fully managed, comprehensive and customized solution with unified communication and collaboration features. Our solutions include full technical support and best-in-class IP based phones.
Tags : 
    
Spectrum Enterprise

Does My Enterprise Need Web Application Security

Published By: Akamai Technologies     Published Date: May 07, 2018
Learn about Akamai Cloud Security Solutions Akamai’s web application firewall and DDoS solutions include easy-to-deploy, low-maintenance solutions for enterprises.
Tags : 
identity, theft, revenue, technical, support, data, confidential
    
Akamai Technologies

TigerConnect Technical Buyer's Guide

Published By: TigerConnect     Published Date: May 02, 2018
Hospitals and other care organizations are turning to clinical communication & collaboration solutions—often referred to as CC&C systems—as a way to improve care-team coordination and to expedite care delivery. But there’s an unexpected challenge with this journey. These clinical communication solutions are changing so rapidly, it’s not easy for IT decision-makers to be confident with their vendor selection. You want to pick the best system for your organization, but there are so many factors to consider. And the factors keep changing. At any moment, you don’t know what you don’t know. This Technical Buyer’s Guide is for you if: • You’re an IT professional in a healthcare organization that provides direct patient care. • Your organization is thinking of purchasing a new system to support clinical communications among your clinical and administrative staff. • You’re looking for technical details that will help you choose the best communication solution for your organization.
Tags : 
    
TigerConnect

KuppingerCole Report Leadership Compass: Access Management and Federation

Published By: IBM     Published Date: Oct 26, 2017
With the growing demand of business for tighter communication and collaboration with external parties such as business partners and customers, IT has to provide the technical foundation for such integration. Web Access Management and Identity Federation are key technologies for that evolution. They enable organizations to manage access both from and to external systems, including cloud services, in a consistent way. Organizations have to move forward towards strategic approaches to enabling that integration, in support of the Extended and Connected Enterprise.
Tags : 
access management, identity federation, it strategies, security, infrastructure
    
IBM

Best Practices for Hybrid IT Tips for Midsized Businesses

Published By: Hewlett Packard Enterprise     Published Date: Oct 23, 2017
Midsized firms operate in the same hypercompetitive, digital environment as large enterprises—but with fewer technical and budget resources to draw from. That’s why it is essential for IT leaders to leverage best-practice processes and models that can help them support strategic business goals such as agility, innovation, speed-tomarket, and always-on business operations. A hybrid IT implementation can provide the infrastructure flexibility to support the next generation of high-performance, data-intensive applications. A hybrid foundation can also facilitate new, collaborative processes that bring together IT and business stakeholders.
Tags : 
digital environment, hyper competitive, business goals, hybrid it, technology, hpe
    
Hewlett Packard Enterprise

IDC Market Spotlight - Maturity Model

Published By: ServiceNow     Published Date: Oct 11, 2017
Customer service and contact centers are on the front lines representing organizations. Their successful handling of service issues helps deliver on the promise of a great customer experience. To continue meeting the demands of customers — while fulfilling the organizational goal of delivering a differentiated service experience — the modern customer service organization requires a seamlessly integrated front-office to back-office enterprise applications architecture and set of processes. As products and services become more technical in nature — think IoT devices — this interconnectedness is essential. Systems and customer support staff must be informed and enabled through technology to provide a contextualized experience that meets the customer's needs. Consistency across channels, proactive service, knowledge of a customer's past service requirements, technical skills, and rapid assessment and response will be essential requirements for modern customer service, which in turn creates
Tags : 
    
ServiceNow

Dresner Wisdom of Crowds Report

Published By: Looker EMEA     Published Date: Sep 27, 2017
Want to know how Business Intelligence products vary in categories such as scalability, reliability, technical support, value for price paid, integrity, and whether the vendor is recommended? Read this report to get: • A side-by-side comparison of 28 BI tools • Ratings across 33 metrics for each vendor • Real customer feedback on performance
Tags : 
technology efficiency, cloud storage services, mobile devices, applications, online collaboration tools, client services, data encryption, remote access, workflow integration
    
Looker EMEA

5 Unique Cloud Capabilities

Published By: Microsoft Office 365     Published Date: Sep 26, 2017
Today’s workforce is more mobile than ever before, routinely working whenever and wherever necessary, using a variety of mobile devices and productivity apps. They expect their tools to deliver the capabilities they need to stay productive and efficient. But what if they don’t? When a business doesn’t support its workforce with suitable, properly vetted apps, employees will often download and install the tools they like. This trend, called “Shadow IT,” is almost always a recipe for trouble. One-off, standalone apps don’t conform to business strategy and growth plans, but instead create difficulties — security, compatibility, compliance and technical support — that draw resources away from strategic work.
Tags : 
    
Microsoft Office 365

National Credit Union Federation of Korea Modernizes Its Data Center

Published By: Juniper Networks     Published Date: Aug 10, 2017
To maximize the benefits of its next-generation systems and successfully execute its information strategy, CU had to overcome its aging network. Most of CU’s network infrastructure, which was built from solutions by another vendor, was introduced in 2007, when its computing center was first built. Over time, the equipment began to fail, affecting the stability of applications which relied on network connectivity. Technical support also became a major issue as the equipment faced obsolescence and maintenance contracts with vendors expired.
Tags : 
data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Juniper Networks

Product Comparison: Enterprise Flash Array Storage

Published By: NetApp     Published Date: Feb 15, 2017
Learn what users are saying about the flash solution from NetApp, Pure and Dell EMC. The user feedback covers key evaluation criteria, deployment experience, customer service, technical support and peer recommendations.
Tags : 
netapp, database performance, flash storage, data management, cost challenges
    
NetApp

Deciding Between Cloudant Managed Service, Cloudant Local, and Apache CouchDB

Published By: IBM     Published Date: Jan 18, 2017
You’ve taken the first step and already know that a document- oriented database is the right database for your application. From here, you still have to decide where and how you’ll deploy the software and its associated infrastructure. These decisions lead to additional considerations around administrative overhead, technical support, open-source options, data sovereignty and security, and more. This paper aims to outline the deployment options available when you select IBM® Cloudant® as your JSON store.
Tags : 
ibm, cloud, analytics, cloudant managed service, cloudant local, apache couchdb, databases, enterprise applications
    
IBM

Deciding Between Cloudant Managed Service, Cloudant Local, and Apache CouchDB

Published By: IBM     Published Date: Nov 30, 2016
You’ve taken the first step and already know that a document- oriented database is the right database for your application. From here, you still have to decide where and how you’ll deploy the software and its associated infrastructure. These decisions lead to additional considerations around administrative overhead, technical support, open-source options, data sovereignty and security, and more. This paper aims to outline the deployment options available when you select IBM® Cloudant® as your JSON store.
Tags : 
ibm, cloud, cloudant managed service, cloudant local, apache couchdb, enterprise applications, cloud computing, business technology
    
IBM

LogMeIn Rescue vs. TeamViewer Comparison

Published By: LogMeIn     Published Date: Aug 09, 2016
QualiTest Put Rescue and TeamViewer to the Test. Rescue beats Teamviewer in a number of categories. Read on to find out why.
Tags : 
logmein, logmein rescue, teamviewer, qualitest, remote support, customer service, technical support, remote assistance, security, it management, knowledge management, enterprise applications, business technology
    
LogMeIn

Shadow IT: The Impact on Technical Support and the Opportunities for IT

Published By: ServiceNow     Published Date: Oct 02, 2015
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. These end users are trying to excel in their work, and while they don't mean to cause harm, in most organizations this desire leads to the use of applications, services, and data storage and sharing beyond IT's boundaries. This practice, known as “shadow IT,” walks a line that information security officers are uncomfortable with, and it's having an obvious impact on technical support teams. The good news is, there are opportunities for all support organizations, regardless of their stance on shadow IT.
Tags : 
    
ServiceNow

Case Study: Gannett Powers Private Cloud with XO MPLS IP-VPN

Published By: XO Communications     Published Date: Jul 22, 2015
Gannett views its private cloud and WAN capability as a strategic core competency and was looking for a strategic partner to support its growth and cloud initiatives. XO embraced this partnership and earned the trust of the media giant by providing superior technical expertise, smooth implementations, and responsive customer support.
Tags : 
gannett, private cloud, xo mpls ip-vpn wan, scalability, strategy, cloud, networking, security, it management, knowledge management
    
XO Communications

Driving growth and innovation with a trusted support resource

Published By: IBM     Published Date: Jun 16, 2015
IBM takes a broadly integrated approach to hardware, software and multi-vendor support that can help you find new ways to help simplify IT asset management, enhance quality and control costs.
Tags : 
technology infrastructure, virtualization, it business solutions, software service services, best practices, infrastructure management, technical support relationship, dynamic infrastructure, server virtualization, customer experience management, productivity, service management, data center design and management, infrastructure
    
IBM

Why Choose IBM as your technical support service provider

Published By: IBM     Published Date: Jun 16, 2015
This brochure talks about the IBM Technical Support Services and it helps: Mitigate business risk with services from a forward-thinking industry innovator, Enhance IT availability with a virtually unmatched global infrastructure, Support your unique needs with extensive, flexible and customizable service options, Facilitate easier access to the support you need, Reduce complexity with a single point of contact for nearly all your IT needs, and Facilitate a positive return on investment and performance results
Tags : 
it technical support, it availability, support services, return on investment, performance results, global infrastructure, infrastructure management, best practices, business analytics, business intelligence, business management, business metrics, workforce management, project management, service management, data center design and management, infrastructure
    
IBM

2014 Remote Support Trends: Rapid Expansion of Device Coverage and Workflow Options Continues

Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
Tags : 
remote support, remote technology, customer support, productivity, remote technology
    
LogMeIn

The Alignment of Customer and Support Expectations

Published By: LogMeIn     Published Date: Mar 19, 2015
Support organizations are implementing new technologies and processes to better connect customers with technical support teams, and customer satisfaction is paramount. However, most organizations admit they're not proactively aligning their priorities with their customers’ expectations. Are the needs of the support team different from what customers want and expect? Recent research by HDI delves into the two groups’ expectations and priorities— according to support professionals—and explores how closely they're aligned. Download this white paper to learn more.
Tags : 
customer support, customer expectations, support technology, technical support
    
LogMeIn

Creating a Sustainable, Easy to Maintain BI Environment

Published By: IBM     Published Date: Oct 06, 2014
Business Intelligence (BI) has become a mandatory part of every enterprise’s decision-making fabric. Unfortunately in many cases, with this rise in popularity, came a significant and disturbing complexity. Many BI environments began to have a myriad of moving parts: data warehouses and data marts deployed on multiple platforms and technologies – each requiring significant effort to ensure performance and support for the various needs and skill sets of the business resources using the environment. These convoluted systems became hard to manage or enhance with new requirements. To remain viable and sustainable, they must be simplified. Fortunately today, we have the ability to build simpler BI technical environments that still support the necessary business requirements but without the ensuing management complexity. This paper covers what is needed to simplify BI environments and the technologies that support this simplification.
Tags : 
data warehouses, bi environments, bi technologies, faster deployments, knowledge management, business analytics, business management, business process management
    
IBM

Taneja-Converging Branch IT Infrastructure the Right Way - Riverbed SteelFusion

Published By: Riverbed Technology, Inc.     Published Date: Apr 22, 2014
In this Taneja Group Product Profile we review Riverbed’s SteelFusion (formerly Granite), and examine how it marries together multiple technical advances to deliver innovative branch converged infrastructure. SteelFusion supports distributed IT by addressing traditional branch challenges – providing simplified deployment, resiliency in the face of network issues, improved protection, fast recovery from the central datacenter, and a greatly lowered OPEX.
Tags : 
riverbed, branch office recovery, branch office, data loss, risk aversion, backup recovery, virtual servers, branch operations, technology challenges, it management, data management
    
Riverbed Technology, Inc.
Previous   1 2    Next    
Search      

Add Research

Get your company's research in the hands of targeted business professionals.