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Embracing services 4.0 and the Outcome Economy

Published By: Sage EMEA     Published Date: Sep 02, 2019
The complete guide to understanding the technology available for better efficiency and customer experience. As customer demands and expectations are revolutionising the service industry, service providers are embracing the outcome economy to remain relevant and gain market share. This means a shift in focus from competing through selling products and services, to competing on delivering measurable results and outcomes that are important to the customer.
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Sage EMEA

The Distributed Cloud: Infrastructure at the Edge

Published By: Intel     Published Date: Aug 26, 2019
Distributed cloud architectures will play an important role in Communication Service Providers’ network transformations. The distributed cloud will be made of numerous edge locations, from the customer premises to mobile base stations to central offices, each of which has its benefits and constraints. CSPs will need to consider attributes such as performance, availability, security, integration, and data and traffic volume to optimize the infrastructure for a myriad of workloads. Learn more about Heavy Reading’s survey results on CSPs adopting a distributed cloud strategy and delivering new services in this white paper.
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Intel

How AI can improve contact center and agent performance

Published By: Genesys     Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling. Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can: Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement Harness the power of your data to align customers with the best resource Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
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Genesys

Practical Considerations for Implementing Prefabricated Data Centers

Published By: Schneider Electric     Published Date: Jun 07, 2019
Implementing prefabricated modular data centers results in well-understood benefits including speed of deployment, predictability, scalability, and lifecycle cost. The process of deploying them – from designing the data center, to preparing the site, to procuring the equipment, to installation – is quite different than that of a traditional data center. This paper presents practical considerations, guidance, and results that a data center manager should expect from such a deployment.
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predictability, scalability, life cycle cost, schneider electric, - prefabricated data center, modular data center, data center design, data center manager
    
Schneider Electric

IDC: Quantifying the Operational and Security Results of Switching to Forcepoint NGFW

Published By: Forcepoint     Published Date: Jun 06, 2019
In a recent study, IDC analyzed the business value and benefits of supporting network operations with Forcepoint NGFW solutions. The research included interviews with eight organizations relying upon Forcepoint’s NGFW to connect and protect their networks and business operations. IDC created a model based upon their analysis to identify the costs and real benefits of deploying Forcepoint NGFW. The highlights of this analytical model are captured in their Business Value Snapshot; and the complete results are available for download now in the IDC Quantifying the Operational and Security Results of Switching to Forcepoint NGFW Whitepaper. Download the Snapshot now Download the IDC Whitepaper now to learn how the eight organizations surveyed realized improved efficiency, availability and security with Forcepoint NGFW, as well as a return of cost in only seven months and an average 5-year ROI of 510%.
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Forcepoint

Forcepoint NGFW Achieves Highest Security Effectiveness in NSS Labs' NGFW Test

Published By: Forcepoint     Published Date: Jun 06, 2019
When it comes to choosing an NGFW, it pays to listen to the experts. That's why we're excited to announce that NSS Labs, the leading independent third-party assessment provider for network security products, has awarded Forcepoint NGFW its highest rating for the sixth consecutive time. Download the report to view the full test results and analysis.
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Forcepoint

IBM PowerAI Enterprise - Enterprise AI workloads at massive scale

Published By: IBM APAC     Published Date: May 14, 2019
IBM PowerAI Enterprise helps to make deep learning easier and faster for organizations by bringing together some of the most popular open source frameworks for deep learning, with development and management tools in a single installable package. Designed to simplify end-toend deep learning, PowerAI Enterprise allows enterprises to spend less time on data preparation, implementation and integration, and more time training neural networks for results. IBM PowerAI Enterprise version 1.1.2 includes the most popular deep learning frameworks in one installation: - BVLC Caffe - IBMCaffe - TensorFlow - PyTorch - Keras (tensorflow-keras)
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IBM APAC

The Remote Workforce

Published By: Engage2Excel     Published Date: Apr 29, 2019
Teleworking has grown 115% in the past decade, according to the Society for Human Resources. However, in 2017, a number of large employers made headlines by abandoning their telework initiatives, citing the desire to improve communication, collaboration and teamwork. This move was surprising to many for two reasons: • Nearly three-quarters of millennials express a desire to have more opportunities to work remotely1 . • Employers can save $11,000 per half-time telecommuter2. Do employees who work remotely feel less recognized, exhibit lower engagement levels or experience less attention from their manager? To find out, we conducted a regression analysis on our 2018 survey of 5,000 employees nationwide. The results presented on the following pages may surprise you.
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Engage2Excel

Practical Considerations for Implementing Prefabricated Data Centers

Published By: Schneider Electric     Published Date: Mar 28, 2019
Implementing prefabricated modular data centers results in well-understood benefits including speed of deployment, predictability, scalability, and lifecycle cost. The process of deploying them – from designing the data center, to preparing the site, to procuring the equipment, to installation – is quite different than that of a traditional data center. This paper presents practical considerations, guidance, and results that a data center manager should expect from such a deployment.
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predictability, scalability, life cycle cost, schneider electric, - prefabricated data center, modular data center, data center design, data center manager
    
Schneider Electric

Integrating Threat Intelligence into Endpoint Security: A SANS Review of CrowdStrike Falcon X

Published By: CrowdStrike     Published Date: Feb 14, 2019
A SANS Review of CrowdStrike Falcon X While threat intelligence can transform an organization's security posture, it can also be complex and costly for organizations to adopt and operationalize. With that in mind, SANS Analyst Dave Shackleford tested CrowdStrike Falcon XTM threat intelligence and the report of his findings is now available. Falcon X enables cybersecurity teams to automatically analyze malware found on endpoints, find related threats and enrich the results with customized threat intelligence. The SANS Review of Falcon X encapsulates and explains the analyst’s findings and details how CrowdStrike can help your security operations center (SOC) team make predictive security a reality. Download this report to learn: • How intelligence automation, built into the Falcon endpoint protection platform, enables teams, of all skills and sizes, to make better decisions and respond faster • How Falcon X performs investigations and delivers actionable intelligence with custom indicat
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CrowdStrike

The Remote Workforce

Published By: Engage2Excel     Published Date: Feb 11, 2019
Teleworking has grown 115% in the past decade, according to the Society for Human Resources. However, in 2017, a number of large employers made headlines by abandoning their telework initiatives, citing the desire to improve communication, collaboration and teamwork. This move was surprising to many for two reasons: • Nearly three-quarters of millennials express a desire to have more opportunities to work remotely1. • Employers can save $11,000 per half-time telecommuter2. Do employees who work remotely feel less recognized, exhibit lower engagement levels or experience less attention from their manager? To find out, we conducted a regression analysis on our 2018 survey of 5,000 employees nationwide. The results presented on the following pages may surprise you.
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Engage2Excel

How to Optimize Your Labor and Control Costs

Published By: HotSchedules     Published Date: Jan 17, 2019
As labor costs continue to rise across the restaurant industry, operators have to deal with tighter and tighter margins. During times of tightening, operators tend to dig into the numbers even further and scrutinize every dollar spent and every dollar saved. In this eBook, you’ll find simple yet effective ways restaurant operators and managers can cut labor costs while optimizing your people, performance and profits. all of these small changes add up to big savings. You’ll find these cost-cutting and dollar-savings tips are broken down into ways that you can: Cut costs Manage the business to keep costs at optimal levels Measure performance to ensure your efforts continue to produce the right results
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HotSchedules

Social Collaboration Tools at Work (Report)

Published By: Workplace by Facebook     Published Date: Dec 21, 2018
As organizational structures get flatter, opportunities for meaningful global collaboration are increasing. However, without the right tools in place, those opportunities will go to waste. Workplace by Facebook asked Harvard Business Review to find out how its audience is thinking about adopting, deploying and using social collaboration tools at work. The results show that the time to act is now. Download this info-graphic to view the results from over 750 magazine and e-newsletter readers, customers and HBR.org users.
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Workplace by Facebook

EVALUATING BACKGROUND CHECKS: An Individualized Approach

Published By: Asurint     Published Date: Dec 21, 2018
Employers may ask a consumer reporting agency (CRA) to implement internal systems to evaluate background checks as part of the hiring process. An adjudication matrix (also known as a hiring matrix) is commonly used by employers to designate what types of crimes over certain time periods may make an individual ineligible for employment. An adjudication matrix will typically contain labels such as “clear” or “ineligible” that designate how the individual’s background check results lined up with the matrix.
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Asurint

Your data scientist hiring guide: Ask the right interview questions

Published By: SAS     Published Date: Dec 20, 2018
There’s no shortage of data scientist interview questions available online. You can find lists and lists of questions to ask data scientist recruits in an interview, but most of the questions focus on the technical and quantitative aspects of the job without considering the softer skills. Our list takes a different approach. If you’re hiring a data scientist, we recommend focusing on more than technical skills, and your interview questions should reflect that. Data scientists have a unique blend of skills; not only do they solve problems by squeezing information out of data, they also communicate results and persuade others to apply that information to their decisions. Remember that data scientists aren’t just ninja quantitative analysts, says Wayne Thompson, Chief Data Scientist at SAS. “You’re looking for more than technical skills. Logical reasoning agility, along with storyboarding skills are critical because these scientists must be able to solve problems iteratively in collabo
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SAS

Guide to Antivirus (AV) Replacement: What You Need to Know Before Replacing Your Current AV Solution

Published By: CrowdStrike     Published Date: Nov 28, 2018
The Guide to AV Replacement provides in-depth information from leading security experts that will guide you through each phase of your decision-making process. From the critical elements you need to consider, to how to evaluate and review solutions, you’ll get expert advice that can help you choose a security solution that best fits your organization’s requirements. Before initiating a change from your current AV solution read this guide to learn: • How to plan an AV replacement project and the critical elements to consider • How to measure important factors such as protection, performance and time-to-value when reviewing AV replacement solutions • What prevalent technologies are available and what are the pros and cons of each? • How to measure the efficacy of a solution and what steps you should take to ensure you’re getting accurate results • Why you should consider evaluating CrowdStrike Falcon’s next-gen AV replacement and how it fulfills the criteria outlined in the guide
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CrowdStrike

How to Achieve Instant Cybersecurity Maturity for Organizations of All Sizes

Published By: CrowdStrike     Published Date: Nov 28, 2018
Guidance for taking any organization to the highest level of endpoint protection regardless of internal resources Organizations today have a wealth of security tools available to them but many struggle to take full advantage of the technology they have. Too often, this results in a damaging breach that could have been avoided if their solutions had been configured and updated properly or if detections had been noticed and acted on. How well your organization is doing at fully implementing its security solutions, particularly endpoint protection technology, is a reflection of your cybersecurity maturity. This white paper, “CrowdStrike Falcon Complete: How to Achieve Instant Cybersecurity Maturity for Organizations of all Sizes,” explores the challenges organizations face in getting the most out of a security solution. It also offers insights on how CrowdStrike Falcon Complete can raise you to the highest level of endpoint protection with speed and efficiency, regardless of your size an
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CrowdStrike

Social Collaboration Tools at Work (Report)

Published By: Workplace by Facebook     Published Date: Sep 27, 2018
As organizational structures get flatter, opportunities for meaningful global collaboration are increasing. However, without the right tools in place, those opportunities will go to waste. Workplace by Facebook asked Harvard Business Review to find out how its audience is thinking about adopting, deploying, and using social collaboration tools at work. The results from over 750 magazine and e-newsletter readers, customers and HBR.org users show that the time to act is now. Download this info-graphic to view the results from over 750 magazine and e-newsletter readers, customers and HBR.org users
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook

Barcode Labeling in the Lab — Closing the Loop of Patient Safety

Published By: Zebra Technologies     Published Date: Sep 12, 2018
Detecting and preventing errors that threaten patient safety is a closed-loop process that begins at the point of care, extends to independent laboratories, and then back to the caregiver. Sample identification and results reporting errors can lead to misdiagnosis and inappropriate treatment with deadly consequences. A 2006 Wall Street Journal article reported that while malpractice claims for pathology errors are relatively low, they are the second most costly. In addition to creating a serious risk to patient safety, sample misidentification creates significant financial implications. Redraws, retesting and additional treatment that result from sample errors cost the healthcare industry an estimated $200 million to $400 million per year.
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Zebra Technologies

Predictive maintenance: How data can increase production

Published By: TIBCO Software     Published Date: Aug 15, 2018
Produced in collaboration with INFOPRO Digital with participation from Capgemini MAINTENANCE MADE EASY WITH THE HELP OF DATA Predictive maintenance involves gathering targeted data for analysis, the results of which will help anticipate potential failures before they occur. Companies opt for this type of maintenance to avoid predictable incidents and repair equipment, assembly lines, or machinery with minimum impact on their operations.
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TIBCO Software

The Future of Accounts Payable: Digital, Profitable and Strategic

Published By: Esker     Published Date: Jul 17, 2018
Read IOFM’s latest AP & P2P white paper on the digital, profitable and strategic future of AP. Accounts payable remains a very paper- and labor-intensive department. Fortunately, the future of AP may be closer than we think. In this insightful white paper, composed of 2018 IOFM survey results from over 200 respondents, readers will better understand the future of AP including answers to questions like: What technologies will be most important to AP’s future? How will AP operate and how will its role change? What challenges will the AP function face? IOFM has the AP insights. Get them here. Download now.
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Esker

Information empowerment for your evolving data ecosystem

Published By: IBM     Published Date: Jul 05, 2018
Scalable data platforms such as Apache Hadoop offer unparalleled cost benefits and analytical opportunities. IBM helps fully leverage the scale and promise of Hadoop, enabling better results for critical projects and key analytics initiatives. The end-to- end information capabilities of IBM® Information Server let you better understand data and cleanse, monitor, transform and deliver it. IBM also helps bridge the gap between business and IT with improved collaboration. By using Information Server “flexible integration” capabilities, the information that drives business and strategic initiatives—from big data and point-of- impact analytics to master data management and data warehousing—is trusted, consistent and governed in real time. Since its inception, Information Server has been a massively parallel processing (MPP) platform able to support everything from small to very large data volumes to meet your requirements, regardless of complexity. Information Server can uniquely support th
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IBM

ADVANCED ENDPOINT PROTECTION: Cylance Security Value Map™ (SVM)

Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
During NSS Labs’ 2018 Advanced Endpoint Protection (AEP) Group Test, CylancePROTECT® and CylanceOPTICS™ v2.0.1450 failed to initiate part of the CylanceOPTICS engine, which primarily impacted the exploit and blended threats test categories. This affected the Cylance® position on the Security Value Map (SVM)™. After working closely with NSS, Cylance rolled out a new version of its software (v2.2.1011) for CylanceOPTICS. Cylance submitted this updated product for follow-on testing using the AEP Test Methodology v2.0, the same methodology used in the AEP Group Test. The product improved its Block Rate by 6.9% and its Additional Detection Rate by 0.2%. Learn more about the results in the NSS Labs testing report.
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endpoint protection, cylance, security
    
BlackBerry Cylance

Intelligent Automation for Brand Trust and Transparency

Published By: Infosys     Published Date: Jun 12, 2018
Customers today are far more concerned about the contents and origin of a product than ever before. in such a scenario, granting them easy access to product information, via digital initiatives such as SmartLabel™, goes a long way in strengthening customer trust in a brand. But it also means expending several man-hours of effort processing unstructured data, with the possibility of human error. Intelligent automation can help save effort and time, with virtually error-free results. A consumer products conglomerate wanted a smart solution to implement SmartLabel™ compliance. See how Infosys helped and the five key takeaways from the project.
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automation, brand, information, digital, customer
    
Infosys

Next Gen Business Analytics - Intersection of Discovery and Dashboards

Published By: IBM     Published Date: Jun 04, 2018
"What would you do if you didn’t have to rely on disparate analytics solutions to meet the needs of business users while following the rules of IT? View this 'Charting Your Analytical Future' webinar to learn about a world of innovation and independence for users that does not limit the confidence and controls of IT. With the cognitive-guided self-service features available in IBM business analytics solutions, more users than ever before can get the answers they need. Next-generation business analytics capabilities make it possible to access relevant data, prepare it for analysis and understand performance. But it doesn’t stop there. Users can package the results in a visually-appealing format and share them throughout the organization. Don’t miss this opportunity to hear how you can: * Benefit from advanced analytics without the complexity * Operationalize insights and dashboards from a collection of trusted data sources * Tell your story with rich visualizations and geospati
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business analytics, analytics solutions
    
IBM
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