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7 Deadly Sins of ITIL Implementation

Published By: Cherwell Software     Published Date: Nov 18, 2019
Some would have you believe that ITIL® is on its way out. That it’s no longer relevant in today’s fast-paced digital environment. But ITIL still holds many timeless truths. As a set of best practice recommendations, ITIL provides a solid foundation and a common language for IT service management (ITSM) in these rapidly changing times. And with the updated guidance found within ITIL 4, ITIL is more relevant than ever. However, as is the case with many frameworks, problems can rise when the guidance is seen as dogma. If you apply it too literally - as rules to follow, instead of recommendations to consider—ITIL will slow you down. You’re left struggling to keep up with ever-increasing user demands, not to mention your enterprise’s need to modernize and digitally transform. If you suspect ITIL is slowing you down, read on to uncover the seven ways ITIL has commonly been misapplied—and gain guidance on how you can go faster, while still upholding ITIL principles.
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Cherwell Software

De impact van blockchain op uw business

Published By: Workday Netherlands     Published Date: Nov 13, 2019
In een tijd waarin de business snel moet reageren is het belangrijk dat u beschikt over innovatieve technologie, ontwikkeld voor flexibiliteit en vooruitgang. Blockchain is niet langer een mysterieuze technologie gebouwd voor bitcoin. Organisaties gebruiken blockchaintechnologie om snel te kunnen reageren op veranderingen en zich voor te bereiden op de toekomst. Lees dit rapport en ontdek hoe u blockchain kunt gebruiken voor het continu moderniseren van HR-applicaties, -processen en best practices.
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workday, workforce technology, digital strategy
    
Workday Netherlands

Predicts 2019: Data and Analytics Strategy

Published By: MicroStrategy     Published Date: Nov 08, 2019
Gartner’s annual Predicts report is out for 2019—and it includes recommended solutions to issues like incorporating analytics into corporate strategy, measuring the value of data assets, the rapidly increasing volume of data, the lack of data literacy, and more. Some of the valuable findings include: Today, fewer than 50% of documented corporate strategies mention data and analytics as key components for delivering enterprise value, per Gartner’s “How Infosavvy Are You? Study." Organizations that fail to develop and enforce such codes of conduct are at a greater risk of liability and misuse of data science and AI. Few organizations have implemented continuous intelligence capabilities, spanning multiple applications and business functions, because they lack the relevant skills.
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MicroStrategy

Predicts 2019: Data and Analytics Strategy

Published By: MicroStrategy     Published Date: Nov 08, 2019
Gartner’s annual Predicts report is out for 2019—and it includes recommended solutions to issues like incorporating analytics into corporate strategy, measuring the value of data assets, the rapidly increasing volume of data, the lack of data literacy, and more. Some of the valuable findings include: Today, fewer than 50% of documented corporate strategies mention data and analytics as key components for delivering enterprise value, per Gartner’s “How Infosavvy Are You? Study." Organizations that fail to develop and enforce such codes of conduct are at a greater risk of liability and misuse of data science and AI Few organizations have implemented continuous intelligence capabilities, spanning multiple applications and business functions, because they lack the relevant skills. Read the report for a full list of enterprise challenges and tips on how to address them.
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MicroStrategy

Predicts 2019: Data and Analytics Strategy

Published By: MicroStrategy     Published Date: Nov 08, 2019
Gartner’s annual Predicts report is out for 2019—and it includes recommended solutions to issues like incorporating analytics into corporate strategy, measuring the value of data assets, the rapidly increasing volume of data, the lack of data literacy, and more. Some of the valuable findings include: Today, fewer than 50% of documented corporate strategies mention data and analytics as key components for delivering enterprise value, per Gartner’s “How Infosavvy Are You? Study." Organizations that fail to develop and enforce such codes of conduct are at a greater risk of liability and misuse of data science and AI. Few organizations have implemented continuous intelligence capabilities, spanning multiple applications and business functions, because they lack the relevant skills.
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MicroStrategy

5 big trends changing law firm business acceptance

Published By: Intapp     Published Date: Nov 01, 2019
The business of law is changing, and literally no corner of a large law firm operates exactly like it did several years ago. The process for evaluating and onboarding new clients in law firms is no exception. Five global legal trends are testing the limits of even the best new business acceptance models. We’ll explore why and how these big trends are causing shifts in law firm approaches, offer insights and practical tips on what firms must do to adapt their business acceptance models, and identify specific areas where technology can help. Lastly we offer law firms a checklist to assess the gaps in their business acceptance approach in this changing landscape.
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Intapp

Citrix + Google Cloud : Quand l’innovation se met au travail.

Published By: Cisco and NVIDIA Corporation     Published Date: Oct 31, 2019
Les solutions inte?gre?es donnent aux employe?s et aux entreprises digitales de la fiabilite?, de la se?curite? et de la simplicite?
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Cisco and NVIDIA Corporation

Des opérations commerciales Always On avec une disponibilite des donnees garantie à 100%

Published By: Infinidat EMEA     Published Date: Oct 10, 2019
Maintenant que les données sont devenues un levier de business et aussi un vecteur d’avantage compétitif, la disponibilité permanente des données, Always On, se pose en exigence stratégique attendue de l’organisation IT. Confrontées à plusieurs points de défaillance potentiels, les organisations IT s’eff orcent depuis des années de concevoir leur infrastructure de données de façon à tenir l’objectif Always On, ce qui induit des coûts élevés et une certaine complexité. Pour qu’une solution soit toujours Always On, elle doit avoir un objectif de point de reprise RPO (Recovery Point Objective) de 0 et un objectif de temps de reprise RTO (Recovery Time Objective) de 0. Mais ces conditions certes élémentaires d’une solution Always On ne sont en aucun cas suffi santes.
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Infinidat EMEA

Essentiële samenwerkingsinformatie voor MKB-bedrijven

Published By: Cisco EMEA     Published Date: Oct 01, 2019
De Cisco-ervaring voor vergaderingen en teamsamenwerking De werkplek is veranderd en bedrijven met de meest flexibele werknemers presteren beter dan traditionele bedrijven. Maar de realiteit van het moderne bedrijfsleven is dat u een cultuur van innovatie zelf moet stimuleren. Teams hebben een werkvloer nodig die is toegespitst op innovatie en snelheid. Maak kennis met Cisco Webex Teams, een platform dat teams helpt het allemaal te doen. Dit is een essentieel gereedschap voor vooruitstrevende MKB-bedrijven.
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Cisco EMEA

Adieu Les Reprises Apres Sinistre la Continuite Operationelle devient une realite

Published By: Pure Storage     Published Date: Sep 27, 2019
Les données n'ont jamais joué un rôle plus crucial dans le succès de notre secteur commercial et des services financiers. Le développement des technologies basées sur les données, telles que l'intelligence artificielle, et leur rôle moteur dans l'innovation (dans des domaines tels que la gestion des risques, les expériences clients muticanal et la détection de la fraude), en sont une parfaite illustration. Le secteur est si enclin à se servir des données comme avantage concurrentiel que les start-up capables de proposer une offre puissante basée sur l'IA attirent, selon PwC, les meilleurs financements (un milliard de dollars environ au cours des deux dernières années).1 Dans un tel contexte et face au besoin permanent d'innover sur la base des données, la perspective de perturbations ou d'interruptions n'est tout simplement plus acceptable. C'est principalement pour cette raison que les dirigeants de la plupart des entreprises continuent de croire dans des stratégies de reprises a
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Pure Storage

The ABC's (Literally) of Goal Setting

Published By: Cornerstone OnDemand     Published Date: Sep 03, 2019
Every business experiences growing pains at some point in its life cycle. To overcome them, you must have goals and alignment to business objectives. The best way to do that? Set OKR's -- Objectives & Key Results. Learn more about how OKR's, SMART Goals, and check-ins can help set your business on a trajectory of growth and success.
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Cornerstone OnDemand

Innovación satelital: Conectar a Perú en la tierra y en el mar

Published By: SES     Published Date: Aug 01, 2019
Descubra cómo una empresa de comunicaciones está llevando conectividad a las zonas más remotas de Perú. Desde una flota de pesca costera hasta un poblado al que solo se puede acceder en avión, Axesat está entregando soluciones por satélite y cubertura 4G a zonas a las que antes era imposible llegar. El CEO de Axesat describe cómo, en asociación con SES Networks, la empresa puede aumentar el comercio y la conectividad en Perú.
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SES

Reducir la brecha digital: Cómo entregará 5G extendido por satélite

Published By: SES     Published Date: Aug 01, 2019
La brecha digital está obstaculizando el uso del potencial de las regiones de pocos recursos en todo el mundo. Este artículo explora cómo una red 5G puede reducir drásticamente la brecha digital y mejorar las condiciones económicas en todo el mundo. Descubra cómo la tecnología satelital puede aumentar la conectividad en regiones de pocos recursos y tener un impacto positivo en la telemedicina, el empleo a distancia y las oportunidades de educación.
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SES

Reduzindo a divisão digital: Como a tecnologia de satélite irá fornecer uma rede 5G disseminada

Published By: SES     Published Date: Aug 01, 2019
A divisão digital impede o aproveitamento de todo o potencial das regiões carentes do planeta. Neste artigo, o autor mostra como uma rede 5G pode reduzir drasticamente a divisão digital e melhorar as condições econômicas em todo o mundo. Veja como a tecnologia de satélite pode aumentar a conectividade em regiões carentes e beneficiar a telemedicina, o emprego remoto e as oportunidades em educação.
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SES

Inovação de satélite: Conectando o Peru por terra e mar

Published By: SES     Published Date: Aug 01, 2019
Descubra como uma empresa de comunicações está levando conectividade às áreas mais remotas do Peru. De uma frota de pesca offshore a uma vila acessível apenas por avião, a Axesat está levando soluções de satélite e cobertura de rede 4G a áreas que eram impossíveis de alcançar antes. O CEO da Axesat descreve como a empresa, em parceria com a SES Networks, consegue ampliar o comércio e a conectividade no Peru
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SES

Thoughtful Automation Transforms Customer Care

Published By: ttec     Published Date: Jul 24, 2019
The pace of automation in the contact center is accelerating as it moves from IVR and routing to artifi cial intelligence and bots. With the digitization of contact center operations, the status quo is being upended. Technological advances in robotic process automation (RPA), AI, and machine learning (ML) for both customer and employee interactions are literally changing the face of customer care. Simple, repetitive tasks don’t need a person to do them anymore. Chatbots and self-service knowledgebases put the control in customers’ hands to resolve their own issues quickly. Information from across the business can more easily be accessed, integrated, and analyzed to streamline backoffi ce and customer-facing functions. Companies are creating digital worker factories that leverage AI and ML to improve their business.
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ttec

Hoe betere HR uw bedrijf op weg naar succes helpt

Published By: Workday Netherlands     Published Date: Jul 05, 2019
Een sterke HR-basis helpt uw organisatie haar doelen te realiseren. Dit playbook van Jason Averbrook van Leapgen biedt actiegerichte inzichten voor het opbouwen van een stevige en schaalbare HR-basis die uw bedrijf vooruit helpt. Lees nu en ontdek: • Manieren om de datakwaliteit te verbeteren • Hoe u boeiende employee experiences creëert • Waarom één HR-systeem voor flexibiliteit zorgt
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finance, workday, workforce technology, digital strategy
    
Workday Netherlands

What the most cyber resilient organisations undertake to achieve greater states of cyber resilience

Published By: IBM APAC     Published Date: Jun 24, 2019
Every organization strives for more cyber resilience. The Ponemon Institute’s fourth annual study on “The Cyber Resilient Organization” uncovered that there is a set of habits or practices that the most cyber resilient organizations undertake to achieve greater states of cyber resilience. Download this report to review the key findings; including: • The impact of the skills gap • How complexity can be the enemy of cyber resilience • Lessons learned from high achieving cyber resilient organisations • The importance of incorporating the privacy function in your strategy. Join the IBM Security online community to learn from the shared knowledge and experiences of your peers and IBM Cyber Elites to tackle complex business problems.
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IBM APAC

Understand what attackers are doing during a cyber attack

Published By: IBM APAC     Published Date: Jun 24, 2019
Your security products send alerts when a cyber attack strikes. Your incident response plan tells you what to do to block the attacker’s action and recover normal operations. But do you know how or where the attacker was able to get into your environment? Do you understand the tactics, techniques and procedures the attacker used? In short, to move to the next level of security, organizations need a way to both understand and manage threat intelligence. Because an organization that can uncover the context of a threat can also better respond to it. Learn more about the impact of security threats from this whitepaper. Join the IBM Security online community to learn from the shared knowledge and experiences of your peers and IBM Cyber Elites to tackle complex business problems.
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IBM APAC

Secure Enterprise SD-WAN (FR)

Published By: Zscaler     Published Date: Jun 20, 2019
Le concept de backhauling vers un data center centralisé semble judicieux lorsque les applications et les utilisateurs y résident. Mais avec des collaborateurs dans vos différents bureaux et des applications qui migrent vers le cloud, rediriger le trafic sur un réseau en étoile offre une expérience utilisateur médiocre, qui plus est onéreuse et vecteur de davantage de risques. Le réseau SD-WAN est une réponse à ce défi. Il facilite la mise en place de points d’accès locaux à Internet. Zscaler les sécurisent. Découvrez comment grâce à ce livre blanc.
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Zscaler

Five reasons for the rise of the secure internet gateway

Published By: Cisco Umbrella EMEA     Published Date: May 24, 2019
"The way we work has changed. More users are working remotely, satellite offices are connecting directly to the internet, and SaaS app usage is on the rise. How can your security technology keep up with all of these changes? A new category of products is emerging - the secure internet gateway. Built to solve the security challenges of today's mobile, cloud-enabled enterprise, the secure internet gateway is a critical component to securing today’s workforce. View the infographic to understand the five primary reasons for the rise of this category. "
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Cisco Umbrella EMEA

Hearing Loss and Associated Comorbidities: What Do We Know?

Published By: Hamilton Captel     Published Date: May 15, 2019
Many studies have linked hearing loss to serious conditions, such as cognitive decline, Alzheimer’s disease, clinical depression, diabetes, heart disease and more. These linkages are often referred to as comorbidities—the simultaneous presence of two or more chronic conditions in an individual. The white paper by Harvey Abrams, Ph.D., focuses on the research literature surrounding seven comorbid conditions associated with hearing loss: social isolation, depression, increased risk of falling, cardiovascular disease, diabetes, dementia and even mortality.
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Hamilton Captel

Het mobiliteitsdilemma aanpakken

Published By: Lenovo UK     Published Date: May 15, 2019
De opkomst van mobiliteit zorgt ervoor dat IT-teams overal hoofdpijn hebben, met het potentieel voor hogere kosten en risico's. Maar met ThinkPad, aangedreven door Intel® Core™ i7 vPro™ processors, krijgt u 360 graden beveiliging, betrouwbare duurzaamheid en compromisloze productiviteit op elk apparaat. Lees meer in onze white paper. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, het Intel logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, het Intel Inside logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside en Intel Optane zijn handelsmerken van Intel Corporation of zijn dochterondernemingen in de Verenigde Staten en/of andere landen.
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Lenovo UK

Neem het zekere voor het onzekere

Published By: Lenovo UK     Published Date: May 15, 2019
Met één laptop die elke minuut wordt gestolen, hoe breng je de veiligheidsdreiging in evenwicht met de stijgende behoefte aan mobiliteit van medewerkers en verbeterde productiviteit? Met ThinkPad, aangedreven door Intel® Core™ i7 vPro™ processors, profiteert u van Lenovo's 360-benadering van beveiliging. Plus de duurzaamheid om uw gebruikers in elke fase van hun werkdag in beweging te houden en productief te houden. Meer informatie in onze infographic. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, het Intel logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, het Intel Inside logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside en Intel Optane zijn handelsmerken van Intel Corporation of zijn dochterondernemingen in de Verenigde Staten en/of andere landen.
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Lenovo UK

How American Giant Partnered with Loop Commerce to Produce 100% Incremental Revenue

Published By: Loop Commerce     Published Date: Mar 08, 2019
As retail continues its internet-influenced change and customer demand for “right now” service increases, a new area is open for business. There is no reason to send a shirt that is the wrong size or give an impersonal gift card. G-Commerce is here, offering a new type of personalized transaction and digitalized merchandise for those shopping for others. Learn how Loop Commerce's flagship product, GiftNow: • Increased % of sales from gifts by 2X • Drove 24% of Christmas Eve sales • Increased 6X demand over gift cards Retailers can grab last-minute shoppers literally up to the moment before a holiday, and increase profits through fewer merchandise returns.
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Loop Commerce
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