microsoft crm

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Increase Your Productivity with DocuSign for Office 365

Published By: DocuSign UK     Published Date: Nov 06, 2018
"Microsoft has teamed up with DocuSign to make our industry-leading eSignature apps available to businesses and consumers within Microsoft applications, making it easier than ever to stay productive. Robust apps for Outlook, Word, SharePoint, Dynamics CRM, Windows and Windows Phone are making it easier for organisations of every size, industry, and geography to quickly and securely transact business anytime, anywhere, on any device. Read this white paper to learn how you can use DocuSign for Office 365 to: - Go digital: Send and manage your documents work flow more efficiently - Save time: Eliminate paper-based processes like printing, scanning, and faxing - Increase productivity: With DocuSign for Office 365, transactions are done quickly and securely"
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DocuSign UK

Forrester Report

Published By: Microsoft     Published Date: Jul 20, 2018
In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm’online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.
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Microsoft

Nucleus Report

Published By: Microsoft Azure     Published Date: Apr 10, 2018
Learn how to break down silos, reinvent productivity, and help your sales team achieve success by unifying transactional systems, social networking, and strong customer relationships. Download this free Nucleus report that says teams using the Microsoft Relationship Sales solution increased productivity 12-15 percent.** You’ll also learn how to: Empower your sellers with savvy insights that engage and delight customers. Scale the power of one-on-one relationship selling by unifying the sales experience. Offer your team tools to reinvent the way they sell and help transform your company’s bottom line. Use Microsoft Dynamics 365 for Sales along with LinkedIn Sales Navigator to help sellers identify future customers and suggest ways to engage with them. **Claims based on a 2017 study by Nucleus Research that analyzed more than 50 ROI case studies on CRM deployments from 2015 to 2017. Companies ranged in size from small and medium-sized businesses to large multinational enterprises. Re
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Microsoft Azure

Microsoft LEGT Linkedin CRM-Strategie Vor

Published By: Microsoft     Published Date: Apr 05, 2018
Im April kündigte Microsoft die Lösung Microsoft Relationship Sales an, die Microsoft Dynamics 365 for Sales mit LinkedIn Sales Navigator kombiniert. Vertriebsmitarbeiter haben Zugriff auf Informationen aus dem weltweit führenden professionellen Netzwerk, damit sie einfacher Interessenten finden und Beziehungen zu stärken. Die Lösung bietet: -Zugriff auf 500 Millionen LinkedIn-Profile mit Fotos sowie Informationen zu aktuellen und früheren Tätigkeiten der Mitglieder. Damit können Vertriebsmitarbeiter einen besseren Eindruck von ihren aktuellen Kunden erhalten und über das Netzwerk neue Leads finden. -Empfehlungen für die nächsten Schritte der Benutzer in Dynamics 365 auf Basis von Signalen aus E-Mail, Customer Relationship Management (CRM)-Software und LinkedIn. Diese basieren auf künstlicher Intelligenz (KI) und enthalten Vorstellungs- und Vernetzungsvorschläge sowie Vorschläge für InMail und Nachrichten.
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crm strategy, crm-strategie, linkedin, dynamic sales
    
Microsoft

Business Critical Applications on VXRail

Published By: Dell EMC     Published Date: Feb 07, 2018
VxRail appliances, now leveraging industry leading Dell PowerEdge servers, support business critical applications and workloads in many configurations providing required reliability, availability, flexibility and performance. Every organization has its own set of business critical applications. For instance: - Database applications such as Microsoft SQL server and Oracle - Customer Relationship Management (CRM) applications such as SAP - E-mail applications such as Microsoft Exchange -Collaboration applications, such as Microsoft SharePoint Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC

Business Critical Applications on VXRail

Published By: Dell     Published Date: Feb 02, 2018
VxRail appliances, now leveraging industry leading Dell PowerEdge servers, support business critical applications and workloads in many configurations providing required reliability, availability, flexibility and performance. Every organization has its own set of business critical applications. For instance: - Database applications such as Microsoft SQL server and Oracle - Customer Relationship Management (CRM) applications such as SAP - E-mail applications such as Microsoft Exchange -Collaboration applications, such as Microsoft SharePoint Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell

The Forrester Wave™: Customer Service Solutions For Enterprise Organizations, Q4 2015

Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In the customer service solutions Forrester Wave™ for enterprise organizations, we identified the 11 most significant customer service solutions — eGain, Microsoft, Moxie, Oracle Service Cloud, Oracle Siebel CRM, Pegasystems, Salesforce, SAP Cloud for Service, SAP CRM, SugarCRM, and Verint — and researched, analyzed, and scored them. This report details our findings on how well each vendor fulfills our criteria and where it stands in relation to other vendor solutions in order to help customer service professionals select the right partner for their customer service initiatives.
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oracle, service cloud, service management, customer interaction, application integration, best practices, business analytics, business intelligence, customer relationship management, customer satisfaction
    
Oracle Service Cloud

Adobe eSign services for Microsoft Dynamics

Published By: Adobe     Published Date: Mar 17, 2016
With Adobe Document Cloud eSign services integrated into Microsoft Dynamics, your sales processes become even quicker.
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adobe, esign, microsoft dynamics, crm, sales process, sales automation, microsoft exchange, windows, collaborative commerce, document management, information management, records management, cloud computing
    
Adobe

SugarCRM Expands Ecosystem; Omnichannel Capabilities

Published By: SugarCRM     Published Date: Feb 04, 2016
SugarCRM has leveraged IBM and other strategic partnerships to broaden its omnichannel appeal to enterprises, making Sugar a strong alternative to Salesforce.com, Microsoft, Oracle and SAP. Learn how SugarCRM's four-pillar strategy enables businesses to create extraordinary customer experiences.
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sugarcrm, ecosystem, ibm, strategic partnerships, omnichannel capabilities, salesforce.com, customer experience
    
SugarCRM

The Forrester Wave™: CRM Suites For Large Organizations, Q1 2015

Published By: Pega     Published Date: Sep 11, 2015
In this Forrester Wave evaluation of customer relationship management (CRM) suites for enterprise organizations, we identified the nine most significant CRM suites solutions — Infor CRM (formerly known as SalesLogix), Microsoft Dynamics CRM, NetSuite, Oracle Siebel CRM, Pegasystems, Salesforce, SAP CRM, SAP Cloud for Customer, and SugarCRM — and researched, analyzed, and scored them. This report details our findings in order to help application development and delivery (AD&D) professionals supporting CRM operations select the right partner for their customer engagement initiatives.
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Pega

Advanced Cloud Features

Published By: Vonage Business     Published Date: Aug 12, 2015
Telesphere‘s advanced cloud-powered features will simplify your business communications and boost your company’s collective productivity. By integrating these powerful features with your business’ existing solution, from Microsoft Outlook to your custom CRM solution, your team will save time and money with unified communications.
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Vonage Business

?????????????????????????????? 2.0???????? CRM ??

Published By: Microsoft Dynamics     Published Date: Aug 12, 2015
"?????????????????????????????????????????????????????????????????? ????? 2.0???????????????????????????????????????????????????????????????? CRM ???????????????????? ????????????????????????????????????????????????????????????????????????????????????????? Microsoft Dynamics CRM ??????????????"
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Microsoft Dynamics

Measurable success

Published By: proMX     Published Date: May 08, 2011
This document gives a brief overview on challenges and solutions concerning full resource management.
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crm, procect management, microsoft dynamics crm, customer relationship management, ressource management
    
proMX

Test Apps in a Snap

Published By: Dell Storage     Published Date: Apr 21, 2011
How to Test Upgrades in a VMware Environment without Downtime or Disruption Using Dell Compellent Replays.
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dell compellent, test apps, vmware, downtime, disruption, test upgrades, microsoft dynamics crm, virtualized server environment, test and measurement, storage virtualization, virtualization
    
Dell Storage

Microsoft and FMT Consultants, LLC Team Up For Dynamics CRM 2011 San diego Launch Event

Published By: FMT Consultants     Published Date: Feb 08, 2011
With this latest release, Microsoft Dynamics CRM 2011 has positioned itself as the market leader in Customer Relationship Management software. Dynamics CRM 2011 delivers a familiar user experience, intuitive business intellig
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microsoft dynamics crm 2011, sales force automation, customer service, marketing, xrm, fmt consultants
    
FMT Consultants

Drive Sales, Marketing, and Service Success with Microsoft® Dynamics CRM Online

Published By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see the product in action (including integration to Microsoft Business Productivity Online Services), to understand the competitive advantages Microsoft Dynamics CRM Online has over other solutions in the market, and to hear examples of successful customers managing their customer relationships in the cloud.
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microsoft dynamics crm online, sales and marketing, business productivity, customer relationship, cloud, customer relationship management, customer interaction service, customer satisfaction, customer service, sales & marketing software, productivity, cloud computing
    
Microsoft Corporation

Optimize Your Sales Performance in the Cloud with Microsoft® Dynamics CRM Online

Published By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see Microsoft Dynamics CRM Online in action and learn about customers who have used the solution to address areas such as Microsoft Office Outlook integration for e-mails, lead routing and qualification, opportunity management, sales process workflow, forecasting and sales analytics, and account management.
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microsoft dynamics crm online, sales force automation, sfa, sales cycle, cloud, office outlook integration, analytics, business analytics, business process automation, customer interaction service, customer relationship management, customer satisfaction, customer service, sales & marketing software
    
Microsoft Corporation

Run Your Customer Service Operations At A Lower Cost

Published By: Microsoft Corporation     Published Date: Oct 19, 2010
Join us for this webcast to learn how Microsoft® Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.
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microsoft dynamics crm online, customer service operation, cloud, business productivity, contact management, call center management, call center software, customer interaction service, customer relationship management, customer satisfaction, customer service, productivity, cloud computing
    
Microsoft Corporation

Drive Marketing ROI in the Cloud with Microsoft® Dynamics CRM Online

Published By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see Microsoft Dynamics CRM Online in action, including integration to Microsoft Business Productivity Online Services (BPOS), and learn about customers who have used Microsoft Dynamics CRM Online.
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microsoft dynamics crm online, marketing, roi, business productivity online services, bpos, data acquisition and segmentation, marketing analytics, customer interaction service, customer relationship management, customer satisfaction, customer service, return on investment, sales & marketing software, database development, productivity
    
Microsoft Corporation

Service Benchmarking and Measurement-Using Metrics to Drive Customer Satisfaction and Profits

Published By: Microsoft Dynamics CRM     Published Date: Mar 30, 2010
This report reveals how Best-in-Class firms distinguish themselves from all others by routinely benchmarking and measuring their service performance; implementing effective measuring, monitoring and tracking systems; integrating service KPIs with company-wide CRM or ERP systems, wherever possible; and establishing a formal process for automatically collecting and disseminating data.
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microsoft dynamic crm, service benchmarking, metrics, customer satisfaction, data management, mttr, kpi, metrics measuring program, performance data analysis, business activity monitoring, business analytics, analytical applications
    
Microsoft Dynamics CRM

The empowered customer: Productivity enhancements in a digital era

Published By: Microsoft Dynamics CRM     Published Date: Mar 30, 2010
As global employment prospects lag behind a slow economic recovery, customers in many parts of the world are more cautious and better informed than ever. They have access to a wealth of information about the products and services they seek, much of it obtained from trusted sources almost immediately. Yet businesses have moved slowly to exploit emerging technologies and information sources like Twitter, Facebook and YouTube. As a result, customers often seem better informed about the products and services they buy than companies are about their customers. This imbalance presents a big challenge to companies struggling to avoid commoditisation and it could grow into a competitive disadvantage as customers demand more personalized service.
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microsoft dynamic crm, productivity enhancement, customer service productivity, customer interaction service, customer relationship management, customer satisfaction, customer service, productivity
    
Microsoft Dynamics CRM

Delivering via Customer Service via the Contact Center and the Web

Published By: Microsoft Dynamics CRM     Published Date: Mar 11, 2010
Covering All Points of Attack. As the availability of product and service information on the Internet grows, both the providers and receivers of service have larger networks through which to communicate, interact and transact.
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microsoft dynamic crm, service delivery, contact center, customer satisfaction, customer relationship management, call center management, call center software, customer interaction service, customer service
    
Microsoft Dynamics CRM

Self-Service: Putting Customers First Makes You a Winner

Published By: Microsoft Dynamics CRM     Published Date: Mar 02, 2010
While the new generation of self-service applications for the Web and IVR is excellent, successful self-service programs will depend on giving customers choices and striking the right balance.
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microsoft dynamics crm, contact call center, self-service application, ivr, interactive voice response, customer service interaction, live agent support, automated self-service, automation, business process automation, call center management, call center software, customer interaction service, customer relationship management, customer satisfaction, customer service, electronic design automation
    
Microsoft Dynamics CRM

Importance of MS CRM 4.0 & MS Office Integration

Published By: ZSL Inc.     Published Date: Jul 20, 2009
One of the vital needs of business is to connect processes, people and information both within across the organizational boundaries. Microsoft Dynamics CRM 4.0, a Customer Relationship Management application, provides solution to the sales managers in accessing the lead/prospect data and promoting their business successfully.
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ms office, crm, customer relationship management, lead data, prospect, zsl, office, outlook, excel, dynamics, microsoft, customer data, enterprise applications, enterprise software, microsoft exchange, contact management
    
ZSL Inc.
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