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People Science: 5 Vital Steps to Greater Workforce Visibility

Published By: Sage People     Published Date: Jan 04, 2019
Do you know your people as well as you know your customers? Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people. Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people. Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights. These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions. Discover in this guide how to improve visibility of your workforce with data-driven and actionable insights. Ultimately, it will help you know your people
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Sage People

Quantifying the Business Impact of Customer Service

Published By: Zendesk     Published Date: Jan 03, 2019
To successfully meet customer demands for more immediate, personalized attention, companies are leveraging new technologies that go beyond traditional voice and email. By implementing such channels as live chat, social media, mobile apps, SMS/text messages, self-help solutions, and more, companies can now be ready wherever and however the customer wants. The following report, sponsored by Zendesk, is based on an online survey of 1,044 U.S. consumers who have received online or phone customer service. The research goal was to better understand present customer expectations and to quantify the impact of customer service on business results. Questions were asked about past experiences with customer service, as well as preferences and opinions. Certain questions were repeated from a similar 2013 survey to enable trend analysis.
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Zendesk

How Retailers Overcome Promiscuous Purchasing

Published By: Workplace by Facebook     Published Date: Dec 21, 2018
Almost half of all retail purchasing journeys now involve a mobile device. This means shoppers have more choice, and exposure to more influencers that shape their buying decisions. Download this info-graphic now to learn how consumers are evolving and how tools like Workplace by Facebook can help overcome these new challenges in the retail industry.
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Workplace by Facebook

Why the Expectation of Openness is Changing the Workplace

Published By: Workplace by Facebook     Published Date: Dec 21, 2018
Technology is creating new expectations for openness within the workplace. Especially amongst a younger generation raised on mobile, messaging and instant access to information. Download this info-graphic now to see how Workplace by Facebook create a seamless experience inside the workplace with the use of openness and transparency.
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Workplace by Facebook

Why the Expectation of Openness is Changing the Workplace (Video)

Published By: Workplace by Facebook     Published Date: Dec 21, 2018
Technology is creating new expectations for openness within the workplace. Especially amongst a younger generation raised on mobile, messaging and instant access to information. Download this video now to see how Workplace by Facebook creates a seamless experience for businesses across the world, with the use of openness and transparency.
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Workplace by Facebook

Five Critical Requirements for Customer Experience in an Ultra-Connected Era

Published By: Genesys     Published Date: Dec 20, 2018
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: • Why force-fitting more channels into an aging infrastructure is not the right approach • How to create a future-ready customer experience • How an integrated approach improves your metrics and reduces operating costs
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Genesys

Boost your mobile ROI with powerful Cognitive Insights from IBM MaaS360

Published By: Group M_IBM Q119     Published Date: Dec 20, 2018
Today’s mobile landscape is very much a moving target. IT managers must keep track of all types of devices and platforms, hundreds if not thousands of applications and a threat landscape that changes by the minute. In this ever-changing environment, IT staff often find themselves drowning in mobile minutiae, overwhelmed by mountains of endpoint data but unable to extract meaning from it or make business decisions based on it.
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Group M_IBM Q119

People Science: 5 Vital Steps to Greater Workforce Visibility

Published By: Sage EMEA     Published Date: Dec 19, 2018
Do you know your people as well as you know your customers? Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people. Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people. Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights. These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions. Discover in this guide how to improve visibility of your workforce with data-driven and actionable insights. Ultimately, it will help you know your people better an
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Sage EMEA

A new Breed of Servers for Digital Transformation

Published By: Group M_IBM Q418     Published Date: Dec 18, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does.
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Group M_IBM Q418

The State of Connected In-Car Navigation Whitepaper, Written by ABI Research

Published By: HERE Technologies     Published Date: Dec 18, 2018
Are automakers re-inventing the wheel with every new navigation program without creating user value? Users movement towards free mobile apps that mirror to in-dash screens may be the symptom of a negative cost-benefit perception. But the automotive industry has an opportunity to change these market dynamics. By delivering compelling experiences that leverage their core advantages, OEMs can create touchpoints for recurring revenue streams from the IVI. This white paper from ABI Research discusses the state of the connected navigation market, the challenges OEMs face, the industry paradigms blocking OEMs from creating customer value, and the advantages OEMs could leverage.
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location data, navigation, automotive
    
HERE Technologies

Delight Users and Simplify IT with Enterprise Chatbots

Published By: BMC ASEAN     Published Date: Dec 18, 2018
Digital transformation encompasses both technological and human components. While many initiatives focus on ensuring that a company’s multi-cloud infrastructure is agile enough to meet changing demands around cloud mobile, Internet of Things (IoT), and big data, it’s equally important to empower business workers with the modern digital tools they need to be successful today. Artificial intelligence and machine learning can play a vital role on both of these fronts. In fact, 78 percent of CIOs and senior IT leaders are already looking to AI to address complexity,1 and by 2019, 30 percent of IT service desks will utilize machine learning to free up support capacity.2 The magnitude of change has forced companies to take stock of the experience they offer employees. As digital natives3 enter and advance in the workforce, talent retention is now a top priority. These workers expect to have the best tools; 93 percent of millennials cited modern and up-to-date technology as one of the most
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BMC ASEAN

A new Breed of Servers for Digital Transformation

Published By: Group M_IBM Q119     Published Date: Dec 18, 2018
Digital transformation is not a buzzword. IT has moved from the back office to the front office in nearly every aspect of business operations, driven by what IDC calls the 3rd Platform of compute with mobile, social business, cloud, and big data analytics as the pillars. In this new environment, business leaders are facing the challenge of lifting their organization to new levels of competitive capability, that of digital transformation — leveraging digital technologies together with organizational, operational, and business model innovation to develop new growth strategies. One such challenge is helping the business efficiently reap value from big data and avoid being taken out by a competitor or disruptor that figures out new opportunities from big data analytics before the business does.
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Group M_IBM Q119

Webinar: Protecting Sensitive Corporate Data from the Full Spectrum of Mobile Risks

Published By: Lookout     Published Date: Dec 13, 2018
The world has changed. Yesterday everyone had a managed PC for work and all enterprise data was behind a firewall. Today, mobile devices are the control panel for our personal and professional lives. This change has contributed to the single largest technology-driven lifestyle change of the last 10 years. As productivity tools, mobile devices now access significantly more data than in years past. This has made mobile the new frontier for a wide spectrum of risk that includes cyber attacks, a range of malware families, non-compliant apps that leak data, and vulnerabilities in device operating systems or apps. A secure digital business ecosystem demands technologies that enable organizations to continuously monitor for threats and provide enterprise-wide visibility into threat intelligence. Watch the webinar to learn more about: What makes up the full spectrum of mobile risks Lookout's Mobile Risk Matrix covering the key components of risk How to evolve beyond mobile device management
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Lookout

Webinar: Why Mobile Security Is Keeping CISOs Up at Night

Published By: Lookout     Published Date: Dec 13, 2018
Mobile security is making the role of today’s CISO more complicated than ever. Watch the webinar for a discussion of current threats, a review of mobile security solutions, and best practices for adoption and implementation.
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Lookout

Enabling Single Sign-On Across All Application Types 

Published By: Akamai Technologies     Published Date: Dec 11, 2018
"Businesses continue to evolve as digital technologies reshape industries. The workforce is mobile, and speed and efficiency are imperative, necessitating dynamic, cloud-based infrastructures and connectivity, as well as unhindered, secure application access — from anywhere, on any device, at any time. Leaders must remove hurdles to progress, but new business initiatives and processes increase the attack surface, potentially putting the company at risk.
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Akamai Technologies

5 Reasons Enterprises Need a New Access Model

Published By: Akamai Technologies     Published Date: Dec 11, 2018
Traditional remote access technologies—like VPNs, proxies,and remote desktops—provide access in much the same way they did 20 years ago. However, new and growing business realities—like a growing mobile and distributed workforce—are forcing enterprises to take a different approach to address the complexity and security challenges that traditional access technologies present. Read this whitepaper to learn 5 key reasons why it’s time for enterprises to adopt a new remote access model.
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Akamai Technologies

How to Fix the Hole in Your Enterprise Security Strategy

Published By: Akamai Technologies     Published Date: Dec 11, 2018
The challenges that IT security professionals face grow more complex daily: Cyberthreats are sophisticated and ever-evolving, the workforce is varied and mobile, and access to the corporate network must be customized and efficient.
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Akamai Technologies

Mobile Phishing 2018: Myths and facts facing every modern enterprise today

Published By: Lookout     Published Date: Dec 11, 2018
"Phishing on mobile is the biggest unsolved cybersecurity problem in the enterprise today. This is because phishing is both different and more problematic on the mobile device. "
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Lookout

Market Guide for Mobile Threat Defense

Published By: Lookout     Published Date: Dec 11, 2018
Employees can now access your corporate data from any device, anywhere. But what does this new norm mean for your security?
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Lookout

Relevance is everything whitepaper: How location data improves advertising efficiency

Published By: HERE Technologies     Published Date: Dec 06, 2018
Advertisers are beginning to invest in location insights which give them data on how and why transactions are made in specific places. U.S. marketers are poised to double their spend on location-targeted mobile ads between 2017 and 2021 to $32 billion, according to research firm BIA/Kelsey. Understanding location is key to gaining insights and making change. HERE offers data sets and services that advertisers can use to contextualize consumer movements and habits in the world around them. This gives them well-timed and relevant advertising.
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location data, ad tech, location targeting
    
HERE Technologies

How location data boosts ad relevance: a case study with adsquare

Published By: HERE Technologies     Published Date: Dec 06, 2018
adsquare offers brands insights into customer behaviors and footfall to underpin digital marketing campaigns. Using a detailed brief of the audience the brand wishes to reach, adsquare gathers data from a range of mobile, online and offline sources. This rich data gives a brand a stronger opportunity to create relevant campaigns for their audiences. It is critical to adsquare’s success that its data sources are reliable. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE is building and sharing real-time location intelligence with adsquare which reveals patterns to show how and why customers make transactions in specific places.
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location data, ad tech, location targeting
    
HERE Technologies

Relevance is everything infographic: How location data improves advertising efficiency

Published By: HERE Technologies     Published Date: Dec 06, 2018
How can brands make the most of the growing opportunities offered by location data? Understanding location and its connection to customer behavior is key to gaining full and reliable insights and making efficient change. HERE is building and sharing real-time location intelligence which reveals why customers make transactions in specific places. HERE’s Open Location Platform contextualizes consumer motivations in the world around them. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE also shares its own insights into the future of reaching customers on their mobile devices as they travel, including in-car advertising.
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location data, ad tech, location targeting
    
HERE Technologies

A practical guide to optimizing the care pathway for hospitals

Published By: ALE     Published Date: Dec 05, 2018
A hospital’s network is the foundation for the critical applications that run on it, where most of those applications are related to the hospitals core businesses. The return on the investments made in EMR (electronic medical records), PACS (picture archiving and communication system), clinical imaging systems and workstations on wheels, can only be truly realized if those assets are always available to the people in need in a reliable, secure and highly optimized way, at a fixed location, or while mobile. Find out how to simplify network management and enhance application and service visibility with Smart Analytics and PALM by downloading this whitepaper today.
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ALE

Veritas Netbackup 8.1.2 Top Reasons to Upgrade.

Published By: B Channels     Published Date: Dec 03, 2018
With NetBackup™ 8.1.2, the most common activities can now be accomplished within a few clicks or touches, thanks to the new intuitive, web-based UI. Authorize secure, self-serve access for a variety of other users with different roles from your desktop or mobile device. Not ready to switch to the new UI just yet? The classic NetBackup UI is still there for you.
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B Channels

Take your security to new heights: The Cloud

Published By: Cisco Umbrella EMEA     Published Date: Dec 03, 2018
The cloud — at one point it was a revolution in the workplace. Now it is simply accepted as an efficient way to get business done. Most of today’s IT security was built to protect a well-defined network infrastructure, but that is yesterday’s architecture. When users and assets move outside the network perimeter where the traditional security stack can no longer protect them, your enterprise is exposed to an entirely new set of risks. And with more apps and sensitive data living in the cloud or on mobile devices, gaps emerge that leave organizations susceptible to attacks. Read this flipbook to see how you can take your security to new heights. We'll explain the challenges driving the shift in the market and how you can take advantage of these changes and improve security for your organization.
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Cisco Umbrella EMEA
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