mobile workers

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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry

Published By: BlackBerry     Published Date: Apr 12, 2010
Incumbered by paper-based workorders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs, sets it apart from the competition, and showed market leadership.
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blackberry, videotron, automation, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing
    
BlackBerry

Maximizing Smartphone Value: Standardize and Simplify

Published By: BlackBerry     Published Date: Mar 23, 2010
Mobility is the future of business; more business is conducted in real time and between geographically dispersed situations than ever before. Also, mobility ties closely into important collaboration trends including the increasing use of social networking tools such as Facebook, LinkedIn and Twitter. The smartphone- a symbol of an increasingly mobile and interconnected population-is a familiar piece of technology for most employees.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange
    
BlackBerry

Secure Smartphone Apps: The Next Generation

Published By: BlackBerry     Published Date: Mar 23, 2010
It's no secret: Smartphones are infiltrating the corporate world and making employees more productive. Their use is no longer dictated by IT departments that provision them to executives and salespeople.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange
    
BlackBerry

Smart Policies for Personal-Liable Smartphones

Published By: BlackBerry     Published Date: Mar 23, 2010
With sleek designs and a variety of user-friendly features, smartphones have implanted themselves on the public's consciousness-so much so that one leading industry research firm reports that a record 54.5 million such mobile devices were shipped in the fourth quarter last year. With sales rising nearly 40 percent over the same quarter in 2008, the message is clear: Smartphones are hot, and not just for mobile workers.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange
    
BlackBerry

The CIO's Guide to Mobile Applications

Published By: BlackBerry     Published Date: Mar 19, 2010
Today, many companies are investing in wireless and mobile solutions. Where mobility was once viewed as a risky venture, its value is now understood. These solutions are expected to increase productivity and improve efficiency due to improved field-based access to knowledge within the mobile workforce. In the current competitive climate where companies must compete globally, wireless solutions are no longer about gaining an edge, but about keeping up with the competition.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange
    
BlackBerry

Managing Mobility as a Business Imperative

Published By: BlackBerry     Published Date: Dec 22, 2009
Over a decade ago, mobile telephony entered the enterprise through the back door: employees who could afford mobile phones occasionally used them for business; specific business units budgeted for employee mobiles and then procured them locally; policies surrounding the usage of mobile phones for work were - where they existed at all - haphazard; there was little means of policy enforcement; and in no case were these mobile phones integrated into a business's fixed telephony strategy, let alone its IT strategy. This stands in sharp contrast to other office technologies, such as PCs, faxes, and copiers.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange
    
BlackBerry

Mobile Learning with BlackBerry Smartphones

Published By: BlackBerry     Published Date: Dec 22, 2009
University of Waterloo conducted a six-week pilot project with several of its students in the Project Leadership Program, a distance learning program. Their goal was to see if mobile learning using BlackBerry smartphones would enhance their educational experience.
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blackberry, mobile applications, waterloo, cio, pim, voip, smartphones, it communication
    
BlackBerry

Using Media-Rich Mobile Learning to Meet the Needs of a Global Workforce

Published By: BlackBerry     Published Date: Dec 22, 2009
The Johnson & Johnson Family of Companies is comprised of the world's premier consumer health company, the world's largest medical devices and diagnostics company, the world's fourth-largest biologics company, and the world's seventh-largest pharmaceuticals company. With over 250 operating companies in 57 countries, Johnson & Johnson's Credo is to put the needs and well-being of the people they serve first.
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blackberry, mobile applications, johnson, pharma, cio, pim, voip, smartphones
    
BlackBerry

Driving Sales Excellence with Media-Rich Mobile Learning

Published By: BlackBerry     Published Date: Dec 22, 2009
AT&T is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world's most advanced IP-based business communications services, the nation's fastest 3G network and the best wireless coverage worldwide, and the nation's leading high speed Internet access and voice services.
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blackberry, mobile applications, at&t, pharma, cio, pim, voip, smartphones
    
BlackBerry

Economic Impact of a BlackBerry Solution in North American Enterprises

Published By: BlackBerry     Published Date: Sep 30, 2009
In September 2008 Research In Motion (RIM) commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry smartphones and BlackBerry Enterprise Server software. Forrester defines a BlackBerry enterprise solution as consisting of both BlackBerry smartphones and the BlackBerry Enterprise Server which together deliver a range of benefits to the organization.
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blackberry, mobile applications, cio, rim, roi, pim, voip, smartphones
    
BlackBerry

Emerging Opportunities for Accounting Firms in a Changing Economy

Published By: BlackBerry     Published Date: Sep 29, 2009
The year 2009 will forever be remembered as a time when the global economy began a painful restructuring amid a cascade of systemic failures -- credit panic, stock market crash, and mortgage meltdown and business contraction. But some smart and able accounting firm decision-makers stand to benefit... if they can catch the right trends. In this research report, we examine five of the critical issues that are creating new opportunities for the accounting profession and nine key strategies for obtaining competitive advantage.
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blackberry, accounting, cpa, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing
    
BlackBerry

4G Revisited. The continued evolution of wireless mobility.

Published By: iPass     Published Date: Sep 22, 2009
A few short years after 3G service brought us anytime, anywhere broadband-and before Apple rolled out its 3G iPhone-4G networks began raising the bar in select markets. This latest evolution in wireless networking offers faster wireless data transmission speeds, vastly superior coverage and support for a new generation of mobile applications and services.
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ipass, wifi, smartphones, roaming, web portal, vpn, ethernet, connection detail records
    
iPass

Lower Smart Phone Bills

Published By: iPass     Published Date: Sep 16, 2009
Thanks to new mobile technologies, work happens everywhere today. It might be responding to email on the morning train or uploading a customer contract during a cross-town cab ride. Your workers need this level of connectivity to compete. At the same time, you likely face unprecedented budgetary challenges.
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wireless, wifi, smartphones, pda, security, smartphone, personal devices, nokia
    
iPass

Increase Productivity and Reduce Security Risks for Teleworkers

Published By: Aventail     Published Date: Aug 21, 2009
Learn how to adequately protect your network while expanding your remote access capabilities. Read the free white paper, 'Increase Productivity and Reduce Security Risks for Teleworkers'.
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ssl, vpn, mobile workers, remote workers, mobile workforce, remote workforce, network security, remote access
    
Aventail

Secure Mobile Access Using SSL VPNs

Published By: Aventail     Published Date: Aug 21, 2009
In this white paper mobility expert Peter Rysavy discusses how Aventail SSL VPNs provide one secure gateway for access from any device, ensuring only authorized users get access to resources. And, with access that's optimized for specific device types, users only see information that's relevant to them at the time of access.
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ssl, vpn, encryption, secure remote access, ssl vpn, secure mobile, mobile workers, secure mobile device
    
Aventail

Remote Office Security: An Integrated, Preemptive System from Gateway to Desktop

Published By: Internet Security Systems     Published Date: Aug 21, 2009
Mobile and remote workers of all types need high-quality connections to the Internet and to their corporate networks. They need connections from branch offices, homes, airports, hotels and other locations around the world. This truly becomes a security challenge as network managers scramble to meet these needs.
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mobile workforce, remote access, network security, wireless security, off-site, remote workers, internet security, internet security systems
    
Internet Security Systems

Winning Strategies for the Evolving Legal Marketplace

Published By: BlackBerry     Published Date: Aug 10, 2009
In recent years, law firms have enjoyed remarkable financial returns due to a strong global economy, free flowing capital and a high level of demand for legal services. Law firm revenues and profits continued to be strong, even during the dotcom bust, the post 9/11 slowdown and the increasing cost of associate recruitment and retention. This success could be partly explained by the growth imperative in law firms: they must continue to grow, either by acquisition, or by recruiting laterals or associates, because law firm economics correlates size with profits. And many firms grew rapidly in the past several years.
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blackberry, altman weil, law, legal, research in motion, voip, smartphones, it communication
    
BlackBerry

Overcoming CIO Challenges in Global Mobility Management

Published By: BlackBerry     Published Date: Aug 03, 2009
This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organisations, driven by changing working practices and supported by rapidly evolving technology.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange
    
BlackBerry

Understanding High Availability for the BlackBerry Enterprise Server

Published By: BlackBerry     Published Date: Jul 23, 2009
Over the last fifteen years, mobility solutions have evolved from cell phones and pagers to platforms for wireless email and mobilizing business applications. Today's road warriors depend on their mobile devices for fast, reliable, easy access to applications and corporate data. Mobile solution downtime can adversely affect customer service, productivity, sales, and revenues.
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blackberry, mobile applications, cio, availability, pim, voip, smartphones, it communication
    
BlackBerry

Successful Mobile Deployments Require Robust Security

Published By: BlackBerry     Published Date: May 20, 2009
Mobility is no longer considered a luxury within enterprise but a critical part of a networking strategy as firms look to increase productivity and remain competitive in a rapidly changing environment. As mobility becomes an integral part of the infrastructure, IT must deal with supporting numerous devices including laptops, smartphones and other mobile handhelds. The challenge for IT will be enabling productivity improvements while mitigating the risk of numerous types of devices. The devices and their memory cards may hold sensitive organizational and personal information, including information about product announcements, 9inancial statements, or customer records.
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blackberry, mobile applications, cio, deployments, pim, voip, smartphones, it communication
    
BlackBerry

Pushing it to the streets

Published By: BlackBerry     Published Date: May 11, 2009
Research In Motion (RIM) has made its name by providing email to wireless devices for more than ten years. It has made wireless email available around the globe and has pioneered a number of the technologies that are needed to provide seamless integration between corporate and desktop email systems and BlackBerrys in the field.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange
    
BlackBerry

COCC accrues travel savings and increases productivity with online meetings

Published By: Citrix Online     Published Date: Apr 28, 2009
COCC, a leading provider of technology services for community banks and credit unions, needed a way to reach distant customers without increasing travel costs. That's when COCC decided to try online meeting technology.
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collaboration, mobile workforce, mobile workers, expense, travel, citrix online, citrix, collaborative
    
Citrix Online

Mobilizing the Service Call Offers Ricoh Numerous Business Advantages

Published By: BlackBerry     Published Date: Apr 20, 2009
Ricoh Americas Corporation (Ricoh) is a provider of document solutions, including digital imaging systems, fax machines, printers, scanners and data storage. Ricoh wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry solution that would improve call efficiency and give technicians more control over the tasks performed during their day.
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blackberry, ricoh, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software
    
BlackBerry

Inquiry Insights: Enterprise Mobility, Q1 2009

Published By: iPass     Published Date: Apr 08, 2009
Learn what Forrester has uncovered in their latest report on Enteprise Mobility trends. During the past two years, Forrester has seen the number of enterprise mobility inquiries increase nearly 55%, jumping to 550-plus inquiries in 2008. In the past year, we have seen a spike in the number of inquiries focused on mobile network architecture, new types of mobile devices, and deploying vertically focused mobile applications that address the needs of workers in certain industries (e.g., retail, transportation, and healthcare).
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forrester, wireless, infrastructure, fmc, fixed mobile convergence, network architecture, healthcare, retail
    
iPass

Blackberry Enterprise Solution: Security Technical Overview

Published By: BlackBerry     Published Date: Mar 16, 2009
This document describes the security features of the BlackBerry Enterprise Solution and provides an overview of the BlackBerry security architecture.
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blackberry, enterprise solution, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software
    
BlackBerry
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