operations management

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Enabling growth & service excellence by out-tasking data center operations

Published By: Schneider Electric     Published Date: Oct 11, 2019
Colocation facilities are rapidly designing and building new facilities in order to capitalize on market opportunity. Getting the facility up and running is the first challenge. The second? Recruiting, training, and retaining qualified data center staff. In this webinar, co-hosted by Tony DeSpirito, VP & General Manager Data Center Operations at Schneider Electric, & Brian Gisi, Infrastructure Management & Services Manager at IBM, to access field-tested methods & strategies that can help you: 1. Overcome the worldwide shortage of experienced data center professionals 2. Understand how out-tasking data center operations can benefit you & your clients 3. Identify key characteristics of a strong data center operations partner
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data center, business growth, schneider electric
    
Schneider Electric

Marketing Takes the Lead in Customer Experience Management

Published By: Adobe     Published Date: Oct 10, 2019
In this white paper we discuss the opportunities and challenges associated with customer experience management and highlight three key areas of future focus for successful European marketing leaders: customer consent management in marketing in the light of GDPR; the future of AI-driven customer engagement in marketing; and customer journey management as the new mantra and operating model for marketing operations management. Our observations and conclusions are backed by rigorous research results based on a representative sample of telephone interviews with marketing leaders across Europe. We hope you enjoy this paper and would be interested to hear your feedback. We believe the paper provides the benchmarks and insights to guide the next generation of marketing domain digital technology deployments and beyond into enterprisewide customer experience management.
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Adobe

Select the right solution for integrated workplace management

Published By: Group M_IBM Q4'19     Published Date: Sep 26, 2019
Today’s buildings and workplaces are major generators and receivers of data. By capturing and analyzing this data, organizations can gain improved understanding of their operational effectiveness, accelerated ability to react to change and increased returns from real estate-related decisions. This IBM buyer's guide outlines the features and capabilities of an effective IWMS, addressing the following key areas: Real estate management, Capital project management, Facilities management, Facilities maintenance and operations, Environmental and energy management, Cross-functional capabilities, Management system architecture. Create smarter buildings by integrating workplace data with analytics and automation with IBM TRIRIGA. Download the whitepaper.
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Group M_IBM Q4'19

Gartner report: 2019 Market Guide for Security Orchestration, Automation and Response Solutions

Published By: Group M_IBM Q4'19     Published Date: Sep 25, 2019
According to the latest research from Gartner, SOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers (SOCs). The first market guide from Gartner to cover the SOAR solution market provides analysis and direction on the current state of the SOAR market, as well as recommendations and key findings to help security and risk management leaders evaluate how a SOAR solution can improve their ability to prioritize security operations activities, formalize triage and incident response, and automate response.
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Group M_IBM Q4'19

Supply chains are transforming from reactive to predictive, cognitive and even self-healing

Published By: HERE Technologies     Published Date: Sep 23, 2019
It’s time to move your supply chain into the realm of super-intelligent. This special report is for anyone looking to enhance their supply chain operations by utilizing the latest in technological advances such as artificial intelligence (AI), machine learning and the Internet of Things (IoT). With smart use of these tools, businesses can anticipate problems and develop solutions before they occur. Forward-thinking leaders are using this disruption to optimize their supply chains and push the quality of their findings to a whole new level. In it, you’ll learn: • The markers of a truly cognitive supply chain • The crucial role of location intelligence in supply chain optimization • The impact increased visibility has on every area of your supply chain, including asset, inventory, fleet and energy management
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HERE Technologies

Smarter Quality Management: The Fast Track to Competitive Advantage

Published By: Group M_IBM Q3'19     Published Date: Aug 29, 2019
Organizations that create and deliver software — whether for their own IT operations, for the packaged applications market, or as the core of their final product, as in the systems space — must grapple not only with today’s competitive landscape, but also with increased complexity in their processes and supply chains. Many factors serve to complicate software delivery, but differentiation lies at the heart of managing this complexity. This smartpaper explores how effective quality management creates opportunities to deliver key business benefits, such as improved market share, higher customer satisfaction, and increased brand equity.
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Group M_IBM Q3'19

10 Reasons Finance Works better on the Salesforce Platform

Published By: FinancialForce     Published Date: Aug 20, 2019
Streamline your Financial Processes on the Salesforce Platform Imagine operating your core financial management functions including general ledger, invoicing, accounts receivable, revenue recognition, fixed assets, spend management and accounts payable on the same Salesforce cloud platform you use to run your sales, marketing, and services operations. FinancialForce Accounting combines the power of the Salesforce App Cloud with a groundbreaking cloud accounting system design. The result is an efficient and cost-effective solution that goes well beyond basic bookkeeping and transaction processing, spawning a new generation of financial management applications. Download this eBook and learn how you can:
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FinancialForce

Principled Technologies - Unity 880 XT Compete

Published By: Dell EMC Storage     Published Date: Aug 15, 2019
Businesses of all sizes struggle with aging gear and lack of storage. In fact, in a 2018 Enterprise Storage Forum survey, IT and business leaders cited these concerns as their two biggest storage infrastructure challenges. But in mid- to enterprise-sized businesses, where every dollar counts, fixing these problems can feel like a tall order. If you’re going to upgrade your storage, you need to make sure you’re getting an efficient array that will help you maximize the value of your storage and your data. We tested two storage arrays to see which could best help organizations meet these goals: the Dell EMC™ Unity™ XT 880F, and an all-flash offering in the entry-level market from a competitor (“Vendor A”). In our hands-on testing, the Dell EMC Unity XT array processed up to 93 percent more input/output operations per second (IOPS) in an 8KB 100% random read test and reduced 129 percent more data. It also carried out common management tasks faster, cutting the number of deployment steps i
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Dell EMC Storage

Three Ways to Drive Cost Reductions in False Positive Investigations

Published By: TIBCO Software     Published Date: Jul 22, 2019
The biggest headache for most payment operations teams is cost control — and a large part of it comes from fraud management: Investigation teams waste large amounts of time just assembling the data needed to make decisions. Detection engines are always playing catchup with the latest fraud patterns. Ever changing regulations increase the time and cost required to reach compliance and meet audit standards. Given their scope and impact, replacing core fraud systems is not an option for most firms. But instead of replacing them, you can improve the investigative process with augmented investigation, and improve the detection process by enhancing current systems. This whitepaper describes three ways financial services firms can use TIBCO solutions to lower the cost of investigations through faster results, reduce fraud losses through better detection, and simplify audit and regulatory compliance through centralized access to information.
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TIBCO Software

Modernizing Emergency Shutdown Systems: Step 1 Funding Approach

Published By: Schneider Electric     Published Date: Jul 18, 2019
The Digital Revolution. Industry 4.0. The Industrial Internet of Things. The 4th Industrial Revolution. Call it what you will but today’s fast-accelerating technological evolution has forever changed the business of manufacturing.
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data center operations, iot energy management, internet of things, energy efficiency
    
Schneider Electric

Futureproofing Consultancies: New Tools Deliver Better Engagement Visibility

Published By: Deltek     Published Date: Jul 10, 2019
Adopting a PSA solution can help position small to mid-sized consulting firms for future growth by modernizing and futureproofing their underlying business processes in every area of operations and management. Read this white paper by IDG to learn why having purpose-built technology can drive engagement, improve resource and business visibility, and put your growing firm on a path to success.
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Deltek

5 Challenges Fleet Management Systems Are Solving for Business and Operations Leaders

Published By: U.S. Cellular     Published Date: Jun 20, 2019
Take a look at the top five reasons business and operations professionals are implementing fleet management systems — and seeing results. This easy-to-read ebook shows you how fleet management works and which features can lead to increased profits, better customer service and other important benefits. Learn more about features you may not have known about, as well as the surprising numbers around what you stand to gain. You’ll see what more and more of your peers are discovering — that a fleet management solution may be the key to making your job easier, by helping you solve common fleet-related problems.
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U.S. Cellular

How AI can improve contact center and agent performance

Published By: Genesys     Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling. Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can: Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement Harness the power of your data to align customers with the best resource Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
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Genesys

Enterprise SD-WAN in the Real World

Published By: Forcepoint     Published Date: Jun 06, 2019
Unlike traditional network architectures, software-defined wide-area networking (SD-WAN) makes it possible to harness existing network technology to better align operations and business policies. While many companies identify a need to evolve to SD-WAN, they are not always convinced SD-WAN can deliver the necessary enterprise capabilities. Join us for a webinar with Link-Connect to learn how they use Forcepoint NGFWs to deliver enterprise-class SD-WAN to manage more than 400 sites from a single management console. In this webcast, learn how Forcepoint NGFW: Simplifies operations. Management is easier with central management, visibility and hierarchical policies. Saves investment dollars. Smarter use of capacity and the ability to visualize and prioritize traffic reduces connectivity costs. Boosts business outcomes. Optimized capacity, increased security and ensured high availability
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Forcepoint

eBook : SAP on Azure

Published By: Rackspace     Published Date: May 28, 2019
Today, it isn’t a matter of if you’re taking SAP to the cloud – but a matter of when, and how you’re going to make it happen. Because by moving your SAP workloads to the cloud, you are putting them together with other data streams, advanced analytics and machine learning, to create a powerful combination to better engage customers, empower employees, optimize operations and transform products. This e-book introduces Rackspace as the managed cloud service provider to partner, for moving SAP workloads to Azure. Being certified in all the leading SAP technologies, including hosting services, HANA Operations and HANA Enterprise Cloud (HEC) – and having been awarded Microsoft Hosting Partner of the Year five times – Rackspace has got the whole SAP on Azure solution covered, from planning to deployment and ongoing management. Check out the case studies of global companies, like Rockwell Automation, The Mosaic Company, Malaysia Airlines and Coats & Clark, to discover how they have benefi
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Rackspace

The Total Economic Impact™ Of Dynatrace

Published By: Dynatrace     Published Date: May 21, 2019
Dynatrace™ is a full stack solution that covers application performance management, digital experience management, infrastructure monitoring and AIOps. Dynatrace commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Dynatrace™. This study provides readers with a framework to evaluate the potential financial impact of Dynatrace™ on their organizations and how it can affect business operations and users of all types when moving from prior-generation application performance management (APM) toolsets.
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Dynatrace

Three Ways to Drive Cost Reductions in False Positive Investigations

Published By: TIBCO Software     Published Date: May 20, 2019
The biggest headache for most payment operations teams is cost control — and a large part of it comes from fraud management: Investigation teams waste large amounts of time just assembling the data needed to make decisions. Detection engines are always playing catchup with the latest fraud patterns. Ever changing regulations increase the time and cost required to reach compliance and meet audit standards. Given their scope and impact, replacing core fraud systems is not an option for most firms. But instead of replacing them, you can improve the investigative process with augmented investigation, and improve the detection process by enhancing current systems. This whitepaper describes three ways financial services firms can use TIBCO solutions to lower the cost of investigations through faster results, reduce fraud losses through better detection, and simplify audit and regulatory compliance through centralized access to information.
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compliance, audit, fraud, data, detection, transactions, investigation, cost
    
TIBCO Software

Autonomous Database for Dummies

Published By: Oracle     Published Date: May 08, 2019
What if your database could install, manage, secure, and upgrade itself—with little or no manual administration required? Now it’s possible, thanks to machine learning, artificial intelligence and the power of the cloud. Discover how the Oracle Autonomous Database is: • Self-driving: Tell it the service level you want to achieve, and it does the rest. • Self-securing: It installs patches automatically and uses AI to counter threats. • Self-repairing: It patches, scales, and tunes itself while your operations are running, to deliver 99.995% uptime. Discover the power of autonomous data management. Download now.
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Oracle

10 Frequently Asked Questions About Multicloud

Published By: CloudHealth by VMware     Published Date: Apr 15, 2019
Whether you’re a leader of Infrastructure & Operations for a large enterprise or a mid-sized business looking to scale, you’ll likely have similar questions about multicloud that need answers. Read this eBook for a better understanding of multicloud architecture, and get answers to questions such as: What’s the difference between hybrid cloud and multicloud? What are the top benefits and challenges of multicloud? What is the value proposition of multi cloud management? What is a multicloud strategy? Download this free eBook today to get started on your multicloud management journey.
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CloudHealth by VMware

10 Frequently Asked Questions About Multicloud

Published By: CloudHealth by VMware     Published Date: Apr 15, 2019
Whether you’re a leader of Infrastructure & Operations for a large enterprise or a mid-sized business looking to scale, you’ll likely have similar questions about multicloud that need answers. Read this eBook for a better understanding of multicloud architecture, and get answers to questions such as: What’s the difference between hybrid cloud and multicloud? What are the top benefits and challenges of multicloud? What is the value proposition of multi cloud management? What is a multicloud strategy? Download this free eBook today to get started on your multicloud management journey.
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CloudHealth by VMware

Making a Business Case for Investing in Network Performance Management

Published By: Viavi Solutions     Published Date: Feb 19, 2019
Network performance management tools can drive operational efficiency and improve network uptime, but many network managers haven’t adopted such tools. The potential benefits of a performance management tool are substantial, but network managers must make a business case for such investment. This white paper reveals why network operations teams should invest in network performance management solutions, and how they can justify to IT management and CIOs that the tool will deliver a substantial return on investment, along with improving IT’s ability to support business goals.
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Viavi Solutions

10 Frequently Asked Questions About Multicloud

Published By: CloudHealth by VMware     Published Date: Feb 14, 2019
Whether you’re a leader of Infrastructure & Operations for a large enterprise or a mid-sized business looking to scale, you’ll likely have similar questions about multicloud that need answers. Read this eBook for a better understanding of multicloud architecture, and get answers to questions such as: -What’s the difference between hybrid cloud and multicloud? -What are the top benefits and challenges of multicloud? -What is the value proposition of multicloud management? -What is a multicloud strategy? Download this free eBook today to get started on your multicloud management journey.
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multicloud managment, cloud management
    
CloudHealth by VMware

Case Study: Arriva

Published By: Cherwell Software     Published Date: Jan 28, 2019
In 2017, Arriva’s UK operations underwent a major IT transformation project to centralize its IT department and 13-strong service desk team. Arriva launched an RFP to find a single solution that could replace its disparate tools and fully unite the separate IT services departments. Three vendors were involved in the tender, but Alan found that Cherwell immediately stood out as the right choice and chose its IT Service Management solution.
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Cherwell Software

SANS Whitepaper: Practical Industrial Control System (ICS) Cybersecurity: IT and OT Have Converged

Published By: Tenable     Published Date: Jan 25, 2019
"This whitepaper from the SANS Institute focuses on the growing use and benefits derived from information technology (IT) and operational technology (OT) convergence which includes more effective management and operation of contemporary control systems. IT/OT convergence carries unique challenges that make managing and securing an industrial control system (ICS) more difficult. This is due to greater technical complexity, expanded risks and new threats to more than just business operations. This paper explores the issues that arise with the blending of IT and OT into combined cyber-physical systems where risks must be identifed and managed. Download this report to get answers to these questions: -Why are digital asset inventories critical for IT/OT security risk management? -How does knowledge about risks and vulnerabilities to IT/OT systems lead to better risk management? -Can applying even a few of Center for Internet Security (CIS) Controls make a marked difference in the securit
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Tenable

Gartner Magic Quadrant for Data Quality Tools

Published By: Group M_IBM Q119     Published Date: Jan 08, 2019
The discipline of data quality assurance ensures that data is "fit for purpose" in the context of existing business operations, analytics and emerging digital business scenarios. It covers much more than just technology. It includes program management, roles, organizational structures, use cases and processes (such as those for monitoring, reporting and remediating data quality issues). It is also linked to broader initiatives in the field of enterprise information management (EIM), including information governance and master data management (MDM)
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Group M_IBM Q119
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