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Part 2: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: Jun 02, 2014
Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
Lexmark

Part 1: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: Jun 02, 2014
A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
Lexmark

Part 1: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: May 28, 2014
A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
Lexmark

Part 2: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: May 28, 2014
Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
Lexmark

Who Knows Your Customers Better than You Do?

Published By: Lexmark     Published Date: May 28, 2014
A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.
Tags : 
pos, lexmark, mps, point-of-service, customer relationship management, workforce management, web service management, business technology
    
Lexmark

Part 1: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: May 28, 2014
A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
Lexmark

Part 2: Growth Imperatives Focus The Business On Point-Of-Service Workers

Published By: Lexmark     Published Date: May 28, 2014
Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces, data management, enterprise software, contact management
    
Lexmark

Who Knows Your Customers Better than You Do?

Published By: Lexmark     Published Date: May 28, 2014
A UBM Techweb white paper on how point-of-service employees are vital for nurturing existing customers and bringing in new ones.
Tags : 
pos, lexmark, mps, point-of-service, customer relationship management, workforce management, web service management, business technology
    
Lexmark

Trending Now: Seizing the Moments in Customer Loyalty

Published By: Aimia     Published Date: Mar 25, 2014
Identify the most important inflection points along your customer journey from curious newcomers to brand loyalists. In this Retail Brief, learn the 10 most important loyalty moments of truth — and offer a few guidelines for getting them right.
Tags : 
aimia, inflection points, marketing, customer loyalty, customer interaction, loyalty program. post-purchase service, interaction data, purchase cycle
    
Aimia

Smarter Process in the age of the customer

Published By: IBM     Published Date: Mar 04, 2014
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
Tags : 
business operations, business process management, bpm, process automation, smarter process, age of customer, business activity monitoring, business analytics
    
IBM

Enterprise file-sharing on mobile devices: from foe to friend

Published By: Nativeflow     Published Date: Feb 25, 2014
Are your company’s employees using Sharepoint, Dropbox for Business or other enterprise cloud file-sharing services? Do your users want to use standard market aps to view and edit shared files on the go? Are you concerned about preventing enterprise data leakage from mobile devices? Download the datasheet to learn about approaches that address these challenges so that your enterprise can use these services while ensuring enterprise data is protected.
Tags : 
enterprise file-sharing, mobile devices, sharepoint, dropbox, cloud file-sharing, standard market app, datasheet, file leakage
    
Nativeflow

Gamification: The Long and Short of It

Published By: Badgeville     Published Date: Feb 13, 2014
Game applications in business result in both long and short-term success. Short-term effects will occur quickly, while proper implementation and use of game psychology will enable business leaders to maintain this success in the long-term. Gain valuable insights into both long and short-term gamification success from these industry visionaries, and learn how to harness the power of games to fundamentally change the nature of work.
Tags : 
gamfiication, gamify, engagement, bunchball, gigya, big door, loyalty, productivity
    
Badgeville

Network Monitoring and Troubleshooting for Dummies

Published By: Riverbed     Published Date: Jan 28, 2014
The purpose of this book is to introduce you to common network performance management (NPM) issues and give you a new way of looking at solving them. This perspective allows you to see your network from your users’ point of view, namely, the services and applications they use and their experience with them. Of course, you can still get down to the other flow and packet levels, but macro-level visibility is a key differentiator in your ability to monitor and troubleshoot network performance efficiently.
Tags : 
application performance management, application performance monitoring, big data apm, network performance management, network performance monitoring, network performance troubleshooting, networking, it management
    
Riverbed

Software Defined Application Services

Published By: F5 Networks Inc     Published Date: Jan 21, 2014
Information technology is at a crucial turning point. Enterprise IT departments are under constant pressure to meet user and application demands, aware that cloud deployments offer an easier and faster alternative but often pinned down by legacy deployment models. The problem stems from the inability of those legacy models to adapt to meet expectations for rapid provisioning, continuous delivery, and consistent performance across multiple environments. Read this whitepaper to learn more about the evolution of application delivery and the services your enterprise can utilize to successfully manage the increased pressure on network and application infrastructure.
Tags : 
f5 networks, f5 software, software defined application services, application services, application layer, application delivery, cloud, deployment
    
F5 Networks Inc

Service Outages: Is Your Monitoring Strategy Working?

Published By: NETIQ     Published Date: Dec 03, 2013
This flash point paper discusses system and application management and the struggle against service outages. With data overload and data isolation often being the root cause, a services-level approach can reduce the potential of impacting events.
Tags : 
netiq, service outages, monitoring strategy, system failure, single management view, policy based management, security management, business technology
    
NETIQ

Video: Deploying a SharePoint 2010 Server Farm on the AWS Cloud

Published By: Amazon Web Services, Inc     Published Date: Nov 21, 2013
Watch this on-demand webinar to learn the steps and available tools necessary to design, setup, and deploy infrastructure to run a multi-server Microsoft SharePoint Server Farm on AWS. Solution Architect Ulf Schoo will cover how to architect for high availability and provision the relevant AWS services and resources to run SharePoint Server workloads at scale on the AWS Cloud. Also included with the video is the Microsoft SharePoint Server on AWS: Reference Architecture Whitepaper.
Tags : 
aws sharepoint, sharepoint hosting, sharepoint server, sharepoint server farm, enterprise sharepoint, sharepoint webinar, sharepoint cloud, sharepoint migration
    
Amazon Web Services, Inc

An Executive Point of View: Transforming your Business with Software as a Service

Published By: IBM     Published Date: Nov 12, 2013
Customers are more demanding, the competitive landscape is more dynamic, and the very structure of companies is evolving rapidly. What can executives and business leaders do to stay ahead of the curve? Read this eBook to find out how software as a service (SaaS) can transform your business into a more competitive, customer-centric organization.
Tags : 
software as a service, saas, executive, saas solutions, business process innovation, analytics, knowledge management, enterprise applications
    
IBM

Smarter Process in the age of the customer

Published By: IBM     Published Date: Nov 12, 2013
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
Tags : 
business operations, business process management, bpm, process automation, smarter process, age of customer, business activity monitoring, business analytics
    
IBM

Frost and Sullivan: Moving Video Collaboration to the Cloud

Published By: Blue Jeans Network     Published Date: Oct 17, 2013
Download this white paper to learn why businesses seeking a competitive edge should deploy video conferencing and the pain points associated with today's video conferencing deployments and how they can be moved to the cloud. You'll also discover how the Blue Jeans cloud video conferencing service is addressing these challenges to make successful video conferencing a reality for businesses of all sizes.
Tags : 
video collaboration, pervasive video, video conferencing, mobility, cloud based video conferencing, collaboration
    
Blue Jeans Network

Frost and Sullivan: Moving Video Collaboration to the Cloud

Published By: Blue Jeans Network     Published Date: Oct 17, 2013
Download this white paper to learn why businesses seeking a competitive edge should deploy video conferencing and the pain points associated with today's video conferencing deployments and how they can be moved to the cloud. You'll also discover how the Blue Jeans cloud video conferencing service is addressing these challenges to make successful video conferencing a reality for businesses of all sizes.
Tags : 
video collaboration, pervasive video, video conferencing, mobility, cloud based video conferencing
    
Blue Jeans Network

The Basics of SharePoint Management : A Metalogix eBook

Published By: Metalogix     Published Date: Oct 16, 2013
Microsoft SharePoint sites can play a critical role in just about every business workflow.Originally embraced to streamline internal employee collaboration, today SharePointsystems support customer-facing services and enable information sharing with partners.
Tags : 
metalogix, ebook, microsoft sharepoint, microsoft sharepoint collaboration, governance and compliance, configurations, software development, it management
    
Metalogix

Unified Endpoint Management in the Age of Mobility

Published By: EMA     Published Date: Sep 23, 2013
Join Steve Brasen, EMA Managing Research Director, and Kimber Spradlin, IBM Product Marketing for Endpoint Manager, for this informative, on-demand Webinar where the latest unified endpoint management research is revealed. Learn the strategic management processes necessary to empower a mobile workforce with the agility to adapt to rapidly evolving business requirements. Topics discussed include: • Securing devices without impeding user productivity • Expanding management processes to address increased device heterogeneity • Supporting employee-owned devices • Simplifying practices for delivering business IT services • Enhancing user flexibility in accessing IT resources necessary to achieve business goals
Tags : 
ibm, ema, on-demand webinar, endpoint management, mobile workforce, strategic management, technology, productivity
    
EMA

Deploy a Microsoft SharePoint 2010 Server Farm in the Amazon Web Services Cloud in 6 Simple Steps

Published By: Amazon Web Services, Inc     Published Date: Sep 16, 2013
Deploy a Microsoft SharePoint 2010 server farm on the Amazon Web Services (AWS) Cloud in 6 simple steps. Save money on IT infrastructure costs with no long term commitments. Learn how with our planning and implementation Guide, which also includes deployment tools, templates, and a video tutorial. Download Today!
Tags : 
aws sharepoint, enterprise sharepoint, microsoft sharepoint, microsoft sharepoint download, microsoft sharepoint online, microsoft sharepoint solutions, ms sharepoint, ms sharepoint services
    
Amazon Web Services, Inc

The Benefits of Having a Server

Published By: Dell & Microsoft     Published Date: Jul 23, 2013
As small businesses grow, many reach a point when their computing systems falter. A company with only a handful of employees can usually get by with disconnected computers and software packages. But as you add desktops, laptops and other devices to support an increasing headcount, the system can become so cumbersome that productivity and customer service start to suffer.
Tags : 
benefits, server, small business, it management
    
Dell & Microsoft

Advanced Medical Imaging Radiological Services

Published By: ZirMed     Published Date: Jun 28, 2013
Advanced Medical Imaging (AMI) offers a full range of diagnostic imaging and intervention services in the metro Denver, Colorado area. In an effort to create a more proactive patient collection process they turned to ZirMed. Learn how AMI was able to increase point-of-care collections by estimating patient responsibility and collecting a portion of payment before service.
Tags : 
medical imaging, radiologic services, ami, diagnostic imaging, intervention services, radiologist, claims management
    
ZirMed
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