process management

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Getting to Iconic: How world-leading brands balance talent and technology for CX excellence

Published By: Genesys     Published Date: Dec 20, 2018
Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand value. However, knowing how to temper the instinct to throw technology solutions at efficiency problems is what distinguishes global customer experience leaders from the rest. New technologies must be balanced with appropriate investment in human resources. This is the central finding of a global survey of over 550 senior executives conducted by MIT Technology Review to examine the pressures that shape their customer experience processes and the tools and strategies they employ to mitigate those challenges and continuously improve customer engagement. Read the report to get a detailed look at: • The strategies that differentiates an Iconic firm from other businesses • How strategies vary across regions based on maturity and customer expectations • Future innovation management and technology
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Genesys

Ebook: Streamline Your Financial Close

Published By: Coupa     Published Date: Dec 14, 2018
Business Spend Management Improves Visibility and Control Over Spend for Financial Leaders Closing the books can be a tedious, manual process when accrual balances don’t match AP balances and a backlog of invoices cause an increase in resource hours. Get insight on how Salesforce and Ionis Pharmaceuticals leverage business spend management to streamline the financial close. Read this eBook to learn how to: • Automate spend processes to cut heavy manual workloads • Gain full visibility and control over spend • Move from transactional “spreadsheet jockey” to strategic management • Minimize risk associated with missed accruals
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Coupa

Ebook: CFOs Find a Sharp Strategic Edge in Business Spend Management

Published By: Coupa     Published Date: Dec 14, 2018
Financial services firms are turning to Business Spend Management (BSM) as a Strategic Solution Beset by competitors and burdened by ever-shifting regulatory requirements, financial services firms are turning to cloud-based technology to gain better control over—and visibility into—spending. In the process, they are becoming fiercer competitors. Download this ebook for insights into how you can improve your organization's financial health and how: A cloud complete-BSM solution can track and measure all purchasing activities, identifying patterns that provide opportunities for negotiating discounts, and better managing risk To increase savings across source-to-contract, procure-to-pay, travel & expense management, as well as risk and supplier management Modern technology enables the finance function to take cost-management to a deeper level—without investing in IT infrastructure
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Coupa

GDPR: 5 Lessons Learned, Veeam Compliance Experience Shared. CIO Summary.

Published By: Veeam '18     Published Date: Dec 04, 2018
"The new EU General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in 22 years and it will have a profound impact on every organization that relies on the storage and processing of personal data of EU citizens. Starting May 25, 2018, the penalties begin for noncompliance, with GDPR fines of up to 4% of annual global revenue or 20 million euros - whichever is greater. As this new regulation also impacts Veeam®, we wanted to share our insights on our road to compliancy. In a new executive brief, GDPR: 5 Lessons Learned, Veeam Compliance Experience Shared, we walk through these lessons and share how our software played a critical role within data management and protection strategies to ensure we remain compliant while delivering Availability for the Always On Enterprise™."
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Veeam '18

Save Time, Save Money (Czech)

Published By: Dell EMC EMEA     Published Date: Nov 22, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®.
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Dell EMC EMEA

Save Time, Save Money

Published By: Dell EMC EMEA     Published Date: Nov 22, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®.
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Dell EMC EMEA

Ahorre tiempo y ahorre dinero

Published By: Dell EMC EMEA     Published Date: Nov 22, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®.
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Dell EMC EMEA

Bespaar tijd en geld

Published By: Dell EMC EMEA     Published Date: Nov 22, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®.
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Dell EMC EMEA

Save Time, Save Money (Polish)

Published By: Dell EMC EMEA     Published Date: Nov 22, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®.
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Dell EMC EMEA

Spara Tid, Spara Pengar

Published By: Dell EMC EMEA     Published Date: Nov 22, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®.
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Dell EMC EMEA

Save Time, Save Money (Turkish)

Published By: Dell EMC EMEA     Published Date: Nov 22, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®.
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Dell EMC EMEA

Wasabi Hot Cloud Storage revolutionizes access to your archived content

Published By: Wasabi     Published Date: Nov 13, 2018
In this case study, read about how one major broadcaster discovered a whole new solution for accessing their archived content and saved a lot of money in the process. Needing on-demand access to archived promotional content this broadcaster was using both on-premise storage and off-promise tape storage with disappointing results. Seeking an alternative they looked to the cloud and Amazon S3. But before they could pull the trigger their media management company Acembly introduced them to Wasabi. It was a game changer. Wasabi’s Hot Cloud Storage is 80% cheaper and 6x the speed of even Amazon’s fastest offering. Plus, there’s free unlimited egress which is crucial for companies with unpredictable content needs. Download the case study to see how Wasabi’s revolutionary cloud storage technology is changing the possibilities for broadcasters and how they access their content.
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Wasabi

Are subtle inefficiencies condensing your bottom line?

Published By: Magnetrol     Published Date: Nov 05, 2018
U.S. Department of Energy surveys show that minor adjustments in process management can incrementally improve efficiency in commercial and heavy industries. These include pulp & paper, chemical, petroleum refining, mining and food processing where as much as 60% of their total energy consumption goes to the production of steam. The information-packed Steam Generation & Condensate Recovery Process Optimization kit from Magnetrol explains how effective instrumentation solutions can:
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Magnetrol

AWS Live Panel Discussion: Simplify Large-Scale IoT Device Management

Published By: AWS     Published Date: Oct 31, 2018
In this panel discussion, AWS will join APN IoT Competency Partners, Bsquare (device management software and services), Eseye (global cellular connectivity), and Intel (edge-to-cloud IoT platform spanning sensors, processors, IoT gateways), and cloud infrastructure, for a conversation about the challenges and opportunities of device management. Find out how enterprises can accelerate time to business value with an integrated and fully-managed approach to their connected devices.
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aws, iot, device, management, aws
    
AWS

Benchmark Your Readiness For A GDPRCompliant World

Published By: Group M_IBM Q418     Published Date: Oct 23, 2018
The EU General Data Protection Regulation (GDPR) has arrived. Every company doing business with European customers — regardless of location — must make considerable governance, people, process, and technology changes to comply with the new rules. While companies have made progress, more work remains. To succeed, they must tackle key challenges, including data identification, mapping, and access management. Despite the work ahead, forward-looking businesses understand GDPR is an opportunity. This is a transformation for a data-savvy world, with the potential to yield enhanced customer and business benefits. Investment in solutions with data privacy, security, and compliance offerings that can protect data no matter where it’s stored — on-premises and in the cloud — can ease companies along their readiness journeys and help them achieve and sustain compliance from May 25, 2018, and onward
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Group M_IBM Q418

Why cloud-based disaster recovery offers effective data protection

Published By: NetApp     Published Date: Oct 12, 2018
Big data needs both high availability and protection. The amount of data created and replicated globally is predicted to increase ten-fold by 2025, according to IDC research. You may be wondering where to store that big data, as well as how to ensure your data is highly available and protected. In this eBook, explore why cloud-based disaster recovery (DR) improves data availability, eases the processes associated with DR management, and creates a more economically efficient solution for today’s data-driven companies.
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NetApp

How Panera Bread reduces payroll cycle time and processing costs.

Published By: Workday     Published Date: Oct 11, 2018
Before Workday, Panera Bread’s payroll processes were manual, inefficient, and error-prone, and payroll nightmares and compliance risks were a regular occurrence. Complex systems and costly integrations made it impossible for the company to keep up with its rapid growth or gain valuable insights into global labor expenses. See the infographic to learn why unifying HR, payroll, time tracking, and absence management in a single system allows Panera to use one consistent, flexible, and scalable system across the U.S. and Canada.
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Workday

SAP Ariba Solutions Managing Design-to-Deliver Processes in the High-Tech Value Chain

Published By: SAP     Published Date: Oct 11, 2018
For years, high-tech companies have relied on manual, linear, design-to-deliver processes when selecting, managing, and collaborating with suppliers of components and raw materials. But the digital marketplace has transformed the nature of how business gets done. Digital networks are disrupting business and changing the nature of direct spend management – and just in time to deliver new efficiencies and cost savings needed to compete in today’s complex marketplace.
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SAP

SAP Ariba Solutions Managing Design-to-Deliver Processes in the High-Tech Value Chain

Published By: SAP Ariba     Published Date: Oct 11, 2018
For years, high-tech companies have relied on manual, linear, design-to-deliver processes when selecting, managing, and collaborating with suppliers of components and raw materials. But the digital marketplace has transformed the nature of how business gets done. Digital networks are disrupting business and changing the nature of direct spend management – and just in time to deliver new efficiencies and cost savings needed to compete in today’s complex marketplace.
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SAP Ariba

Taking Advantage of NetApp Flash for SAN: Learn When and Why to Migrate Your Workloads

Published By: NetApp     Published Date: Sep 26, 2018
Get practical advice from IT professionals on how to successfully deploy all-flash arrays for Oracle, SAP and SQL Server workloads in a SAN environment. You'll explore topics such as transaction processing speed, storage management, future requirements planning, workload migration and more.
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netapp, flash, san, workload, netapp
    
NetApp

Digital Business Process Management: A Transformational Force

Published By: Red Hat     Published Date: Aug 22, 2018
What does a digital transformation look like? It varies from organization to organization, of course, since they have invested in countless systems and applications over the years. Digital transformation consists of building new applications and next-generation architectures on today’s open standards, using on-demand resources. For many organizations, digital transformation also means optimizing existing systems and application resources – integrating, replacing, or abstracting key pieces of their infrastructures into services.
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Red Hat

The State of Business Process Management 2018

Published By: Red Hat     Published Date: Aug 22, 2018
Unlike surveys that just look at what respondents say at a specific point in time, the BPTrends survey has been asking questions of process practitioners for over a decade. Thus, we are in a good position to generalize about ongoing trends in process work. Broadly speaking, the interest in business process change has evolved slowly. For some organizations the progress has been dramatic, but for most, their process initiatives are best described by the phrase “two steps forward; one step back.” An amazing number of organizations have focused on process work for several years, made significant progress, then, seemingly forgotten all about their process work, regressed, and then, a few years later, started up again.
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Red Hat

Delivering Under Pressure

Published By: Shell     Published Date: Aug 15, 2018
Shell Lubricants believes companies can achieve significant cost savings by upgrading their lubrication processes. Taking better care of equipment can contribute to savings from lower maintenance costs, reduced unplanned downtime and improvements in productivity. These potential savings go far beyond what can be achieved by selecting lubricants on the basis of lowest price per litre. There are two key elements to seizing this opportunity. The first is selecting the right lubricant; the second is effective lubrication management.
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productivity, savings, lubricants, shell, maintenance, construction, equipment protection, hydraulic system, quarry, quarries
    
Shell

4 Revenue Metrics Driving Event Management Software Growth

Published By: Aventri     Published Date: Aug 14, 2018
"Revenue focused executives have four metrics that determine their success or failure: number of opportunities, size of opportunities, win rate, and speed to revenue. All teams work together to make sure that they achieve these goals and that they have the processes in place to optimize around them. Event management software is one piece of the puzzle that is designed to generate revenue. Read this eBook to see how event management software helps to speed up the buying process and win more deals!"
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Aventri

Real-time Risk Detection: Addressing the challenge of false positives using machine learning

Published By: TIBCO Software     Published Date: Aug 13, 2018
The combination of legislation, market dynamics, and increasingly sophisticated risk management strategies requires you to be proactive in detecting risks like fraud quicker and more effectively. Dynamic detection systems need to adapt to evolving compliance regulations, scale to deal with growing transaction volumes, detect sophisticated risk specific patterns, and reduce false-positives. TIBCO's Risk Management Accelerator uses a combination of predictive analytics, streaming analytics, and business process management to deliver a powerful and cost-effective system for detecting anomalies. Download this solution brief to learn more.
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TIBCO Software
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