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Bell Canada Rings Up Big Revenues With Infor CRM

Published By: Infor     Published Date: Jan 06, 2011
The company's ultimate goal was to enhance the interaction among its CRM applications and maximize the value of each incoming call to create more personalized and profitable interactions with customers.
Tags : 
infor, bell cananda, crm application, interaction, customer service representatives, database
    
Infor

Bell Canada Rings Up Big Revenues With Infor CRM

Published By: Infor     Published Date: Jan 03, 2011
The company's ultimate goal was to enhance the interaction among its CRM applications and maximize the value of each incoming call to create more personalized and profitable interactions with customers.
Tags : 
infor, bell cananda, crm application, interaction, customer service representatives, database, customer interaction service, customer relationship management
    
Infor

Customer Centricity: Beyond the Theory

Published By: Customer Insight Group     Published Date: Oct 22, 2010
Customer-centricity entails a company understanding individual customer needs and improving the customer experience thereby creating sustainable and profitable customer relationships impermeable by competitors.
Tags : 
customer insight group, customer centricity, loyalty
    
Customer Insight Group

Customer Centricity: Beyond the Theory

Published By: Customer Insight Group     Published Date: Oct 18, 2010
Customer-centricity entails a company understanding individual customers needs and improving the customer experience there by creating sustainable and profitable customer relationships impermeable by competitors.
Tags : 
customer insight group, customer centricity, customer relationships, profitability, loyalty, fiscal growth.
    
Customer Insight Group

Realize 10 Percent More Savings from Your Procurement Process

Published By: Ariba     Published Date: Oct 07, 2010
Watch this two-minute video to reveal three key strategies that many companies, including 15 of the 20 most profitable Fortune 100 companies, are employing to realize even more savings from their procurement process.
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ariba, procurement, collaborative business commerce, cash management, saas, eprocurement, collaborative commerce, spend management
    
Ariba

Crafting a Profitable Mobile Search Strategy

Published By: MoreVisibility     Published Date: Jan 18, 2010
The potential rise in usage and value of mobile search has been evident to Search Marketers for several years now, with the question always hanging in the balance - When will technology and usage reach its tipping point? The answer is fast becoming: Soon.
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mobile search, more visibility, search marketers, b2b, b2c, applications, seo, google
    
MoreVisibility

Step into Sage SalesLogix through demo geared to your role

Published By: Sage SalesLogix     Published Date: Sep 15, 2009
Your highest priority is to grow your business, and your business tools should help you achieve that goal. Sage SalesLogix provides a complete view of customer interactions across sales, marketing, customer service, and support so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities.
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crm, customer relationship management, sage, saleslogix, customer centric, customer-centric, customer service, service
    
Sage SalesLogix

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics.

Published By: SPSS     Published Date: Jun 30, 2009
Predictive analytics plays a vital part in growing your business. Read this whitepaper to discover the five keys to organic growth for your business.
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spss, organic growth, roi, predictive analytics, profitable relationships, predictive enterprise, statistical methods, statistics
    
SPSS

CRM Without Compromise: A Strategy for Profitable Growth.

Published By: SAP Inc.     Published Date: Jun 16, 2009
CRM is a business strategy that helps organizations cope with three of today´s most urgent business imperatives generating new growth, attaining operational excellence and enhancing competitive agility.
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crm, customer relationship management, customer centric, customer-centric, customer service, service, retention, loyalty
    
SAP Inc.

Considering CRM solutions? First understand CRM best practices

Published By: Sage SalesLogix     Published Date: May 28, 2009
Before committing to a CRM purchase and implementation, it's good to know the experience of those who have already "been there, done that." It can save time and prevent costly missteps.
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crm, customer relationship management, customer centric, customer-centric, customer service, service, retention, loyalty
    
Sage SalesLogix

Successfully extend CRM to your mobile workforce

Published By: Sage SalesLogix     Published Date: Apr 03, 2009
Workforce mobilization has become a key competitive requirement for most organizations. However, enabling mobility is more than just providing laptops and mobile phones to users and sending them out into the field. It's about selecting the appropriate technologies and developing the right user experience.
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crm, customer relationship management, customer centric, saleslogix, user center design, mobile crm, customer-centric, customer service
    
Sage SalesLogix

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics

Published By: SPSS, Inc.     Published Date: Mar 31, 2009
Predictive analytics plays a vital part in growing your business. Read this whitepaper to discover the five keys to organic growth for your business.
Tags : 
spss, organic growth, roi, predictive analytics, profitable relationships, predictive enterprise, statistical methods, statistics
    
SPSS, Inc.

Top Ten IT Strategies To Employ During This Economic Downturn

Published By: 123Together     Published Date: Mar 17, 2009
With the current state of the economy, IT executives are being asked to stretch their budgets in order to keep their businesses profitable. In 2008, Median IT spending per user fell to $6,667 from the previous year's $7,397, according to Computer Economics. This represents a 6.2% reduction, consistent with the fact that IT managers were supporting an increasing number of users without corresponding increases in IT spending. IT spend continued to decline in 2009 and uncertainty and caution is still prevalent in 2010.
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123together, it strategies, economy, stability, collaboration, green it, outsourcing, microsoft exchange
    
123Together

CRM: A Business Imperative for Companies during the Global Economic Downturn

Published By: Sage SalesLogix     Published Date: Feb 10, 2009
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities-despite the most challenging market conditions.
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crm, customer relationship management, smb, customer centric, customer-centric, customer service, service, retention
    
Sage SalesLogix

Baylor Medical Center at Frisco Streamlines Materials Management with AutoMate

Published By: Network Automation     Published Date: Dec 02, 2008
Baylor Medical Center at Frisco (BMCF), outside of Dallas, Texas, is one of approximately 100 hospital facilities run by United Surgical Partners International (USPI). In this large system, BMCF is known as the most profitable medical facility in the entire USPI system.
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network automation, material management, automate, networking, it management, network management, network performance management
    
Network Automation

What Is Open Storage? The Need for a New Storage Architecture

Published By: Sun Microsystems     Published Date: Nov 14, 2008
This free white paper reveals how businesses are benefiting from latest generation of open storage systems. Years ago, all servers were closed and proprietary; then open systems hit the market, combining rapid technological innovation with market-driven choice. In the white paper, you'll explore how open architectures are helping some of today's best-known enterprise names stay flexible and profitable.
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open storage, sun, sun microsystems, opensolaris, iscsi, sas, hpc, web 2.0
    
Sun Microsystems

Win more customers with CRM in social media

Published By: Sage SalesLogix     Published Date: Oct 24, 2008
Did you know that most Americans believe companies should have a presence in social media?* That means most of your customers and prospects expect you to be involved in social media, and will be more likely to do business with you if you are. *Cone 2008 Business in Social Media Study
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crm, customer relationship management, socially empower, social crm, sage, sales tools, blog, twitter
    
Sage SalesLogix

New Life for Aging Electronic Products

Published By: Orchid Technologies Engineering & Consulting     Published Date: Oct 07, 2008
As electronic product designs age, component parts become increasingly difficult to obtain.  Component buyers may experience difficulty in obtaining key parts within the design.  Component part prices may increase.  A point comes when component parts begin going end-of-life at an alarming rate.  Quick fixes are no longer sufficient.  Sometimes an OEM will procure a 'life-time' supply of problem parts – but this supply can be quickly wiped out should unforeseen demand develop.  Lack of component parts puts an end to production.There is an alternative.  Profitable, old products can be redesigned.  Either preserving the original form fit and function, or adding new features. Product redesign is a cost effective means by which to extend the life of a marketable product.
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orchid technologies, texas instruments, original equipment manufacturers, (oem’s), software development, it management, storage
    
Orchid Technologies Engineering & Consulting

Competing on Customer Intelligence: Building Competitive Advantage Based on the 3 I's of Marketing

Published By: SAS     Published Date: Sep 25, 2008
This white paper provides a blueprint for action for senior marketers and decision makers across the enterprise. It provides straightforward advice on how to build a more durable and profitable customer base by building a more competitive business model, enabling customer-centric business strategies in a product-centric organization, turning expanding volumes of customer data into actionable insight for smarter decision making, and providing a roadmap for integrating technology to achieve competitive advantage.
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competitive advantage, customer data, data collection, business intelligence, customer intelligence, sas
    
SAS

Customer Relationship Management: Secrets to CRM Success

Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
Find out how you can convert your pains into profit. Learn how Microsoft Customer Relationship Management (CRM) can help you develop profitable customer relationships. Microsoft CRM uses lead and opportunity management, incident management and a searchable knowledgebase. CRM also makes use of reporting tools for accurate forecasting, measurement of business activity, and employee performance.
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sales, sales software, sales funnel, forecasting, analytics, business activity monitoring, microsoft, microsoft crm
    
Microsoft Dynamics

Developing and Strengthening Profitable Customer Relationships with Microsoft Dynamics CRM

Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
The business landscape is evolving; the traditional way people work together-in the office or in the field-looks very different today than it did just a couple of years ago. Download this webcast to learn how Microsoft Dynamics CRM empowers you to take advantage of your existing technology investments to extend the reach of your business and enable your mobile workforce to drive better business results.
Tags : 
microsoft, microsoft dynamics, crm, software, crm software, contact management, business management, mobile workers
    
Microsoft Dynamics

Why Paid Search Campaigns Often Fall Short of their Volume Targets

Published By: Marin Software     Published Date: Jun 24, 2008
One of the big challenges in search engine marketing is getting all of the volume you want from your campaign.  However, the available volume in paid search is sometimes limited, and prevents you from getting to where you want to in your campaign. In other words, people only search so much on keywords related to your campaign, and there is nothing you can do with your paid search campaign that can change that. Getting at as much (profitable) volume as you can is what it ends up being all about.
Tags : 
lead volume, paid search, ppc, marin, marin software, keywords, pay per click, cost per click
    
Marin Software

Tuning ERP and the Supply Chain for Profitable Growth

Published By: Epicor     Published Date: May 28, 2008
This white paper describes lean manufacturing and how it can be applied to supply chain management.
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erp, supply chain management, scm, epicor, enterprise resource planning, visibility, globalizing, ventana research
    
Epicor

The IT Guidebook To Evaluating Hosted Exchange Providers

Published By: 123Together     Published Date: May 27, 2008
Email has become THE mission critical application for businesses large and small. As a growing business continually striving to increase productivity, collaboration and corporate success, you understand the important role that Microsoft Exchange Server plays in any profitable business. Small and mid-size businesses alike see the productivity benefits of utilizing an enterprise-class solution but since many do not have the financial or human resources to bring it in house, more and more of them are turning to a hosted solution.
Tags : 
123together, it strategies, economy, stability, migration, collaboration, green it, outsourcing
    
123Together

A Guide to Effective Email Acquisition

Published By: CheetahMail     Published Date: May 19, 2008
This white paper provides a number of well-tested, organic methods for email acquisition – giving marketers actionable insight to attract and retain a loyal, profitable subscriber base. Download it now.
Tags : 
cheetah mail, email acquisition, list building, email marketing, cheetah, cheetahmail, experian
    
CheetahMail
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