relationship management

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Sales Process Map

Published By: Salesforce.com     Published Date: Jun 17, 2013
A step-by-step guide to attract prospects, qualify leads and close deals faster. Includes a new map of social channels in the lead process.
Tags : 
qualify leads, close deals, social channels, lead process, crm, customer relationship management, software development, wireless, knowledge management, business technology
    
Salesforce.com

Salesforce.com Sales Cloud CRM Datasheet

Published By: Salesforce.com     Published Date: Jun 17, 2013
The Sales Cloud gives you everything you need to connect with customers—from complete, up-to-date account information to social insights, all in once place. Learn how.
Tags : 
customer relationship management, crm, technology, value matrix, support sales, marketing, customer service, crm solutions, social insight, business environment, it management, knowledge management, enterprise applications, business technology
    
Salesforce.com

Market Focus Report - Mobile and Social CRM Guide

Published By: Salesforce.com     Published Date: Jun 17, 2013
Get the Nucleus Research survey of CRM decision makers, showing the the significant ROI opportunity all organizations should consider regarding mobile and social CRM adoption.
Tags : 
customer relationship management, crm, technology, value matrix, support sales, marketing, customer service, crm solutions, social drives, mobile device, social, it management, wireless, knowledge management, business technology
    
Salesforce.com

Top 10 Features Small and Medium Businesses Need in a CRM Solution

Published By: Salesforce.com     Published Date: May 14, 2013
Evaluating a new CRM or looking for a guide to show what features are available as you grow? Download now to learn what main CRM features can take your organization to the next level.
Tags : 
crm solutions, crm technology, customer relationship management, saas crm
    
Salesforce.com

8 Key Plays for Sales Success

Published By: Salesforce.com     Published Date: May 14, 2013
Transforming Your Business with Salesforce. Pull ahead of your competition by learning best practices for incorporating social and mobile technologies.
Tags : 
salesforce, salesforce app, sales application, crm, customer relationship management, saas crm
    
Salesforce.com

The Tod Point Group: IBM Storwize V7000 Unified Provides Enterprise-Class Value

Published By: IBM     Published Date: Apr 17, 2013
Microsoft Exchange Server 2010 provides a powerful environment for users to conduct business through scheduling their time (calendar), managing their relationships (contacts), and communicating inside and outside their organization (e-mail). The IBM Storwize V7000 Unified storage system, combined with powerful management software from IBM Tivoli, provides an ideal complement to Exchange 2010 deployments by providing a highly virtualized storage infrastructure designed to meet the specific needs of Exchange 2010 environments.
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ibm, microsoft exchange server, powerful, environment, storage, virtualized, infrastructure, organization
    
IBM

The Social Enterprise: CRM & Expense Management Integration

Published By: Concur     Published Date: Apr 17, 2013
This report explores how organizations can leverage technologies driven by cloud computing and mobile apps, and the benefits gained from integrating travel and expense management solutions with Customer Relationship Management (CRM) solutions.
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cloud computing, mobile, social enterprise, crm, expense management, expense management integration, mobile for business
    
Concur

Top 15 Discrete Manufacturing Software Vendors Revealed

Published By: Business Software     Published Date: Apr 04, 2013
More and more, manufacturers realize, that for increased productivity, they need a fully integrated, job-based manufacturing software system that has functionality for quoting, scheduling, job tracking, costing, purchasing, performance metrics and customer relationship management to name a few. In this white paper, Business-Software.com profiles the leading discrete manufacturing software vendors.
Tags : 
business-software.com, top 15 vendors, discrete manufacturing software, revealed
    
Business Software

Top 10: Features Small and Medium Businesses Should Seek in a CRM Solution

Published By: Salesforce.com     Published Date: Mar 22, 2013
Just as small businesses come in many varieties, CRM solutions span the spectrum from contact management capabilities all the way to full-featured customer relationship management,
Tags : 
salesforce, crm, crm solutions, business technology
    
Salesforce.com

Vail Resorts Creates Epic Experiences with Customer Intelligence

Published By: SAS     Published Date: Mar 20, 2013
How Vail Resorts Is Redefining Targeted Marketing with the Help of SAS®
Tags : 
customer experience, crm, relationship management, marketing, customer intelligence, customer data, analytics
    
SAS

The Pocket Guide to Mobile Relationship Management

Published By: Urban Airship     Published Date: Mar 15, 2013
Discover how the right Mobile Relationship Management (MRM) strategies and technologies can propel your brand to the front of the field.
Tags : 
mobile relationship management, mobile, mobile devices, mrm, mobile marketing
    
Urban Airship

The Complete Guide to Log and Event Management

Published By: NETIQ     Published Date: Mar 12, 2013
In this paper, we will analyze the relationship between SIEM and log management, focusing not only on the technical differences and different uses for these technologies, but also on architecting their joint deployments.
Tags : 
security information, event management, log management, pci dss, security, business technology
    
NETIQ

How to Leave Voicemails that Prospects Return

Published By: beep! Directed Voicemail     Published Date: Mar 12, 2013
Download this white paper to learn about the insights from B2B sales experts on how to properly use voice mail to drive more response.
Tags : 
voicemail, beep!, sales strategy, crm, customer relationship management, calling center strategy, business technology
    
beep! Directed Voicemail

Top 10 Features Small and Medium Businesses Need in a CRM Solution

Published By: Salesforce     Published Date: Feb 21, 2013
Evaluating a new CRM or looking for a guide to show what features are available as you grow? Download now to learn what main CRM features can take your organization to the next level.
Tags : 
crm, cloud, salesforce, marketing, app, application, saas, customer relationship management, social
    
Salesforce

A Quick Peek at the Salesforce App

Published By: Salesforce     Published Date: Feb 21, 2013
What can Salesforce do for you? This ebook is a great first step to your answer. Download it now and get a taste of the world's #1 sales, service, and marketing app. Download now.
Tags : 
crm, cloud, salesforce, marketing, app, application, saas, customer relationship management, social, application integration, application performance management, best practices, business analytics, business integration, business intelligence, business management, business process automation
    
Salesforce

Oracle Fusion CRM: The New Standard for CRM Customer Video

Published By: Oracle     Published Date: Jan 07, 2013
Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility.
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oracle, crm, customer video, the new standard
    
Oracle

The Sales Operations Guide to Integrated CRM

Published By: Gleanster Research     Published Date: Nov 08, 2012
This comprehensive 30pg benchmark report explores how companies are implementing and augmenting CRM/SFA platforms with lead management and sales automation capabilities to maximize the value of CRM investments.
Tags : 
crm, customer relationship management, sfa, salesforce automation, sales, operations, salesforce, sfa, sales optimization, sales manager, sales director, sales research, sales process, sales effectiveness
    
Gleanster Research

The Complete Guide to Log and Event Management

Published By: NetIQ     Published Date: Nov 01, 2012
In this paper, we will analyze the relationship between SIEM and log management, focusing not only on the technical differences and different uses for these technologies, but also on architecting their joint deployments.
Tags : 
security information, event management, log management, pci dss, security, business technology
    
NetIQ

Building Profitable Cross-Channel Customer Relationships in Financial Services

Published By: IBM     Published Date: Oct 24, 2012
Building long-term and profitable relationships has long been the goal for financial services companies new channels and growing complexity have made it more challenging than ever. Read on to learn about changing customer relationships and strategies
Tags : 
ibm, customer relationships, crm, customer relationship management, social media, financial services, data
    
IBM

How long has it been since you improved your CRM?

Published By: Maximizer     Published Date: Sep 19, 2012
Download a complimentary copy of the "Time for a CRM tune-up?" e-book, which includes interactive checklists to help you identify opportunities and areas of improvement in your CRM.
Tags : 
crm, crm software, crm solution, customer relationship management, sfa, sales force automation, business software, business management software, account management, contact management, opportunity management, lead management, campaign management, customer experience/engagement
    
Maximizer

Cricket Communications Turns to Splunk for Assuring Automated Service Management

Published By: Splunk     Published Date: Sep 17, 2012
Read this whitepaper to discover how Cricket Communications sought out Splunk for a combined system that monitored and integrated applications, data and operational business intelligence (BI).
Tags : 
information technology, enterprise management associates, roi, list management, crm, customer relationship management, security, data management, business technology
    
Splunk

SAP Sybase ASE Puts More "All" in SAP Business All-in-One

Published By: SAP     Published Date: Sep 12, 2012
Read an analysis of how the addition of SAP Sybase ASE as SAP's preferred database for SAP Business All-in-One solutions can reduce the overall total cost of ownership (TCO) for the database and optimize performance of SAP Business All-in-One.
Tags : 
sap, business all-in-one, crm, erp, enterprise resource planning, srm, supplier relationship management, business intelligence
    
SAP

Closing the Deal: The Oracle Fusion Customer Relationship Management User Experience White Paper

Published By: Oracle Corp.     Published Date: Sep 10, 2012
A great customer relationship management (CRM) solution can enable a significant return on investment and revenue when its user experience is designed around the natural workflows of its users, such as sales representatives and their managers.
Tags : 
crm, oracle, salesforce, user experience, whitepaper, business technology, cloud computing
    
Oracle Corp.
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