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Bericht von Forrester: Building A Customer-Obsessed IAM Team

Published By: Akamai Technologies     Published Date: Jul 25, 2019
Das Customer Identity and Access Management (CIAM) spielt für Marken, die ihren anspruchsvollen Kunden ein nahtloses, sicheres digitales Erlebnis bieten wollen, eine immer größere Rolle. Als Teil des Identity and Access Management Playbook bietet Forrester Research Unterstützung beim Aufbau eines kundenorientierten IAM-Teams, das über die nötigen technischen Fähigkeiten, Geschäftspraktiken und zwischenmenschlichen Eigenschaften verfügt, um eine CIAM-Strategie zu entwerfen und sie über verschiedene Funktionsgruppen hinweg zu implementieren. Lesen Sie den vollständigen Bericht, um zu erfahren, was Sie bei der effektiven Gestaltung eines CIAM-Teams berücksichtigen sollten. Die Kernpunkte des Berichts: ? Vier wichtige Rollen für Ihr CIAM-Team ? Warum die gemeinsame Nutzung und Integration von Kundendaten über Unternehmensgrenzen hinweg entscheidend für den Erfolg ist ? Die wichtigsten technischen, geschäftlichen und zwischenmenschlichen Fähigkeiten, die die Mitglieder Ihres CIAM-Teams mit
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Akamai Technologies

Creating Sophisticated Employees in the Age of Automation

Published By: ttec     Published Date: Jul 24, 2019
By the time most customers reach a human employee with a question, chances are they have already researched online or tried to self-serve. This means employee transformation is required to develop more sophisticated employees in the age of automation to solve more advanced customer issues. Because front-line jobs are becoming more complex, employees need to be tactical, technical, and ready to emotionally handle these new types of interactions. Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning and technology to create more sophisticated employees. Below are some key highlights from the discussion.
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ttec

7 Steps to Integrate B2B Sales and Marketing with Data

Published By: ttec     Published Date: Jul 24, 2019
Let’s face it: in today’s B2B landscape, the buyers call the shots. Buyers today are proactive, research their own options, and often include many decision makers rather than just one who can be wooed on a golf course or over dinner. So, where does that leave the salesperson? To succeed in this new landscape, sales professionals must understand how the buyer’s journey has changed and unlock the advantages that data analytics and statistical modeling can offer. Sales and marketing teams must also learn how to align their efforts to present a truly coordinated experience. Read this paper to learn how to take advantage of untapped opportunities for helping sales teams evolve in today’s buyer-empowered landscape.
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ttec

The Algorithmic Insurer - How AI and Machine Learning is Transforming the Insurance Industry

Published By: TIBCO Software     Published Date: Jul 22, 2019
Connected Intelligence in Insurance Insurance as we know it is transforming dramatically, thanks to capabilities brought about by new technologies such as machine learning and artificial intelligence (AI). Download this IDC Analyst Infobrief to learn about how the new breed of insurers are becoming more personalized, more predictive, and more real-time than ever. What you will learn: The insurance industry's global digital trends, supported by data and analysis What capabilities will make the insurers of the future become disruptors in their industry Notable leaders based on IDC Financial Insights research and their respective use cases Essential guidance from IDC
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TIBCO Software

The real-world benefits of preventing physician burnout

Published By: athenahealth     Published Date: Jul 22, 2019
When physicians regularly experience a deep sense of fulfillment in their work, they’re less likely to feel burnt out - and satisfied physicians are good for business and your bottom line. This article describes recent research that connects physician satisfaction with high-capability organizations, and the associated benefits of reduced errors and increased patient satisfaction.
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athenahealth

Ready to Scale AI? Don't Suffer from Core Starvation

Published By: IBM APAC     Published Date: Jul 19, 2019
AI applications and especially deep learning systems are extremely demanding and require powerful parallel processing capabilities. IDC research shows that, in terms of core capacity, a large gap between actual and required CPU capability will develop in the next several years. IDC is seeing the worldwide market for accelerated servers grow to $25.6 billion in 2022, with a 31.6% CAGR. Indeed, this market is growing so fast that IDC is forecasting that by 2021,12% of worldwide server value will be from accelerated compute. Download this IDC report to find out why organizations like yours will need to make decisions about replacing existing general-purpose hardware or supplementing it with hardware dedicated to AI-specific processing tasks.
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IBM APAC

Workday: Best in KLAS for healthcare ERP two years in a row

Published By: Workday APAC     Published Date: Jul 18, 2019
"Workday has been named the top-ranked ERP system for hospitals and healthcare organizations in the “2019 Best in KLAS: Software and Services” report by KLAS Research. In addition, we’ve been selected as a Category Leader in Talent Management. We’re honored to be recognized for the second year in a row as the leader enabling healthcare providers to improve efficiencies, reduce costs, and deliver quality care. And we wouldn’t be here without our customers. Learn more about how how their feedback contributed to our top rankings."
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Workday APAC

Investing in Peak Performance

Published By: Shell U.K. Limited     Published Date: Jul 18, 2019
The way we produce and consume energy globally is changing. Over the next decade, the energy mix will undergo a significant shift at both a supranational and domestic level as we work towards a cleaner future. By 2030, the offshore wind power market is expected to be worth £30 billion per year. Fast forward to 2050 and the industry is projected to contribute to at least a third of the total global electricity supply. While this is great news for power generation companies, recent research has showed that the costs associated with maintaining wind farms will double between 2015 and 2020. To secure its place in the future energy mix, protecting a wind turbines value and output through effective maintenance will prove critical to achieving a competitive edge. There are steps that can be taken now, to reduce maintenance costs today and keep them lower in the future. Shell Omala S5 Wind 320 – advanced synthetic wind turbine gear oil that can help to ensure your wind turbines work harde
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Shell U.K. Limited

Navigating the Data Explosion, A New Way of Looking at Edge Computing

Published By: Flexential     Published Date: Jul 17, 2019
By 2020, there will be 50 billion devices producing 600Zb of data, driving enterprises to assess their IT infrastructures to keep pace with unprecedented data processing demands. Is your business ready to handle this data explosion? In this on-demand webinar, you’ll hear Tim Parker, Vice President of Network Services at Flexential, and Craig Matsumoto, Senior Analyst of Data Center Services at 451 Research, discuss the evolution of data – and how enterprises are processing and creating it. Download now to hear Parker and Matsumoto examine how edge computing solutions are meeting the latency demands of an increasingly digitized world.
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Flexential

Extracting Value From Edge Services Today

Published By: Flexential     Published Date: Jul 17, 2019
This webinar recording led by Flexential V.P. of Network Services Tim Parker and 451 Research Senior. V.P. of Research Kelly Morgan examines how companies are using edge facilities to control and manage content. Parker and Morgan present strategies for solving latency and security concerns, along with use cases from companies using facilities at “the edge” to get the most from their data – without breaking the bank.
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Flexential

WGBH Builds a Hybrid Cloud Active Archive Around Cloudian HyperStore

Published By: Cloudian     Published Date: Jul 17, 2019
Read this case study to learn why WGBH’s research led them to object storage — specifically, HyperStore from Cloudian.
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cloudian, storage, cloud storage, nas, san, workflow, data protection, hybrid cloud, bandwidth management, network attached storage, storage area networks, cloud computing
    
Cloudian

Medication Adherence & Smart Devices for Clinical Trials by Ypsomed, Philips, & AWS

Published By: AWS     Published Date: Jul 16, 2019
Ypsomed is a leader in the development and manufacturing of injection and infusion systems. The company is keenly aware of the multi-billion dollar problem of poor medication adherence and the need to measure medicine intake and ensure doses are taken at the correct time. Ypsomed sought to create a digital solution for medication adherence monitoring and smart device management for contract research organizations’ (CROs) use in clinical trials, including self-injection systems for trial participants to administer medications at home. Yet the company faced serious demands for remote device management, global scale, and privacy and security regulations such as HIPAA and GDPR. To solve these challenges, Ypsomed adopted Philips’ HealthSuite digital platform (HSDP), a cloud platform built on Amazon Web Services (AWS). HSDP allows Ypsomed to connect devices to the cloud and remotely manage them; store data; and manage and scale services globally within healthcare regulatory, privacy, and s
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AWS

Making Work Human: 5 Challenges Report

Published By: Automation Anywhere     Published Date: Jul 16, 2019
The advent of artificial intelligence (AI) has shown incredible promise across a wide range of industries. But the benefits of automation have mostly occurred through Robotic Process Automation (RPA), which automates repetitive, mundane tasks – liberating workers to focus on higher-level business initiatives that only humans are capable of providing. After successful trials in most of the world’s largest organizations, automation and AI are poised to transform the global workplace. Making Work Human: 5 Challenges, research by Goldsmiths, University of London, supported by Automation Anywhere, seeks to uncover the main obstacles that organizations must now overcome in order to scale automation and AI, and recognize the true potential of these ground-breaking technologies.
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Automation Anywhere

The Total Economic Impact of Adobe Analytics & Adobe Audience Manager

Published By: Adobe     Published Date: Jul 15, 2019
With an ever-growing array of customer interactions, especially digital, businesses are rapidly looking to gain competitive advantage by using data and insights at scale to create and activate 360-degree profiles of their customers to deliver a better experience. In a rush to accelerate digital growth and improve their business strategies, many global enterprises have built soiled, redundant technology environments, resulting in inaccurate, or worse, conflicting views of their customer's brand interactions. For example, Forrester's research reveals that 90% of enterprises use multiple analytics tools.
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Adobe

Gartner Market Guide for Online Fraud Detection

Published By: Sift     Published Date: Jul 12, 2019
"As online fraud detection grows in complexity and demand, what qualities should security and risk management leaders look out for in a solution? Get key recommendations for navigating the online fraud detection market from Gartner Research. READ THIS GUIDE TO FIND OUT: Where the online fraud detection market is heading A list of vendors in the online fraud detection space, and their capabilities Recommendation for how to incorporate AI and machine learning into your fraud prevention approach "
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Sift

Gartner Analyst Guide: Ensure Success in Quality Management System Software Selection

Published By: ETQ     Published Date: Jul 10, 2019
According to Gartner, "supply chain leaders responsible for quality management are shifting to software solutions that standardize processes, optimize data and ensure compliance. This research provides guidance for structuring a process for QMS software selection." Download this Gartner Analyst Guide to learn: Key challenges in the QMS software selection processes What to expect from different QMS solutions across the market Analysis of the current state of quality management to help define software requirements Self assessment questions and commonly sought QMS system functionalities to use in your decision making process
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ETQ

Insider’s Guide: How to Select a Quality Management System

Published By: ETQ     Published Date: Jul 10, 2019
As demand for QMS solutions grows, so does the vendor landscape, complicating decisions over the right choice that ensures a successful implementation and facilitates mission-critical quality initiatives. Research shows 71% of software rollouts fail, are late or are over budget. Download this paper to learn more about the selection and the 7 key elements for the successful implementation of a QMS.
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ETQ

The State of ePayables 2019: Driving Value in the Age of Intelligence

Published By: Esker     Published Date: Jul 09, 2019
In the innovation-focused world we live in, businesses that skimp on technology are the first to fall behind the competition. Top-performing enterprises have taken their AP operations to the next level by leveraging technology to streamline the AP process and allow for more strategic activities.This research report explores how best-in-class organizations are using emerging tech to operate AP departments at full potential and details strategies for success in the “Age of Intelligence,” including: Adopting a customer service-led mentality for AP teams Pursuing holistic & comprehensive AP process automation Integrating more progressive technologies, such as mobility & RPA
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Esker

Levvel - Guide to Procure-to-pay & Digital Transformation

Published By: Esker     Published Date: Jul 09, 2019
Digital transformation of P2P processes doesn’t just mean using the latest technology to check boxes or implementing automation for automation’s sake. Rather, it is a philosophy that drives action and brings new levels of speed and efficiency to businesses that choose to embrace it.This 2019 Levvel Research report is equipped with valuable insights and powerful statistics about the digital transformation of P2P cycles and will guide you through topics including: Current P2P practices & where they fall short The evolving state of procurement and AP culture, identity & technology Features & benefits of P2P software solutions
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Esker

IDC MarketScape: Worldwide All Flash Array 2017 Vendor Assessment

Published By: NetApp APAC     Published Date: Jul 04, 2019
This IDC study provides an evaluation of 10 vendors that sell all-flash arrays (AFAs) for dense mixed enterprise workload consolidation that includes at least some mission-critical applications. "All-flash arrays are dominating primary storage spend in the enterprise, driving over 80% of that revenue in 2017," said Eric Burgener, research director, Storage. "Today's leading AFAs offer all the performance, capacity scalability, enterprise-class functionality, and datacenter integration capabilities needed to support dense mixed enterprise workload consolidation. More and more IT shops are recognizing this and committing to 'all flash for primary storage' strategies."
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NetApp APAC

Pure Storage Case Study: University of California-Berkeley

Published By: Pure Storage     Published Date: Jul 03, 2019
University of California-Berkeley researchers employ the latest tools built on Apache Spark to accelerate DNA sequencing in pursuit of precision medicine. Adding Pure FlashBlade™ from Pure Storage® has significantly reduced the time needed to sequence data-intensive DNA samples and analyze results.
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Pure Storage

Guide to Supporting On-Premise Spark Deployments with a Cloud-Scale Data Platform

Published By: Pure Storage     Published Date: Jul 03, 2019
Apache® Spark™ has become one of the most rapidly adopted open source platforms in history. Demand is predicted to grow at a compound annual rate of 67% per year between 2017 and 2020, with the cumulative Spark market valued at more than $9 billion during that period, according to the research firm MarketAnalysis.com.
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Pure Storage

Accelerate Deep Learning with a Modern Data Platform

Published By: Pure Storage     Published Date: Jul 03, 2019
Financial services businesses face unprecedented market challenges. Disruption from Fintech firms, increased local and international regulation, geo- political upheavals and wavering customer loyalty. The need to fully understand the market, to innovate, to reduce costs and be more competitive has never been greater, and this is where AI can help. According to one fintech research company, by 2030 the financial services sector could reduce operational costs using AI, by as much as 22%. It suggests that will equate to around $1 trillion in efficiencies. So, from a purely operational point of view, doing nothing is not really an option for companies that want to remain competitive. Today, financial services firms across the board need to rejuvenate customer experience to protect against client attrition, and protect those customers against risk. While data analysis and visualization are key to making sense of data, the fundamental challenge for all businesses is building an infrastructur
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Pure Storage

Forrester Report: Gauge Your Data Privacy & Security Maturity

Published By: Akamai Technologies     Published Date: Jul 02, 2019
The stakes are high for consumer brands in today’s data privacy landscape. Sophisticated cyberattacks and front-page data privacy breaches threaten to compromise customer data and damage brand trust. To succeed today, brands must implement a data security and privacy strategy that prioritizes customer trust. Are you up to the challenge? Use Forrester Research’s “Data Security and Privacy Maturity Assessment” to gauge your brand’s competencies and identify areas for improvement. You will learn: ? The four key data security and privacy competencies B2C brands must master ? How you measure up against Forrester Research’s recommended best practices ? Tips to make your data security and privacy culture a competitive differentiator
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Akamai Technologies

Forrester Report: Building A Customer-Obsessed IAM Team

Published By: Akamai Technologies     Published Date: Jul 02, 2019
Customer identity and access management (CIAM) is increasingly important for brands to deliver the seamless, secure digital experiences demanded by empowered consumers. As part of its Identity and Access Management Playbook, Forrester Research provides guidance to build a customer-obsessed IAM team that has the technical skills, business influence, and interpersonal attributes to architect a CIAM strategy and roll it out across functional groups. Read the full report to learn critical considerations to make your CIAM team effective. Report highlights: ? Four essential roles for your CIAM team ? Why sharing and integrating customer data across organization barriers is critical for success ? The most important technical, business, and interpersonal skills to look for in CIAM candidates
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Akamai Technologies
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