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Obstacles of Modern Customer Engagement

Published By: SiteImprove     Published Date: Sep 13, 2019
This report is an attempt to understand what marketing leaders view as their top issues with regard to corporate websites and broader digital presences, and to identify their focus areas today and over the next 12 months. The results point to a desire for marketers to optimise the customer experience across every touchpoint. That aim is commendable but, as our research makes clear, there are serious obstacles along the way.
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SiteImprove

CIOs Reveal Their Priorities and Successes in IT Transformation

Published By: VMware     Published Date: Sep 12, 2019
Companies today understand there are significant business benefits to modernizing and automating their IT processes. By doing so, they can improve operational efficiencies, boost productivity and agility, reduce costs and — with the resultant savings — invest in new initiatives and innovations to become even more competitive. But how do you go about transforming IT infrastructure and operations, and how do you measure progress? After all, efforts to harness IT transformation as an engine to drive business transformation have been underway for years and will continue into the foreseeable future. Fortunately, a ready source of detailed IT transformation insights exists. For nearly a decade, Dell EMC and VMware have helped CIOs define and prioritize the steps needed to transform their IT organizations as part of a series of IT Transformation Workshops with their customers
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VMware

Adapt or Die: How Corrigo helps you thrive in the Intelligence Economy

Published By: Corrigo     Published Date: Sep 12, 2019
We’re living in a new era defined by data, analytics, and intelligence. It can sound overwhelming, but once you understand how to make all this information work for you, it becomes really exciting. The Intelligence Economy has already changed our day-to-day lives, and it’s revolutionizing the world of facilities management. The best FMs don’t just understand this change – they embrace it. With a better handle on intelligence, you will see immediate results. From warranty enforcement to asset repair vs. replacement decisions, Corrigo’s collective intelligence can improve your bottom line and make you better at your job. Read on to learn how Corrigo makes the Intelligence Economy work for you.
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Corrigo

Get It Right The First Time: Reliable 3D Printing is Easier to Achieve Than You Think

Published By: Stratasys     Published Date: Sep 11, 2019
Reliable 3D Printing is Easier to Achieve Than You Think You’re ready to buy a 3D printer to enhance your business. You’ve done your homework and the benefits are clear: freedom of design, faster prototyping and reduced time-to-market, to name a few. The question is, what printer is best for your organization’s needs? Like so many things, you truly do get what you pay for. To get the most value from 3D printing, professionals need a printer that comes in not only at a good price point but can deliver quality results. Again and again. In this paper you will learn: The truth about 3D Desktop Printers Features and Benefits to look for in 3D Desktop Printers How to avoid the “Low Price” Trap
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Stratasys

FDM for Jigs and Fixtures

Published By: Stratasys     Published Date: Sep 11, 2019
FDM (Fused Deposition Modeling) provides a fast and accurate method of producing jigs and fixtures. FDM is an additive manufacturing process that builds plastic parts layer-by-layer using data from computer-aided design (CAD) files. By using FDM, the traditional fabrication process is substantially simplified; tool-making becomes less expensive and time consuming. As a result, manufacturers realize immediate improvements in productivity, efficiency and quality. Find out how the Oreck Corporation, a well-respected manufacturer of vacuum cleaners and other cleaning appliances, realized immediate savings in cost, production time and inspection time by implementing FDM for its fixtures.
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Stratasys

Connected Planning at RSA

Published By: Anaplan     Published Date: Sep 11, 2019
Prior to implementing the Anaplan platform, RSA Group had a tedious spreadsheet-based, nine-month planning cycle riddled with data quality issues, which was compounded by siloed, functional fragmentation across the company. As a result, the finance team was spending a significant amount of time cleaning data rather than analyzing it to provide insight to key stakeholders throughout the business. Using the Anaplan platform, RSA Group reduced their financial planning process from nine months to five months. The workforce planning team experienced a 50% improvement in productivity. The business can now own their connected plans, resulting in improved decision support to business users, as well as improved customer service and financial results.
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Anaplan

Connected Planning at Tata Steel

Published By: Anaplan     Published Date: Sep 11, 2019
Tata Steel Group, an integrated steel company and one of the world’s most geographically diversified steel suppliers, used to have planning data spread across the company in hundreds of spreadsheets. With Anaplan, sales and operations data are connected on one platform, and as a result, the company now has more accurate pricing, procurement, and delivery forecasts.
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Anaplan

Finance Planning at AXA

Published By: Anaplan     Published Date: Sep 11, 2019
As part of a company-wide initiative called Ambition 2020, AXA Germany reimagined and connected its planning processes across the business as it moved them to Anaplan. Done in three phases, the reinvention eliminated spreadsheet nightmares and improved both process transparency and planning efficiency. As a result, months-long planning routines are now complete in days and the foundation is set for further improvements.
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Anaplan

Using APIs to build your omnichannel architecture

Published By: MuleSoft     Published Date: Sep 09, 2019
Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. To deliver a reliable and unified experience more quickly, companies must adopt a new approach that involves an omnichannel architecture. Across industries from healthcare to banking to retail, MuleSoft is powering omnichannel strategies that result in faster time to market, improved customer satisfaction, and increased revenue. Watch this webinar, including a demo, to learn how to: Take an API-led approach to omnichannel that enables companies to deliver a unified experience 5x faster Leverage Anypoint Exchange to enable consistency by design through the reuse of integration assets across channels, translating to a consistent experience for your customers Prepare for the future (and future channels) with support for different deployment models with a single, unified platform Presented by: John Withers, Produ
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MuleSoft

Hypergrowth Meets CX Excellence

Published By: ttec     Published Date: Sep 06, 2019
Companies that achieve hypergrowth don’t get there by accident. It’s the result of being laser-focused on bringing an innovative idea to life and expanding the business exponentially. It’s about changing the game. But regardless of industry or company size, every business faces a similar challenge: maintaining customer growth and transforming those early customer relationships into true loyalty. Here, we’ll discuss strategies for accelerating the customer experience and finding more ways to deepen the relationship.
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ttec

SAS® in the Open Ecosystem

Published By: SAS     Published Date: Sep 05, 2019
Envision this situation at a growing bank. Its competitive landscape demands an agile response to evolving customer needs. Fortunately, analytically minded professionals in different divisions are seeing results that positively affect the bottom line. • A data scientist in the business development team analyzes data to create customized • experiences for premium customers. • A digital marketer tracks and influences the customer journey for prospective • mortgage customers. • A risk analyst builds risk models for the bank’s loan portfolios. • A data analyst examines data about local customers. • A technical architect defines a new system to protect bank data from internal and • external cyberthreats. • An application developer builds a new mobile app for online customer portfolio • management. Between them, these employees might be using more than a dozen packages for analytics and data management.
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SAS

Assuring Digital Trust

Published By: Infosys     Published Date: Sep 05, 2019
In today's hyperconnected and digitized world, cybersecurity has become an important strategic imperative owing to the sophistication of cybercrime. Digital businesses require complex and distributed interactions among people, applications and data - on premise, off-premise, on mobile devices and in the cloud. The result is an increase in the attack surfaces that are hard to protect and defend. As the perimeter continues to diminish, visibility into the environment gets tougher. Operational Technology (OT) and the Internet of Things (IoT) massively expand the scope of security strategy and operations. When a massively distributed fleet of autonomous devices that can make decisions is combined, directly affecting the physical state of people and things, there is a considerable risk to manage. This issue is not limited to the chief information security officer (CISO) but needs the involvement and sponsorship of the leadership and the board.
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Infosys

A smarter way to authenticate customers

Published By: KPMG     Published Date: Sep 04, 2019
Key considerations when developing a strong and customer-friendly approach to intelligent authentication. Bank fraud is on the rise. In fact, according to a recent survey of 43 major banks around the world, it’s not just the number of fraud cases that is going up; so, too, is the value of fraud overall. In large part, this increase in fraud is the result of identity theft scams. Rather than attempting some sort of high-stakes virtual bank heist for all the gold in the vault, most online thieves seem content simply stealing money from every-day customer’s accounts when they aren’t looking.
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KPMG

Marketing Experiments in an Age of Accountability

Published By: Marketo     Published Date: Sep 03, 2019
It’s critical for marketing teams to adopt experimentation to continually improve and help prove their impact to their organizations. Unfortunately, many teams do not know how to deploy scientific tests correctly in the marketing process. Most do not use an iterative design approach, while many others fail to create the right kind of environment to encourage curiosity and experimentation. What must marketers do to build a culture of innovation, and test their way to successful engagement marketing? Download Marketing Experiments in an Age of Accountability to learn about: Accountability and experimentation living in harmony The experimental marketing team Experimentation basics and how-to’s Real experiments and their results Where and how to use experiments
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Marketo

The ABC's (Literally) of Goal Setting

Published By: Cornerstone OnDemand     Published Date: Sep 03, 2019
Every business experiences growing pains at some point in its life cycle. To overcome them, you must have goals and alignment to business objectives. The best way to do that? Set OKR's -- Objectives & Key Results. Learn more about how OKR's, SMART Goals, and check-ins can help set your business on a trajectory of growth and success.
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Cornerstone OnDemand

Manufacturing Intelligence: Keep Your Processes Under Control (webinar)

Published By: TIBCO Software     Published Date: Sep 03, 2019
The current trend in manufacturing is towards tailor-made products in smaller lots with shorter delivery times. This change may lead to frequent production modifications resulting in increased machine downtime, higher production cost, product waste—and the need to rework faulty products. Watch this webinar to learn how TIBCO’s Smart Manufacturing solutions can help you overcome these challenges. You will also see a demonstration of TIBCO technology in action around improving yield and optimizing processes while also saving costs.
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TIBCO Software

Blockchain & Manufacturing

Published By: TIBCO Software     Published Date: Sep 03, 2019
For years, manufacturers have been trying to streamline processes and associated supply chains by building marketplaces, standardized exchanges, and monolithic systems. In many cases, these solutions missed the mark, resulting in fragmented and brittle processes without easy data sharing. Blockchain, the underlying technology behind Bitcoin and other cryptocurrencies, can potentially solve these problems. Sharing information via a trusted distributed network with embedded business logic offers many benefits for manufacturing, especially when combined with the IoT and AI communities. Watch this webinar: Blockchain & Manufacturing: A Smarter Way to Drive Efficiency in the Semiconductor and Electronics Supply Chains, with speaker Nelson Petracek, chief technology officer, TIBCO Software.
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TIBCO Software

ESG Economic Validation Report: Analyzing the Benefits of Gigamon

Published By: Gigamon     Published Date: Sep 03, 2019
Dataflow is increasing at a rate unseen in history. Network managers are tasked with enabling massive quantities of new data in a secure and highly available fashion, all while facilitating access to new types of form factors and data stores. This challenge is often met with layers of networking hardware and tools resulting in a complex mess, or even worse, a culture of network protectionism that inhibits business innovation.
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Gigamon

ESG Brief: The Importance of a Common Distributed Data Services Layer

Published By: Gigamon     Published Date: Sep 03, 2019
The IT pendulum is swinging to distributed computing environments, network perimeters are dissolving, and compute is being distributed across various parts of organizations’ infrastructure—including, at times, their extended ecosystem. As a result, organizations need to ensure the appropriate levels of visibility and security at these remote locations, without dramatically increasing staff or tools. They need to invest in solutions that can scale to provide increased coverage and visibility, but that also ensure efficient use of resources. By implementing a common distributed data services layer as part of a comprehensive security operations and analytics platform architecture (SOAPA) and network operations architecture, organizations can reduce costs, mitigate risks, and improve operational efficiency.
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Gigamon

Embracing services 4.0 and the Outcome Economy

Published By: Sage EMEA     Published Date: Sep 02, 2019
The complete guide to understanding the technology available for better efficiency and customer experience. As customer demands and expectations are revolutionising the service industry, service providers are embracing the outcome economy to remain relevant and gain market share. This means a shift in focus from competing through selling products and services, to competing on delivering measurable results and outcomes that are important to the customer.
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Sage EMEA

Sentiment Continues to Climb Among Users as BI Tools Migrate to Cloud

Published By: MicroStrategy     Published Date: Aug 29, 2019
Dresner Advisory Services’ eighth annual Cloud Computing and Business Intelligence Market Study in 2019 shows user confidence at an all-time high, with cloud offerings outnumbering traditional on-premises offerings. Sentiment toward cloud and cloud BI turned sharply positive in 2018, with current and future user plans both trending up. Results from our 2019 Dresner Advisory Services New Year User Survey reinforced those findings with ongoing momentum. Sentiment is at an all-time high, and the majority of organizations—51 percent—use cloud BI in 2019. Cloud-based BI vendor products and services are now more plentiful than traditional onpremises products. Still, vendors support any deployment option the customer chooses: public, private, or hybrid, at multiple levels of scale and price. Customers benefit from these choices, which reduce the chance for vendor lock-in. Users have not settled on deployment models but are migrating toward subscription and the adoption of managed services. Ou
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MicroStrategy

Five vital steps for successful software delivery in a chaotic world

Published By: Group M_IBM Q3'19     Published Date: Aug 29, 2019
Today’s software and systems engineers are being challenged to balance speed of delivery with improving quality, reducing cost and minimizing risk. Managing changes to code and configurations through development, staging, user acceptance and production environments can be challenging. Having more “production-like” environments that can be controlled and serviced by the development team can add value, eliminate waste and speed delivery. Creating such environments can eliminate risk because more errors can be found well ahead of production deployment when they are less costly to fix. IBM can help you adopt agile methods improve your execution and deliver high-quality software for better business results
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Group M_IBM Q3'19

MicroStrategy 2019™ The Platform For The Intelligent Enterprise

Published By: MicroStrategy     Published Date: Aug 28, 2019
Over the last decade, the enterprise analytics landscape has dramatically transformed. Vendors have come and gone, and platforms have continually expanded their offerings to include new functionality and keep pace with the demands of the businesses they serve. Originally envisioned as an IT-centric tool for enterprise reporting, analytics today has evolved into a business solution—empowering a range of users across every line of business, including front-line employees, field personnel, and executives. The rise of self-service analytics over the past decade has played a key role in promoting a data-driven mindset within every business function. However, this practice is limited to a skilled few. The vast majority of business professionals lack the time, analytical skills, or inclination to conduct their own analyses, and fail to effectively use analytics on a day-to-day basis. The result? Despite decades of investments, BI adoption at most organizations remains at 30%. The failure of e
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MicroStrategy

Predicts 2019: Data and Analytics Strategy

Published By: MicroStrategy     Published Date: Aug 28, 2019
Data and analytics are the key accelerants of digitalization, transformation and “ContinuousNext” efforts. As a result, data and analytics leaders will be counted upon to affect corporate strategy and value, change management, business ethics, and execution performance.
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MicroStrategy

Manufacturing Intelligence: Keep Your Processes Under Control (Webinar)

Published By: TIBCO Software     Published Date: Aug 26, 2019
On-demand Webinar The current trend in manufacturing is towards tailor-made products in smaller lots with shorter delivery times. This change may lead to frequent production modifications resulting in increased machine downtime, higher production cost, product waste—and the need to rework faulty products. Watch this webinar to learn how TIBCO’s Smart Manufacturing solutions can help you overcome these challenges. You will also see a demonstration of TIBCO technology in action around improving yield and optimizing processes while also saving costs. What You Will Learn: Applying advanced analytics & machine learning / AI techniques to optimize complex manufacturing processes How multi-variate statistical process control can help to detect deviations from a baseline How to monitor in real time the OEE and produce a 360 view of your factory The webinar also highlights customer case studies from our clients who have already successfully implemented process optimization models. Speakers:
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TIBCO Software
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