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The Ultimate Guide to App User Engagement

Published By: Localytics     Published Date: Jul 18, 2014
This 28-page ebook gives app developers & marketers the best practices, use cases and how-to steps required to boost user engagement and personalize app experience.
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in-app messaging, push messaging, messaging best practices, in-app marketing, push marketing, user analysis, app personalization, personalize app, engage users, app user engagement, app engagement, engagement campaigns, measuring campaign, app campaign, user segments, segment app users, user retention, retain users, user value, lifetime value
    
Localytics

The 8 Critical Metrics for Measuring App User Engagement

Published By: Localytics     Published Date: Jul 18, 2014
Whether your business model is driven by in-app advertising, purchases, or paid subscriptions, driving your revenue is fundamentally dependent on personalization and engagement. The metrics are available, but identifying which are the most important for tracking engagement and are the most actionable can be tricky.
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app metrics, app measurement, app users, app screenflow, track users, user segmentation, segment user, user retention, retain user, user acquisition, acquire user, lifetime value, user value, engage user, user engagement, session length, session interval, time in app, measure app user, app user metrics
    
Localytics

Wristband Formatting Best Practices: Key Considerations for Improving Patient Care

Published By: Zebra     Published Date: Jul 10, 2014
Maximizing patient safety and improving the quality of care is the ultimate goal for healthcare providers. Doing so requires staying within regulatory compliance, while also advancing staff retention and meeting fiscal constraints. Barcode technologies provide a “virtual voice” to patients, applications and workflows. Barcoding accomplishes this by laying a solid foundation for enhancing patient identification, providing visibility into medical practices, and driving efficiencies throughout healthcare applications, and is an integral part of electronic medical record (EMR) adoption. Download to learn more!
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zebra, patient safety, closed loop process, malpractice, misdiagnosis, error costs, financial implications, caregiver, misidentification, emr adoption, electronic medical record, wristbands
    
Zebra

Social Advances: Five Ways HR Can Use Social Technology to Build a Smarter Workforce

Published By: IBM     Published Date: Jul 07, 2014
Enterprise HR departments are using social technology to improve employee recruiting, onboarding, knowledge sharing, mergers and acquisitions, and learning and development. These innovative applications lead to measurable improvements in job satisfaction, employee retention and the bottom line.
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ibm, social business, smarter workforce, social advances, enterprise, technology, business technology
    
IBM

How to Increase Employee Engagement Strength

Published By: Tharpe Robbins     Published Date: Jun 23, 2014
Do you recall the commercial a cellular provider once ran a that displayed cellular-connection “bars” above people’s heads to indicate the signal strength of the connection? Maybe that’s the way we can all look at employee engagement. Employee engagement is measurable, and we call that engagement signal strength (ESS). It’s not a static score, but a dynamic measurement that may change every day depending on what happens at work with a co-worker or supervisor, or at even home. This white paper from TharpeRobbins explains how you can understand your ESS and increase it with smart solutions.
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employee engagement, rewards, awards, recognition, performance recognition, length of service recognition, organization performance, attract talent, retention, social recognition, sales performance, career recognition, retirement recognition, employee incentives, recognition software, engagement platform, career, performance, social, service award
    
Tharpe Robbins

Employee Wellness and the Next Generation of Workplace Benefits

Published By: Tharpe Robbins     Published Date: Jun 23, 2014
Looking for cost-effective benefit alternatives that increase productivity and reduce absenteeism? It’s time to look at workplace wellness programs. These programs are no longer a trend — they are here to stay. Providing employees with incentives to get healthy and stay healthy can have a positive impact on engagement and the bottom line. This white paper from TharpeRobbins shows you the advantages of an employee wellness program and how you can get started with one in your organization.
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employee engagement, rewards, awards, recognition, performance recognition, length of service recognition, organization performance, attract talent, retention, social recognition, sales performance, career recognition, retirement recognition, employee incentives, recognition software, engagement platform, career, performance, social, service award
    
Tharpe Robbins

Digital Age/ Digital Goods

Published By: Vindicia     Published Date: Jun 17, 2014
Many digital offerings are sold on a subscription and recurring basis. Bring Digital Goods and Subscribers Together - this eBook gives you nine essentials for acquiring subscription and recurring revenue customers.
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subscription revenue billing, subscription payments, subscription model best practices, subscription billing solutions, subscription billing software, subscription billing platform, subscription billing company, subscription billing business models, subscription billing analytics, subscription billing, saas digital storefront, saas billing solutions, recurring billing software, recurring billing, microtransaction business model, micro transactional model, enterprise subscription billing, digital storefront optimization, digital storefront, digital economy automation
    
Vindicia

Digital Age/ Digital Goods

Published By: Vindicia     Published Date: Jun 17, 2014
The eBook ‘Digital Age / Digital Goods’ provides information on the various components you’ll want to address while you test an acquisition mix best suited for your organization, and your target audience.
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subscription revenue billing, subscription payments, subscription model best practices, subscription billing solutions, subscription billing software, subscription billing platform, subscription billing company, subscription billing business models, subscription billing analytics, subscription billing, saas digital storefront, saas billing solutions, recurring billing software, recurring billing, microtransaction business model, micro transactional model, enterprise subscription billing, digital storefront optimization, digital storefront, digital economy automation
    
Vindicia

3 HR and Payroll Challenges for the Healthcare Industry

Published By: Paycor     Published Date: Jun 05, 2014
Many healthcare organizations struggle with staffing, tracking certifications, managing turnover and other HR issues. How can you manage it all? This two-page article outlines three top challenges and possible solutions. Reading it will provide you valuable insight into addressing training and certification challenges, approaching staffing shortages and high turnover rates, managing payroll and time-tracking issues, and help your organization focus on providing the best patient care.
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healthcare, management, human resources, payroll, retention, turnover
    
Paycor

Business Driven Governance: Managing Policies for Data Retention

Published By: IBM     Published Date: May 28, 2014
Different types of data have different data retention requirements. In establishing information governance and database archiving policies, take a holistic approach by understanding where the data exists, classifying the data, and archiving the data. IBM InfoSphere Optim™ Archive solution can help enterprises manage and support data retention policies by archiving historical data and storing that data in its original business context, all while controlling growing data volumes and improving application performance. This approach helps support long-term data retention by archiving data in a way that allows it to be accessed independently of the original application.
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ibm, data retention, information governance, archiving, historical data, integrating big data, governing big data, integration, best practices, big data, ibm infosphere, it agility, performance requirements, hadoop, scalability, data integration, big data projects, high-quality data, leverage data replication, data persistence
    
IBM

Harnessing the power of big data and analytics for insurance

Published By: IBM     Published Date: May 27, 2014
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media
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ibm, big data, analytics, insurance, insurance industry, big data solutions, integration, risk assessment, policy rates, customer retention, claims data, transaction data
    
IBM

Protecting server data with HP StoreOnce Catalyst and HP Data Protector

Published By: HP     Published Date: May 14, 2014
In today’s business environment, customers rely on the most efficient, high performing, and reliable backup systems to protect critical business information. Customers need to protect increasing levels of data while keeping costs under control. HP StoreOnce Backup systems provide a disk-based data protection platform while addressing data growth by applying HP StoreOnce deduplication software for efficient, longer term data retention.This document describes the benefits of using HP StoreOnce Backup systems combined with HP StoreOnce Catalyst software and HP Data Protector to back up important enterprise data. This document also recommends backup and recovery implementations.
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hewlett packard, storeonce, data protector, catalyst software, it management, enterprise applications
    
HP

Using Real-Time Speech Analytics to Turn a Negative Experience into an Extended Revenue System

Published By: Interactive Intelligence     Published Date: Apr 23, 2014
In a contact center environment, real-time analytics provide the live information needed to respond to difficult situations before a customer, a sale, or an opportunity is lost. Scott Bakken and David Patchen from MainTrax and Brandon Rowe from Interactive Intelligence discuss how real-time analytics help your business operate at optimal levels and experience increased growth and reduced costs.
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interactive intelligence, real time speech analytics, contact centers, data centers, real time analytics, productivity, revenue, retention rates, speech analytics, real time applications, it management, business analytics, call center management, call center software, customer service, analytical applications, telecom, data center
    
Interactive Intelligence

Good Push Index

Published By: Urban Airship     Published Date: Apr 17, 2014
In our latest Good Push Index data study (examining more than 2,400 apps and 500 million push notifications), we reveal how push messaging influences mobile app users’ behavior, measuring both engagement and retention over a six-month period.
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urban airship, gpi, good push index, mobile marketing, mobile, mobile app, push notifications, customer engagement, smartphone, app engagement, mobile strategy, smart phones
    
Urban Airship

Love 'Em, Leave 'Em and Move On

Published By: Bronto     Published Date: Mar 28, 2014
A love-infused tale of how email strategy may just save your relationships' or end them. This entertaining and informative paper explains how analyzing a small set of key metrics will provide answers to the big questions around declining engagement rates.
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bronto, matketing, email marketing, subscribers, list serve, loyalty program, customer loyalty, customer retention, social network, customer engagement, online channel, customer relationship management, customer experience management, messaging
    
Bronto

Customer Experience (CX) Metrics and Key Performance Indicators

Published By: Oracle     Published Date: Mar 04, 2014
This document aligns to the Customer Experience (CX) Value Equation defined by Oracle as a method to identify and measure the value of CX. Within the value equation there are three important areas of business focus, or CX practice areas: Acquisition, Retention, and Efficiency. Each area has strategic and operational areas of measurement, or Key Performance Indicators (KPIs).
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oracle, oracle cloud service, customer experience, key performance indicators, acquisition, retention, efficiency, customer experience management, productivity, service management, desktop management
    
Oracle

Best Practices for Messaging, Collaboration, Security, Archiving and Encryption in the Cloud

Published By: Smarsh     Published Date: Feb 27, 2014
An overview of the important considerations that both senior business management and IT management should think about as they decide whether or not to migrate some or all of their messaging and collaboration capabilities to the cloud.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, email encryption, cloud-based archiving, enterprise applications, data management, mobile computing, business technology, data center
    
Smarsh

2013 Electronic Communications Compliance Survey for Financial Services

Published By: Smarsh     Published Date: Feb 27, 2014
Financial Services firms are moving into a new phase in the evolution of communications oversight and face challenges ranging from new and changing regulations to employee privacy. Learn how legal, compliance and IT professionals are managing compliance and e-discovery for email, Web, IM, social media, enterprise social networks, corporate issued mobile devices and the bring your own device (BYOD) trend.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, email encryption, cloud-based archiving, networking, enterprise applications, storage, mobile computing, application integration, analytical applications, cloud computing
    
Smarsh

The Radicati Group: Cloud Information Archiving – Market Quadrant

Published By: Smarsh     Published Date: Feb 27, 2014
More organizations are deploying and migrating their information archiving to the cloud. In this report, The Radicati Group provides an overall market evaluation of 10 leading Cloud archiving providers, tips for selecting an information archiving solution and the opportunities and challenges that compliance, IT and legal professionals experience when choosing an information archiving platform.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, enterprise applications, storage, cloud computing, infrastructure, infrastructure management
    
Smarsh

The Case for Third Party Archiving in Microsoft® Exchange Environments

Published By: Smarsh     Published Date: Feb 27, 2014
Recent Microsoft® Exchange editions have basic archiving functionality, but highly regulated and publicly-held companies are likely to require more sophisticated third-party archiving solutions with advanced compliance, e-discovery and legal hold capabilities. Read this report to learn why content should be archived, what native archiving functionality in Exchange can (and cannot) do and recommendations for defining your archiving practices.
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compliance, e-discovery, archiving, enterprise, communications compliance, email archiving, social media archiving, byod, email retention, enterprise applications, storage, business technology, virtualization, cloud computing, infrastructure
    
Smarsh

Connecting Talent for Business Results. Enterprise Social Collaboration. What's HR got to do with it

Published By: Jive Software     Published Date: Feb 24, 2014
The workforce is as dispersed as ever – companies are looking to social collaboration to facilitate the engagement once fostered around the water cooler. By understanding the power of social collaboration tools, HR can lead an organization to where the talent is while enabling business success through the success of its people.
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jive, aberdeen group, hr management, hr technology, talent management, recruiting, social business, enterprise social collaboration, esc, recruiting, retention, content sharing, collaboration, it management, groupware workflow, workforce management, human resources services, recruiting software/services
    
Jive Software

Four Reasons Why Proactive Customer Care Means Customer Loyalty

Published By: Aspect Software     Published Date: Feb 11, 2014
Learn the four reasons why proactive customer care translates to better customer retention and better branding for your organization.
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aspect software, customer care, customer service, customer loyalty, customer service representatives, csr, it management
    
Aspect Software

Candidate Experience Whitepaper: Why Retention Starts with the Offer Letter

Published By: TalentWise     Published Date: Jan 17, 2014
Your hiring process directly impacts your retention rate. Did you know 22% of employees leave an organization within the first 45 days? Your hiring process is an employee's first exposure to your corporate culture. Get it right. There is no second chance to make a first impression. Download our whitepaper to learn more about improving retention right from the start.
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candidate experience, employee retention, talent management, hr management, human resources management
    
TalentWise

Obtain Executive Buy-In for Recognition Programs

Published By: Achievers     Published Date: Jan 17, 2014
Today’s workforce is fundamentally changing. Organizations are flatter, more agile, and require even better retention strategies. HR professionals and business leaders agree on the importance of attracting, retaining, and cultivating top talent. An employee rewards and recognition program that has the buy-in and support of business leaders can transform your corporate culture, making your organization a great place to work, building your brand as a top employer, delighting your customers with your service, and reaping the financial benefits that come from Employee Success. Download this white paper, Obtaining executive buy-in for recognition programs, and obtain best practices to sell the vision of a rewards and recognition program to your CFO.
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employee success, employee recognition, employee engagement
    
Achievers
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