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Data trends redefine leading brands

Published By: Adobe     Published Date: Oct 14, 2019
Companies that put data at the centre of their business gain better insights and deliver more effective marketing. Data centricity at an organisational level is the priority for larger companies, mindful of the opportunities afforded by more scientific commercial decision-making and data-driven marketing. A focus on data alone in the context of customer analytics is not enough, however. Companies require insights from their data to deliver first-class customer experiences that give them a competitive advantage. Our global survey of more than 1,000 business respondents shows that companies are rightly focused on activities powered by actionable insights as opposed to focusing on data for its own sake. More effective segmentation and targeting (65%), and better marketing attribution (52%), are the top data-related priorities for marketers, while ‘technologists’ (including analysts, ecommerce, and IT professionals) are primarily focused on making their organisations more data-centric (50%
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Adobe

How Restaurant Brands Can Get Better Guest Feedback

Published By: InMoment     Published Date: Oct 14, 2019
In today’s experience economy, a simple request for feedback on a receipt is not enough to accurately determine your guests’ needs. Guests need to be presented with the option to share feedback at the right time for them—whenever, wherever, and however they want to. At the same time, the volume of feedback requests and the length of surveys often result in survey fatigue and other negative emotions in guests. This is just one of the complex issues restaurant brands find themselves facing today. Others include: • How do I understand the experience every individual guest has with my brand? • How do I communicate with them in a way that they’re more likely to give feedback? • How can I demonstrate awareness of the guests’ situations and acknowledge their needs?
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InMoment

Sécurité ou simplicité de l'expérience de paiement : Que recherchent les acheteurs en ligne ?

Published By: GoCardless     Published Date: Oct 14, 2019
L'authentification forte du client (ou SCA pour Strong Customer Authentication) est une législation européenne qui entrera en vigueur le 14 septembre 2019. Pour de nombreuses entreprises, cette législation requirt la mise en place de mesures de sécurité supplémentaires au cours des achats en ligne. Les consommateurs accepteront-ils ces changements ou les rejetteront-ils en abandonnant la transaction en plein processus ? Les acheteurs recherchent-ils en priorité la sécurité ou la simplicité ? Nous avons mené une étude sur 4 000 clients en France, au Royaume Uni en Allemagne et en Espagne afin d'analyser leur attitude face à la sécurité et à la simplicité des achats en ligne. Téléchargez les résultats complets de l'étude et découvrez les réponses aux questions suivantes : Les acheteurs en ligne privilégient-ils la sécurité ou la simplicité ? Réduiraient-ils leurs achats auprès de marques disposant de processus de sécurité complexes ? Comment considèreraient-ils certains modes d'autorisat
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GoCardless

Transforming Banking with Speed, Scalability and Savings

Published By: IBM APAC     Published Date: Oct 11, 2019
Several countries in the Asian region are experiencing strong growth in their economies, but a large part of the population of many of these countries remains unbanked. In such a scenario, Techcombank, a bank in Vietnam, knew it had to deliver a differentiated banking experience for its prospective customers. The bank had to transform its IT infrastructure and it zeroed in on IBM LinuxONE because of its ability to handle very large and variable workloads, combined with strong security and cost-efficiency. As a result, it was able to handle 4X the transactions during peak season effortlessly along with 44% lower total cost of ownership while also winning new customers. Find out more.
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IBM APAC

Guide d'achat pour sélectionner le bon outil d'assistance à distance

Published By: LogMeIn EMEA     Published Date: Oct 11, 2019
De plus en plus d’organisations cherchent à implémenter une solution d’assistance à distance intuitive qui offre aux professionnels une productivité à la demande et qui permet de résoudre rapidement les problèmes toujours plus nombreux qui encombrent les équipes d’assistance aujourd’hui. Mais choisir la meilleure solution d’assistance peut se révéler un défi, à mesure que les attentes des utilisateurs progressent et les systèmes deviennent plus complexes et offrent plus d’options et de fonctionnalités. Ce guide d’achat va vous permettre de sélectionner l’outil d’assistance à distance le plus adapté à votre organisation. Avec plus de 15 ans d’expérience, LogMeIn offre un portefeuille de solutions leader du marché pour répondre à chacune de vos demandes de support à distance.
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LogMeIn EMEA

Buyer’s guide to choosing the right remote support tool

Published By: LogMeIn EMEA     Published Date: Oct 11, 2019
More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features. This buyer’s guide can help you select the remote support tool that will work best for your organization. With more than 15 years of experience, LogMeIn delivers remote support solutions with key features and functionalities that make us the market leader in the remote support space.
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LogMeIn EMEA

Retaining Share in Ambiguous Market Conditions: A Playbook for Building Products Distributors

Published By: Zilliant     Published Date: Oct 11, 2019
The building products / construction industry is more visibly representative of the health of the economy than any other. The avatar of the Great Recession may well be images of doomed projects on abandoned construction sites. As such, it’s unavoidable for leaders of building products distributors to experience market-induced anxiety as a matter of course. 2020 looms as the start of a new decade but many analysts fear it will also mark the end of the building boom. Recent indicators point to a slowdown at least. The existential question: what areas of building products distribution are ripe for reimagination, safeguarding against ambiguous market conditions now and in the future? This whitepaper provides the answers with a playbook that reveals where margins and revenue leak in most B2B distribution companies and provides reimagined strategies for retaining and growing share through price optimization, deal management and costing guidance.
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Zilliant

The Advantages of Hybrid IT Are Driving a Boomerang Phenomenon

Published By: Flexential     Published Date: Oct 11, 2019
Hybrid IT strategies are becoming more popular because companies have realized that a singular IT infrastructure solution is not effective. This repatriation is causing a boomerang phenomenon that’s driven by a need to more effectively match workloads to optimal resources.
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Flexential

Acing customer experience in an omni-channel age

Published By: Riskified     Published Date: Oct 11, 2019
Learn how to provide the omnichannel flows shoppers expect, without compromising the customer experience.
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Riskified

Protecting your brand and revenue from fraud rings & ATO attacks

Published By: Riskified     Published Date: Oct 11, 2019
See how fraud rings outsmart fraud management systems and learn how to stop them.
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Riskified

Performance Management Buyers Guide

Published By: Kazoo     Published Date: Oct 11, 2019
Are you ready for a new Performance Management technology provider? To determine whether an HR technology provider is the right fit for your organization, we recommend asking questions that address the various components of performance management, as well as background on the provider’s company and technology. Download our buyers guide for must-ask questions on: • Performance Management philosophy • Strategic value • Implementation and support • Feature set • Accessibility and reporting • Integrations • and more!
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Kazoo

API security best practices: Protect your APIs with Anypoint Platform

Published By: MuleSoft     Published Date: Oct 10, 2019
API security has become a strategic necessity for your business. APIs facilitate agility and innovation. However, the financial incentive associated with this agility is often tempered with the fear of undue exposure of the valuable information that these APIs expose. With data breaches now costing $400m or more, senior IT decision-makers are right to be concerned about API security. In this whitepaper, you'll learn: The top API security concerns for today's enterprises. How IT leaders can protect identity, integrity, and confidentiality of information without risking availability. The top three qualifications you need to keep your APIs secure.
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MuleSoft

Migrate to SAP S/4HANA using APIs

Published By: MuleSoft     Published Date: Oct 10, 2019
Many businesses are now considering various options as they migrate to SAP S/4 Hana. Numerous organizations rely on SAP platform solutions, many of which were implemented during the late 1990s and early 2000s. By 2025, SAP will end mainstream maintenance on all instances of ERP installations forcing enterprises to migrate to SAP S/4HANA, or re-implement complex ERP installations, which can come with many challenges. Read this whitepaper, written in collaboration with Capgemini, to learn: How to prove the business value of a migration to SAP S/4HANA. Why an API-led architecture is the best approach for SAP S/4HANA integration with existing systems, providing agility and shielding an organization’s technology stack from future changes to other systems. The main principles of a Center for Enablement (C4E) and how it enables enterprises to implement software design with governance and high delivery speeds.
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MuleSoft

Forrester finds 445% ROI with MuleSoft

Published By: MuleSoft     Published Date: Oct 10, 2019
Forrester Total Economic Impact (TEI) study found enterprise customers realize 445% ROI with MuleSoft’s Anypoint Platform over three years. Download this report for an analysis of the total value of integration for enterprise customers. Key customer benefits: $7.8M in benefits within three years. 4X projects worked on over three years. 90% developer time freed from maintaining APIs and integrations. The Total Economic Impact™ Of MuleSoft’s Anypoint Platform, a commissioned study conducted by Forrester Consulting, August 2019.
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MuleSoft

Buyer’s guide to choosing the right remote support tool

Published By: LogMeIn     Published Date: Oct 10, 2019
More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features.
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LogMeIn

Guide d'achat pour sélectionner le bon outil d'assistance à distance

Published By: LogMeIn     Published Date: Oct 10, 2019
De plus en plus d’organisations cherchent à implémenter une solution d’assistance à distance intuitive qui offre aux professionnels une productivité à la demande et qui permet de résoudre rapidement les problèmes toujours plus nombreux qui encombrent les équipes d’assistance aujourd’hui. Mais choisir la meilleure solution d’assistance peut se révéler un défi, à mesure que les attentes des utilisateurs progressent et les systèmes deviennent plus complexes et offrent plus d’options et de fonctionnalités.
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LogMeIn

Engagio Named #1 Global Winner in Research in Action's ABM Vendor Matrix™

Published By: Engagio     Published Date: Oct 10, 2019
Read the report today! Want to make sure you're investing in the right ABM technology? Research in Action released the Top 20 Global Vendors for ABM in 2019 using their proprietary Vendor Selection Matrix™, and Engagio was the #1 Global winner! Read the report to learn why Engagio placed #1 based on 1,500 customer interviews and Research in Action's independent analysis of each vendor. Read the report to discover: The top 20 global ABM providers and how they measure up How to select the right technology for your ABM needs 5 insights and predictions for ABM by Research in Action
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Engagio

Rugged, Mobile Devices Support Military’s Global Strategy

Published By: Panasonic     Published Date: Oct 10, 2019
The U.S. military continues to develop its quick-strike potential, seeking greater capacity to project force globally, quickly and on several fronts simultaneously. Support services are integral to that effort, particularly in the area of logistics and asset maintenance. In its 2018 National Defense Strategy, the Department of Defense identified the development of “resilient and agile logistics” among its key modernization goals.
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Panasonic

Small and Medium Business Trends Report

Published By: Kinaxis     Published Date: Oct 10, 2019
Small and medium-sized businesses (SMBs) around the world are major drivers of today’s economic growth, representing over 90% of the business population, 60%–70% of employment, and 55% of GDP in developed economies.Their leaders are hard-working, passionate entrepreneurs who face unique challenges, which change and evolve as their businesses grow. This report examines the obstacles SMBs encounter on the road to success, offering insights on the decision-making and actions of business leaders who run them.
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Kinaxis

Why Outstanding Omni-Channel Customer Service is the Key to Success

Published By: Kinaxis     Published Date: Oct 10, 2019
While great products are great, having a great product is no longer enough. Products alone simply don’t win anymore. Say you’ve just launched a brilliant product or service. A myriad of near-identical alternatives from competitors will likely flood the market almost immediately. Differentiating yours from theirs has become a lot more difficult. Not to mention that technology has made it easier than ever for customers to shop around. From gathering information, to interacting with brands and purchasing products, it’s never been simpler to find the cheapest, fastest, smartest alternative, anywhere in the world.
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Kinaxis

Managing Security Risk And Compliance In A Challenging Landscape

Published By: Dell EMC     Published Date: Oct 10, 2019
Security leaders have been in front of boards and executive committees long enough to know that security metrics that simply portray statistics from monitoring tools, or count the number of malware attacks, add relatively little value to strategy and budget decisions. Protecting sensitive customer and company data shouldn’t be just a compliance obligation, it should be a business imperative. This is exactly why the right technology partners will help push security, risk, and compliance objectives forward. In March 2019, Dell commissioned Forrester Consulting to evaluate the evolving security trends and technology needed to protect and enable employees. Our study found that empowering employees while adhering to security protocols improves employee productivity. Forrester conducted an online survey of 887 senior business and IT decision makers to explore this topic. Learn more about Dell solutions powered by Intel®.
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Dell EMC

Lösungen für Storage-Aufgaben für Big Data und Analytik im Petabyte-Maßstab

Published By: Infinidat EMEA     Published Date: Oct 10, 2019
Big Data- und Analytik-Workloads bringen für Unternehmen neue Herausforderungen mit sich. Die erfassten Daten stammen aus Quellen, die vor zehn Jahren noch gar nicht existierten. Es werden Daten von Mobiltelefonen, maschinengenerierte Daten und Daten aus Webseiten-Interaktionen erfasst und analysiert. In Zeiten knapper IT-Budgets wird die Lage zusätzlich dadurch verschärft, dass die Big Data-Volumen immer größer werden und zu enormen Speicherproblemen führen. Das vorliegende White Paper informiert über die Probleme, die Big Data-Anwendungen für Storage-Systeme mit sich bringen, sowie darüber, wie die Auswahl der richtigen Storage-Infrastruktur Big Data- und Analytik-Anwendungen optimieren kann, ohne das Budget zu sprengen.
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Infinidat EMEA

Wettbewerbsvorteile durch die Verwaltung von skalierbaren Datenspeicher

Published By: Infinidat EMEA     Published Date: Oct 10, 2019
Auch nach jahrzehntelangen Fortschritten in Industrie und Technik existiert immer noch keine universelle integrierte Storage-Lösung, die das Risiko verringern, die Profi tabilität sichern, die Komplexität beseitigen und sich nahtlos in die Betriebs- und Verwaltungsprozesse der Unternehmen für Daten in großem Maßstab einfügen können. Zur Erreichung dieser Ziele gibt es Fähigkeiten, um optimale Ergebnisse zu möglichst niedrigen Kosten zu erreichen. Diese Fähigkeiten umfassen Verfügbarkeit, Zuverlässigkeit, Performance, Datendichte, Managementfähigkeit und Integration in Anwendungs-Ökosysteme. Das vorliegende White Paper skizziert ein besseres Konzept für die Speicherung von Daten in großem Maßstab, so dass diese Probleme nicht nur heute, sondern auch in Zukunft gelöst werden.
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Infinidat EMEA

achermann ict-services realisiert agile Datenspeicherumgebung mit Infinidat

Published By: Infinidat EMEA     Published Date: Oct 10, 2019
„Clevere ICT-Lösungen, höchste Qualität, bedürfnisorientierter Service, transparente Leistungen und off ene Kommunikation“, so beschreibt achermann ict-services sein Leistungsangebot. Das Unternehmen beschäftigt 50 Mitarbeiter und ist stolz auf seine agile wie professionelle Arbeitsweise. Ob für die Arbeit mit virtuellen Server- und Desktop-Umgebungen, mit IP-Telefonie oder mit professionellen Sicherheits- und Netzwerklösungen: Die Lösungen von achermann ict-services ermöglichen es Unternehmen, sich von der IT-Belastung zu befreien und sich auf das Kerngeschäft zu konzentrieren.
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Infinidat EMEA

Abilitare Business Operations Always On con una disponibilità dei dati garantita al 100%

Published By: Infinidat EMEA     Published Date: Oct 10, 2019
Dal momento che i dati non sono più soltanto un business enabler ma sono sempre più la base per un maggior vantaggio competitivo delle aziende, la disponibilità Always On dei dati è diventata un requisito cruciale di ogni organizzazione IT. Con molte diffi coltà, negli anni le aziende hanno lottato nel progettare infrastrutture dati che potessero soddisfare il requisito dell’Always On pagando un costo e una complessità elevate. Affi nché una soluzione sia realmente Always On deve garantire un Recovery Point Objective pari a zero (RPO=0) e un Recovery Time Objective pari a zero (RTO=0). Si tratta di due requisiti necessari per una soluzione Always On ma assolutamente non suffi cienti.
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Infinidat EMEA
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