social technologies

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Rethinking Analytics for the Social Enterprise

Published By: SAP     Published Date: May 18, 2014
Leading companies and technology providers are rethinking the fundamental model of analytics, and the contours of a new paradigm are emerging. The new generation of analytics goes beyond Big Data (information that is too large and complex to manipulate without robust software), and the traditional narrow approach of analytics which was restricted to analysing customer and financial data collected from their interactions on social media. Today companies are embracing the social revolution, using real-time technologies to unlock deep insights about customers and others and enable better-informed decisions and richer collaboration in real-time.
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sap, big data, real time data, in memory technology, data warehousing, analytics, big data analytics, data management
    
SAP

Social Media Analytics: Making consumer insights actionable

Published By: IBM     Published Date: Apr 29, 2014
Social media is reshaping the relationships that customers have with products, services and brands. Read this white paper to learn how the right combination of technologies can help you understand emerging consumer trends and increase the ROI of your marketing campaigns.
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ibm, retail, social media, social media analytics, consumer insights, customer relationships, roi, business technology
    
IBM

Is Finance Just Keeping Score, or Changing the Game?

Published By: Oracle     Published Date: Apr 10, 2014
The very best CFOs are becoming “technology evangelists”, investing in the latest mobile, social, analytical and cloud technologies to modernize their finance organizations and become more strategic partners to the business. Find out more – download the report, “Empowering Modern Finance: The CFO as Technology Evangelist.”
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cloud, finance, saas, big data, social, mobile, analytics, modernization
    
Oracle

The Future of IT: A Customer First Approach

Published By: BMC Software     Published Date: Jan 31, 2014
IT is embracing to this new world of consumerized technology, with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity. Please download the white paper for more information.
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software

Triumph Over Disengagement: Improve Employee Engagement with Recognition

Published By: Achievers     Published Date: Jan 02, 2014
Disengaged employees undermine your company’s morale, erode the bottom line, and endanger the long-term success of your business but your company can triumph over disengagement. Download the latest study from Gartner to learn the benefits of a new generation of social-enabled technologies designed to improve employee engagement, alignment, and recognition.
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engagement, employee engagement, social employee recognition, human capital management, hcm, employee success, employee reward systems, social reward and recognition programs
    
Achievers

Service and Support as a Strategic Imperative

Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly. The telephone is still the primary mode of support, but is steadily declining as text, social media, chat, knowledge bases, email and online communities provide new avenues for customers to get the help they need. Some organizations are embracing this evolution by implementing technologies that enable them to interact with customers regardless of the channel or the device they’re using. This approach not only improves customer service, but also boosts the brand image and helps companies achieve broader business goals.
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logmein, infoworld, customer service, customer support, support, support strategy, social media, mobile support
    
LogMeIn Rescue

How We Work: Communication Trends of Business Professionals

Published By: Plantronics     Published Date: Oct 18, 2013
As communication options and needs increase, clear preferences have emerged regarding the best ways to exchange specific types of information.
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plantronics, global workforces, anywhere-anytime attitude, brainstorming, collaborating, communications tool belt, phone conferences, audio conferences
    
Plantronics

IBM MobileFirst: Put your business in motion. Become a mobile enterprise.

Published By: IBM     Published Date: Oct 10, 2013
IBM MobileFirst is designed to enable organizations turn their interactions into an opportunity to drive return on engagement and investment. IBM combines deep industry expertise with mobile, analytics, cloud, social and security technologies. This can help enterprises capture new markets, efficiently extend their businesses to mobile employees, customers and business partners and maintain the integrity of their assets.
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ibm, mobilefirst, business in motion, mobile enterprise, user interactions, return on engagement, return on investment, roi
    
IBM

Pervasive technology trends shaping the business and the implication for your data center

Published By: IBM     Published Date: Oct 10, 2013
Four technology trends—cloud computing, mobile technology, social collaboration and analytics—are shaping the business and converging on the data center. But few data center strategies are designed with the requisite flexibility, scalability or resiliency to meet the new demands. Read the white paper to learn how a good data center strategy can help you prepare for the rigors and unpredictability of emerging technologies. Find out how IBM’s predictive analytics are helping companies build more accurate, forward-looking data center strategies and how those strategies are leading to more agile, efficient and resilient infrastructures.
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technology trends, pervasive technology, data center, resilient infrastructures, collaboration and analytics, mobile technology, ibm, accurate strategies
    
IBM

The Social Imperative in Workforce Skills Development

Published By: IBM     Published Date: Sep 30, 2013
Using social technologies, organizations can develop a workforce development program where employees can develop skills on the job by collaborating with experts and sharing tacit knowledge. This white paper shows how organizations that develop a social learning program can improve employee engagement, reduce attrition and decrease the amount of time employees waste searching for expertise and information.
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workforce, workforce management, social business, social learning environment, social learning, social technologies, skills development, employee retention
    
IBM

Social Media Analytics: Making Consumer Insights Actionable

Published By: IBM     Published Date: Sep 11, 2013
Learn how social media is reshaping the relationships that customers are having with products, services, and brands and how using the right combination of technologies will help you understand emerging consumer trends and increase the ROI of your marketing campaigns
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social media analytics, consumer insights, marketing, roi, consumer trends, technologies
    
IBM

8 Key Plays For Sales Success

Published By: Salesforce.com     Published Date: Jun 17, 2013
Transforming Your Business with Salesforce Pull ahead of your competition by learning best practices for incorporating social and mobile technologies.
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social, mobile, technology, sales and marketing operations, crm, customer relationship management, networking, it management
    
Salesforce.com

8 Key Plays for Sales Success

Published By: Salesforce.com     Published Date: May 14, 2013
Transforming Your Business with Salesforce. Pull ahead of your competition by learning best practices for incorporating social and mobile technologies.
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salesforce, salesforce app, sales application, crm, customer relationship management, saas crm
    
Salesforce.com

7 Steps to the Social Sales Revolution

Published By: Salesforce.com     Published Date: May 14, 2013
This eBook examines how some of today’s most successful reps approach social sales.
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social sales, salesforce, social intelligence, social technologies, social enterprise
    
Salesforce.com

Nine Ways Social and Collaboration Tools Improve Your Recruiting Processes

Published By: Peoplefluent     Published Date: Apr 02, 2013
As competition for talent intensifies, take advantage of social technologies for recruiting. Learn how social and collaboration tools enhance, improve and reinvent recruiting processes, and best practices for developing a social recruiting strategy.
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recruiting, recruiting software, social recruiting, social recruiting software, social collaboration, collaboration, social hcm, hiring software
    
Peoplefluent

The Intersection of Social and HR: Why HR Must Drive Enterprise Social Collaboration

Published By: Peoplefluent     Published Date: Apr 02, 2013
HR has an important opportunity to drive enterprise social collaboration. Read how social technology enables employee productivity, how HR can add value to social communication, and how social tools can improve HR functions.
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social, collaboration, social collaboration, enterprise social collaboration, social technologies, enterprise communication, social communication, social hcm
    
Peoplefluent

How to Adapt Talent Management Strategies for Today’s “Connected” Generation of Workers

Published By: Peoplefluent     Published Date: Apr 02, 2013
Today’s “connected” generation is comprised of tech-savvy workers whose strengths must be harnessed for competitive advantage. Read how to reach “Gen C” and develop talent management strategies to attract, engage and retain this workforce segment.
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collaboration, generation c, talent management, mobile, social, social hcm software, talent management software, talent management strategies
    
Peoplefluent

8 Key Plays For Sales Success

Published By: Salesforce     Published Date: Mar 19, 2013
Pull ahead of your competition by learning best practices for incorporating social and mobile technologies. This white paper will explore how you can close more deals and save hours each week by taking advantage of these new technologies.
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crm, social, sales, social media, mobile, emerging technologies, operations, process management
    
Salesforce

Social Media Analytics - Making Customer Insights Actionable

Published By: IBM     Published Date: Aug 08, 2012
This white paper examines the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels. Discover the implications of social media for marketing and sales, as well as IT. And learn the how and why social media tools and applications can be integrated with existing technology investments.
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social media analytics, consumer insight, marketing digitization, ibm, facebook, strategic considerations, lower cost, influence
    
IBM

Forrester's six steps to achieving "social maturity"

Published By: Adobe     Published Date: Jun 29, 2012
Customers and employees are becoming increasingly empowered by social technologies. This change is dramatically changing the way they communicate and collaborate. Find out how to succeed in this new social world by making fundamental changes to resources, skills, tools, processes, and culture.
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marketing, forrester, social media, digital marketing, emerging marketing, social maturity
    
Adobe

Can Your Security Keep Up With 70,000 New Malware Strains a Day?

Published By: CenturyLink     Published Date: Mar 09, 2012
IT Security challenges are more complex than ever, as mobile devices, social technologies and cloud computing take hold. Find out how these top 2012 security trends will affect your organization-and make sure your data protection measures are ready.
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centurylink, qwest, high speed internet, phone, mobile, tv services, offers, bundles
    
CenturyLink

Powering Transformation

Published By: ServiceNow     Published Date: Feb 07, 2012
Download the white paper to find out more about next-gen IT solutions - and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before!
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powering, transformation, cloud, investments, integration, access data, performance, revolution
    
ServiceNow

Mobile & Social Technologies for Tobacco Cessation: Do They Work?

Published By: Alere Wellbeing     Published Date: Oct 18, 2011
Learn about new technologies for tobacco cessation and how they can effect real, measurable behavior change in the tobacco users at your organization - and save you from excess healthcare costs.
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tobacco cessation benefit, text to quit, quit smoking app, wellness program, specialized program, quitting tobacco, nicotine addiction, specialized treatment
    
Alere Wellbeing

Social IT - Helping People, Promoting Culture and Improving Collaboration

Published By: ServiceNow     Published Date: Aug 24, 2011
This white paper takes a look at the adoption and evolution of social IT within ServiceNow.
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social it, social media, build relationships, improve service, collaboration, post it, tag it, tweet it
    
ServiceNow

Securing the Social Network: How to Embrace Emerging Technologies Without Putting Data at Risk

Published By: Websense     Published Date: Sep 27, 2010
Social media isn't coming to banking institutions-it's here. For banks and their customers, social networks such as Facebook, LinkedIn and Twitter have become an integral part of everyday life.
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websense, social network, facebook, linkedin, twitter, data risk, data security, web security
    
Websense
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