voice technology

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Forrester: Getting Better Mileage Out Of Your Travel, Expense, And Invoice Solutions

Published By: SAP Concur     Published Date: Sep 25, 2019
"The root causes for poor travel, expense, and invoice management are legacy technology and the lack of alignment between IT and finance to implement better solutions. Download this Forrester paper now to understand how internal alignment with IT can allow you to manage and process expenses in a timely manner."
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SAP Concur

Evolving Manufacturing Communications Technology for a New Competitive Edge

Published By: Motorola Solutions     Published Date: Aug 14, 2019
Learn insights on the use of voice and data communication Discover future forward trends on added intelligence within the plant Access the latest on ways to prolong your communications investments Get ahead of your competition with nextgeneration technology ready to alleviate the most common pain-points reported by your peers
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Motorola Solutions

Driving Competition, Delivering Breakthrough Customer Experiences

Published By: Motorola Solutions     Published Date: Aug 14, 2019
Learn insights on the use of voice and data communication Discover future forward trends on added intelligence across logistics operations Access the latest on ways to prolong your communications investments Get ahead of your competition with nextgeneration technology ready to alleviate the most common pain-points reported by your peers
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Motorola Solutions

Guide: How to End IVR Horrors

Published By: Vonage Business     Published Date: May 01, 2019
Who among us has not recoiled before the horror of a terrible Interactive Voice Response (IVR) experience? IVR technology was created to save businesses money, but it has mutated into a timesucking, customer experience-crushing monster! If connecting with a customer in this day of customer experience is the goal, there’s a better way! Contain the IVR before it kills another customer relationship. Can we bring the technology to heel and bend it to our will? And can we stop its rampage before artificial intelligence makes it too powerful to be stopped?
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Vonage Business

5 reasons more companies choose WebEx meetings

Published By: Cisco EMEA     Published Date: May 15, 2018
Your employees, customers, and partners need the ability to connect and collaborate, at any time, from any location—across time zones or simply across the conference table. And those workplaces are expanding faster than ever, powered by mobile and cloud usage that makes virtual meetings essential. With scalable and secure voice, video, and content sharing, real-time collaboration can happen anywhere. Staying connected can lead to improved productivity and faster decision-making, as well as better customer service. But only if the technology offers a seamless experience and is intuitive enough to drive user adoption. While the need for better meetings is universal, not all conferencing tools are the same. Choosing the wrong tool could actually decrease productivity by wasting valuable meeting time troubleshooting the technology, or by providing a negative experience that will deter users from embracing it. This is especially true in situations where poor meeting quality could impact
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Cisco EMEA

Technology Insight for Modern Analytics and Business Intelligence Platforms

Published By: NetApp     Published Date: Mar 05, 2018
Did you know that by 2020, 50% of analytic queries will be generated using search, natural-language processing or voice, or will be automatically generated? Read the Gartner report Technology Insight for Modern Analytics and Business Intelligence Platforms and find out how to meet the time-to-insight demands of today's competitive business environment. Learn how to: • Determine when to use existing, traditional BI technologies versus modern analytics and BI • Broaden data access beyond relational systems • Adopt new approaches to data modeling
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp

Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18

Published By: Genesys     Published Date: Feb 27, 2018
With all the options in the rapidly changing marketplace for cloud-based contact centers, it’s a challenge to find the right solution for your business. Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read the Ovum Decision Matrix to: • Compare cloud contact center solutions based on the strength of their technology platforms • Contrast vendors on their ability to handle multichannel customer interactions and connect with customer and company data through analytics • Understand each vendor’s market impact and why Genesys was chosen as a leader
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ovum, multichannel cloud contact center, contact center, decision matrix
    
Genesys

5 Key Considerations when Choosing Technology for Use with Office 365 Cloud Voice

Published By: Polycom     Published Date: Aug 16, 2017
"40% of Skype for Business customers are now using the platform for voice communication, and many of these customers are now considering complementing the deployment with or shifting to Microsoft’s cloud suite, Office 365. When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, download the report for the 5 Key Considerations when Choosing Technology for Use with Office. 365. "
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polycom, office 365, cloud, voice, skype
    
Polycom

Do’s and Don’ts When Moving to Office 365 Cloud Voice

Published By: Polycom     Published Date: Aug 16, 2017
"For decade, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment. Download the paper for Five Do’s and Don’ts When Moving from a Premises-Based PBX to Office 365. "
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polycom, office 365, cloud, voice, voip
    
Polycom

Do’s and Don’ts when moving to O365 cloud voice

Published By: Polycom     Published Date: Feb 16, 2017
"For decade, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment. Download the paper for Five Do’s and Don’ts When Moving from a Premises-Based PBX to Office 365. "
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polycom, business technology, o365, voice technology
    
Polycom

Do’s and Don’ts when moving to Office 365 Cloud Voice

Published By: Polycom     Published Date: Nov 29, 2016
For decades, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today, the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment.
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Polycom

5 Key Considerations when Choosing Technology for Use with Office 365 Cloud Voice

Published By: Polycom     Published Date: Nov 29, 2016
40% of Skype for Business customers are now using the platform for voice communication, and many of these customers are now considering complementing the deployment with or shifting to Microsoft’s cloud suite, Office 365. When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, download the report for the 5 Key Considerations when Choosing Technology for Use with Office. 365.
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Polycom

5 Key Considerations when Choosing Technology for Use with Office 365 Cloud Voice

Published By: Polycom     Published Date: Oct 17, 2016
When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, make sure to download this white paper.
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Polycom

5 Key Considerations when Choosing Technology for Use with Office 365 Cloud Voice

Published By: Polycom     Published Date: Sep 09, 2016
40% of Skype for Business customers are now using the platform for voice communication, and many of these customers are now considering complementing the deployment with or shifting to Microsoft’s cloud suite, Office 365. When migrating to Office 365 cloud voice, customers should evaluate whether their existing audio devices are compatible or whether new technology will be needed. If you’re thinking about making the switch to cloud voice, download the report for the 5 Key Considerations when Choosing Technology for Use with Office. 365.
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Polycom

Do’s and Don’ts when moving to Office 365 Cloud Voice

Published By: Polycom     Published Date: Sep 09, 2016
For decades, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today, the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment.
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Polycom

Polycom HD Voice: Innovators Spotlight

Published By: Polycom     Published Date: Nov 12, 2015
The hallmark of a great conference call is audio quality that sounds just like being in the same room with the other participants. Polycom HD Voice technology delivers more than twice the clarity of ordinary phone calls for life-like, vibrant conversations.
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polycom, audio conferencing, video conferencing, conference call, acoustic clarity, knowledge management, business technology
    
Polycom

Polycom Solutions for Microsoft UC Environments

Published By: Polycom     Published Date: Mar 13, 2015
Dynamic work environments are made-up of people on the move and virtual teams across different time zones. This makes it challenging to access an expert or to secure information. You need a communication solution that anchors fast-moving teams and enables communication from any device, anywhere; and critical to your success, and ease of use and HD quality voice and video to help drive user adoption. And communication tools that integrate with applications you use daily that are managed through a single interface to streamline deployment and speed your return on investment (ROI).
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mobile, unified communication, concept, brand, enterprise, voice, products, services, innovative technology, manufacture, functionality, enterprise applications, data management
    
Polycom

Minimizing Risk and Maximizing ROI of Lync Deployments with Strategic Partners

Published By: Polycom     Published Date: Mar 13, 2015
As powerful as Microsoft Lync is, buyers should understand it is not a complete UC solution, and use of strategic partners is necessary. Voice and video are the most difficult services to provision correctly as workers require a high-quality, real-time experience. Anything short of that can remove many of the ROI benefits the company was hoping to realize. As such, companies deploying Lync should choose the best possible voice and video partner for Lync to simplify deployments and optimize user experience.
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mobile, unified communication, concept, brand, enterprise, voice, products, services, innovative technology, manufacture, functionality, enterprise applications, data management
    
Polycom

Forrester TEI Study: Economic Impact of Lync Enterprise Voice and Polycom Working Together

Published By: Polycom     Published Date: Mar 13, 2015
In the fall of 2013, Polycom and Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Polycom voice solutions for Microsoft Lync. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Polycom voice solutions for Microsoft Lync within their organizations.
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mobile, unified communication, concept, brand, enterprise, voice, products, services, innovative technology, manufacture, functionality, enterprise applications, data management
    
Polycom

What is a Lync Room System?

Published By: Polycom     Published Date: Mar 13, 2015
Polycom uniquely brings together Microsoft Lync software, a strategic alliance with Crestron and its own industry-leading audio/visual technology for an intuitive and collaborative experience for every member of your team.
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mobile, unified communication, concept, brand, enterprise, voice, products, services, innovative technology, manufacture, functionality, lync, enterprise applications, data management
    
Polycom

Voice Selection Guide for Microsoft Lync

Published By: Polycom     Published Date: Mar 13, 2015
We are now in a world of Unified Communications (UC) and your employees are using many devices and modalities to communicate. A phone is still needed, but its use as a “stand-alone” device is changing as end users now have a wider range of communications options afforded by UC including chat, video, and communications on a phone or mobile devices (BYOD). As IM becomes the new dial tone (“U there?”, “Is now a good time to talk”), when your users want to talk, they expect to be able to place their phone call from their UC client. For most companies today, that UC client is Microsoft® Lync®. While the user may want to place their phone call from Lync, they also want to be able to use a telephone dial pad to dial numbers, access features with convenient feature keys, and be able to choose between using a handset, headset, or speakerphone—and they want to use their phones in ways that are fully integrated with their Lync client.
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mobile, lync, unified communication, concept, brand, enterprise, voice, products, services, innovative technology, manufacture, functionality, enterprise applications, data management
    
Polycom

Bene Office Furniture selects Polycom and Microsoft as their Unified Communications Platform

Published By: Polycom     Published Date: Mar 13, 2015
Bene is a European company setting trends in office furnishing with its concepts, products and services. The brand is associated with top quality and functionality, modern design and innovative technology. Bene engages in development and manufacture and provides sales and consultancy services under one umbrella. The Austrian firm is a leader in their market, a major player in Europe, and proud to create a forward looking office concepts.
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mobile, unified communication, concept, brand, enterprise, voice, products, services, innovative technology, manufacture, functionality, enterprise applications, data management
    
Polycom

Enterprise-Grade Unified Communications Experience With Cloud-Delivered WAN

Published By: VMware SD-WAN by VeloCloud     Published Date: Dec 19, 2014
Delivering combination of real time voice, video, and data is bandwidth intensive and requires complex network configuration to ensure the delivery of these time sensitive applications. Download this paper to learn the recent WAN technology trends to enable companies to roll out and support UC without the cost and complexity of traditional WAN.
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velocloud, cloud-delivered, wan, real time video, bandwith, software development
    
VMware SD-WAN by VeloCloud

RCN Transforming Business Communications

Published By: RCN Business     Published Date: Nov 11, 2014
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Don’t settle for "one less" - get the right solution for your business with RCN Business Services. RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions. We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution. RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services. Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution. Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a business’s success and growth. Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
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lan, voip, business communication, wan, pbx, networking, wireless, analog communications, digital signal processing, embedded systems and networking, business technology, telecom
    
RCN Business

3 Ways Real-Time Tracking Powers Digital Factories

Published By: Zebra     Published Date: Jul 10, 2014
Digital voices are everywhere in a digital factory. In this brief, we’ll elaborate on the technology tools digital factories use for three common functions: asset management, production planning and materials replenishment.
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zebra, digital factories, asset management, production planning, material replenishment, embedded sensors, software, wireless, cloud, enterprise applications, data management, data center
    
Zebra
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