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9 Reasons to Make the Move to a Cloud Contact Center

Published By: Five9     Published Date: Aug 01, 2019
It’s become abundantly clear that the cloud is no longer the future— but the new normal. Enterprises rely on cloud computing for web-based meetings, email, file sharing, and more every day to reduce costs and administrative burdens while enhancing productivity. With the wealth of benefits to be gained by moving to the cloud—including speed of deployment, cost-efficiencies, and easy scaling—it’s no wonder the shift toward all things virtual has been so pervasive and swift. What’s more, as the cloud has matured, the potential drawbacks that once made enterprises hesitant to make the move are disappearing. Security is now robust, application integration happens with ease, and reliability is a given, not a question mark. So now that the cloud has become not just viable, but essential, to stay competitive in a rapidly changing world, it’s time to explore how the cloud can significantly improve your contact center operations and guest experiences. This paper will provide one compelling r
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Five9

Cisco Collaboration Flex Plan Meetings-Enterprise Agreement Data Sheet

Published By: Cisco     Published Date: Dec 20, 2018
Cisco® Collaboration Flex Plan gives you access to Cisco’s collaboration products, allowing you to mix and match buying models and deployment models in a single subscription depending on your buying needs. One subscription covers entitlement and technical support for: (a) the cloud services Cisco Webex® Meetings, Cisco Webex Calling, Cisco BroadCloud Calling, and Cisco Webex Teams and (b) the software Cisco Unified Communications Manager and Cisco Meeting Server.
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Cisco

WEBINARE VS. WEB CONFERENCING

Published By: PGi     Published Date: Nov 07, 2018
Webinare unterscheiden sich von kollaborativen Web-Meetings basierend auf Umfang, Geschäftsverhalten, Geschäftsanforderungen und Erwartungen der Teilnehmer. Webinare sind strukturierte, vorab geplante, One-to-Many LiveEvents, die höchst skalierbar sind und gestreamte Präsentationen sowie DesktopSharing, Stimmenabgaben, Umfragen und Chat-Funktionen bieten. Infolgedessen erfordern sie unterschiedliche Planung, Förderung, Übertragung und Messung.
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PGi

Webinars vs. Web Conferencing: What Tool is Best for You?

Published By: PGi     Published Date: Oct 01, 2018
You wouldn’t hold a critical investor call, customer event or shareholder’s meeting in your office bullpen. So why would you host an important virtual event on a platform intended to support small-group collaboration and teamwork? Frost & Sullivan research shows that two-thirds of companies use web conferencing on a regular basis for project collaboration. We also know that more and more of them are turning to the same solutions to host webinars for critical internal and external events. While web conferencing solutions can be used to support large-group or strategically important meetings, webinar technology is designed specifically for that purpose and will almost always deliver a better experience and a higher return on investment. Webinar tools deliver a wealth of features to help companies gain better insights into attendee sentiment for better investor relations, employee and customer experience, and lead generation and qualification: • Integrated video draws higher levels of int
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PGi

5 reasons more companies choose WebEx meetings

Published By: Cisco EMEA     Published Date: May 15, 2018
Your employees, customers, and partners need the ability to connect and collaborate, at any time, from any location—across time zones or simply across the conference table. And those workplaces are expanding faster than ever, powered by mobile and cloud usage that makes virtual meetings essential. With scalable and secure voice, video, and content sharing, real-time collaboration can happen anywhere. Staying connected can lead to improved productivity and faster decision-making, as well as better customer service. But only if the technology offers a seamless experience and is intuitive enough to drive user adoption. While the need for better meetings is universal, not all conferencing tools are the same. Choosing the wrong tool could actually decrease productivity by wasting valuable meeting time troubleshooting the technology, or by providing a negative experience that will deter users from embracing it. This is especially true in situations where poor meeting quality could impact
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Cisco EMEA

Transform your business with enterprise video conferencing & web collaboration

Published By: 8x8 Inc.     Published Date: Jun 16, 2017
In today’s highly competitive business environment, top companies will be the ones that have developed innovative ways to create stellar communications experiences that keep the end users engaged—employees and customers alike. Video and Web conferencing have become well-established tools to drive rich internal as well as external communications. However, to make an impact, these collaboration tools must be reliable and intuitive to use. Continuous communication offers hassle-free integrated user experiences that fit today’s mobile work styles. Technology advancements and changing perceptions are opening up innovative opportunities, which offer businesses new avenues to create a competitive edge. Smart companies must catch on or get left behind.
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market shaping trends, consumerization, user-driven it, web conferencing, solution spotlight, 8x8 virtual office meetings, use cases, customer examples
    
8x8 Inc.

Meet with Anyone, Anywhere — Securely

Published By: Cisco     Published Date: Dec 21, 2016
Be more productive, collaborative, and get more done faster using Cisco WebEx Meeting Center — the proven industry leader in web and video conferencing. As a FedRAMPcompliant service, you can use Cisco WebEx to hold regular meetings with anyone — regardless of location. Manage projects, host meetings, and make faster, more informed decisions by keeping everyone on the same page with meetings that allow everyone to see, hear, and view the same information at the same time. And host engaging and creative sessions with colleagues, internal teams and other agencies.
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Cisco

The Online Meeting Survival Guide: 4 Troubleshooting Tips

Published By: Cisco     Published Date: Nov 30, 2016
It's important to be prepared for any meeting — and online meetings are no exception. The value of video conferencing and webinars is well established. But online meetings have different things to consider than when meeting in-person. Users responding to an IDG Research Services survey cited technology challenges, reliability of network connections, and participant engagement as the top obstacles that they face when collaborating online
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Cisco

Seven Technology Considerations for Today’s Web-enabled Meetings

Published By: Plantronics     Published Date: May 20, 2016
This white paper reveals seven necessary technologies to help ensure end users can take full advantage of web conferencing, from wherever they happen to be.
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web conference, technology, web meetings, web conferencing, online conference, mobility, video conference, security
    
Plantronics

Meet with Anyone, Anywhere — Securely

Published By: Cisco     Published Date: Apr 20, 2016
Be more productive, collaborative, and get more done faster using Cisco WebEx Meeting Center — the proven industry leader in web and video conferencing. As a FedRAMPcompliant service, you can use Cisco WebEx to hold regular meetings with anyone — regardless of location. Manage projects, host meetings, and make faster, more informed decisions by keeping everyone on the same page with meetings that allow everyone to see, hear, and view the same information at the same time. And host engaging and creative sessions with colleagues, internal teams and other agencies.
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cisco webex, meeting center, security, web conferencing, video conferencing, fedramp, networking, wireless
    
Cisco

Cisco WebEx Web Conferencing

Published By: Cisco     Published Date: Apr 20, 2016
Go ahead. Create and join meetings easily from your computer or mobile device. Invite participants to share content in real time. See who you’re talking to. All in a highly secure environment. This is now reality for government agencies, thanks to Cisco WebEx® Web Conferencing, a FedRAMP-compliant service. As a FedRAMP-compliant solution provided by the market leader in web and video conferencing, Cisco WebEx Web Conferencing lets you: • Easily meet face to face with meeting participants from other locations • See and hear the same information at the same time with attendees • Collaborate and increase productivity without the need for travel • Make meetings more engaging with high-definition (HD) video, audio, and content sharing
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cisco webex, web conferencing, productivity, connectivity, government agencies, fedramp, video conferencing, networking
    
Cisco

Acing the Online Sales Meeting

Published By: LogMeIn     Published Date: Nov 17, 2015
In this webinar, sales strategist, speaker and author, Jill Konrath shares: - Numerous ways to use quick, ad hoc online meetings. - How to leverage online meetings to speed up sales cycles and close more deals. - Strategies that savvy sellers use to make them an over-the-top success.
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online sales, online meetings, webinar, sales strategies, logmein, business technology
    
LogMeIn

Enterprise Collaboration Shouldn’t Be a Pile of Legos

Published By: Jive     Published Date: Feb 12, 2015
Remember getting your first box of LEGOS as a kid? How fun it was putting the pieces together, collaborating with your friends to create something new? Now, as an IT professional, assembling and maintaining a Lego-like collaboration infrastructure isn’t what you signed up for. Piecing together disparate systems of record for email, web meetings and other applications is about as painful as stepping on a pile of Legos. Download the e-book to learn how implementing a collaboration system connects systems of record the easy way.
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enterprise, transition, interaction, digital business, social networks, vendor evaluations, vision, communication
    
Jive

Death of the Web Conference (as we know it)

Published By: join.me     Published Date: Jan 06, 2015
This paper confirms a changing mix in how Businesses demand web conferencing solutions that are built for modern employees, and a new, more agile and connected workforce.
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death of the web conference, demands on web conferencing solutions, conferencing tools, modern conferencing tools, conferencing solutions, meetings, communication, collaboration
    
join.me

ReadyTalk overview - See what your online meetings have been missing

Published By: ReadyTalk     Published Date: Sep 24, 2014
Learn how ReadyTalk Web Conferencing can make your next online meeting more enjoyable. From our amazing customer service to our simple interface, just wait until you see what your online meetings have been missing.
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prospect, integrate, pipeline, faster, industry, eloqua, webinar, promote
    
ReadyTalk

6 Tips from 20 Experts: Change the Way You Run Meetings

Published By: LogMeIn     Published Date: Sep 16, 2014
This eBook examines modern collaboration and includes six basic tips to change the way you run meetings.
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join.me, online meetings, video conferencing, web conferencing, tips to run meetings, logmein, mobile computing, mobile data systems
    
LogMeIn

6 Tips from 20 Experts: Change the Way You Run Meetings

Published By: LogMeIn     Published Date: Sep 16, 2014
This eBook examines modern collaboration and includes six basic tips to change the way you run meetings.
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join.me, online meetings, video conferencing, web conferencing, tips to run meetings, logmein, customer experience management, business technology
    
LogMeIn

Getronics: Empowering Worldwide Collaboration While Saving 80% on Conferencing

Published By: LogMeIn     Published Date: Jan 15, 2014
With this whitepaper, you will be given tips on global solution for audio and web conferencing at an affordable price with meetings being hassle-free.
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logmein, getronics, leading information, communications technology, integrated itc services, public sector markets, global conferencing, collaboration tool
    
LogMeIn

How to Save Time, Money & Hassle with Online Food Ordering

Published By: Seamless     Published Date: Sep 13, 2013
Are you in charge of ordering food for the office? Do colleagues ask for last-minute catering and complain about eating the same thing all the time? Do you have to track budget codes and billing information? If you think there has to be a better way, you’re right. Join us for this 30-minute educational webinar and learn how online food ordering services can help eliminate all of these hassles while saving you time and money. From individual meals and group orders, to catered meetings and company parties, if you order food into the office, you don’t want to miss this webinar.
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save money, save time, online food ordering, food, ordering food online, seamless
    
Seamless

How to Save Time, Money & Hassle with Online Food Ordering

Published By: Seamless     Published Date: Sep 13, 2013
Are you in charge of ordering food for the office? Do colleagues ask for last-minute catering and complain about eating the same thing all the time? Do you have to track budget codes and billing information? If you think there has to be a better way, you’re right. Join us for this 30-minute educational webinar and learn how online food ordering services can help eliminate all of these hassles while saving you time and money. From individual meals and group orders, to catered meetings and company parties, if you order food into the office, you don’t want to miss this webinar.
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Seamless

How to Save Time, Money & Hassle with Online Food Ordering

Published By: Seamless     Published Date: Sep 05, 2013
Are you in charge of ordering food for the office? Do colleagues ask for last-minute catering and complain about eating the same thing all the time? Do you have to track budget codes and billing information? If you think there has to be a better way, you’re right. Join us for this 30-minute educational webinar and learn how online food ordering services can help eliminate all of these hassles while saving you time and money. From individual meals and group orders, to catered meetings and company parties, if you order food into the office, you don’t want to miss this webinar.
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save money, save time, online food ordering, food, ordering food online, seamless
    
Seamless

A single, secure solution for document-sharing, web meetings, social business and more

Published By: Central Desktop     Published Date: Aug 05, 2011
Central Desktop is the ideal collaboration software for technology companies looking for a secure, powerful solution that will reduce costs, enhance team collaboration and improve project management. It helps IT directors and teams keep documentation up-to-date, share files, manage versions, and keep internal business units from using unapproved, non secure services for sharing documents online and internally. >>>Register to learn more
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social collaboration, online collaboration, collaboration software, team collaboration, sharepoint alternative, project collaboration, online team collaboration, online project management
    
Central Desktop

Webinars 2.0: Maximizing Webinars with Social and Interactive Engagement

Published By: GoToWebinar     Published Date: Aug 02, 2011
This new white paper identifies strategies for maximizing your webinar program, uncovers key trends related to the benefits and use of webinars and provides valuable insights from survey respondents and other industry experts.
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gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources
    
GoToWebinar

A Webinar Organizer's Checklist

Published By: GoToWebinar     Published Date: Aug 02, 2011
This Webinar Success white paper provides guidelines on how to produce and manage successful Webinars - from the first (and most important) step of defining purpose and expectations to quantifying results after the event.
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gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources
    
GoToWebinar

The Best of Both Worlds: How to Effectively Leverage Social Media Relationships

Published By: GoToWebinar     Published Date: Aug 02, 2011
This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools.
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gotowebinar, citrix, meetings, online meetings, collaboration, gotomeeting, go to meeting, sharing resources
    
GoToWebinar
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