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Azure Strategy and Implementation Guide for IT Organizations

Published By: Microsoft     Published Date: Jul 20, 2018
Each organization has a unique journey to the cloud based on its own starting point, its history, its culture, and its goals. This document is designed to meet you wherever you are on that journey and help you build or reinforce a solid foundation around cloud application development and operations, service management, and governance. At Microsoft, we have been on our own journey for the past decade, and over the past years we have learned important lessons by developing our own internal and customer-facing systems. At the same time, we've been fortunate to share the experiences of thousands of customers on their own journeys. This document is designed to share those experiences and distill them into proactive guidance. You do not need to follow these recommendations to the letter, but you ignore them at your peril. Our experience has shown that a careful approach to these topics will speed you along on your organization’s journey and avoid well understood pitfalls. For the past severa
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Microsoft

Best Practices for Video-Enabling Your Lync Environment

Published By: Polycom     Published Date: Oct 31, 2014
Description: Microsoft Solution Architects discuss the top considerations when adding Microsoft Lync video to your network. You have Microsoft Lync for IM and Presence. Maybe you also use Lync for Enterprise Voice. Video is a logical next step. This webinar will cover how to prepare your network and your organization for Lync video. Topics covered were: What to consider when deploying video, learn about real customer successes and missteps with Lync video deployment and services available to assist with the readiness of your network.
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best practices, network, services, topics, architects, video-enabling, lync, environment
    
Polycom

Best Practices In Online Registration

Published By: Janrain, Inc.     Published Date: Jan 07, 2013
This paper covers establishing best practices in implementing user registration, and strategies for collecting more and better user data without sacrificing conversion rates. Topics include social login, progressive profiling, CAPTCHA, SSL, and more.
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online registration, data management, unified data, data validation, ssl, progressive profiling
    
Janrain, Inc.

Beyond Data Discovery - The Value Unlocked by Modern Data Modeling

Published By: Looker     Published Date: Dec 03, 2015
The focus of modern business intelligence has been self-service; pushing data into the hands of end users more quickly with more accessible user interfaces so they can get answers fast and on their own. This has helped alleviate a major BI pain point: centralized, IT-dominated solutions have been too slow and too brittle to serve the business. What has been masked is a lack of innovation in data modeling. Data modeling is a huge, valuable component of BI that has been largely neglected. In this webinar, we discuss Looker’s novel approach to data modeling and how it powers a data exploration environment with unprecedented depth and agility. Topics covered include: • A new architecture beyond direct connect • Language-based, git-integrated data modeling • Abstractions that make SQL more powerful and more efficient
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Looker

Building an Enterprise Linux Solution: SUSE & Power Systems

Published By: IBM     Published Date: Oct 11, 2016
Topics to be discussed include: - The need for new RAS characteristics in next-gen applications - The benefits of having an agile and scalable platform for workloads running SUSE Linux Enterprise Server on IBM Power Systems
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ibm, hardware, systems hardware, linux, linux on power, security, software development, enterprise applications
    
IBM

Choosing The Best Printer for Your Business

Published By: Brother     Published Date: Nov 23, 2015
This information guide, brought to you by Brother International Corporation, a leading maker of printers and multifunction machines, will outline some of the most basic, but most important questions you should ask yourself when selecting your printer. If you take time to consider the following topics, you’re much more likely to find the best printer for your business!
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printer, office technology, hard copy documentation, paper document management, it management, business technology
    
Brother

Choosing the Right Phones for MSFT Office 365 Cloud PBX Services

Published By: Polycom     Published Date: Sep 07, 2016
"What are the benefits of moving your phone services to Office 365? How does the Skype for Business phone experience online differ from a traditional on-prem PBX phone experience? What are the important features to consider when selecting phones for your Office 365 cloud deployment? Join Polycom voice experts Randy Wintle and Peter Huboi as they cover these topics and more in one of our most accessed on-demand webinars."
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business optimization, business strategy, network management, business applications, best practices, business process management, productivity
    
Polycom

Choosing the Right Phones for MSFT Office 365 Cloud PBX Services [webcast]

Published By: Polycom     Published Date: Jun 08, 2016
"What are the benefits of moving your phone services to Office 365? How does the Skype for Business phone experience online differ from a traditional on-prem PBX phone experience? What are the important features to consider when selecting phones for your Office 365 cloud deployment? Join Polycom voice experts Randy Wintle and Peter Huboi as they cover these topics and more in one of our most accessed on-demand webinars."
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cloud management, cloud services, cloud management, best practices, network management, cloud computing
    
Polycom

CISO Panel Webinar: Reducing the Cyber Exposure Gap from Cloud to Containers

Published By: Tenable     Published Date: Nov 06, 2018
How are your peers securing the expanding attack surface within and beyond the traditional perimeter? Digital transformation is putting pressure on every organizational function – especially IT security. Whether it’s discovering short-lived assets like containers, assessing the state of cloud environments, or maintaining the security of web applications, accurately understanding and reducing cyber risk across your entire attack surface is a growing challenge. To give you perspective and insights into how other InfoSec leaders are addressing this challenge, join us at 2pm ET, March 15, 2018 for “Panel Webinar: Reducing Cyber Exposure from Cloud to Containers.” Tenable has assembled a panel of experts who will share their experiences and respond to your questions. Topics covered will include: Making the attack surface as small as possible Understanding asset priority and location Expanding visibility and control over assets beyond the perimeter Enhancing basic security practices to ac
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Tenable

Cloud Benefits for the IT Service Management Market

Published By: BMC Software     Published Date: Feb 03, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software

Cloud Benefits for the IT Service Management Market

Published By: BMC Software     Published Date: Aug 18, 2014
"Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud-base
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it management, data management, cloud computing
    
BMC Software

Cloud Security Insights for IT Strategic Planning

Published By: HP & Intel     Published Date: Feb 18, 2012
Read the results of this survey of 200 IT professionals sounding off on a wide variety of cloud topics.
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convergence, infrastructure, monitoring, network architecture, network performance, network security, access control, internet security
    
HP & Intel

ComplianceWire® 2011 Benchmarking Survey to Over 200 Life Science Organizations

Published By: UL EduNeering     Published Date: Jul 05, 2012
This paper summarizes the results of a quantitative benchmarking survey to over 200 Life Science organizations. The study identifies the key compliance and performance improvement training topics they had addressed in 2011 along with key issues for 2012.
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fda, gmp, gcp, gxp, cms, osha, qsr, 21 cfr part 11
    
UL EduNeering

Comprehensive Guide to Automated Billing Processes

Published By: BillingPlatform     Published Date: Apr 18, 2019
Automating billing processes is the first step toward taking control of your organization’s billing procedures and maximizing efficiencies. If you have complex billing processes, your enterprise will benefit greatly from automating as much of your billing as possible. This whitepaper explores the following topics • Billing challenges most companies face. • Benefits delivered with automated billing processes. • Implementation strategies that support automation. • Four features critical to billing automation success.
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BillingPlatform

Content is the New Perimeter: The Security and Regulatory Drivers for Information Rights Management

Published By: Intralinks     Published Date: Apr 13, 2015
They say content is king. But if your content isn’t protected, it’s a king with no clothes. The proliferation of mobile devices in the workplace, and the availability of cloud services designed for consumers, can lead to improper sharing of corporate data. Information that leaves your firewalls can live forever, and without adequate protection, can end up in the wrong hands. This report by Ovum takes a look at the challenges of information security and explores how a new generation of Information Rights Management (IRM) technology directly addresses the most critical concerns. Key topics include: • The threat posed by Dropbox and other consumer-grade FSS providers • The need for lifetime control of information and content • The ability to perform audits, and locate files, anywhere, and who accessed them • How next-generation IRM technology is available to add a new layer of security to every file
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Intralinks

Content is the New Perimeter: The Security and Regulatory for Information Rights Management

Published By: Intralinks     Published Date: Oct 30, 2014
The proliferation of file sync and share (FSS) products and other cloud services designed for consumers, along with mobile devices, leads to improper sharing of corporate data. Information that leaves your firewalls can live forever, and without adequate protection, can end up in the wrong hands. So what’s the solution? Protect your information with next-generation information rights management (IRM) technology. You can email, copy, upload or share any IRM-secured document — and the protection travels with it. Key topics include: The threat posed by Dropbox and other consumer-grade FSS providers The need for lifetime control of information and content The ability to perform audits, and locate files, anywhere, and who accessed them How next generation IRM technology is available to add a new layer of security to every file Information technology professionals interested in using IRM for secure collaboration don’t want to miss this important report.
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rights management, security and regulatory, file sync and share, cloud services, irm technology, secure collaboration, security, business technology
    
Intralinks

Converged Infrastructure for Dummies

Published By: Sponsored by HP and Intel®     Published Date: Mar 05, 2013
This essential guide from HP and Intel® provides key insights on the value that a converged infrastructure can offer and how to take advantage of one in your organization. Learn detailed instructions on various topics, and more.
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converged infrastructure for dummies, converged infrastructure, dummies, era of convergence, intel, for dummies, requirements and design principles
    
Sponsored by HP and Intel®

Critical Questions to Ask During your Reference Call

Published By: Marketo     Published Date: Nov 04, 2011
Knowing the right questions to ask makes a world of difference when making a purchase. To ensure you make the most out of your reference calls, use this list of valuable questions you should always ask. Topics range from CRM integration, support experience and implementing functions like lead scoring, lead nurturing and data quality.
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marketo, reference call, crm integration, white paper, marketing, data quality
    
Marketo

Customer Care in a Social World

Published By: Oracle     Published Date: Aug 08, 2013
Social media is transforming customer care and should be considered a strategic vehicle for delivering excellent customer experiences. A majority of social conversations are ‘noise’, however, there are topics that are relevant to different parts of the organization. When the topic is customer-service-related, most organizations are ill-equipped to deliver the level of support needed resulting in a splintered, disjointed customer experience. Get your free copy of “Customer Care in a Social World” whitepaper where you will learn: • Three qualifications needed for a social-enabled contact center • To identify the stage of social-enablement for your contact center
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customer care, social world, oracle, crm, social media, knowledge management, data management, business technology
    
Oracle

Customer Care in a Social World

Published By: Oracle     Published Date: Aug 15, 2013
Social media is transforming customer care and should be considered a strategic vehicle for delivering excellent customer experiences. A majority of social conversations are ‘noise’, however, there are topics that are relevant to different parts of the organization. When the topic is customer-service-related, most organizations are ill-equipped to deliver the level of support needed resulting in a splintered, disjointed customer experience. Get your free copy of “Customer Care in a Social World” whitepaper where you will learn: • Three qualifications needed for a social-enabled contact center • To identify the stage of social-enablement for your contact center
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customer care, social world, oracle, crm, social media, enterprise applications, business technology
    
Oracle

Customer Experience Metrics and Key Performance Indicators

Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
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oracle, service cloud, service management, customer interaction, application integration, best practices, business analytics, business intelligence
    
Oracle Service Cloud

Data Management Predictions 2019

Published By: Oracle     Published Date: May 08, 2019
Oracle DBAs Share Insights about the Future of Cloud, Security, Artificial Intelligence, and Autonomous Computing. This year, in addition to canvasing analysts, pundits, and executives for their strategic insights, Oracle is interested in the tactical views, predictions, and opinions of master DBAs, database product experts, and Oracle ACE Directors. We gathered insights about database management, security, artificial intelligence, autonomous computing, and many other topics and cover how future trends will impact DBA careers during 2019, and beyond. The Intelligent Enterprise Era. Download predictions.
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Oracle

Defending Against Today’s Targeted Phishing Attacks

Published By: Websense     Published Date: Jan 25, 2013
“Is this email a phish or is it legitimate?” That’s the question that employees — and executives in particular - read this white paper to learn guidance on how to recognize advanced threats and protect yourself from them.
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phishing, targeted attacks, websense, security, scams, defence, key topics, security guidance
    
Websense

Definitive Guide to Mobile

Published By: Marketo     Published Date: Jun 26, 2015
In this comprehensive, 150+ page guide, we cover topics from creating a cross-channel mobile marketing strategy, to marketing via SMS and MMS, to creating a mobile app. Loaded with checklists, charts, and thought leadership from mobile marketing experts, The Definitive Guide to Mobile Marketing will teach you how to create a strategic mobile marketing plan and engage your audience effectively via mobile devices.
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marketing, mobile, strategic, responsive design, measurement, optimization
    
Marketo

Deloitte 2016 Trends to Foster an All-In Work Environment

Published By: SAP     Published Date: Nov 17, 2016
Culture has become one of the most important business topics of 2016. CEOs and HR leaders now recognize that culture drives people's behavior, innovation, and customer service: 82 percent of survey respondents believe that "culture is a potential competitive advantage." Knowing that leadership behavior and reward systems directly impact organizational performance, customer service, employee engagement, and retention, leading companies are using data and behavioral information to manage and influence their culture.
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sap, human resources, employee, deloitte, culture
    
SAP
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