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2015 “State of ePayables” Market Research

Published By: Coupa     Published Date: Mar 07, 2016
With AP becoming a strategic hub, it's critical that companies focus on automation of AP processes to increase efficiency, accuracy and productivity. The report focuses on the state of AP and how best-in-class AP teams leverage automation solutions to improve business results.
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Coupa

2016 Buyers Guide for Load Balancers

Published By: Avi Networks     Published Date: Mar 24, 2016
This buyer’s guide for load balancers is based on research, best practices, and conversations with network administrators and IT operations teams at over 110 Global 2000 enterprises. It presents guidelines for choosing application services that mirror the needs of modern data centers and public cloud initiatives. The guide is organized in sections, starting with a pre-assessment of your current application delivery capabilities. With data gathered from your pre-assessment, you can review the considerations involved in creating a software-defined application services strategy; identify opportunities to improve automation of application services and operations. Finally, use the software-defined application services checklist at the end of the guide to identify key priorities in your choice of application service solutions for your enterprise.
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avi networks, best practices, application services, modern data centers, public cloud initiatives, load balancer, load balancing, application delivery, application delivery controller, adc, software-defined networks, sdn, networking, it management
    
Avi Networks

2016 Disaster Recovery Survey: Disaster Recovery Challenges and Best Practices

Published By: CloudEndure     Published Date: Mar 23, 2016
In January 2016, 141 professionals — directors, CIOs and managers of large, small and mid-sized companies — were surveyed for a comprehensive disaster recovery (DR) survey. The results of this survey reveal some important truths about DR, backup, availability goals, downtime costs, and responses. For instance, did you know the top risk to system availability continues to be human error? This benchmark survey report reviews the challenges and best practices of companies using or looking to implement DR solutions. Read this report to compare your DR experiences with those of your peers.
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cloudendure, disaster recovery, best practices, disaster recovery survey, cloud computing
    
CloudEndure

2018 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

Published By: Genesys     Published Date: Jun 08, 2018
In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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contact center, infrastructure, customer engagement, cloud, on-premises
    
Genesys

2018 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

Published By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
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leadership, customer engagement, decision making
    
Genesys

2018 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide

Published By: Genesys     Published Date: Jul 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process 1 Gartner Peer Insights rev
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Genesys

4 Ways to Reduce the Risk of Ransomware

Published By: Citrix ShareFile     Published Date: Jul 11, 2017
In recent years, ransomware such as Locky and KeRanger have emerged as a top threat, not just to consumers, but to businesses with high-value data. Read this whitepaper for four best practices to protect yourself from this costly threat, including: Evaluating web browser configuration and virtualization options Protecting mobile devices against attack through containerization Reducing the risks of collaboration through secure EFSS solutions
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ransomware, security, risk reduction, containerization, data security
    
Citrix ShareFile

4 Ways to Reduce the Risk of Ransomware

Published By: Citrix ShareFile     Published Date: Jul 11, 2017
In recent years, ransomware such as Locky and KeRanger have emerged as a top threat, not just to consumers, but to businesses with high-value data. Read this whitepaper for four best practices to protect yourself from this costly threat, including: Evaluating web browser configuration and virtualization options Protecting mobile devices against attack through containerization Reducing the risks of collaboration through secure EFSS solutions
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ransomware, risk reduction, data security, collaboration, containerization
    
Citrix ShareFile

5 Myths About All-in-One Software Solutions

Published By: Asure Software     Published Date: Nov 06, 2013
This guide will highlight some common myths about all-in-one software suites and why the latest technology favors best-of breed solutions.
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workforce management solutions, workforce management software, hr software, hr software solutions, hr saas
    
Asure Software

5 Strategies for High-Return Converged Infrastructure Efficiency

Published By: Xangati     Published Date: Feb 04, 2016
What can you do to optimize your converged infrastructure efficiency? While there are no 10-second, quick-fix answers, here are five strategies you can start implementing right now to bring your organization much closer to optimal efficiency and longterm cost savings.
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xangati, infrastructure efficiency, best practices, serve efficiency, it solutions, networking, it management, enterprise applications, data management
    
Xangati

5 Tips On How To Get Employees To Actually Learn During Training

Published By: newrow_     Published Date: Jan 28, 2015
Watch this webinar today and enjoy some thoughts and ideas on how to keep your trainees engaged during a training session!
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employee engagement, employee training, best practices, employee training programs, hr solutions
    
newrow_

6 Reasons to Outsource Your Recurring Billing Solution

Published By: Recurly     Published Date: Mar 07, 2016
Subscription businesses have often been referred to as the holy grail of business because of the recurring revenue generated from customers. However managing day-to-day billing transactions can be daunting for business owners who typically resort to building their own billing solution. The better approach is to choose a recurring billing management service. Here are 6 reasons why outsourcing your recurring billing management might be a better solution.
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recurly, outsourcing, outsourcing recurring billing, best practices, subscription businesses, billing transactions, billing solutions, billing management service, networking, it management, wireless, data management, business technology
    
Recurly

7 Productivity Myths

Published By: Mitel     Published Date: Jun 29, 2016
After years of being chained to the old ideas of office productivity, businesses are realizing that liberated employees are empowered employees. When you free people from the tethers of the office, amazing things start to happen: productivity rises, borders and barriers disappear, innovation replaces enervation, and the quality of work improves as employees’ quality of life improves.
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productivity, best practices, business intelligence, business management, information technology, solutions, cloud computing
    
Mitel

7 Tips for AD Compliance

Published By: Quest Software     Published Date: Apr 19, 2012
In this Quest white paper, get best practices for leveraging native Active Directory (AD) auditing from Microsoft MVP Darren Mar-Elia - and see what auditors are looking for! He also explores third-party solutions that can enhance native AD auditing.
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scriptlogic, software asset management, software license, tracking, automation, system center configuration manager, sccm, virtual application, security, enterprise applications
    
Quest Software

8 Best Practices - DevOps within Financial Services

Published By: IBM     Published Date: Feb 11, 2015
According to Forrester Research, we have entered the era of Continuous Delivery. Clients are shifting from agile transformation to DevOps, while modern application delivery leaders are embracing DevOps to accelerate delivery of innovation.
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devops, financial services, best practices, modern application delivery, financial service solutions, knowledge management, enterprise applications, data management
    
IBM

8 Ways to do Mobile Appointment Booking Right

Published By: ClickSoftware     Published Date: Sep 12, 2014
This eBook will let you in on the secrets of the industry best practices for mobile appointment booking.
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mobile appointment bookings, booking solutions, mobile data systems, mobile workers, wireless application software, wireless communications, wireless infrastructure, business technology
    
ClickSoftware

A 3-Step Plan for Mobile Security

Published By: Websense     Published Date: Jan 25, 2013
Increasing one's awareness of today's mobile security risks and understanding the options for solutions are two key steps in preparing for best security practices. In addition, this article discusses mobile security solutions and much more.
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mobile security, solutions, websense, mobile security, solutions, major it security strategy, security, it management, data management, business technology, data center
    
Websense

A Contact Center Crystal Ball

Published By: Interactive Intelligence     Published Date: Apr 23, 2014
If a contact center executive could have anything, it would be certainty… of contact demand, resource availability, operational efficiency, and of agent performance and customer experience delivery. But certainty in a contact center is nearly impossible, and in the absence of a crystal ball, mathematical models provide the next best thing. They alert, evaluate operational risk, and propose business and resourcing solutions. And now, the best of these models also determine expected experience delivery.
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interactive intelligence, contact center, customer service, customer experience, cost, revenue, telecom, it management, call center management, call center software
    
Interactive Intelligence

A Customer IP Communications System Roadmap

Published By: Interactive Intelligence     Published Date: Jul 21, 2010
To successfully choose and implement an IP system, the best place to start is with a roadmap - current offerings, justification factors, upcoming solutions, and suggested planning guidelines. Without one, your new system might never move forward. Read more.
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interactive intelligence, customer ip communication, digital pbx, unified communication, voice network, ip data network, contact center solution, ip networks, call center management, call center software, customer relationship management, customer service, video conferencing, voice over ip
    
Interactive Intelligence

A Little Extra Service Raises Customer Satisfaction and Lowers Costs

Published By: Oracle     Published Date: Nov 27, 2013
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do? Fortunately, in today's customer service world, there are options. Download this White Paper for more information.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing, lead quality, lead scoring, sales automation, sales channels, sales force automation, sales management, business technology
    
Oracle

A Little Extra Service Raises Customer Satisfaction and Lowers Costs

Published By: Oracle     Published Date: Nov 27, 2013
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do? Fortunately, in today's customer service world, there are options. Download this White Paper for more information.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing, lead quality, lead scoring, sales automation, sales channels, sales force automation, sales management, knowledge management
    
Oracle

A ‘Pipeline’ to Unleashing Value: Cutting Midstream Costs and Reducing Risk with Enterprise Project

Published By: Oracle Primavera     Published Date: Oct 09, 2015
As the oil and gas pipeline industry grapples with change at every level — including increasing pipeline operations and expanding regulatory oversight infrastructure —cost savings and operating efficiencies have become more important than ever. Both pipeline operators and contractors can benefit from utilizing EPPM solutions to help them pinpoint the best strategies to develop and implement projects from conception through execution to end game — thereby helping to reduce risk and manage cost. In the end, it’s all about smartly using an approach, such as EPPM solutions, like those from Oracle, to help pipeline operators and contractors reduce costs at the project, portfolio, and enterprise levels through the project lifecycle. The midstream companies that are able to implement the best approach to managing risk to their operations in the most cost - effective way will be the ones to best weather another tumultuous decade to come for the oil and gas industry.
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oracle, oil and gas, oil and gas pipeline industry, cost savings, eppm solutions, midstream oil industry, project management, project portfolio management
    
Oracle Primavera

Achieving 93% Faster Time to Insight with the Power of Artificial Intelligence

Published By: AWS     Published Date: Jan 03, 2019
Managing your data can be a challenge, but establishing an analytics solution that every user can navigate, regardless of skillset, is where organizations often need help. TIBCO® Spotfire® features AI-driven data visualizations and dashboards, which helps enables each organizational role to discover and deliver valuable insights with ease. Riteway Sales and Marketing, which helps many Southeastern supermarkets execute strategies, leveraged the power of TIBCO Spotfire to better understand individual product performance throughout their stores, achieving exponentially faster time to insight than their previous solution allowed. Watch this on-demand webinar to learn how TIBCO Spotfire, when leveraged on Amazon Web Services cloud, can help you generate deep insights in minutes. You’ll learn: • How to generate relevant, actionable insights from any data, anywhere • Some of the best practices for leveraging AI-driven visual and predictive analytics solutions in the cloud • How to
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AWS

Adding User Environment Management When You've Already Got Desktop Inventory

Published By: Dell Software     Published Date: Oct 23, 2012
Join Greg Shields of Concentrated Technology and Robert Crosley of Dell as they discuss some of the new approaches in integrating best-in-class user environment management solutions with whatever you already use to collect inventory.
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user environment management, user-experience, inventory management, desktop management, business technology
    
Dell Software

App. Release & Deployment For Dummies

Published By: IBM     Published Date: May 18, 2015
This book defines the basics of application release and deployment, and provides best practices for implementation with resources for a deeper dive. Inside you will find: • Business and technical drivers behind automated application release and deployment • Evaluation guides • Success stories that utilize application release and deployment solutions
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application delivery, application deployment, software delivery methods, deployment solutions, automated application release, software development life cycle, migration, monitoring, mobile computing, application integration, application performance management, customer interaction service, customer relationship management, enterprise software, quality assurance, web development, analytical applications, collaboration, productivity, cloud computing
    
IBM
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