cognitive it support

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A new direction for IT user support: Enabling an omnichannel experience in the cognitive era

Published By: IBM APAC     Published Date: May 12, 2017
This white paper describes omnichannel IT support, why it has become critical for a superior personalized user experience and how organizations can begin incorporating this more cognitive strategy into their IT support organizations.
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it support, internet of things, iot, cognitive strategy, digital transformation
    
IBM APAC

A new direction for IT user support: Enabling an omnichannel experience in the cognitive era

Published By: IBM APAC     Published Date: Aug 25, 2017
Consumerization of IT and the Internet of Things (IoT) are revolutionizing how people live. Users are increasingly becoming accustomed to instant gratification when using technology in their personal lives, whether for gaming, shopping or managing their daily activities. And they want the same kind of immediate service when they go to work. To address this expectation, IT support needs to adapt, evolve and even revolutionize itself or become outdated. In short, IT support must reinvent itself into a friendly, proactive service that is tied directly to a business’ profitability.
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cognitive it support, transactions, system of engagement, soa, omnichannel support, ibm
    
IBM APAC

Accelerate Business Agility with Faster Server Refresh Cycles

Published By: Dell EMC & Intel     Published Date: Mar 16, 2018
A fundamental people-process-technology transformation enables businesses to remain competitive in today’s innovation economy. Initiatives such as advanced security, fraud detection services, connected consumer Internet of Things (IoT) devices, augmented or virtual reality experience, machine and deep learning, and cognitively enabled applications drive superior business outcomes such as predictive marketing and maintenance. Superior business outcomes require businesses to consider IT a core competency. For IT, an agile, elastic, and scalable IT infrastructure forms the crucial underpinning for a superior service delivery model. The more up to date the infrastructure, the more capable it is of supporting the scale and complexity of a changing application landscape. Current-generation applications must be supplemented and eventually supplanted with next-generation (also known as cloud-native) applications — each with very different infrastructure requirements. Keeping infrastructure up
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Dell EMC & Intel

Enhance the Value of media & Entertainment Content with Cogito Cognitive Technology

Published By: Expert System     Published Date: Jul 18, 2019
For publishers and information providers, your competitive advantage starts with optimizing your most valuable resource: content. In this context, semantic content enrichment has evolved from a game changing capability into a de-facto requirement for both competition and innovation. Expert System’s solutions based on our cognitive technology, Cogito®, help publishers take full advantage of content to ensure its complete availability for providing compelling content, supporting new product development, building new revenue streams and improving workflow productivity.
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Expert System

Is Your Database Ready for the Cognitive Era?

Published By: Group M_IBM Q1'18     Published Date: Dec 19, 2017
As organizations develop next-generation applications for the digital era, many are using cognitive computing ushered in by IBM Watson® technology. Cognitive applications can learn and react to customer preferences, and then use that information to support capabilities such as confidence-weighted outcomes with data transparency, systematic learning and natural language processing. To make the most of these next-generation applications, you need a next-generation database. It must handle a massive volume of data while delivering high performance to support real-time analytics. At the same time, it must provide data availability for demanding applications, scalability for growth and flexibility for responding to changes.
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database, applications, data availability, cognitive applications
    
Group M_IBM Q1'18

Is Your Database Ready for the Cognitive Era?

Published By: Group M_IBM Q1'18     Published Date: Jan 08, 2018
As organizations develop next-generation applications for the digital era, many are using cognitive computing ushered in by IBM Watson® technology. Cognitive applications can learn and react to customer preferences, and then use that information to support capabilities such as confidence-weighted outcomes with data transparency, systematic learning and natural language processing.
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database, applications, data availability, cognitive applications
    
Group M_IBM Q1'18

Knowledge Management for Strategic Decisions with IBM Watson in Aerospace and Defense

Published By: IBM     Published Date: Dec 05, 2016
IBM Watson enables a global Aerospace and Defense company to use cognitive technologies to assess its portfolio enhancements, assess its offering competitiveness, and evaluate its supply and sales opportunities. Democratizing knowledge is key for success. Especially in an environment of constant change within corporate transformations, employees lose access to key information in order to support the company's operational stability during these changes. Watson takes over the role of a human expert to support a fast and fact-based steering of the company.
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ibm, watson, leadership, knowledge management, aerospace, defense, enterprise applications, business technology
    
IBM

THE DIGITAL WORKPLACE IN THE COGNITIVE ERA

Published By: IBM APAC     Published Date: May 12, 2017
There is a shift from 'one size fits all' to a more personalized experience in IT support and service. At the same time...the infrastructure-as-a service model has revolutionized the way IT resources can be deployed. Read this Forbes paper to learn more.
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digital workplace, workplace, cognitive, digital transformation, it support, it resources
    
IBM APAC

Using Watson to Build Cognitive Internet of Things Apps on Bluemix

Published By: IBM     Published Date: Nov 12, 2014
There is an exponential increase in connected devices that are producing data about our homes, health, cars, and everything in between. The Internet of things (IoT) is exploding into apps that allow users to see and interact with these devices. Watson can enable IoT apps to understand the meaning and intent of the users that interact with these connected devices. Check out this upcoming webcast to learn how the cognitive services from IBM Watson available on Bluemix can make IoT apps be intelligent, overcome complexity, and support discovery and decision making.
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cognitive internet, iot, iot apps, intent data, software development, it management, knowledge management, enterprise applications, business technology
    
IBM

Using Watson to Build Cognitive Internet of Things Apps on Bluemix

Published By: IBM     Published Date: Jan 26, 2015
There is an exponential increase in connected devices that are producing data about our homes, health, cars, and everything in between. The Internet of things (IoT) is exploding into apps that allow users to see and interact with these devices. Watson can enable IoT apps to understand the meaning and intent of the users that interact with these connected devices. Check out this webcast to learn how the cognitive services from IBM Watson available on Bluemix can make IoT apps be intelligent, overcome complexity, and support discovery and decision making.
Tags : 
ibm, bluemix, big data, intent, iot, it management, knowledge management, enterprise applications, data management
    
IBM
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