communication service provider

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5 Steps to a 5G-Ready Cloud

Published By: Intel     Published Date: Aug 17, 2017
5G will be a transformative force, offering enhanced mobile broadband and enabling a huge volume of machine to machine communications, based on its ultra-reliable, and low latency network. For comms service providers it puts them in a strong position to offer new services, including in the Internet of Things (IoT), visual computing, analytics, and enhanced mobility.
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Intel

5 things you need for a successful collaboration initiative, from Logicalis and Cisco

Published By: Logicalis     Published Date: May 05, 2014
As you plan your next communication and collaboration project, here are key requirements to keep in mind. These help ensure that your solution performs beyond expectations while delivering a best-in-class user experience alongside the business value you’re seeking.
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logicalis, cisco, collaboration, communication, collaboration & communication, it services provider, it management, integrated collaboration, collaboration initiative, networking
    
Logicalis

5G Ready for Communications Service Providers (CoSPs)

Published By: Intel     Published Date: Aug 26, 2019
5G services will place greater demands on the network in terms of peak data rates, connection density, and more. Learn how CoSPs are getting ready for 5G and how Intel® architecture is helping accelerate network transformation.
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Intel

5G Ready for Communications Service Providers (CoSPs) (Japanese)

Published By: Intel     Published Date: Sep 25, 2019
5G services will place greater demands on the network in terms of peak data rates, connection density, and more. Learn how CoSPs are getting ready for 5G and how Intel® architecture is helping accelerate network transformation.
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Intel

5G Ready for Communications Service Providers (CoSPs) (Korean)

Published By: Intel     Published Date: Sep 25, 2019
5G services will place greater demands on the network in terms of peak data rates, connection density, and more. Learn how CoSPs are getting ready for 5G and how Intel® architecture is helping accelerate network transformation.
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Intel

6 Benefits of Unified Communications as a Service

Published By: XO Communications     Published Date: Jul 22, 2015
Download this white paper to learn six reasons why XO UCaaS is the right hosted solution for your business: - Lower your 'total cost of ownership' - Business continuity assurance - Eliminates obsolescence - Always the right size - Focus your IT team on business performance - Empower a fully distributed and mobile workforce
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xo ucaas, unified communications, hosted service provider, it management, mobile workforce
    
XO Communications

Active Management of the Customer Experience with Proactive Customer Care

Published By: IBM     Published Date: Oct 13, 2015
The term “Proactive Customer Care” has been used by many vendors and Communications Service Providers (CSPs) for several years in the telecoms industry. It has generally come to mean “Understand the reason for a customer’s concern, or potential issues, with their service before the customer takes direct action.”
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ibm, active management, customer experience, proactive customer care, csp, communications service providers, telecom, knowledge management, enterprise applications, business technology
    
IBM

Active Management of the Customer Experience with Proactive Customer Care

Published By: IBM     Published Date: Apr 14, 2016
Discover what it takes to deliver truly proactive care to customers and find out how active customer experience management can deliver significant business benefits in the form of cost savings, reduced churn, and increased revenue.
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ibm, telecom, customer experience, proactive customer care, csp, communication service providers
    
IBM

Analytics: Real-world use of Big Data in Telecommunications

Published By: IBM     Published Date: May 29, 2015
Learn how innovative communications service providers are extracting value from uncertain data through this whitepaper!
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big data, mobility, compute-intensive apps, virtualization, cloud computing, scalable infrastructure, reliability, telecommunications, business intelligence, data mining, data center
    
IBM

Best Next Action Technology for Telecommunications

Published By: FICO EMEA     Published Date: May 31, 2019
The telecommunications market is highly saturated. In most of the developed world, nearly everyone who wants a mobile phone has one. There are opportunities for carriers to increase service usage or upsell customers on higher-value devices or services, but each new account generally comes at a competitor’s expense—so customer retention is crucial. Telecom service providers need to reduce losses, prevent churn and maximise revenue on their offerings. FICO’s Best Next Action™ technology can be an important tool to achieve all of these objectives, either by presenting new offer terms or cross-selling other products and accessories to enhance the customer’s telecommunications experience—the handset upgrade, better financing terms, insurance on the handset or a subscription service for content. o Prevent account churn o Optimise service utilisation o Segment accounts o Tailor the contact method to the account
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telecommunications, advanced analytics, telco, customer retention
    
FICO EMEA

Bolstering Competitiveness by Virtualizing the IMS

Published By: Intel     Published Date: Aug 17, 2017
Virtualizing the IMS will bolster competitiveness for communications service providers. This Intel solution brief details how vIMS and NFV provides operators the ability to rapidly and inexpensively deploy, configure, launch, and upgrade services and provide a competitive advantage and accelerating new revenue generation.
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Intel

Bolstering Competitiveness by Virtualizing the IMS

Published By: Intel     Published Date: May 02, 2017
Enabling communications service providers to increase agility, improve innovation, and deploy new services quickly and cost-efficiently.
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virtualisation, service providers, ims, reduce costs
    
Intel

Boosting Revenues with a Better Telecom Customer Experience

Published By: Intel     Published Date: May 02, 2017
Cloudera helps communications service providers capitalize on big data to deliver a 360-degree view of customers and improve customer experiences.
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customer experience, service provider, csps, customer experience management
    
Intel

Creating smarter campaigns with the IBM Advanced Analytics platform

Published By: IBM     Published Date: Jul 27, 2015
Communications service providers have much to gain from deploying big data analytics capabilities that enable smarter campaigns.
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ibm advanced analytics platform, big data analytics, communications service providers, analytics software, predictive analytics, analytics visualization, historical analysis
    
IBM

CSPs Need To Adopt Digital Services To Fight Credibility Issue

Published By: Pega     Published Date: Mar 25, 2016
The digital service revolution is well underway. For communications service providers (CSPs), it means going beyond traditional voice and data and upgrading their entire digital communications infrastructure. Research shows enterprise-class organizations are allocating heavy dollars towards communications solutions and prefer a single provider for digital services. This is a massive opportunity for CSPs to expand their services, generate more revenue, grow profit and increase market share. However, the majority of enterprises reported not receiving a consistently excellent experience with their most recent service contract. As a result, many switch to new providers. CSPs are losing credibility and the loyalty of their customers because of legacy and traditional systems that constrain their ability to act quickly. Enterprises are looking for CSPs who understand their complex business and can offer a full portfolio of digital services with quality and creativity to meet their needs. Dow
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Pega

CSPs Need To Adopt Digital Services To Fight Credibility Issue

Published By: Pega     Published Date: May 24, 2016
The digital service revolution is well underway. For communications service providers (CSPs), it means going beyond traditional voice and data and upgrading their entire digital communications infrastructure. Research shows enterprise-class organizations are allocating heavy dollars towards communications solutions and prefer a single provider for digital services. This is a massive opportunity for CSPs to expand their services, generate more revenue, grow profit and increase market share. However, the majority of enterprises reported not receiving a consistently excellent experience with their most recent service contract. As a result, many switch to new providers. CSPs are losing credibility and the loyalty of their customers because of legacy and traditional systems that constrain their ability to act quickly. Enterprises are looking for CSPs who understand their complex business and can offer a full portfolio of digital services with quality and creativity to meet their needs.
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Pega

Deliver Optimal Service Quality and Experience to Drive World-Class Customer Satisfaction

Published By: IBM     Published Date: Nov 13, 2008
Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience.Learn how telecomm providers can deliver optimal service quality
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ibm, sla, voip, virtual private network, blackberry, tivoli, tivoli, ibm, ibm mbi, service quality, telecommunications, management solutions, customer experience, dashboards, sla, netcool, service level agreement, key quality indicators, kqis, ip-tv
    
IBM

Disaggregation and the Virtual Network

Published By: Intel     Published Date: Aug 26, 2019
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
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Intel

Disaggregation and the Virtual Network (Japanese)

Published By: Intel     Published Date: Sep 25, 2019
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
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Intel

Disaggregation and the Virtual Network (Korean)

Published By: Intel     Published Date: Sep 25, 2019
While NFV remains both technically and business relevant today, many communications service providers (CoSPs) have found implementation very complex. NFV implementation will require further evolution in order to fully address operational and business requirements. This white paper reviews factors currently driving the network virtualization evolution and examines the impact of adopting an innovative model based on software and hardware disaggregation.
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Intel

DPI for vEPC Vendors: Real-time Analytics, QoE and Security

Published By: ipoque     Published Date: Feb 14, 2019
Virtualized Evolved Packet Core (vEPC) is a major breakthrough in network function virtualization (NFV). When asked where they have deployed NFV in production networks, communication service providers (CSPs) consistently name vEPC as one of the top answers. Why is that? In order to maximize their processing capacity, CSPs virtualize a subset of their network applications, including mobile edge computing (MEC), base stations (small/macro cells) and the mobile core, because these systems use a large bandwidth. The mobile packet core builds the foundation of the core network on which mobile CSPs offer IP-based services to their customers. Implementing vEPC solutions can help CSPs obtain the scale necessary to accommodate growing numbers of subscribers and large amounts of traffic or connections while controlling costs and improving on quality of experience (QoE). In the past, evolved packet core (EPC) solutions were deployed on purpose-built hardware. NFV enables operators to deploy EPC c
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dpi, deep packet inspection, vepc, sdn, nfv, network analytics, virtual network
    
ipoque

Driving Customer Loyalty through Network & Service Quality

Published By: IBM     Published Date: Jul 27, 2015
Read this whitepaper to look at why network service quality matters to customer loyalty and CSP attitudes to improve it
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customer loyalty, network service quality, communications service providers, service quality metrics, operational performance, customer experience management, cem, cem solution, cem architecture
    
IBM

Driving Customer Loyalty Through Network Service Quality

Published By: IBM     Published Date: Mar 10, 2015
This white paper reviews the finding of recent Heavy Reading research into wireless CSP attitudes to and plans for driving customer loyalty through control of network service quality
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ibm, customer data, customer service, customer loyalty, communications, service providers, big data, customer satisfaction, ip telephony, network architecture, small business networks, tcp/ip protocol, wireless communications, wireless messaging, wireless service providers, customer interaction service, customer relationship management, business intelligence, collaboration, customer experience management
    
IBM

Engaging advanced analytics to combat telecommunications fraud - Q&A

Published By: FICO EMEA     Published Date: Aug 30, 2019
Telecommunications companies lost more than $29 billion to consumer fraud in 2017 globally (1.27% of their revenues). The largest and most advanced communications service providers (CSPs) have sophisticated fraud detection systems and processes in place, but those organizations are now questioning their fraud readiness. Are they doing enough? Fraudsters may be individuals or increasingly sophisticated criminal networks. They constantly develop new methods and target new lines of business Read this interview where Anat Hoida, Head of the FICO’s Telecom Practice in Europe, Middle East, and Africa, discusses the impacts of the evolving spectrum of fraud risks on the growth and competitiveness of CSPs globally.
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telecom subscription fraud, prevent fraud, fight fraud using analytics
    
FICO EMEA

Enterprise SIP Trunks & Consolidation

Published By: GENBAND     Published Date: Apr 01, 2014
See how GENBAND offers CIOs of large multi-site enterprises effective ways to reduce telecom spend by leveraging their IP data networks for inter-site, intra-enterprise multimedia communication and consolidation of connectivity to service providers.
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GENBAND
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