consumer management

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The Apstra Operating System (AOS) Architecture Overview

Published By: Apstra     Published Date: Aug 19, 2019
AOS delivers powerful, intent-driven automation of network services in vendor-agnostic environments by delivering it as an easily consumable service in response to consumer-specified intent. Network devices serve packets, AOS services serve application workloads. According to numerous studies, 70-80% of outages are due to configuration change applied to a living system, and not due to initial deployment. Initial, one-time deployment can be seen as sort of a “hello world” application; the real complexities arise as the system evolves. With AOS, configuration, telemetry, and expectations are derived from the single source of truth - the intent - in an idempotent fashion, and as such there is no implementation difference between initial deployment or change management.
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Apstra

1-800-Flowers.com: Creating a best-in-class online experience that makes it easier for customers

Published By: IBM     Published Date: Jul 26, 2017
A rewarding customer experience is the central aim for luxury gift company 1-800-Flowers.com: a fast, intuitive shopping process helps keep consumers loyal to its brands. Working with IBM, the company has built a master data management (MDM) system that helps deliver a more seamless experience to shoppers across multiple brands and channels.
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1 800 flowers, ibm, e-commerce, case study, master data management
    
IBM

10 Things IT Administrators Need to know about Android for work

Published By: MobileIron     Published Date: Mar 02, 2015
The Android platform has quickly established itself as a dominant mobile OS for consumers. However, enterprise IT has been slower to adopt Android broadly due to lack of Enterprise Mobility Management capabilities in Android and fragmentation. But the recent release of Android Lollipop reduces fragmentation and when combined with MobileIron enterprise mobility management (EMM) solutions, gives IT the tools needed to easily manage and secure apps and content on all types of Android devices. This will accelerate adoption of Android devices within the enterprise.
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android, apps, vpn, work, multiple devices, emm
    
MobileIron

2018 Outlook: Customer Experience and Security Strike a Balance

Published By: Fiserv     Published Date: Jan 16, 2018
For the past decade, financial institutions have created sophisticated digital platforms for consumers to access, save, share and interact with their financial accounts. As sophisticated as these digital platforms have become, cyber criminals continue to pose an ever-present risk for everyone – from individual consumers to large corporations In his recent article, 2018 Outlook: Customer Experience and Security Strike a Balance, Andrew Davies, vice president of global market strategy for Fiserv’s Financial Crime Risk Management division, explains how and why security will become a key differentiator for financial institutions as they respond to a changing landscape, which includes: •Global payment initiatives •Open Banking standards •Artificial intelligence and machine learning •Consumer demand for real-time fraud prevention and detection
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2018 trends, aml trends, money laundering trends
    
Fiserv

3 ways to implement an identity-centric customer strategy

Published By: Gigya     Published Date: May 14, 2014
Learn 3 keys to gaining an actionable view of consumer identity that facilitates data-driven decision making, provides measurable results and drives unique KPIs.
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social login, gamification, social plugin, rating and review software, user management tool, social user management software, social customer tool, social consumer data
    
Gigya

4 Steps to a Successful Cloud Contact Center

Published By: LiveOps     Published Date: Aug 03, 2012
This paper will first discuss the impact of cloud computing, consumerization of IT, and the emergence of social media in driving the transition from traditional on-premises call centers to a superior model, the cloud contact center.
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cloud computing, consumerization of it, consumerization, on-premises call centers, cloud contact center, contact center operations, functionality, cloud-based customer service
    
LiveOps

5 Major Social Marketing Myths – Busted!

Published By: Gigya     Published Date: Jun 20, 2014
As marketers the world over share conflicting stories of social triumph and trial in the pages of leading industry pubs, rumors run rampant across this largely uncharted marketing territory. We’re busting 5 major social marketing myths that have made their way into mainstream marketing lore, and revealing proven facts and strategies to help guide your social efforts and execution.
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social login, gamification, social plugin, rating and review software, user management tool, social user management software, social customer tool, social consumer data
    
Gigya

7 Ways the Mobile Consumer Changes Everything

Published By: Bazaarvoice     Published Date: Nov 05, 2014
It’s no longer enough to think of consumers as online vs. in-store. The mobile shopper is neither and both of these, becoming the norm rather than the exception. Download the new research “7 Ways the Mobile Consumer Changes Everything” now.
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bazaarvoice, mobile consumer, consumer changes, infographic, mobile use, social, mobile conversation, mobile shoppers
    
Bazaarvoice

A Case Study on AstraZeneca: How Consumerization Drives Usage of Workspace Management

Published By: Centrix Software     Published Date: Mar 19, 2014
A case study on how consumerization drives AstraZeneca to use workspace management for ‘cloud-first’ collaborative end-user solutions
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it management, application integration, application performance management, workforce management
    
Centrix Software

A Practical Guide to Turn Your Online Reviews Into in-store Sales

Published By: Uberall     Published Date: Apr 12, 2019
Consumers search for online reviews for reassurance and greater confidence in their buying decision. As 59% of consumers believe online reviews are just as trustworthy as their friends1, they may well be more influential than you think. Embracing and encouraging customer reviews can seem a little daunting, especially with the prospect of attracting negative reviews. But it doesn’t need to be. Not least because more consumers take the time to write positive reviews (49%) than negative (34%)1, but because when managed effectively, negative reviews can make a positive impact on your online reputation, and ultimately your sales. There are of course other factors that can make review management tricky, including a large number of locations, the consistency and timing of the message and a lack of education across the business, to name but a few. This guide is here is to tackle all these challenges and give you practical tools and steps that you can implement straight away, to encourage m
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engage; reviews, review management, reputation management, uberall, online reviews
    
Uberall

A Strategic Approach to Gramm-Leach-Bliley Act Compliance

Published By: Ecora Software     Published Date: Aug 15, 2007
This whitepaper will teach you the necessary steps any organization must take to comply with the Gramm-Leach-Bliley Act (GLBA). Based on the experienced insight of Alex Bakman, Founder, Chairman & Chief Technology Officer at Ecora Software and Khalid Kark, Senior Research Analyst at Forrester Research, this paper discusses how any organization can reduce compliance costs by automating the process of attaining and maintaining proper financial privacy and consumer data safeguard procedures.
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gbla, glba, compliance, financial, privacy, consumer data, data privacy, information management
    
Ecora Software

Accelerate Business Agility with Faster Server Refresh Cycles

Published By: Dell Server     Published Date: Aug 08, 2018
A fundamental people-process-technology transformation enables businesses to remain competitive in today’s innovation economy. Initiatives such as advanced security, fraud detection services, connected consumer Internet of Things (IoT) devices, augmented or virtual reality experience, machine and deep learning, and cognitively enabled applications drive superior business outcomes such as predictive marketing and maintenance. Superior business outcomes require businesses to consider IT a core competency. For IT, an agile, elastic, and scalable IT infrastructure forms the crucial underpinning for a superior service delivery model. Dell EMC’s Intelligent Automation powered by Intel® Xeon® Platinum processor simplifies the management and maintenance of its PowerEdge server hardware. Designed to drive down the cost and resources associated with server lifecycle management, Intelligent Automation relies on integrated Dell Remote Access Controller(iDRAC) and OpenManage server management soft
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Dell Server

Accelerate Business Agility with Faster Server Refresh Cycles (German)

Published By: Dell EMC & Intel     Published Date: Apr 13, 2018
A fundamental people-process-technology transformation enables businesses to remain competitive in today’s innovation economy. Initiatives such as advanced security, fraud detection services, connected consumer Internet of Things (IoT) devices, augmented or virtual reality experience, machine and deep learning, and cognitively enabled applications drive superior business outcomes such as predictive marketing and maintenance. Superior business outcomes require businesses to consider IT a core competency. For IT, an agile, elastic, and scalable IT infrastructure forms the crucial underpinning for a superior service delivery model. Dell EMC’s Intelligent Automation powered by Intel® Xeon® Platinum processor simplifies the management and maintenance of its PowerEdge server hardware. Designed to drive down the cost and resources associated with server lifecycle management, Intelligent Automation relies on integrated Dell Remote Access Controller(iDRAC) and OpenManage server management soft
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Dell EMC & Intel

Achieve and Maintain Compliance with PCI Data Security Standard - Part 1

Published By: Ecora Software     Published Date: Aug 15, 2007
Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
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pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
    
Ecora Software

Achieve and Maintain Compliance with PCI Data Security Standard - Part 2

Published By: Ecora Software     Published Date: Aug 16, 2007
Deep dive into the first 4 PCI DSS requirements. Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
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pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
    
Ecora Software

Achieve and Maintain Compliance with PCI Data Security Standard - Part 3

Published By: Ecora Software     Published Date: Aug 15, 2007
Deep dive into PCI DSS requirements 5-9. Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
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pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
    
Ecora Software

Achieve and Maintain Compliance with PCI Data Security Standard - Part 4

Published By: Ecora Software     Published Date: Aug 15, 2007
Achieve and Maintain Compliance with PCI Data Security Standard – Part 4. Deep dive into PCI DSS requirements 10-12. Learn how to adhere to the PCI security standard by automating regulatory compliance and best practices reporting typically used to identify and validate IT configuration changes throughout operating systems, database management systems, applications and network devices.
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pci, pci dss, pcidss, payment card, credit card, pci compliant, compliance, financial
    
Ecora Software

Adopting Omnichannel in Your Business - Enhancing Experience and Achieving Operational Excellence

Published By: Epson     Published Date: May 14, 2018
Consumers worldwide continue to adopt and use technology in their shopping experience. Faced with rising customer expectations and increasing competitive pressures, retailers now are prioritizing in-store innovation. Many retailers have adopted multichannel implementations, in which mobile, web, and in-store shopping are enabled but not delivered consistently to the customer. The next step in this evolution is an omnichannel strategy, now being deployed by some retailers, which presents a consistent shopping experience across mobile, web, and in-store channels. Omnichannel also enables retailers to integrate back-end infrastructure technologies (e.g., servers, databases, etc.) and cloud-based services (e.g., loyalty programs, personalized recommendations, inventory management, etc.) to improve many aspects of store and enterprise operations. An omnichannel strategy relies on several core and supporting technologies. The key factors in evaluating any omnichannel-enabling solution includ
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Epson

Analyst Research: Marketscope for IVR Systems and Enterprise Voice Portals

Published By: Aspect Software     Published Date: Nov 06, 2014
Download Aspect’s newsletter, “Serving and Engaging the Digital Consumer - from Self-Service to Agent-Assisted” for insights on how the cloud, omni-channel communications and mobility are revitalizing customer self-service. Included is a complete copy of the latest Gartner Marketscope for IVR Systems and Enterprise Voice Portals, which provides insights on the state of the market and top vendors. Download to learn more!
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aspect, digital consumer, self service, voice response market, it leads, ivr investments, omni channel, omnichannel
    
Aspect Software

Answers to Your Mobile Device Data Protection Questions

Published By: Trend Micro, Inc.     Published Date: Jul 19, 2011
The Consumerisation of Enterprise Mobility: A Formidable Challenge for CIOs, but a great opportunity. Download the Trend Micro Enterprise Security Whitepaper: The Consumerisation of Enterprise Mobility to learn the secrets to data protection on mobile devices.
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trend micro, internet content security, smart protection network, internet security, enterprise business security, worry-free business security, web threat management, australia
    
Trend Micro, Inc.

API Management: The Key to Improving the Consumer Travel Experience

Published By: Intel® Services     Published Date: Aug 15, 2014
With mobile hitting the mainstream, travel suppliers and intermediaries need to evolve their mobile offerings in order to satisfy the always-connected traveler.
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consumer experience, api management, booking and purchase, datal flow, customer satisfaction, application integration, application performance management, customer interaction service
    
Intel® Services

Articulating DAM Return on Investment

Published By: Adobe     Published Date: Apr 15, 2016
Every year, consumers demand more personalized content. But the challenge is to deliver that content across new channels, devices, and experiences. Read The Marketer’s Guide to Articulating DAM Return on Investment to learn why a digital asset management solution can be the key to delivering more content, faster. Read the Adobe white paper to learn more about: • Why you need DAM over other content storage solutions • How to make the ROI case for DAM • Companies who have used DAM for success
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adobe, customer experience, dam return, digital asset management, return on investment, marketing
    
Adobe

Articulating DAM Return on Investment

Published By: Adobe     Published Date: Mar 16, 2017
Every year, consumers demand more personalized content. But the challenge is to deliver that content across new channels, devices, and experiences. Read The Marketer’s Guide to Articulating DAM Return on Investment to learn why a digital asset management solution can be the key to delivering more content, faster. Read the Adobe white paper to learn more about: • Why you need DAM over other content storage solutions • How to make the ROI case for DAM • Companies who have used DAM for success
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roi, dam, digital asset management, return on investment, content storage, channeling
    
Adobe

Auto Financing Company Experiences a Lift of 380% on Verified Phone Numbers

Published By: Neustar     Published Date: Feb 27, 2013
This case study shows how On Demand Verification plays an important role in increasing business and improving efficiencies for Santander.
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auto verification, loan verification, contact verification, consumer verification, real time verification, risk management, loan processing, loan optimization
    
Neustar

Automating Restaurant Inventory Management for Increased Manager Productivity

Published By: HotSchedules     Published Date: Mar 11, 2019
The restaurant industry is buzzing about automation. With labor costs expected to double and consumer demand for a seamless checkout experience, many restaurants are looking at technologies that can automate tasks in the front-of-house. But there are back-of-house processes that have yet to be fully automated. While auto-counting your inventory may be a thing someday, it’s not here yet. So if you can’t automate the inventory management process, you can at least use tools that automate its more cumbersome aspects. Maximum labor output, higher levels of accuracy, and better accountability are possible with a system that automates certain tasks and enable manager productivity for on-the-job success. After reading this eBook, you’ll know: • The many inefficiencies generated by manual, spreadsheet-based counting methods. • The innovations being made to inventory management technology. • How modern, mobile inventory management tools will help your managers reduce costs and increase product
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HotSchedules
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