corporate remote support

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Improving First-Call Resolution with Team Collaboration Technology

Published By: Citrix Online     Published Date: Jun 09, 2010
This new white paper examines key challenges facing customer support organizations and explores the many advantages of collaborative remote support, including ad hoc training, faster first-contact resolution and an improved customer experience.
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citrix gotoassist, corporate remote support, customer service, loyalty rentention, desktop management, manager monitoring, remote access, remote network management
    
Citrix Online

Strategy Guide to Converged Infrastructure in the Branch Office

Published By: HP     Published Date: Jul 21, 2011
HP's Converged Infrastructure incorporates tools that make remote support and management efficient and effective. HP Insight Control, for example, helps reduce server deployment time from four hours to just 20 minutes, a 12-fold decrease in deployment time.
Tags : 
idg, strategy guide, converged infrastructure, hewlett-packard, branch office, unified communications, convergence, idc, infrastructure, backup and recovery, blade servers, data center design and management
    
HP

Strategy Guide to Converged Infrastructure in the Branch Office

Published By: Sponsored by HP and Intel     Published Date: Jul 21, 2011
HP's Converged Infrastructure incorporates tools that make remote support and management efficient and effective. HP Insight Control, for example, helps reduce server deployment time from four hours to just 20 minutes, a 12-fold decrease in deployment time.
Tags : 
idg, strategy guide, converged infrastructure, hewlett-packard, branch office, unified communications, convergence, idc, infrastructure, backup and recovery, blade servers, data center design and management
    
Sponsored by HP and Intel
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