crm customer care

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5 Questions Companies Must Tackle to Attract & Retain Customers

Published By: Informatica     Published Date: Apr 08, 2011
If you're looking to bridge the information silos that exist across lines of business, divisions, departments or regions, this online guide, 5 Questions Companies Must Tackle to Attract & Retain Customers, is for you.
Tags : 
crm, customer care, customer retention, customer service, customer centricity solution, informatica, core value, ray wang, jean bliss, competitive advantage
    
Informatica

Customer Experience Impact Report

Published By: Oracle Corp     Published Date: Oct 02, 2012
An oracle Whitepaper
Tags : 
oracle, consumers, rightnow, branding, consumers, relationships, crm, customer care, business technology
    
Oracle Corp

Customer Experience is an International Challenge

Published By: Adobe Systems, Inc.     Published Date: Nov 15, 2010
Adobe solutions for customer experience management enable businesses to elevate customer experiences to a whole new level. Every interaction with your customers is a moment of truth.
Tags : 
adobe systems, customer experience, crm, customer care, b2b, b2c, service, customer service
    
Adobe Systems, Inc.

Customer Experiences that Engage and Convert

Published By: Oracle Corp     Published Date: Oct 02, 2012
Customer Experiences that Engage and Convert : An Oracle Whitepaper
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oracle, experiences, mobile, convert, multichannel, integration, crm, customer care, business technology
    
Oracle Corp

EIN NEUES KONZEPT FÜR KUNDENERLEBNISSE

Published By: Adobe     Published Date: Oct 05, 2016
Read The Blueprint Redefined to see how a modern digital foundation can get you there.
Tags : 
adobe, customer experience, digital, marketing marketers, digital experience, emerging marketing, crm & customer care, marketing research
    
Adobe

Find out how good your organization is at analytics?

Published By: IBM     Published Date: Jan 21, 2016
Take this assessment, designed specifically for communication service providers, to find out how effective your organization is at harnessing the power of big data and analytics to drive excellence across your organization.
Tags : 
ibm, telecommunications, analytics, marketing, business technology, internet marketing, crm & customer care, telecom, it management, wireless, electronics
    
IBM

FOLLOWING THE KISS RULE: HOW BEST-IN-CLASS COMPANIES REDUCE SALES FRICTION

Published By: Adobe     Published Date: Jul 04, 2016
See how your peers - and potentially your competitors - use e-signatures and mobile sales effectiveness technologies to simplify sales cycles and create win- win results.
Tags : 
e-signature, digital signature, crm, customer care, adobe, sales, revenue, customer relationship management, customer satisfaction, customer service
    
Adobe

Fusion CRM Demo

Published By: Oracle Corp     Published Date: Oct 02, 2012
Fusion CRM Demo
Tags : 
oracle, fusion, crm, management, performance, resources, customer care, business technology
    
Oracle Corp

How to Plan for the Next Generation of Personalization

Published By: Crownpeak     Published Date: Jun 03, 2015
Enterprises have long personalized their visitor's web experiences, typically through product recommendations or basic user segmentation. However, today's customers demand more real-time, in-the-moment experiences that meet their needs whenever, wherever. The technology behind this level of personalized marketing continues to advance by adding situational, predictive and real-time elements to keep up with customer expectations.
Tags : 
forrester research, personalization, next generation personalization, personalized experience, customer experience, personalized marketing, digital experience, contextual experience, user experience, emerging marketing, internet marketing, web content management, wcm, crm, customer care
    
Crownpeak

Poor Customer Experience Hurts the Bottom Line for Financial Services Companies

Published By: Adobe Systems, Inc.     Published Date: Oct 22, 2010
Learn how to develop a business process that help customer experience and application development professionals work together to accelerate.
Tags : 
adobe systems, customer experience, crm, customer care, b2b, b2c, service, customer service
    
Adobe Systems, Inc.

Poor Online Customer Experience Creates Disloyal Customers

Published By: Adobe Systems, Inc.     Published Date: Oct 22, 2010
Adobe solutions for customer experience management enable businesses to elevate customer experiences to a whole new level. Every interaction with your customers is a moment of truth.
Tags : 
adobe systems, customer experience, crm, customer care, b2b, b2c, service, customer service
    
Adobe Systems, Inc.

REDÉFINIR LE PLAN DIRECTEUR

Published By: Adobe     Published Date: Oct 05, 2016
Read The Blueprint Redefined to see how a modern digital foundation can get you there.
Tags : 
adobe, customer experience, digital, marketing marketers, digital experience, emerging marketing, crm & customer care, marketing research
    
Adobe

Social Media and CRM

Published By: 3CSI     Published Date: Feb 07, 2011
Your customers don't just want to be engaged by your brand - they expect it!
Tags : 
social media, crm, digital crm, engagement, customer service, customer care, social crm, vrm, eservice
    
3CSI

THE BLUEPRINT REDEFINED

Published By: Adobe     Published Date: Oct 05, 2016
Read The Blueprint Redefined to see how a modern digital foundation can get you there.
Tags : 
adobe, customer experience, digital, marketing marketers, digital experience, emerging marketing, crm & customer care, marketing research
    
Adobe

Why the Secret to Loyalty is Customer Experience

Published By: Oracle Corp     Published Date: Oct 02, 2012
Why the Secret to Loyalty is Customer Experience
Tags : 
free webinar, customer, oracle, loyalty, crm, customer care, business technology
    
Oracle Corp
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