customer agility

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Mini Digibook: Oracle Cloud At Customer

Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
Cloud technology has changed everything—it has been one of the biggest transitions in the IT industry over the past three to four decades. Today’s customers require greater agility and faster innovation, and need the flexibility to run their workloads both in the public cloud and on premises with a predictable and transparent IT cost structure. Learn more in this new mini digi book. (Digital awareness asset/.pdf of value proposition for OCM and new Oracle Exadata Cloud Machine)
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Oracle PaaS/IaaS/Hardware

5 Ways to Transform Business Processes and Optimize Agility

Published By: K2     Published Date: Jan 07, 2016
In a world where speed matters, businesses need agility and flexibility to quickly modify their processes and business practices to stay competitive. Historically, large companies have hampered process agility by locking themselves into outdated systems, processes, and ways of working, but a variety of factors – including modernization and customer expectations – are increasingly playing a role in driving companies toward business process transformation, an emerging topic in the realm of process excellence. This white paper, based on the Process Excellence Network’s, “5 Ways to Transform Business Processes to Optimize Agility,” by Rob Speck, Vice President of Services at K2, focuses on what causes and drives process innovation, includes examples of organizations that have done this, and analyzes their return on investment (ROI).
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business processes, agility, business process transformation, process excellence, networking, software development, it management, wireless
    
K2

9 ways your WCM platform enables customer experience management

Published By: Sitecore     Published Date: Oct 12, 2015
This new report outlines the must-have functionality to look for in a content management system so you’re able to deliver customer experiences with agility and precision. It explains the evolving definition of “web content management” and charts nine key capabilities to investigate.
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wcm, customer experience, cmx, content management, marketing, mcm
    
Sitecore

A Pacesetter Perspective: How SaaS is fueling powerful competitive advantage

Published By: IBM     Published Date: Jan 06, 2015
Watch this webcast to learn how Pacesetters are using SaaS to provide their entire enterprise with a wide range of powerful benefits. SaaS can reduce costs, yes. But more than that, SaaS can engender rich and far reaching collaboration, lead to better decision making, and help your organization be more customer-focused and agile in the marketplace. That's not to say that the route to the winner's circle won't take some planning and preparation. You can start by asking yourself the right questions.
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saas, collaboration, customer-focused organizations, business agility, it management, knowledge management, enterprise applications, data management
    
IBM

BPM for Dummies

Published By: IBM     Published Date: Apr 15, 2015
Business Process Management For Dummies, IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions. Chapter 1:Understanding BPM Chapter 2: Getting Started with BPM Chapter 3: Putting BPM to Work for your Organization Chapter 4: Improving BPM Automation and Decision Management Chapter 5: Checking out BPM Success Stories Chapter 6: Reasons to Choose BPM from IBM
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ibm, dummies, business process management, business intelligence, best practices, automation, application integration, application performance management, business activity monitoring, business analytics, business integration, business management, business metrics, business process automation, analytical applications, data warehousing
    
IBM

BPM for Dummies

Published By: IBM     Published Date: May 28, 2015
Business Process Management For Dummies, 2nd IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions.
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business process management, bpm, bpm solutions, customer satisfaction, automation, decision management, business management, business process automation, customer relationship management
    
IBM

BPM for Dummies

Published By: IBM     Published Date: Sep 11, 2017
Business Process Management For Dummies, 4th IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits, from higher customer satisfaction to greater agility in adapting to changing market conditions. You also learn about the latest advances in BPM, including the application of cognitive technologies.
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bpm, ibm, customer satisfaction, cognitive technologies
    
IBM

BPM for Dummies

Published By: IBM     Published Date: Oct 19, 2017
Business Process Management For Dummies, 4th IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits, from higher customer satisfaction to greater agility in adapting to changing market conditions. You also learn about the latest advances in BPM, including the application of cognitive technologies.
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business process management, ibm, cognitive technology, bpm
    
IBM

Briefing: The Future of IT – Preparing for modern delivery of IT

Published By: KPMG     Published Date: Jun 06, 2019
Organisations increasingly need a delivery model for technology that can keep pace with the market. This is about more than doing the basics faster. Find out what ‘modern delivery’ looks like. Read this briefing to discover: • why modern deliver is a key enabler for the customer-centric, connected enterprise • how organisations can make better decisions before development begins • how future development teams will be organised • how to adjust policies and controls to create space for innovation • critical steps for achieving frictionless agility at scale.
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KPMG

Choosing the Right Service Provider for Cloud Infrastructure Outsourcing

Published By: QTS Data Centers     Published Date: Mar 31, 2015
To keep pace with new business demands, rising customer expectations, and emerging technologies, IT leaders are realizing an important opportunity: infrastructure outsourcing. These services, including colocation, hosting, and cloud computing, give IT organizations the flexibility and agility to better serve the needs of the business.
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qts, cloud, security, data transactions, cio report, cyber threats, security breaches, it leaders, it management, cloud computing, infrastructure
    
QTS Data Centers

Cloud Services Brokerage for Dummies

Published By: Liaison Technologies     Published Date: Apr 03, 2012
Read Cloud Services Brokerage for Dummies® to learn about the state of cloud computing today, how CSBs add business value, what's important to think about when considering a CSB, and predictions about what's to come.
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liaison, cloud, cloud services, cloud services brokerage, for dummies, dummy, dummies, csb, business, business value, customer, predictions, enterprises, suppliers, opportunities, transaction, accuracy, flexibility, agility, adapt
    
Liaison Technologies

Converged Infrastructure: Architectural Confidence in an Uncertain World

Published By: Dell EMC     Published Date: May 12, 2016
Businesses face greater uncertainty than ever. Market conditions, customer desires, competitive landscapes, and regulatory constraints change by the minute. So business success is increasingly contingent on predictive intelligence and hyperagile responsiveness to relentlessly evolving demands. This uncertainty has significant implications for the data center — especially as business becomes pervasively digital. IT has to support business agility by being more agile itself. It has to be able to add services, scale capacity up and down as needed, and nimbly remap itself to changes in organizational structure.
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Dell EMC

Creating the Network for the Future Digital Financial Institution

Published By: Juniper Networks     Published Date: Aug 10, 2017
The digital, connected world is fundamentally changing the dynamics of the financial services industry. Consumers expect anytime and anywhere access with a customer experience commensurate with the Internet world, while fintech start-ups disrupt established value chains, driving a need to deliver faster innovation. This is creating tremendous pressure on the network, with escalating demands for performance and agility, while cost control and compliance imperatives remain as dominant as ever. This paper looks at optimal strategies for CIOs and CTOs, exploring how the future network needs to evolve to both drive operational effectiveness and enable business change, while assessing key investment and strategic considerations for equipping the network for the digital financial institution.
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security information, security management, event management, system security, system management, risk management, security infrastructure, it infrastructure, privilege management, system authentication
    
Juniper Networks

Decision management provides critical link to operational agility

Published By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
More so than ever before, agility matters. A shifting competitive landscape along with heightened customer demands, technological transformations, digital disruptions and a host of other trends, combine to create distinct challenges for business operations executives. Achieving and maintaining a competitive edge in this climate requires an advanced framework for pivoting whenever needed—with minimal cost, maximum efficiency and optimal outcomes. The question for every enterprise in the current environment: Do we have the required agility to drive decision-making capabilities that will continuously sharpen our competitive edge?
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operational agility, technological transformations, digital disruptions, decision management
    
Group M_IBM Q1'18

Defining Data Services for Virtualizing and Automating IT

Published By: HP     Published Date: May 14, 2014
To respond to rapid business environmental changes, enterprises are now adopting a more agile and services-oriented model for centralized IT, often characterized as “private cloud.” Public cloud service providers have become adept at adding new customers, new applications, and more compute-intensive workloads with minimal delay. While traditional enterprise IT may not be able to fully emulate this model, they can use virtualization – both at the levels of servers and storage – to come as close to the cloud as possible. Read this Evaluator Group paper to learn how HP 3PAR StoreServ Storage platforms can be foundational to developing IT agility.
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3par storeserv, new style of it, storage architecture, itaas, cloud, hybrid cloud, private cloud, it management, enterprise applications
    
HP

Dell Software Solutions To Meet Your Mission Needs

Published By: Dell     Published Date: Feb 04, 2016
Dell Software has been chosen by over 95% of Federal agencies to complete their missions. Our federal government services and solutions are designed to be future-ready, and we’ve done it all without locking customers into proprietary technology. They’re based on open standards, and they’re modular and easily scalable to give your organization the flexibility and agility it needs to capitalize on every opportunity - even the ones that don’t yet exist. We hope this document, along with the simplified procurement of DLT Solutions, will provide enough help to get your mission needs executed.
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dell, software, government, technology, federal, enterprise applications
    
Dell

Digital Transformation: Enabling Marketing Strategy with Technology – Karen Walker, Cisco CMO

Published By: Cisco     Published Date: Apr 20, 2016
Note: Part two of Karen Walker’s blog series continues her insights about Digital Transformation and spotlights how Cisco’s Marketing and Communications team is using technology to transform their function. Excerpt: Today’s marketers are delivering more and more content digitally, but to be effective that digital content can’t just be generic reference material. Rather, effective content must be relevant, timely, and personalized. And its goal should be to create a dialogue with the customer. This is no easy task. It requires investing in marketing technologies that help deliver personalized content with speed and agility. For modern marketers, technology opens the door to new revenue pipelines. Digital platforms and applications combined with data and analytics augment our go-to-market model.
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cisco, digital, marketing, technology, mobile, marketing strategy, business technology
    
Cisco

E-book: Competitive Edge in the Cloud

Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Your business relies on the cloud for agility, cost savings, and scalability, but how do you ensure that the cloud technologies enabling your business aren’t also introducing security risks, impacting customer experience (CX), or costing more than anticipated? That’s where Akamai comes in. This e-book explains how Akamai’s cloud delivery platform is designed to make the cloud work for you by extending and enabling your cloud infrastructure. Download the e-book to learn how Akamai can help you: Protect your business from cyberattacks Deliver more engaging online experiences Offload traffic to maximize scale, reliability, and cost efficiency" "Your business relies on the cloud for agility, cost savings, and scalability, but how do you ensure that the cloud technologies enabling your business aren’t also introducing security risks, impacting customer experience (CX), or costing more than anticipated? That’s where Akamai comes in. This e-book explains how Akamai’s cloud delivery plat
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Akamai Technologies

Empower your Developers and Drive Productivity by Leveraging Kubernetes

Published By: AWS     Published Date: Jun 04, 2019
Description Zendesk is a customer service software company that serves over 125,000 organizations around the world. Wanting to create better experiences for its end users and their customers, Zendesk realized that operating on-premises made it difficult for their developers to provision the resources needed to innovate. To simplify the developer experience, Zendesk migrated to AWS and used containers to bolster portability between on-premises and the cloud. Now operating a massive, distributed container-based environment, Zendesk needed an all-in-one monitoring solution that matched their environment's scale and agility.
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AWS

Empower your Developers and Drive Productivity by Leveraging Kubernetes

Published By: AWS     Published Date: Jun 04, 2019
Description Zendesk is a customer service software company that serves over 125,000 organizations around the world. Wanting to create better experiences for its end users and their customers, Zendesk realized that operating on-premises made it difficult for their developers to provision the resources needed to innovate. To simplify the developer experience, Zendesk migrated to AWS and used containers to bolster portability between on-premises and the cloud. Now operating a massive, distributed container-based environment, Zendesk needed an all-in-one monitoring solution that matched their environment's scale and agility.
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AWS

Enforce a Zero Trust Security Model in Today's Hostile Environment

Published By: Akamai Technologies     Published Date: Jun 14, 2018
Companies are pursuing digital transformation. The goal is to improve customer value, operate with greater efficiency and agility, and increase innovation. But as companies leverage new workflows, security has not kept pace, and cyber criminals are becoming more sophisticated. This white paper describes a security paradigm for today’s hostile environment: zero trust.
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behavioral analytics, logging analytics, zero trust security model, security, cyber criminals, security breach
    
Akamai Technologies

Enforce a Zero Trust Security Model in Today's Hostile Environment

Published By: Akamai Technologies     Published Date: Dec 11, 2018
Companies are pursuing digital transformation. The goal is to improve customer value, operate with greater efficiency and agility, and increase innovation. But as companies leverage new workflows, security has not kept pace, and cyber criminals are becoming more sophisticated. This white paper describes a security paradigm for today’s hostile environment: zero trust.
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Akamai Technologies

Enterprise Strategy Group: Real-World ROI: The Business Value of HP 3PAR StoreServ Storage Systems

Published By: HP     Published Date: May 14, 2014
This paper is the outcome of a series of in-depth interviews ESG analysts performed with senior IT professionals in various industries. The objective was to determine the direct and indirect value customers derive from using HP Converged Storage solutions to address their primary storage needs, and more specifically their returns on information—such as gaining more value from corporate data for better decisions; infrastructure—in the form of lowering costs and increasing infrastructure agility; and individuals—including time savings and reduced management complexity.
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storage, real world roi, hp 3par, hp converged storage, storage solutions, it management, enterprise applications
    
HP

Financial Services Companies Reap Benefits of Vblock Systems

Published By: EMC Converged Platforms     Published Date: Jan 27, 2016
In the spring of 2015, the IDC organized a study on the business value Vblock systems bring VCE customers. The organizations that took part in this study ranged from 400 employees to 200,000 employees, with an average employee count of 27,113. These organizations represent a wide array of industries and countries. The results of this study were published in the VCE-sponsored IDC white paper entitled, “The Business Value of VCE Vblock Systems: Leveraging Convergence to Drive Business Agility, May 2015”. This report identifies the challenges faced by financial services industry today and how VCE’s Vblock Systems are being used to address them.
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vce, vblock systems, idc analysis, innovation, customer experience, it solutions, financial benefits, security, it management, wireless, enterprise applications, data management, business technology
    
EMC Converged Platforms

Forrester Report: Build Integrated Technology Platforms to Accelerate Growth and Agility

Published By: Citrix ShareFile     Published Date: Jul 02, 2019
In this January 2019 report from Forrester, you’ll learn how leading technology companies must engage their customers consistently while learning from their changing needs. To make this happen, IT leaders must offer technical platforms that enable agility and end-to-end integration. This report will show you: • Why tech leaders must embrace technology that engages and adapts with customers • The importance of building tech platforms that deliver speed and flexibility • How to automate and scale Zero Trust security throughout your environments
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Citrix ShareFile
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