diy

Results 1 - 25 of 46Sort Results By: Published Date | Title | Company Name

6 Tips for building a thriving help center

Published By: Zendesk     Published Date: Jan 19, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
Tags : 
customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk

6 Tips for building a thriving help center

Published By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
Tags : 
    
Zendesk

6 Tips for building a thriving help center

Published By: Zendesk     Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
Tags : 
    
Zendesk

Build or Buy? 20 Identity Management Questions

Published By: Auth0     Published Date: May 12, 2016
Let’s be honest: If you’re just using one or two social providers for a simple web application, without needing a username/password database yourself, or any other more elaborate features, it is easy enough to DIY. By all means, leverage the basic authentication libraries you can find in any open source framework, and be done with it.
Tags : 
auth0, identity management, web application, framework, developer, business technology
    
Auth0

Creating an E-commerce Web Site: A Do-It-Yourself Guide

Published By: GeoTrust     Published Date: Jan 17, 2014
In this guide, you'll learn about what goes into creating your own do-it-yourself (DIY) e-commerce web site, from picking the right tools and services you’ll need to create your web pages, to selecting the best hosting provider and payment solution to fit your business, to figuring out the best security for your site.
Tags : 
e-commerce, shopping cart, hosting provider, payment processor, geotrust true, geotrust, ssl certificates, bit encryption, web security, ssl security, ssl provider, certificate authority, bit encryption, anti spam, anti virus, ssl, web service security
    
GeoTrust

Creating an E-commerce Web Site: A Do-It-Yourself Guide

Published By: GeoTrust     Published Date: Oct 06, 2014
In this guide, you'll learn about what goes into creating your own do-it-yourself (DIY) e-commerce web site, from picking the right tools and services you’ll need to create your web pages, to selecting the best hosting provider and payment solution to fit your business, to figuring out the best security for your site.
Tags : 
e-commerce, diy, tools and services, hosting provider, payment solution, best security, security, business technology
    
GeoTrust

DIY Is DOA: Cybersecurity Moves Toward Hybrid Models

Published By: Secureworks     Published Date: Nov 11, 2016
This paper explores why the older “all or nothing” kind of relationship between business organisations and information security services providers (ISSPs) is giving way to a hybrid model that security professionals can leverage to augment their operations and effectiveness.
Tags : 
managed security services, cybersecurity, issps, security, threat and vulnerability management, vulnerability management
    
Secureworks

Étude TCO : Dell EMC VxRail contre HCI DIY avec configuration vSAN ReadyNodes

Published By: DellEMC and Intel®     Published Date: Sep 20, 2017
Lors de la dernière décennie, les solutions d’infrastructure convergée (CI) ont été utilisées pour mettre en oeuvre l’infrastructure virtualisée sur une configuration trois niveaux emballée, vendue et soutenue en tant qu’entité unique. Au lieu de trois fournisseurs séparés fournissant et prenant en charge les trois niveaux, avec CI, les clients bénéficient d’une commande plus rapide, de déploiements moins sujets aux problèmes et de moins de tâches pour les administrateurs. Intel Inside® pour de nouvelles possibilités. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, le logo Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, le logo Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, et Xeon Inside sont des marques commerciales d'Intel Corporation ou de ses filiales aux États-Unis et/ou dans d'autres pays
Tags : 
ultrabook, celeron, celeron inside, core inside, intel, le logo intel, intel atom, intel atom inside, intel core, intel inside, le logo intel inside, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi, celeron
    
DellEMC and  Intel®

Étude TCO : Dell EMC VxRail contre HCI DIY avec configuration vSAN ReadyNodes

Published By: Dell and VMWare     Published Date: Oct 26, 2017
Lors de la dernière décennie, les solutions d’infrastructure convergée (CI) ont été utilisées pour mettre en oeuvre l’infrastructure virtualisée sur une configuration trois niveaux emballée, vendue et soutenue en tant qu’entité unique. Au lieu de trois fournisseurs séparés fournissant et prenant en charge les trois niveaux, avec CI, les clients bénéficient d’une commande plus rapide, de déploiements moins sujets aux problèmes et de moins de tâches pour les administrateurs.
Tags : 
    
Dell and VMWare

Étude TCO : Dell EMC VxRail contre HCI DIY avec configuration vSAN ReadyNodes

Published By: Dell and Nutanix     Published Date: Oct 26, 2017
Lors de la dernière décennie, les solutions d’infrastructure convergée (CI) ont été utilisées pour mettre en oeuvre l’infrastructure virtualisée sur une configuration trois niveaux emballée, vendue et soutenue en tant qu’entité unique. Au lieu de trois fournisseurs séparés fournissant et prenant en charge les trois niveaux, avec CI, les clients bénéficient d’une commande plus rapide, de déploiements moins sujets aux problèmes et de moins de tâches pour les administrateurs.
Tags : 
    
Dell and Nutanix

Five Myths of DIY Disaster Recovery

Published By: IBM     Published Date: Oct 14, 2014
Learn about the most common faulty disaster recovery assumptions—from insufficient employee work arrangements to the inadequacy of annual or biannual disaster recovery testing.
Tags : 
disaster recovery, dr in-house, outsourcing, knowledge management, business activity monitoring, business analytics, business intelligence
    
IBM

Getting the most out of Kubernetes management across Amazon EKS and your on-premises environment

Published By: AWS     Published Date: Oct 01, 2019
Containers have become the new infrastructure standard for development teams. While the “DIY container approach” (un-orchestrated containers) still has its use cases (e.g. low latency, longer compute jobs, predictable traffic), production-grade deployments require orchestration. DevOps teams are increasingly leveraging the benefits of Kubernetes and accelerating its adoption, taking it from a 27% adoption rate in 2018 to a 48% adoption rate in 2019 according to the RightScale “2019 State of the Cloud Report,” from Flexera. The same report also positions Amazon Elastic Kubernetes Service (Amazon EKS) as one of the fastest-growing managed Kubernetes offerings available, with a 44% adoption rate. Previously, containers were a technology deployed by individual teams – and were typically used for “application testing” in the enterprise world. Today, many organizations are now not only seeing the benefits of operationalizing containers to deploy production applications, but also re-positioni
Tags : 
    
AWS

Getting the most out of Kubernetes management across Amazon EKS and your on-premises environment

Published By: AWS     Published Date: Oct 14, 2019
Containers have become the new infrastructure standard for development teams. While the “DIY container approach” (un-orchestrated containers) still has its use cases (e.g. low latency, longer compute jobs, predictable traffic), production-grade deployments require orchestration. DevOps teams are increasingly leveraging the benefits of Kubernetes and accelerating its adoption, taking it from a 27% adoption rate in 2018 to a 48% adoption rate in 2019 according to the RightScale “2019 State of the Cloud Report,” from Flexera. The same report also positions Amazon Elastic Kubernetes Service (Amazon EKS) as one of the fastest-growing managed Kubernetes offerings available, with a 44% adoption rate. Previously, containers were a technology deployed by individual teams – and were typically used for “application testing” in the enterprise world. Today, many organizations are now not only seeing the benefits of operationalizing containers to deploy production applications, but also re-positioni
Tags : 
    
AWS

Hadoop: DIY tool or cloud-based service?

Published By: Altiscale     Published Date: Dec 16, 2014
This webinar will explore the merits of the Hadoop SaaS approach, relative to competing cloud and on-premise Hadoop solutions that exist today.
Tags : 
altiscale, hadoop, saas, hadoop saas, cloud service, infrastructure, enterprise software, data warehousing, cloud computing, data center design and management
    
Altiscale

How an Engineered System Optimizes Business Results

Published By: Oracle     Published Date: Jan 28, 2019
Databases tend to hold an organization’s most important information and power the most crucial applications. It only makes sense, then, to run them on a system that’s engineered specifically to optimize database infrastructure. Yet some companies continue to run their databases on do-it-yourself (DIY) infrastructure, using separate server, software, network, and storage systems. It’s a setup that increases risk, cost, complexity, and time spent deploying and managing the systems, given that it typically involves at least three different IT groups.
Tags : 
    
Oracle

Identifying the Right Solution for Your Business

Published By: Rackspace     Published Date: Mar 08, 2016
Determining which model works best for your organization means understanding the following requirements: Technical: Can the workload actually be hosted in the cloud? Compliance: Regulation may determine where and how their data and workloads can be run and stored. Security: Each workload has separate security requirements, creating challenges to run in the public cloud.
Tags : 
cloud model, public cloud, diy cloud, hybrid cloud, rackspace, compliance, cloud security, it management
    
Rackspace

Identifying the Right Solution for Your Business

Published By: Rackspace     Published Date: Mar 08, 2016
The biggest challenges around cloud adoption aren¹t the technologies involved but rather involve finding the people that can effectively leverage those technologies to provide the best outcome for an organization. Learn how to implement a cheaper and faster cloud by understanding: • The challenges of a hybrid, managed and DIY cloud • How cloud providers are better at detecting attacks • DIY versus managed hosted clouds
Tags : 
cloud solutions, cloud computing, cloud providers, business technology, rackspace, business integration, business management, infrastructure
    
Rackspace

Is the Future of Enterprise Security in Managed Services?

Published By: F5 Networks Inc     Published Date: Jan 31, 2017
In a world where IT has become increasingly complex, cyber threats are unrelenting, and the cost to mitigate is becoming overwhelming, organizations are reconsidering the DIY approach to security and embracing the idea of outsourced security services. And while there are caveats to outsourcing security services, many organizations are reaping the OpEx and CapEx benefits while freeing themselves from becoming in-house security experts - refocusing on their core business. Read the whitepaper to learn more.
Tags : 
enterprise security, managed services, security
    
F5 Networks Inc

Secure / Managed File Transfer: Why You Should Be Looking More Closely Right Now

Published By: Aberdeen Group     Published Date: Sep 06, 2011
This Aberdeen Group research shows why you should be looking more closely right now at secure/managed file transfer solutions.
Tags : 
aberdeen, secure / managed file transfer, file transfer, collaboration, copy and carry, ftp, dropbox, sftp, ftps, smft, enterprise data, velocity, consumerization, complexity, digital diy, infrastructure, network attached storage, storage management, business intelligence, data integration
    
Aberdeen Group

Studio del TCO: confronto tra Dell EMC VxRail e HCI DIY con configurazione vSAN ReadyNode

Published By: DellEMC and Intel®     Published Date: Sep 20, 2017
Negli ultimi dieci anni, le soluzioni di converged infrastructure (CI) sono state utilizzate per implementare l'infrastruttura virtualizzata su una configurazione a tre tier, assemblata, venduta e supportata come un'unica soluzione. Anziché avere tre diversi vendor che forniscono e supportano i tre tier, con la CI i clienti ottengono maggiore rapidità per gli ordini, un'implementazione meno soggetta a problemi e un carico amministrativo ridotto. Intel Inside® per nuove, infinite possibilità. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, il logo Intel, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, il logo Intel Inside, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi e Xeon Inside sono marchi di Intel Corporation o di società controllate da Intel negli Stati Uniti e/o in altri Paesi.
Tags : 
ultrabook, celeron, celeron inside, core inside, intel, il logo intel, intel atom, intel atom inside, intel core, intel inside, il logo intel inside, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon
    
DellEMC and  Intel®

Studio del TCO: confronto tra Dell EMC VxRail e HCI DIY con configurazione vSAN ReadyNode

Published By: Dell and VMWare     Published Date: Oct 26, 2017
Negli ultimi dieci anni, le soluzioni di converged infrastructure (CI) sono state utilizzate per implementare l'infrastruttura virtualizzata su una configurazione a tre tier, assemblata, venduta e supportata come un'unica soluzione. Anziché avere tre diversi vendor che forniscono e supportano i tre tier, con la CI i clienti ottengono maggiore rapidità per gli ordini, un'implementazione meno soggetta a problemi e un carico amministrativo ridotto.
Tags : 
    
Dell and VMWare

Studio del TCO: confronto tra Dell EMC VxRail e HCI DIY con configurazione vSAN ReadyNode

Published By: Dell and Nutanix     Published Date: Oct 26, 2017
Negli ultimi dieci anni, le soluzioni di converged infrastructure (CI) sono state utilizzate per implementare l'infrastruttura virtualizzata su una configurazione a tre tier, assemblata, venduta e supportata come un'unica soluzione. Anziché avere tre diversi vendor che forniscono e supportano i tre tier, con la CI i clienti ottengono maggiore rapidità per gli ordini, un'implementazione meno soggetta a problemi e un carico amministrativo ridotto.
Tags : 
    
Dell and Nutanix

TCO Study: Dell EMC VxRail vs. DIY HCI using vSAN Readynodes Configuration

Published By: Dell EMC     Published Date: Aug 17, 2017
This paper presents the results of a three-year total cost of ownership (TCO) study comparing Dell EMC™ VxRail™ appliances and an equivalent do-it-yourself (DIY) solution of standalone server hardware and software from the VMware vSAN ReadyNode™ (hardware compatibility list) configurations. For both options, we modeled total hardware capital expense, total software capital expense and operational expense for small, medium and large clusters over a three-year period.
Tags : 
server hardware, hci, vsan readynode, hardware compatibility, hardware
    
Dell EMC

TCO Study: Dell EMC VxRail vs. DIY HCI Using vSAN ReadyNodes Configuration

Published By: DellEMC and Intel®     Published Date: Sep 20, 2017
Over the last decade, converged infrastructure (CI) solutions have been used to implement virtualized infrastructure over a three-tier configuration that is packaged, sold and supported as a single entity. In place of three separate vendors supplying and supporting the three tiers, with CI, customers gain faster ordering, less problem-prone deployment and less administrator burden. Intel® Xeon® processor Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel logotyp, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside logotyp, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi och Xeon Inside är varumärken som tillhör Intel Corporation eller dess dotterbolag i USA och/eller andra länder
Tags : 
ultrabook, celeron, celeron inside, core inside, intel, intel logo, intel atom, intel atom inside, intel core, intel inside, intel inside logo, intel vpro, itanium, itanium inside, pentium, pentium inside, vpro inside, xeon, xeon phi
    
DellEMC and  Intel®
Previous   1 2    Next    
Search      

Add Research

Get your company's research in the hands of targeted business professionals.