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12 Criteria for Selecting the Best ERP System Replacement

Published By: Epicor     Published Date: Feb 22, 2010
This white paper explains the 12 criteria that allow you to identify and select the solution that will meet these expectations.
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epicor, erp system replacement, enterprise resource planning, ifrs financial, ebusiness, service-oriented architecture, soa, it management, enterprise software, service oriented architecture
    
Epicor

2015 Business Phone System Trends

Published By: CompareBusinessProducts     Published Date: Feb 27, 2015
Read on to discover revealing points on the climate of phone systems in 2015
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phone system, the cloud, byod, identity phone, integration, business tools, communication value, value pyramid, mobility, wireless, cloud computing, data center
    
CompareBusinessProducts

2016 State of Global Service Report

Published By: Microsoft     Published Date: Dec 06, 2016
As customer service and the customer experience become key differentiators for brands and organizations across all industries around the world, it has never been more important to know as much as you can about these expectations, perceptions, preferences and trends
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microsoft, customer service, customer experience, ebusiness, customer interaction service, customer satisfaction, sales automation, microsoft exchange, windows
    
Microsoft

5 Traits of a Good Phone System

Published By: CompareBusinessProducts     Published Date: Feb 27, 2015
The business phone system search can be a complex one… but there are some must-have features that will help you narrow down your search. Our new infographic details the features that really matter for most businesses.
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phone system, the cloud, byod, identity phone, integration, business tools, communication value, value pyramid, mobility, wireless, best practices, business intelligence
    
CompareBusinessProducts

A Billion Mobile Sites Spark No Joy

Published By: Akamai Technologies     Published Date: May 05, 2017
Everybody has their favorite apps…but can you name even three mobile websites you like? Probably not – and that’s because retrofitting desktop web designs fails to meet users’ mobile expectations. Yet in spite of that, smartphone traffic is at its highest point ever and will only continue to increase. This report, written by Forrester analysts, outlines why it’s time for a radical web reset and how you can make your mobile website a “first-class citizen.” Download it today.
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mobile applications, ebusiness, web design, web traffic, mobile websites
    
Akamai Technologies

A Billion Mobile Sites Spark No Joy

Published By: Akamai Technologies     Published Date: Aug 17, 2017
Everybody has their favorite apps. But can you name even three mobile websites you like? We can’t. it’s because responsive retrofits to 20-year-old desktop web designs fail to serve us in our mobile moments of need. That’s a shame because even with lousy sites, web traffic around the world will be majority-mobile by 2019. eBusiness pros have a choice: hand your mobile moments over to a bunch of apps you don’t own, or do a radical reset of your mobile web strategy. This report carries the evidence to convince your company to make your mobile website a firstclass citizen.
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mobile, app, web design, media
    
Akamai Technologies

A PDF Primer

Published By: PDF Tools     Published Date: Aug 21, 2009
PDF files are prevalent in virtually all market segments worldwide. Most people know and use the term "PDF" but have misconceptions what it can and can't do. The purpose of this White Paper is to explain what PDF actually is and what it's strengths and limitations are.
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content delivery, document management, information management, ebusiness, enterprise software, pdf, portable document format, adobe, acrobat, document, pdf tools, it management, enterprise applications, productivity
    
PDF Tools

Accepting Online Bill Payments - Increasing Foot Traffic and Turning a Profit

Published By: Data Guard Systems     Published Date: Aug 21, 2009
Making the sale just doesn't do it anymore for success in the cellular retail business. Constantly, retailers are forced to create new streams of revenue. This document addresses the key points and benefits that cellular retailers need to know about accepting bill payments using CellularManager's All-in-One Bill Pay Suite.
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collaborative commerce, cellular retailer, business management, ebusiness, sales & marketing software, online bill pay, telecom, telecommunications, cell phone, cellular manager, ecommerce, ebusiness, data guard, data guard systems
    
Data Guard Systems

Addressing Changing Customer Behavior

Published By: IBM     Published Date: Nov 22, 2013
Learn how your e-business can improve its overall online customer experience by understanding why customers behave the way they do.
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ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, internet marketing, online marketing, customer experience, customer behavior, intent, customer experience optimization, customer interaction service, customer satisfaction
    
IBM

Addressing Changing Customer Behavior

Published By: IBM     Published Date: Mar 13, 2014
Learn how your e-business can improve its overall online customer experience by understanding why customers behave the way they do.
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ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, internet marketing, online marketing, customer experience, customer behavior, intent, customer experience optimization, website development, social media, e-commerce
    
IBM

An Enlightened Approach to Data Preservation in the Era of the Legal Hold

Published By: CompareBusinessProducts.com     Published Date: Jul 11, 2013
Data drives everything in today's business world, and it would be hard to name a more important concern for today’s corporate arena than data preservation. The growing urgency of this matter, until last year a novelty to most attorneys, touched off a flurry of rulings in the area of legal holds in 2010, with several major court decisions redrawing the map in what had been virtual terra incognita.
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legal, litigation, preservation, strategy, technology, e-discovery, cost effectiveness, legal hold
    
CompareBusinessProducts.com

B2B eCommerce Technology OD Webcast

Published By: Oracle     Published Date: Dec 17, 2015
View this on demand webcast to learn how the head of eCommerce and CIO of Carolina Biological partnered together to successfully make the switch to digital eBusiness, increase customer loyalty, and reduce costs and time to market.
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oracle, webinar, digital ebusiness, customer loyalty, b2b ecommerce, internet retailer, networking, data management, business technology
    
Oracle

Benefits of a SaaS E-Commerce Solution

Published By: LaGarde     Published Date: Sep 10, 2008
Software as a service (SaaS) is an application delivery model where a software vendor develops a web-native software application and hosts and operates the application for use by its customers over the Internet. One of the biggest distinctions about this business model is that customers do not pay for owning the software itself but rather for using it.
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saas, software as a service, lagarde, ecommerce, ebusiness, online shopping, shopping, software development, enterprise software, web services
    
LaGarde

Beyond Email: Integrated Online Tools for Managing The Customer Relationship Lifecycle

Published By: Connectus     Published Date: Aug 21, 2009
Long ago dubbed the 'killer app', email marketing has now reached the height of its potential and is poised to assume its place as the medium of choice for maintaining customer relationships. In fact, despite the threat of spam, marketers are continuing to turn to email marketing initiatives - with impressive results. Email marketing continues to be the most affordable, efficient and personalized way to connect with clients and future prospects.
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crm, customer relationship management, customer relationship lifecycle, email marketing, customer loyalty, loyalty and retention, loyalty, retention, customer communication, ebusiness, e-business, connectus, enterprise applications, customer service, marketing automation, sales & marketing software, sales automation
    
Connectus

CISOs Investigate: Endpoint Security

Published By: IBM     Published Date: Sep 06, 2018
CISOs Investigate is a series that offers first-hand insights to security leaders as they makebusiness-driven risk and technology decisions
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IBM

Commerce and Content: the perfect couple or a tumultuous affair?

Published By: Adobe     Published Date: Aug 20, 2014
This report reveals what is driving the convergence between eCommerce and WCM solutions and provides a framework for eBusiness professionals to use when considering the pros and cons of using these historically independent platforms together.
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commerce and content, digital customer experience, mobile marketing, digital presence, ecommerce and wcm
    
Adobe

Creating Competitive Advantage in Demanding Retail Environments

Published By: CommercialWare     Published Date: Feb 28, 2007
This paper explores what cross-channel transparency looks like through the consumer's eyes, the costs retailers incur by maintaining the status quo, and key steps retailers need to consider as they undertake cross-channel initiatives.
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as/400, web sphere, customer relationship management, customer service, ebusiness, enterprise software, supply chain management, manufacturing, cross-channel, datavantage, commercialware
    
CommercialWare

CRM Comparison Chart - Compare Top 19 CRM Brands In USA

Published By: CompareBusinessProducts     Published Date: Dec 06, 2010
Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This chart compares the 19 leading CRM products in the market today.
Tags : 
comparebusinessproducts, crm comparison chart, customer relationship management, integration, application integration, customer interaction service, customer satisfaction, customer service, ebusiness
    
CompareBusinessProducts

Customer Experience Management Best Practices for eBusiness

Published By: IBM     Published Date: Jan 20, 2015
Five ways to increase conversion and adoption rates for today's e-Businesses.
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best practices, customer experience management, ebusiness, conversion rates
    
IBM

Customer Reviews Drive Online Satisfaction, Recommendation and Loyalty

Published By: ForeSee Results     Published Date: Jul 20, 2007
Online retailers are always on the lookout for ways to improve the online shopping experience and stay ahead of the competition. Adding consumer product reviews is one such way. As part of the analysis of the Spring 2007 edition of the Top 100 Online Retail Satisfaction Index, we delved into the data specific to consumer product reviews to answer pertinent questions.
Tags : 
customer reviews, reviews, purchase decision, referral, recommendation, customer satisfaction, online retail, e-commerce, ecommerce, ebusiness, e-business, foresee, foresee results
    
ForeSee Results

Customer Reviews Drive Online Satisfaction, Recommendation and Loyalty

Published By: ForeSee Results     Published Date: Jul 20, 2007
Online retailers are always on the lookout for ways to improve the online shopping experience and stay ahead of the competition. Adding consumer product reviews is one such way. As part of the analysis of the Spring 2007 edition of the Top 100 Online Retail Satisfaction Index, we delved into the data specific to consumer product reviews to answer pertinent questions.
Tags : 
customer reviews, reviews, purchase decision, referral, recommendation, customer satisfaction, online retail, e-commerce, ecommerce, ebusiness, e-business, foresee, foresee results, best practices, customer interaction service, sales & marketing software, customer experience management
    
ForeSee Results

Customer-Driven Infrastructure Building Future-Ready Consumer Applications

Published By: Rackspace     Published Date: Aug 28, 2014
In this webinar an expert panel will examine the infrastructure needs of customer-facing applications by examining the challenges faced by businesses in the most demanding industries.
Tags : 
rackspace, cloud applications, customer service, consumer applications, ebusiness, data center, cloud computing, cloud hosting, infrastructure, customer satisfaction, enterprise software, customer experience management
    
Rackspace

Delivering a Seamless Experience Across Every Channel

Published By: IBM     Published Date: Nov 22, 2013
Learn how your business can improve its customer service by providing a seamless multichannel experience across all channels.
Tags : 
ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, customer, customer experience, customer behavior, marketing, online, offline, integraton, channel, multichannel, customer satisfaction
    
IBM

Delivering a Seamless Experience Across Every Channel

Published By: IBM     Published Date: Mar 13, 2014
Learn how your business can improve its customer service by providing a seamless multichannel experience across all channels.
Tags : 
ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce, customer, customer experience, customer behavior, marketing, online, offline, integraton, channel, multichannel, internet marketing, customer experience/engagement, mobile marketing, social media marketing, branding
    
IBM

Email Marketing ROI: Driving ROI Through Email Relevance

Published By: Campaigner     Published Date: Jan 08, 2007
This informative white paper provides 10 great tactics to get you started trying to make that prediction come true. Read this white paper to learn more on how you can drive your email marketing ROI through email relevance.
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email, roi, relevance, sales & marketing software, email marketing, marketing, ebusiness, customer interaction service, customer experience management, got corporation, got corp, customer relationship management, customer service, marketing automation, return on investment, sales automation, content delivery
    
Campaigner
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