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Forrester Study: The Total Economic Impact of the Genesys Omnichannel Engagement Center Solution

Published By: Genesys     Published Date: Jul 27, 2016
The Forrester Total Economic Impact™ (TEI) study examines the potential return on investment (ROI) and benefits enterprises may realize from their investment in the Genesys Omnichannel Engagement Center Solution.
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genesys, omnichannel, contact center, customer experience, metrics, enterprise applications
    
Genesys

Forrester Study: The Total Economic Impact for SV. & Auto

Published By: IBM     Published Date: Oct 10, 2014
Forrester Research has just completed a Total Economic Impact study for a large financial services institution to quantify the actual return on investment for service virtualization. Read Forrester’s analysis to learn how service virtualization is eliminating testing bottlenecks and significantly reducing the cost of testing.
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ibm, virtualization, service virtualization, service components, deploying service, team productivity, software quality, dependent services, bootstrapping virtual, virtual components, virtualize, reduce costs, reduce risks, increase quality, automation, test automation, sandhata, tei methodology, it management, best practices
    
IBM

Forrester Study: The Total Economic Impact of ServiceNow

Published By: ServiceNow     Published Date: May 15, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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ServiceNow

Forrester Study: The Total Economic Impact of ServiceNow

Published By: ServiceNow     Published Date: Aug 20, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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ServiceNow

Forrester Study: The total economic impact of ServiceNow

Published By: ServiceNow     Published Date: Oct 22, 2018
The Forrester TEI study examines potential ROI enterprises may realize by improving IT operations management and eliminating service outages. Customers interviewed experienced major financial benefits in improvements with IT productivity and cost savings. Read this study to learn more.
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economic, impact, servicenow, tei, roi, itom
    
ServiceNow

Forrester Study: The Total Economic ImpactTM of the Genesys Omnichannel Engagement Center Solution*

Published By: Genesys     Published Date: Aug 11, 2016
Download now! Learn how to evaluate the financial impact of your Omnichannel Engagement Center Solution investment. Also learn how you can achieve the following benefits: • 50% reduction in cost to integrate new contact center agents • 50% reduction in customer abandonment at key points in the customer journey • 12.5% improvement in agent handle time
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genesys, omnichannel engagement center, engagement center solution, contact center, contact center agents, customer experience
    
Genesys

Forrester TAP-Analyst report: Cloud-Based Disaster Recovery Barriers And Drivers In The Enterprise A

Published By: IBM     Published Date: Oct 10, 2013
The necessity of building a disaster recovery model to ensure that services can be delivered nonstop with minimal data loss is not easy or inexpensive. Read this research report to learn how the cloud offers companies an alternative, allowing for rapid recovery and minimal data loss, and without the high costs.
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forrester, analyst report, cloud-based, disaster recovery, barriers and drivers, recovery barriers, recovery drivers, enterprise, disaster in enterprise, cloud-based disaster, recovery model, alternatives, rapid recovery, minimal data loss, prevent high cost, network performance management, information management, data loss prevention
    
IBM

Forrester TAP: Blades paper

Published By: Sponsored by HP and Intel® Xeon® processors     Published Date: Nov 20, 2012
How Blade Centers Impact Data Center Management and Agility
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intel, forrester, tap, opex, blade servers, business technology
    
Sponsored by HP and Intel® Xeon® processors

Forrester TAP: Meet Changing Business Needs With Modern ECM Platforms

Published By: IBM     Published Date: Jul 08, 2016
Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.
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ibm, analytics, forrester, ecm, ecm platforms, enterprise content management, knowledge management, enterprise applications, data management
    
IBM

Forrester TAP: Meet Changing Business Needs With Modern ECM Platforms

Published By: IBM     Published Date: Oct 18, 2016
Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.
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ibm, analytics, forrester, ecm, ecm platforms, enterprise content management, knowledge management, enterprise applications, data management, data center
    
IBM

Forrester TAP: Meet Changing Business Needs With Modern ECM Platforms

Published By: IBM     Published Date: Jan 19, 2017
Forrester Consulting study that explores the hypothesis that modern businesses require enterprise content management (ECM) platforms that can offer faster deployment capabilities and operational flexibility in order to meet their shifting business objectives.
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ibm, analytics, forrester, ecm, ecm platforms, enterprise content management, enterprise applications, business technology
    
IBM

Forrester Technical Adoption Paper: How Blade Servers Impact Datacenter Management and Agility

Published By: HP - Intel® Xeon® processors     Published Date: Nov 07, 2012
Read this paper to learn more on how blades are highly associated with core infrastructure consolidation and optimization efforts.
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virtualization, converged infrastructure, cloud computing, convergence, mission-critical applications, servers, cloud, it infrastructure, data management, business technology, data center
    
HP - Intel® Xeon® processors

Forrester Technology Adoption Paper: Governments See a Bumpy Road Ahead to Digital Engagement

Published By: IBM     Published Date: Oct 12, 2015
This IBM-commissioned profile of government information management professionals examines the challenges of dealing with the increase in digital and unstructured content as well as the roles that shared capture service and improved case management.
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ibm, forrester, digital, engagement, forrester technology, information management, software development, it management, knowledge management, enterprise applications, business technology
    
IBM

Forrester Technology Adoption Profile

Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jan 10, 2017
Read this whitepaper by Forrester Research to gain perspective on the trends shaping development and operations strategies. Learn how progressive companies are handling application development and operations in a DevOps environment faster and at lower costs
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Oracle PaaS/IaaS/Hardware

Forrester Technology Adpotion Profile

Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
Read this whitepaper by Forrester Research to gain perspective on the trends shaping development and operations strategies. Learn how progressive companies are handling application development and operations in a DevOps environment faster and at lower costs
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Oracle PaaS/IaaS/Hardware

Forrester Technology Assessment Profile for BCDR

Published By: Spectrum Enterprise     Published Date: May 15, 2017
Read this Forrester technology adoption profile to learn the mission-critical nature of and how to maintain an always-on business presence.
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Spectrum Enterprise

Forrester Technology Assessment Profile for BCDR (Assessment)

Published By: Spectrum Enterprise     Published Date: Oct 05, 2017
Regardless of the industry, your customers are digital and always on; your business should be, too. As such, today's forward-thinking business has increased its use of digital channels and ecosystems to engage with and serve its customers. To do so, a well-crafted business continuity / disaster recovery (BCDR) plan can ensure a company's ability to keep its business uninterrupted and maintain its survival, despite unforeseen disruptions. Read this Forrester technology adoption profile to learn the mission-critical nature of and how to maintain an always-on business presence.
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Spectrum Enterprise

Forrester TechRadar: Data Security

Published By: Intralinks     Published Date: Jan 16, 2015
As the tide of data continues to rise, the burden of protecting sensitive data and preventing security breaches can be crushing. This Forrester TechRadar ™: Data Security report provides a framework for developing a long-term approach to keeping your organization’s information secure. This TechRadar evaluates 20 of the key traditional and emerging data security technologies that can be used to support the key recommendations and best practices of Forrester’s Data Security and Control framework. Key Contents: - Why the Future of Data Security Matters - Why Do These 20 Technologies Appear in the TechRadar?- Most Tech is Still in the Early Stages
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data security, sensitive data, secure information, control framework, security
    
Intralinks

Forrester TEI CA

Published By: Microsoft Office 365     Published Date: Sep 26, 2017
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ study to examine the potential return on investment (ROI) businesses can receive through the deployment of Office 365. To better understand the benefits, costs, and risks associated with an Office 365 implementation, we interviewed four existing customers and surveyed 72 midsized organizations (with 150 to 2,000 users) about the use of Microsoft business products the SaaS platform, including Office Professional Plus, Exchange, Skype for Business (formerly Lync), SharePoint, Yammer, and OneDrive. Our research found that a sample composite organization (which switched from an on-premises 2010 version solution to Office 365) had total present value benefits of $3.4 million versus total present value costs of $1.3 million, resulting in a net present value (NPV) of $2.1 million.
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Microsoft Office 365

Forrester TEI of Cisco TrustSEC

Published By: Cisco     Published Date: Sep 07, 2016
In this white paper, you will learn how to simplify security engineering with effective network segmentation.
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Cisco

Forrester TEI Of IBM Services For Application Migration

Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
IBM Services helps its customers effectively plan, manage and migrate their applications to a hybrid multicloud environment. IBM Services commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by using IBM Services for migrating and modernizing their applications to a multicloud environment. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of leveraging IBM Services for Application Migration and Modernization services for their organization. Register to learn more.
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Group M_IBM Q4'19

Forrester TEI of Red Hat Virtualization

Published By: Red Hat     Published Date: Sep 08, 2017
Red Hat commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Red Hat® Virtualization. This study provides readers with a framework to evaluate the potential financial impact of Red Hat Virtualization on their organizations.
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Red Hat

Forrester TEI Report

Published By: Gigamon     Published Date: Oct 19, 2017
Download the Forrester Total Economic Impact™ of Gigamon: Cost Savings and Business Benefits Enabled by Gigamon to see how customers benefit from comprehensive and scalable visibility across their networks. This study delves into a cost-benefit analysis of the Gigamon security delivery platform, network visibility and traffic monitoring solutions that enable companies to see what matters in order to meet their security objectives, increase productivity and keep hardware, software and personnel costs in check without affecting performance.
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Gigamon

Forrester TEI Report

Published By: OneLogin     Published Date: Oct 24, 2017
From the information provided in the interviews, Forrester has constructed a Total Economic Impact (TEI) framework for those organizations considering investing in OneLogin. The objective of the framework is to identify the benefits, costs, flexibility, and risk factors that affect the investment decision. Forrester employed four fundamental elements of TEI in modeling OneLogin: benefits, costs, flexibility options, and risks. Forrester took a multistep approach to evaluate the impact that OneLogin can have on the Organization (see Figure 2). Specifically, we: › Interviewed OneLogin marketing, sales, and product management personnel, along with Forrester analysts, to better understand the value proposition for OneLogin. › Conducted an in-depth interview with the Organization’s senior application engineer and its supervisor of IT security to obtain data with respect to costs, benefits, and risks. › Constructed a financial model representative of the interviews using the TEI metho
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OneLogin

Forrester TEI Report Examines the ROI of Zendesk

Published By: Zendesk     Published Date: Jan 03, 2019
Upgrades, upgrades, upgrades. Everyone is making them and so you ask yourself: Should your business upgrade systems, too? It seems like there’s always a newer version or better software out there. Yet while implementing new and improved systems can help your business scale and save your company money, it’s important to know whether new software is worth the transition. Zendesk recently commissioned Forrester Consulting to conduct a study that evaluated the financial impact of Zendesk on organizations. Forrester interviewed five customers and conducted a financial analysis. In this study, Forrester lays out the benefits and costs of Zendesk’s family of customer service products, with the analysis pointing to benefits of more than $3.8 million.
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Zendesk
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