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Dialog Edition - Product Overview and Demonstration

Published By: Marketo     Published Date: Mar 25, 2015
In a world where one-to-one personalization and individual relationships are a necessity to ensure marketing campaigns drive action, Consumer Engagement Marketing enables marketers to respond to a wide variety of individual behaviors in real-time with personalized content, dramatically increasing click-through rates, engagement, revenue, and ROI.
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marketo enterprise, marketing campaigns, consumer engagement marketing, roi, click-through rates, personalized content
    
Marketo

Do More With Email Deliverability and Privacy

Published By: Oracle     Published Date: Sep 30, 2019
Email deliverability and privacy matters now more than ever. New and existing laws up the stakes for companies that don’t comply with standards and regulations. And today’s email marketers find it increasingly difficult to be heard. You need to master deliverability and privacy to tackle the noise generated by social media, other email marketers, and even word-of-mouth marketing. Your reputation as an email sender impacts your potential reach as a marketer. Here are some factors that can earn you a poor deliverability score and prevent emails from reaching your desired target: f Lack of adherence to an email privacy policy f Poor list management f Frequency and relevancy of sends f Complaints from recipients f Number of blocks f Spam trap hits f How people are engaging Getting your message delivered is vital to revenue performance. A slight increase at the top of the funnel can make a huge difference to your bottom line.
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Oracle

Don't Get Left Behind

Published By: Cisco     Published Date: Dec 21, 2016
This study showed that as companies adopt cloud strategies for sourcing and building IT services, they are both expecting and achieving significant gains in business key performance indicators (KPIs) including revenue growth, strategic IT budget allocation, IT costs, quicker time to provision, and increased ability to meet SLAs. Further, our study showed that as businesses increased their orientation to cloud, these KPI benefits accelerated. IDC has identified five stages of cloud maturity: ad hoc, opportunistic, repeatable, managed, and optimized (in increasing maturity), and while there are immediate benefits from moving even from ad hoc to opportunistic, the benefits accrue and grow as you move up the adoption curve. Organizations studied are realizing $1.6 million in additional revenue and $1.2 million in reduced costs per cloud application.
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Cisco

Economist Intelligence Unit: A New Mandate for IT.

Published By: SAP Inc.     Published Date: Jun 16, 2009
Innovation is no stranger to the information technology function. Armed with increasingly sophisticated applications, IT-led teams have consistently found new ways to streamline enterprise business processes, vastly improving operating efficiency and reducing costs. Corporate leaders, however, are raising the bar: they expect IT’s core mission to expand from cost-cutting to enabling revenue generation within a short period of time.
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sap, new mandate for it, global technology forum, capgemini, cisco systems, deploying information technology, enterprise applications, business process automation, business process management, international computing
    
SAP Inc.

Eliminate Alert Fatigue by Creating a Culture of Intelligent Communication

Published By: xMatters     Published Date: Aug 22, 2014
More and more IT leaders are seeing themselves as strategic business value generators for the company. According to a 2013 Ponemon Institute report on the IBM Global Study on the Economic Impact of IT Risk, top concerns among IT leaders now include maximizing employee productivity, enhancing the company’s brand value and reputation,expanding into new global markets, minimizing customer defection, maximizing customer acquisition, and increasing revenues and positive cash flow. So how do you get there? Start by developing a notification plan.
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fatigue, communication, business, value, generators, it risk, productivity, acquisition, notification plan, it management, data management
    
xMatters

EMA Report: Optimizing Cloud for Visibility and Performance with ADDM

Published By: BMC Software     Published Date: May 01, 2015
Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this research paper by EMA, you’ll learn how application discovery and dependency mapping can help you: • Meet granular targets for availability, cost, and time-to-revenue for cloud services • Accelerate mean time to repair (MTTR) while communicating better with stakeholders • Manage even the most complex hybrid environments more efficiently and effectively • Understand the impact of proposed changes and potential security risks to guide decision-making
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hybrid environments, critical business services, mean time to repair, potential security risks, decision-making, cloud optimization, visibility and performance, it management, enterprise applications
    
BMC Software

Empowering Enterprise Decisioning with Analytically Powered Applications

Published By: FICO     Published Date: Jun 07, 2016
With the increasing mainstream adoption of big data infrastructure — highly distributed file storage and query tools — more businesses are taking a new look at what business intelligence and analytics can do to grow revenue, increase profits and ultimately develop strategic relationships with customers.
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FICO

Establishing effective Performance Management

Published By: Cornerstone OnDemand     Published Date: Feb 22, 2016
For many small to medium size companies, finding the time to proactively manage employee performance is difficult. The emphasis is more often on increasing revenues and achieving stability, especially in the early days. However, as businesses grow, the need for improving staff engagement, productivity and loyalty becomes increasingly important. It is at this critical stage that Performance Management can mean the difference between businesses that experience sustained growth and those whose momentum falters. Even when organisations are aware of the importance of Performance Management, the tendency is to carry it out in an ad hoc manner. Such methods work with a low headcount, but as this increases, more formal processes are needed. 6 Steps to Performance Management Best Practice offers a practical guide for small and medium enterprises (SMEs) that have identified Performance Management as part of their long term growth strategy. Drawing on industry research, client case studies and
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management, productivity, performance, growth, employee
    
Cornerstone OnDemand

GRC and Business Transformation: The Keys to Reinvention

Published By: MarkLogic     Published Date: Jun 21, 2017
Remember Y2K – the IT “problem” that should have brought businesses to a screeching half? Despite the hype, the preparation led to widely documented business benefits and uncovered new opportunities that transformed organizations worldwide. Similarly in today’s highly regulated Financial Services industry, enabling GRC by integrating data from silos can be the driver for future business use cases like machine learning and anti-fraud detection services. GRC can be your catalyst for new opportunities. Listen in as our panel of financial services experts discuss the keys to reinventing your data strategy. We’ll cover: How to align your GRC strategy with a business transformation agenda How to ensure your organization’s approach to data management isn’t just a one-off solution, but a comprehensive one adaptable to changing regulations How to navigate the increasing regulatory demands for granular data security How to turn your compliance spend into new opportunities to earn revenue
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banking, financial services, data management, silos, data strategy, transparency, data governance, regulation, data architecture, compliance, reporting, business transformation, fraud, digital transformation
    
MarkLogic

Guidebook: Oracle Marketing Cloud

Published By: Oracle OMC     Published Date: Nov 30, 2017
The face of retail – both online and instore – is rapidly evolving. In addition to margin pressures, resource constraints, and competitive challenges retailers face on an ongoing basis, many are struggling to keep up with the evolving demands of vocal consumers. As new channels and buying habits emerge and evolve, many retail marketers have struggled to keep up. Although many have adopted new technologies to address new channels and challenges, the rapid pace of technological change has created new challenges including: Data silos E-mail marketing overload Channel coordination and conflict These challenges, coupled with the rising cost of acquiring and managing customer data, are compounded by increasing scrutiny on marketing budgets and an expectation of being able to prove the value of every campaign in terms of increased revenues.
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Oracle OMC

Harvard Business Review Paper- The New Science of Sales Performance

Published By: Anaplan     Published Date: Apr 02, 2019
49% surveyed cite insufficient revenue growth as the top pressure motivating sales performance management initiatives. And on top of that, 58 percent of sales reps are struggling to meet their current sales quotas. In this winner-takes-all market, sales leadership is faced with an uphill battle in driving sales performance. The pressure on sales to meet and exceed ever-increasing revenue targets is higher than ever before. Download this exclusive report to learn new insights on how sales performance data and analytics are driving peak sales performance.
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Anaplan

Helping Contact Center Agents Improve First Contact Resolution

Published By: Upstream Works     Published Date: May 15, 2008
It’s not surprising that first contact resolution (FCR) is becoming a high priority among forward-looking contact center managers. Increasing the percentage of contacts resolved during the initial contact provides three great benefits; customer satisfaction goes up, operating costs go down, and contact-center generated revenue goes up. There are also potential downsides, like extended handle time as agents strive to keep the caller on-line until the issue can be resolved.
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customer, customer satisfaction, customer service, call center, call center management, contact center management, upstreamworks, upstream works, best practices, contact management, customer experience management
    
Upstream Works

How CHRO's Deliver Business Impact: Five Things the C-Suite Should Know About Talent

Published By: Success Factors     Published Date: Jul 02, 2013
How CHROs Deliver Business Impact: Five Things the C-suite Should Know About Talent and How HR Can Deliver It. HR and strategic talent practices can have a significant impact on a business — lowering turnover, increasing employee engagement, retaining your best people, and boosting revenue per employee. Find out what successful CHROs know about creating business impact and leveraging best practices when you download SuccessFactors’ white paper “How CHROs Deliver Business Impact: Five Things the C-suite Should Know About Talent and How HR Can Deliver It.” SuccessFactors knows talent management better than anyone.
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chro, business impact, c-suite, talent practices
    
Success Factors

How Elevations Credit Union Is Transforming Business Results With Process Improvement

Published By: IBM     Published Date: Mar 31, 2016
"Colorado-based, Elevations Credit Union has transformed their organizational performance, reducing the average time to fund a home equity loan by 61% and increasing the number of loans that each underwriter handles by 71%. By modeling, analyzing, and improving their existing processes, Elevations has been able to drive out inefficiencies and increase their revenues by delighting their customers. IBM Blueworks Live is the tool that’s been at the heart of Elevations gaining visibility and insight into their existing processes, and helping them drive cross-enterprise engagement and viral cultural change. Carla Wolfe, Senior Business Analyst at Elevations Credit Union will describe their process discovery journey, and how it has led to remarkable changes in their organization. Along the way they've also accumulated several performance awards, including the 2013 Rocky Mountain Performance Excellence PEAK award, and plan to be a 2014 applicant for the prestigious National Malcolm Baldrige
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ibm, middleware, ibm blueworks live, process improvement, organizational performance, cloud, enterprise applications, business technology
    
IBM

How Italy’s largest service provider leverages security to drive digitalization and raise revenues

Published By: Cisco Umbrella EMEA     Published Date: Feb 06, 2019
Organization: Telecom Italia (TIM) Headquarters: Milan, Italy Users: 600,000 Objective: As Italy’s businesses grew increasingly vulnerable to the threat of ransomware, data breaches, and other malicious malware attacks, service provider TIM sought an innovative solution to effectively and efficiently protect the network and data of its business users. Solution: Cisco Umbrella for Service Providers (SPs) Impact: • Rolled out TIM Safe Web to more than 600,000 customers, with less than 1 in 10,000 customers opting out of the service • Provided TIM with a unique competitive differentiator • Created an incremental revenue stream for TIM
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Cisco Umbrella EMEA

How to Build a Hiring Plan

Published By: Jobvite     Published Date: May 15, 2017
Without a doubt, your company’s most important asset is its workforce. After all, these are the people responsible for designing, building, marketing, selling, and supporting whatever your company’s products or services might be. Any objective you have as an organization hinges on the effort of your employees—so when you set your sights on increasing sales and revenue, you also need to consider whether you’re adequately staffed to drive and sustain the growth you want.
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Jobvite

How to Maximize Revenue by Sending Targeted Promotions to Customers

Published By: Infor     Published Date: Apr 01, 2010
This paper explores the dilemma of looking into retention rates and customer profitability and offers a solution to this dilemma. You'll also learn how to increase customer loyalty and retention while increasing revenue.
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infor, targeted promotion, customer loyalty, retention rates, customer profitability, real-time data, analytics, crm, customer interaction service, customer relationship management, customer satisfaction, customer service, ebusiness
    
Infor

How to Transform Your Sales Team Into Top Sellers With Smarter Technology

Published By: ClearSlide, Inc     Published Date: Jun 20, 2013
Learn 5 free tips on how to drive sales productivity and increase revenue by using smarter technology to drive your sales team's effectiveness
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sales, increasing productivity, increasing revenue, sales performance optimization, sales performance, sales management
    
ClearSlide, Inc

IDC Business Value Executive Brief: Assessing the Business Value of IBM Digital Experience on Cloud

Published By: IBM     Published Date: Jan 07, 2016
As marketing, commerce, and customer service continue to shift to digital channels — and as an increasingly greater share of an organization's revenue comes from digital business — organizations have become acutely aware of the need for an integrated digital experience platform.
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ibm, cloud, digital, business value, experience platform, enterprise applications, data management, business technology
    
IBM

IDC Technology Spotlight: Beyond File Sync and Share with Mobile Content Enablement Solutions

Published By: bigtincan     Published Date: Oct 10, 2014
Today's workforce is increasingly "mobile first" — and, sometimes, "mobile only." As IDC research shows, companies are devoting nearly a quarter of the IT budget to mobile, seeking to enhance worker productivity, increase sales and revenue, and improve competitive advantage and grow share. The right content mobilization platform is a key ingredient for the success of enterprise mobile initiatives.
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idc technology, file sync, mobile content, content mobilization platform
    
bigtincan

IDC Thought Leadership Paper

Published By: IBM     Published Date: Jun 08, 2017
Digital transformation initiatives and the need for innovation are causing enterprises to rethink their IT landscapes including business-to-business (B2B) integration. Modern B2B integration is critical for enabling enterprises to achieve goals like increasing revenue, speeding up time to market, and improving efficiencies because these outcomes are dependent on having a successful business network. B2B practitioners have two goals — enable critical business initiatives and control costs — and cloud-based B2B services have been successful in helping enterprises achieve both goals. IDC interviewed eight IBM clients to understand how their use of IBM Sterling B2B Integration Services, part of the IBM B2B Cloud Services portfolio, has impacted their operations and businesses. These organizations reported achieving strong value with IBM Sterling B2B Integration Services, and IDC projects that their investment will yield an average three-year return on investment (ROI) of 308%, or more th
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digital transformation, b2b integration, idc, ibm
    
IBM

IDC white paper: Driving Strategic Value with IBM Sterling B2B Integration Services

Published By: IBM     Published Date: May 26, 2017
Digital transformation initiatives and the need for innovation are causing enterprises to rethink their IT landscapes including business-to-business (B2B) integration. Modern B2B integration is critical for enabling enterprises to achieve goals like increasing revenue, speeding up time to market, and improving efficiencies because these outcomes are dependent on having a successful business network. B2B practitioners have two goals — enable critical business initiatives and control costs — and cloud-based B2B services have been successful in helping enterprises achieve both goals. IDC interviewed eight IBM clients to understand how their use of IBM Sterling B2B Integration Services, part of the IBM B2B Cloud Services portfolio, has impacted their operations and businesses. Download now to learn more!
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digital transformation, b2b integration, ibm, ibm b2b cloud services
    
IBM

Improving Pre-service Financial Counseling

Published By: RelayHealth     Published Date: Jun 10, 2013
Consumers have increasingly become more educated about their healthcare choices and economically vigilant about the costs. In a HealthLeaders Media podcast, David Dyke, Vice President of Revenue Cycle Systems for RelayHealth, explains that when healthcare systems capitalize on patients' expectations, balance sheets and improve patient satisfaction scores.
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revenue cycle, healthcare costs, patient satisfaction, financial counseling
    
RelayHealth

Increasing Revenue with Micro-Targeted Product Recommendations

Published By: ChoiceStream     Published Date: Jan 08, 2009
Assure your online store not only survives but thrives in these challenging economic times.  Download “Increasing Revenue with Micro-Targeted Product Recommendations” by ChoiceStream - the premier personalization service provider.  Learn how personalized product recommendations can increase purchases, revenue and customer loyalty for your online store.
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choicestream, ecommerce, roi, choicestream realrelevance, online shopping, emarketer
    
ChoiceStream

Introductory Guide to Web Personalization

Published By: Marketo     Published Date: Sep 03, 2019
Your website is the hub of interaction between your company and your customers, and in an increasingly competitive digital landscape, today's buyers aren't simply looking for a one-size-fits-all customer experience. Web personalization empowers you to provide more relevant experiences to online visitors and speak to them with personalized messages at scale. It enables you to communicate across all marketing channels with a consistent voice and user experience that builds trust, engagement, revenue, and loyalty. In this ebook, discover how to: Integrate web personalization into your marketing strategy Incorporate cross-channel marketing in your web personalization strategy Create content to maximize the impact of personalization Leverage AI and machine learning to provide personalized web content Measure impact and success Choose the right web personalization tool for you Build a website that accelerates engagement, conversion, and retention by downloading the Introductory Guide to
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Marketo
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