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The Experience Revolution. Mobilizing to Win - Are You Ready?

Published By: IBM     Published Date: Apr 21, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift – the convergence of physical and digital customer interactions – which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
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customer experience, branding, customer interaction, technological influence, customer engagement
    
IBM

The Experience Revolution: Mobilizing to Win

Published By: IBM     Published Date: Feb 28, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift – the convergence of physical and digital customer interactions – which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
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mobilization, customer experience, customer engagement, customer interaction, ibv, ibm
    
IBM

The Fastest Way to a Drupal Site

Published By: Acquia     Published Date: Sep 14, 2011
Open Source solutions present not only a cost alternative, but also an innovation alternative, to proprietary enterprise software products. This paper compares the total cost of ownership of the Open Source Drupal to various proprietary Content Management systems.
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acquia, technology, drupal site, open source, organize content, source, interaction, display
    
Acquia

The Future of Talent Management: Underlying Drivers of Change

Published By: Oracle     Published Date: Nov 01, 2013
The next generation of talent management practices and solutions will largely be driven by economic evolution, demographic changes, and technology advancements. These factors are dramatically influencing the way people work, the way companies are organized, and the way talent is managed. Current business and talent management processes and technology must evolve to effectively deliver business value over the next few years. This paper explores how current business and talent management processes and technology must evolve in order to effectively deliver business value in the next 5 to 10 years. The research presented in this paper is supported by interviews with thought leaders in talent management, including practitioners, academics, and technologists from around the globe.
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zenithoptimedia, oracle, future of talent management, economic factors, the knowledge economy, globalization, structural unemployment, generational geographies
    
Oracle

The Increasing Importance of Financial Crimes Intelligence Units in Banking

Published By: SAS     Published Date: Aug 03, 2016
Failing to contain financial crime hits banks with the double impact of crime-related losses and fines imposed by regulators and law enforcement agencies. Depending on the magnitude of a bank’s failure to stem financial crime, fines can run into hundreds of millions of dollars – and even higher in exceptional cases. More importantly, institutions are keen to protect their brand from association with transnational organized-crime rings and scandals related to corruption.
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best practices, productivity, finance, financial crime, security, business analytics, business intelligence, business management
    
SAS

The Retailer’s Guide to Free Shipping

Published By: Stitch Labs     Published Date: Sep 05, 2014
From gathering data to building customer loyalty to closing a sale, more and more retailers are turning to free shipping. Find out what this attention-getting offer can do for your e-commerce site.
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stitch labs, stitch labs guide, platform, tips, retail, warehouse, management, optimize
    
Stitch Labs

The Rising Threat of Account Takeover

Published By: SpyCloud     Published Date: Mar 30, 2018
Because of widespread password reuse, Account Takeover (ATO) attacks have become an extremely lucrative business for cybercriminals. Organized crime rings are performing ATO attacks at a massive scale by leveraging botnet-infected armies to attempt credential-stuffing attacks against various web and mobile applications. Cyber criminals exploit compromised accounts for financial gain by pilfering financial or personally identifiable information (PII) directly or by selling access to these accounts on underground markets. Download our report to understand: The Underground economy driving these attacks The tools criminals are using to automate ATO Remediation Strategies to prevent ATO in your organization
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SpyCloud

The Secret to Better Chatbot Experiences: Why Knowledge Management is the Essential Component

Published By: MindTouch     Published Date: Mar 08, 2019
Better with knowledge management. To operate effectively, chatbots need to be able to quickly match user intent to relevant information. This means querying the available knowledge sources for answers. As it turns out, the better organizations structure, organize, and publish this information, the better their chatbots will be. This puts next-gen knowledge management solutions square in the middle of the chatbot conversation.
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MindTouch

The Ultimate Blueprint For Successful Modern Marketing Campaigns

Published By: Kapost     Published Date: Jan 16, 2014
How can you, the modern marketer, create an efficient business process that facilitates content marketing and achieves your specific goals? The answer: by planning strategic marketing campaigns, establishing streamlined processes, and organizing your team to execute initiatives in a more aligned and productive way. Bridging the content gaps in your organization helps you coordinate the efforts of your teams, but also enables you to create superior customer engagements because you’re presenting a more united front to those who consume your content. This eBook will show you how to do just that. It will describe how to execute a cohesive plan aligned with your company’s goals, organize your campaigns, and coordinate content distribution across departments and stages of the funnel.
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content marketing, content strategy, content management, content planning, content distribution, marketing campaigns, marketing campaign management, content marketing platform
    
Kapost

The Ultimate Guide to Inside Sales

Published By: New Voice Media     Published Date: Apr 03, 2017
Are you a sales manager who’s new to inside sales? Or, are you already running an inside sales team but just want to polish up your knowledge? The Ultimate Guide to Inside Sales is the place to start. You’ll learn how to staff, train, organize and motivate your inside sales team for peak performance. Welcome to the complete guide on inside sales. Everything you need to know to staff, train, organise, motivate and optimise your inside sales team for peak performance is in this guide. The guide has been specially crafted to walk you through building and growing a highly successful inside sales team and give you actionable insights and tips to start making improvements today. In this guide you will learn: • How to identify your key inside sales roles • How to hire the best talent to accelerate your sales performance • How to coach your inside sales teams • How to craft your sales funnel for deeper insight into sales performance • How to structure your team’s daily activity to improve ac
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New Voice Media

Three Reasons To Organize Your Corporate Event At Cirque du Soleil

Published By: Cirque Du Soleil     Published Date: Apr 04, 2017
We know “company event” is not the first thing that comes to mind when thinking about Cirque du Soleil. Cirque is known for its unique style of high quality entertainment, artistic acts that defy gravity and performances that remain in the guests’ hearts long after they have seen them…which is all the more reason why our shows are the perfect setting for a corporate outing!
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corporate events, events, event catering, company events, event planning, company outing, entertainment
    
Cirque Du Soleil

Thriving in the Connected Economy

Published By: Bazaarvoice     Published Date: May 23, 2013
Digitally, consumers today share knowledge and self-organize online, seizing more collective power than ever. This is the connected economy, where consumers rule. Learn the four trends businesses must learn to succeed in their reign.
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consumer demands, branding, consumer engagement
    
Bazaarvoice

Thriving in the Connected Economy

Published By: Bazaarvoice     Published Date: Jan 17, 2014
Digitally, consumers today share knowledge and self-organize online, seizing more collective power than ever. This is the connected economy, where consumers rule. Learn the four trends businesses must learn to succeed in their reign
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consumer-centricity, consumer engagement, brand messaging, customer relationships, branding, connected economy
    
Bazaarvoice

Top 9 Mistakes of APT Victims: What They Are and What You Can Do To Prevent Them

Published By: Lumension     Published Date: Oct 20, 2014
Protect your network the right way the first time around. View this webinar to avoid doing any wrong to your business in terms of security.
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lumension, securing configurations, apt attacker, persistent threats, memory-based attacks, information security, it regimes, threat solution
    
Lumension

Unlocking Content with AI to Power Business Transformation

Published By: Box     Published Date: Jul 29, 2019
Most CIOs today understand that digital transformation initiatives can help streamline business process; boost ef?ciency; increase competitiveness; and, broadly, help their organization become disruptive over the long term. Some of the transformation initiatives under way—even in many pace-setting companies—are struggling to manage the exponential explosion of unstructured data and the associated heightened compliance and security demands, however. Fortunately, new solutions that tap arti?cial intelligence (AI) can extract hidden insights from unstructured data, such as documents, images, videos, and audio ?les. AI is also helping automate many of the labor-intensive processes used to classify, organize, and analyze unstructured content
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Box

Vblock Systems Empower IT Teams in Oil & Gas Companies

Published By: EMC Converged Platforms     Published Date: Jan 27, 2016
In the spring of 2015, IDC organized a study on the business value Vblock systems bring VCE customers. The organizations that took part in this study ranged from 400 employees to 200,000 employees, with an average employee count of 27,113. These organizations represent a wide array of industries and countries. The results of this study were published in the VCE-sponsored IDC white paper entitled, “The Business Value of VCE Vblock Systems: Leveraging Convergence to Drive Business Agility, May 2015”. This report discusses how Vblock Systems empowers IT teams to move quickly and more flexibly.
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vce, vblock systems, it management, it solutions, oil and gas industry, innovation, customer experience, financial benefits
    
EMC Converged Platforms

What .NET Developers Need to Know About Azure

Published By: AppDynamics     Published Date: Sep 20, 2017
Azure has been through many rounds of changes that have significantly affected the ways in which .NET and other developers interact with the platform. The shift in strategy has been rocky at times. In 2011, technology reviewers described Microsoft Azure as a confusing platform with a difficult to use web-based interface and incomprehensible documentation. Since then, the teams working on the platform have gradually improved it, resulting in a much more user-friendly platform that offers a well-organized array of services.
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mobile developers, microsoft azure, xamarin, it operations, developer market, container
    
AppDynamics

What Businesses Need to Know About Cyber Security

Published By: Lumension     Published Date: Oct 20, 2014
Sit in on an expert panel discussion about the concerns of cyber security for businesses.
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lumension, securing configurations, apt attacker, persistent threats, memory-based attacks, information security, it regimes, threat solution
    
Lumension

What Kind of Conference Caller Are You?

Published By: Plantronics     Published Date: Oct 18, 2013
There are etiquettes when it comes to being on a conference call. The following infographic exemplifies all the different kinds of conference callers. Avoid being the "musical maestro" or the "disorganized organizer" and learn your conference call etiquette.
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plantronics, conference caller, conference etiquettes, telephone manners, dial on time, conference caller, conference tips, screen sharing
    
Plantronics

Why Event Organizers Need an Integrated Fan Experience Platform

Published By: FISH Technologies     Published Date: Oct 02, 2018
If you put the fan experience first, more robust data — and, subsequently, revenue growth — will follow. But event organizers often focus too much on content, ticketing, and sponsorship. See the new path.
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FISH Technologies

Why Retailers Need to Reorganize for Effective Content-driven Commerce

Published By: Acquia     Published Date: Feb 26, 2015
Storytelling has long been a staple of good brand marketing. But the concept has taken on more urgency in the digital space, where brands now have the power to engage directly with their customers through web and mobile channels. The mandate for more sophisticated brand content has introduced a new set of challenges for online retailers—namely, how to integrate traditionally separate marketing and commerce operations to deliver a unified experience to shoppers.
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organizational restructuring, commerce, e-commerce, increasing conversions, content-driven commerce, brand marketing, mobile channels, online shopping
    
Acquia

Wilson Stream Family Practice: Staying Independent, With a Business Partner

Published By: athenahealth     Published Date: Apr 30, 2013
Struggling to keep its independence, Wilson Stream Family Practice needed to improve financial efficiency and data management. With athenahealth's medical billing and EHR services, the practice was able to organize clinical data, make patient visits more efficient, and improve overall quality of care.
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ehr, electronic health record, analytics, data, best practices, clinical workflow
    
athenahealth

Winning the War on Cybercrime: A New Approach to Fraud Prevention

Published By: IBM     Published Date: Apr 09, 2015
This American Banker webcast, sponsored by IBM, provides new insight into cybercrime and fraud prevention. Financial institutions have invested heavily in fraud prevention technologies and programs. However, sophisticated organized crime syndicates continue to successfully attack financial institutions and their customers. These criminals adapt quickly by using advanced technology and with ever changing attack vectors to exploit information security and fraud protection gaps across payment types, banking channels, and organizational boundaries. Traditional fraud prevention technologies are simply not capable of detecting and preventing account takeover and advanced malware attacks. A new approach to counter fraud is needed.
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finance, cyber crime, banking, security, network security, fraud prevention, anti spyware, hacker detection
    
IBM
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