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10 FRAGEN zur Beurteilung der Sicherheit von Board-Portalen

Published By: Diligent     Published Date: Aug 05, 2016
When organizations engage a board portal provider, they are entrusting them to safeguard sensitive documents and provide a system for managing access to those documents. This trust goes beyond technical specifications.
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board portal, document management, security management, application security, security policies, information management
    
Diligent

4 Ways Architects and Engineers Can Improve Client Relations (AEC)

Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Architects and engineers focus on functionality, cost effectiveness and efficiency. Yet many firms fail to apply those same standards to sharing large files with their clients. Read this E-Book to learn how your firm can beat your competitors who use traditional file sharing solutions: Avoid the unreliability and time-consuming limitations of FTP and email. Send files of any size with ease, then track their delivery online.Create a personalised, secure online portal your clients can access for all their files.
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client relations, efficiency, file sharing, data tracking
    
Citrix ShareFile

4G Revisited. The continued evolution of wireless mobility.

Published By: iPass     Published Date: Sep 22, 2009
A few short years after 3G service brought us anytime, anywhere broadband-and before Apple rolled out its 3G iPhone-4G networks began raising the bar in select markets. This latest evolution in wireless networking offers faster wireless data transmission speeds, vastly superior coverage and support for a new generation of mobile applications and services.
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ipass, wifi, smartphones, roaming, web portal, vpn, ethernet, connection detail records, mobility, mobile workers, cdrs, mobile data systems, pda, smart phones, wireless communications, wireless phones, wireless service providers, wlan, total cost of ownership, workforce management
    
iPass

5 Tech Trends Driving Family Practice Success

Published By: CareCloud     Published Date: Oct 25, 2013
In this white paper, you'll learn: • What technologies have the greatest impact on profitability • What technologies most improve productivity • Why many practices are replacing outdated systems with modern solutions • The most important tool for patient engagement, and more.
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carecloud, cloud-based technologies, patient portals, family physicians, family care, shifting to the cloud, reducing costs, gain convenience, integrated practice management, ehr systems, medical field, administrative activities, enhance patient care, primary care, affordable care act, secure online
    
CareCloud

5 Tech Trends Driving Pediatric Practice Success

Published By: CareCloud     Published Date: Jan 08, 2014
See which technologies can help pediatricians run more efficient and profitable practices. In this free whitepaper, you’ll discover: •What technologies have the greatest impact on revenue •What technologies most improve productivity •Why so many practices are replacing outdated systems with modern solutions •The most important tool for patient engagement, and more. Download this whitepaper to learn more!
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tech trends, pediatrics, patient portals, mobile solutions, practice management, ehr system, patient care
    
CareCloud

5 Tech Trends Driving Success for Internal Medicine Practices

Published By: CareCloud     Published Date: Jan 08, 2014
In this free whitepaper, you’ll learn: •What technologies have the greatest impact on profitability •What technologies most improve productivity •Why many practices are replacing outdated systems with modern solutions •The most important tool for patient engagement, and more. Download this whitepaper to learn more!
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internal medicine, patient portals, medicine practices, workflow, document management, information management
    
CareCloud

5 Ways to Get Top Mobile App Developer Talent for Your Open APIs

Published By: CA Technologies     Published Date: Mar 12, 2015
Learn 5 ways to get top mobile app developer talent for your open APIs and see why your organization will benefit from an API portal that allows you to provide a one-stop-shop for registration, documentation, exploration, collaboration, discussion and more.
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mobile app, api, security, web-based, interface, it management
    
CA Technologies

6 dicas para criar uma Central de Ajuda próspera

Published By: Zendesk     Published Date: Dec 10, 2018
Seus clientes eles entendem mais de tecnologia do que nunca e preferem a abordagem "faça você mesmo" para resolver seus problemas e responder às suas próprias dúvidas. Anos de pesquisas feitas pelo ICMI confirmaram que os clientes preferem resolver seus problemas por conta própria e usando seus canais favoritos. Além disso, os clientes só procuram interações diretas quando esgotam todas as opções de autoatendimento. Essa informação se baseia em dados da American Express, que descobriu que 48% dos consumidores preferem falar com um representante do atendimento ao cliente para lidar com problemas complexos, mas apenas 16% preferem esse mesmo contato para resolver problemas simples. O objetivo desse documento é simples: queremos ajudá-lo a criar uma base de conhecimento, uma comunidade e um portal do cliente completos. E você pode fazer tudo isso usando a Central de Ajuda do Zendesk Guide.
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Zendesk

6 dicas para criar uma Central de Ajuda próspera

Published By: Zendesk     Published Date: Jan 04, 2019
Seus clientes eles entendem mais de tecnologia do que nunca e preferem a abordagem "faça você mesmo" para resolver seus problemas e responder às suas próprias dúvidas. Anos de pesquisas feitas pelo ICMI confirmaram que os clientes preferem resolver seus problemas por conta própria e usando seus canais favoritos. Além disso, os clientes só procuram interações diretas quando esgotam todas as opções de autoatendimento. Essa informação se baseia em dados da American Express, que descobriu que 48% dos consumidores preferem falar com um representante do atendimento ao cliente para lidar com problemas complexos, mas apenas 16% preferem esse mesmo contato para resolver problemas simples. O objetivo desse documento é simples: queremos ajudá-lo a criar uma base de conhecimento, uma comunidade e um portal do cliente completos. E você pode fazer tudo isso usando a Central de Ajuda do Zendesk Guide.
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Zendesk

6 Sugerencias para crear un Centro de Ayuda eficaz

Published By: Zendesk     Published Date: Dec 10, 2018
Sus clientes tienen más conocimientos técnicos que nunca y han descubierto que prefieren resolver los problemas y dudas por sí mismos. Estudios realizados por ICMI durante años han confirmado que los clientes prefieren resolver los problemas por sus propios medios y en sus canales preferidos . Además, solo buscan una interacción directa cuando han agotado infructuosamente las opciones de autoservicio. Esta opinión está respaldada por los datos de American Express, según los cuales un 48 % de los clientes prefiere hablar con un representante de servicio de atención al cliente cuando tiene que resolver problemas complicados, pero solamente un 16 % escoge el mismo método de contacto para los asuntos más simples . Este documento tiene un objetivo sencillo: queremos ayudarle a generar un portal unificado que incluya su base de conocimientos, su comunidad y sus clientes. Todo esto se puede hacer con un Centro de Ayuda como Zendesk Guide.
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Zendesk

6 Tips for building a thriving help center

Published By: Zendesk     Published Date: Jan 19, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk

6 Tips for building a thriving help center

Published By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk

6 Tips for building a thriving help center

Published By: Zendesk     Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk

7 Strategies for Increasing Sales, Engaging Buyers and Simplifying the Process

Published By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
An online transformation is changing how the world’s most successful B2B companies engage buyers, acquire customers and drive ongoing revenue. To survive this transformation, today’s B2B e-commerce sites must do more than simply exist as a portal for selling products; they must be compelling, relevant and simplify the buying process. This eBook examines the factors and impact of this migration, and describes seven best practices for adapting and succeeding in this new era.
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Oracle Commerce Cloud

7 Ways To Win More Mobile Shoppers

Published By: Uberall     Published Date: Oct 08, 2018
Did you know that for 88% of shoppers, the first step to a local purchase is often an online search? If you want customers to find you, you must have a consistent, rich and engaging online brand that is equally optimized for both desktop and mobile SEO, and that contains long tail keywords for voice search assistants like Siri, Alexa, Cortana, and Google Voice. Be sure to claim and regularly maintain your listings for every widely used portal and social site, and create a separate locator page for every single location—so that you show up at the top of all local searches.
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mobile, shoppers, customers, seo, uberall, local marketing, location marketing, near me searches
    
Uberall

8 Accounts Receivable Management Strategies: How To Make Your Process Best-in-Class

Published By: Esker     Published Date: Jun 29, 2017
The impact of accounts receivable (AR) on business success is unquestionable. Not only is it one of an organization’s largest assets, it deals directly with a different type of asset that doesn’t show up on the balance sheet — customers. So why then, do so many organizations still run their AR processes like it’s the mid-90s? You have to admit, it is a bit ludicrous. Despite its vital importance, AR is consistently one of the most under-resourced and operationally outdated business processes. One recent study found that 50% of all businesses still use manual processes for managing their receivables. Fortunately, as this eBook will explore, the reason for AR’s stasis isn’t an unsolvable problem; on the contrary, the strategies for overcoming these challenges are as simple as they are sensible, and any business can do them. Learn More — Download the Accounts Receivable Management eBook!
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker

8 Steps to a Customer-Centric Approach in Collections

Published By: Esker     Published Date: Jun 29, 2017
Getting paid is a top priority for every business. However‚ with the wide variety of invoice formats used along with disputes about pricing or items delivered‚ the process of billing and collections can be a complicated affair. Learn how you can leverage Accounts Receivable (AR) Automation tools to achieve more on-time payments by reading the Institute of Finance & Management’s (IOFM) white paper‚ 8 Steps to a Customer-Centric Approach in Collections. A happy customer today is a customer that will pay! Download the IOFM white paper and discover how to move your business to the top of your customers’ payment lists.
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker

A holistic approach to your BYOD challenge

Published By: HP     Published Date: Aug 26, 2014
More and more enterprises are adopting “bring your own device” (BYOD) initiatives to let employees choose the device they use. The HP BYOD solution, based on the HP Intelligent Management Center (IMC), offers a single-pane-of-glass network and user management solution for your entire network. With an HP BYOD solution, you can efficiently manage your entire infrastructure, secure personally owned devices, and monitor BYOD traffic. HP IMC also goes beyond the unified BYOD essentials by delivering converged management across various networks—physical and virtual, wired and wireless, and Software-Defined Networking (SDN). Discover how.
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byod, holistic, data, business, technology, portfolio, cloud-based, support, portal, solution, consolidate, islands, access, reliable, retention, protection, guesswork, agility, cost-saving, software development
    
HP

A Short Guide to Wikis

Published By: ProjectLocker     Published Date: Aug 21, 2009
This paper provides a brief overview of Wiki and its emerging importance in the business marketplace. It describes ways in which many major corporations are taking advantage of this new social software to transform their business practices, and lays out a short set of guidelines to consider before implementing your own Wiki solution.
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collaboration, corporate portals, information management, intranets, messaging, wiki, wikipedia, social marketing, project locker, projectlocker, knowledge management
    
ProjectLocker

A Smarter Approach To Enable Endpoints, End Users And Everything In Between

Published By: IBM APAC     Published Date: Aug 22, 2017
Today’s enterprises support an assortment of end-user devices, including laptops and desktops (both PCs and Macs), tablets and hybrid devices, and, of course, smartphones. Not only do employees use a variety of form factors, but they run a variety of platforms on those devices, including: • Apple iOS and Apple macOS • Google Android • Microsoft Windows
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user based context, id management, integration, azure ad, application catalogs, portal, end user store, saas, mdm, client management
    
IBM APAC

A Zendesk cheat sheet for picking your support solution

Published By: Zendesk     Published Date: Aug 22, 2017
Shopping around for customer support software? Here’s our cheat sheet with over 50+ questions to ask each vendor in your RFP. We know evaluating vendors can be overwhelming, but hopefully armed with this insider knowledge you’ll feel like a pro.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk

Access Business data your way, securely

Published By: HP     Published Date: Aug 26, 2014
Eliminate the guesswork from selecting products and services for your evolving network access and business protection needs. HP Just Right IT portfolio solutions help avoid business interruptions by ensuring reliable access to your data. HP servers and storage solutions help consolidate islands of business information while delivering cost savings, reliability, and agility. HP offers the industry’s most comprehensive data protection and retention portfolio for midsize businesses like yours. And through its cloud-based support portal, HP Technology Services can proactively identify and fix them remotely to keep your business running smoothly. Discover how
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data, business, technology, portfolio, cloud-based, support, portal, solution, consolidate, islands, access, reliable, retention, protection, guesswork, agility, cost-saving, quality of service, servers, productivity
    
HP

Accounts Receivable Automation on Your Terms: Going Beyond a One-Size-Fits-All Solution

Published By: Esker     Published Date: Jan 08, 2019
It seems like most vendors offer a single solution meant to appease every AR department … but that’s not what you need. You need a solution built for you — not for everybody. In this eBook, you’ll get tips for picking the perfect solution for your company to automate what needs automating in your AR department while: • Increasing visibility with real-time metrics & reporting • Boosting productivity by eliminating tedious tasks • Providing customers with a self-service portal
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Esker

Achieve Your Team Goals With Collaborative Ease: IBM Lotus Quickr

Published By: IBM     Published Date: Mar 11, 2008
Regardless of what department you work in, it is business critical to ensure that your team members have easy and ready access to the latest information and project team members. Whether you work in sales, marketing, human resources, research and development, or any other functional area, you need a centralized virtual place where all of your team members can collaborate in realtime, share ideas and documents and be more productive online.
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ibm, corporate portal, portal, portals, ep campaign, collaboration, corporate portals, document management, information management, intranets
    
IBM
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