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Quest Workspace Help Desk

Published By: Dell Software     Published Date: Jul 24, 2012
Quest Workspacetm Help Desk is a robust help desk solution for small to medium-sized businesses with complex network environments. It provides a powerful combination of management features integrated with a best-of-breed IT help desk platform. Use the help desk software to manage the ticket system workflows, dashboards, reporting and end-user self-service portals. Use the embedded management features within the help desk platform to proactively manage network events, desktops, servers and applications as well as resolve issues faster and more effectively.
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help desk, active directory, resolve issues, reports, windows, iphone, priorituze requests, auto escalation
    
Dell Software

Rapidly Implementing a Community HIE: A Success Story

Published By: Siemens     Published Date: Jun 20, 2013
The Charlotte Hungerford Hospital’s pioneering success shows that HIEs can deliver tremendous value by facilitating more coordinated care with community hospitals, small physician practices, and often-overlooked members of the healthcare community.
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hie, physician affinity, mobilemd, care management, health information exchange, patient portal, clinical portal, care coordination
    
Siemens

Recruiting in 2013: Optimizing Success with Software

Published By: iCims     Published Date: Jan 17, 2013
In 2013, it’s time to get your recruitment processes up to par by automating and optimizing your hiring processes. Watch this free product overview of iCIMS Recruit to see how you can optimize your programs in 2013.
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icims, talent management, workforce management, recruitment, career portals, onboarding
    
iCims

Relinquish the Tedium of your PC deployments, Not the Control

Published By: Dell     Published Date: Nov 13, 2017
In-house PC deployments can be expensive and time consuming and often times result in manual errors, short and long term support challenges, as well as delays in production system deployments. But new deployments don’t have to be hard. In this webinar, you will: 1. Learn about our newest client PC deployment offer ProDeploy Client Suite 2. Understand how we put our customers in control with the self-service portal TechDirect 3. Find out how ProDeploy Plus can help companies save up to 35%* on deployment time *Based on May 2016 Principled Technologies Report commissioned by Dell. Testing results extrapolated from a 10-system deployment to project time savings for larger deployment compared to in-house manual deployment. Actual results will vary.
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Dell

Relinquish the Tedium of your PC deployments, Not the Control

Published By: Dell-EUC (Dell/Intel Logo) Webinar     Published Date: Nov 13, 2017
In-house PC deployments can be expensive and time consuming and often times result in manual errors, short and long term support challenges, as well as delays in production system deployments. But new deployments don’t have to be hard. In this webinar, you will: 1. Learn about our newest client PC deployment offer ProDeploy Client Suite 2. Understand how we put our customers in control with the self-service portal TechDirect 3. Find out how ProDeploy Plus can help companies save up to 35%* on deployment time *Based on May 2016 Principled Technologies Report commissioned by Dell. Testing results extrapolated from a 10-system deployment to project time savings for larger deployment compared to in-house manual deployment. Actual results will vary. Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell-EUC (Dell/Intel Logo) Webinar

Remove the Language Barriers that Stifle Global Corporate Collaboration Securely eBook

Published By: SDL     Published Date: Nov 12, 2019
Communication is Easy - or is it? Collaboration across global teams is essential to the success of multinational organizations, but ensuring everyone understands each other can be challenging. Online translation sites can pose security risks, especially for sensitive internal information, so how can corporations make it easier for teams to understand each other? Learn how overcoming the barriers to corporate collaboration produces valuable dividends: Communication in a person's native language minimizes misunderstandings and improves employee satisfaction. Protection from exposing sensitive company information through the use of unsecure, instant self-service translation portals. Bring a global perspective to your organization's decision making despite the language barrier.
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SDL

REST- und API-Designleitfaden

Published By: CA Technologies EMEA     Published Date: Oct 20, 2017
In seinem Buch „Die Psychologie der Wissenschaft“ von 1966 vertrat der US-Psychologe Abraham Maslow die Position, dass Psychologen multiperspektivische Behandlungsansätze verfolgen und neue Konzepte einführen sollten, statt weiter nur die Theorien von Verfahren anzuwenden, die Freud und seine Nachfolger vor langer Zeit entwickelt hatten. Maslow wusste, dass es schwierig ist, einen neuen Blickwinkel einzunehmen, und schreibt: „Es ist bestechend, in jedem Problem einen Nagel zu sehen, wenn man als Werkzeug nur einen Hammer hat.“ Wir alle kennen das. Wir gewöhnen uns so sehr an althergebrachte Abläufe, dass wir die Gründe dafür manchmal nicht infrage stellen.
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api, application programming interface, psd2, open banking, json, github, secure gateway, microservices
    
CA Technologies EMEA

Scale your business with Self-service

Published By: Zendesk     Published Date: Jan 19, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk

Secrets to Attracting, Engaging & Hiring Talent For Hard-to-Fill Positions

Published By: iCIMS     Published Date: Sep 30, 2013
Don't let hard-to-fill-positions ruin your productivity! View this webinar to gain insights from recent BLS data, learn tactics for finding and attracting hard-to-find candidates, and understand the importance of using a uniquely branded career portal in the recruiting process.
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icims, talent management, hiring, new employees, hiring, new jobs, recruiting talent
    
iCIMS

Security at Work

Published By: Workplace by Facebook     Published Date: Sep 27, 2018
A critical part of our mission to make the world more open and connected is providing a secure community for everyone who uses Workplace by Facebook. Decisions we make always involve answering questions upfront about how a new product, feature, or process impacts security and privacy. Every decision we make is reviewed with this lens. It’s simply part of our culture at Facebook. Download this whitepaper now to see how Workplace by Facebook ensure the security of information on Facebook at the very heart of everything we do.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook

See where Zendesk landed on the Gartner Magic Quadrant for the CRM Customer Engagement Center

Published By: Zendesk     Published Date: Aug 22, 2017
This Magic Quadrant examines the global market for customer service and support applications designed to enable customer service and support agents to engage customers through their preferred communication channel. Learn how Zendesk can fit the needs of your Customer Support team.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
    
Zendesk

Sequoia ITSM: The Next Generation Solution for End-to-End Service Management.

Published By: NavAscend     Published Date: Mar 02, 2011
Introducing Sequoia ITSM: A better way to manage a technology organization end-to-end, control of work load and work flow at your finger tips, with creditable business intelligence, in real time.
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itsm, itil, bpm, bpm, lombardi, sequoia, navascend, ibm
    
NavAscend

Seven questions you must ask before choosing your patient portal solution

Published By: MEDHOST     Published Date: Jul 03, 2014
Click here to learn more about 7 key questions that can help you choose the best patient portal solution for your facility.
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medhost, yourcommunitycare, patient portal, patient data, patient database, medical information, healthcare community, patient applications
    
MEDHOST

Shaping the Future of Retail Globally (Insights Report)

Published By: Workplace by Facebook     Published Date: Sep 10, 2018
We believe people change organizations. So, we built Workplace to empower them. Our mission is to unlock human potential by giving the world a place to work together. We do it by combining next-generation technology and easy-to use features to transform communications, culture, and workflows inside organizations of all shapes, sizes, and industries. Industries like retail. In this playbook, we’ll explore the new consumer expectations shaping the future of retail. You’ll discover why great brand experiences for your customers start with great work experiences for your employees. And you’ll learn more about the benefits of customer-centric collaboration tools like Workplace. Then you’ll be ready to take the next step on your digital transformation journey.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook

Shaping the future of Retail in APAC (Insights Report)

Published By: Workplace by Facebook     Published Date: Sep 10, 2018
We believe people change organizations. So, we built Workplace to empower them. Our mission is to unlock human potential by giving the world a place to work together. We do it by combining next-generation technology and easy-to use features to transform communications, culture, and workflows inside organizations of all shapes, sizes, and industries. Industries like retail. In this playbook, we’ll explore the new consumer expectations shaping the future of retail. You’ll discover why great brand experiences for your customers start with great work experiences for your employees. And you’ll learn more about the benefits of customer-centric collaboration tools like Workplace. Then you’ll be ready to take the next step on your digital transformation journey.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook

Shaping the Future of Retail in EMEA (Insights Report)

Published By: Workplace by Facebook     Published Date: Sep 10, 2018
We believe people change organizations. So, we built Workplace to empower them. Our mission is to unlock human potential by giving the world a place to work together. We do it by combining next-generation technology and easy-to use features to transform communications, culture, and workflows inside organizations of all shapes, sizes, and industries. Industries like retail. In this playbook, we’ll explore the new consumer expectations shaping the future of retail. You’ll discover why great brand experiences for your customers start with great work experiences for your employees. And you’ll learn more about the benefits of customer-centric collaboration tools like Workplace. Then you’ll be ready to take the next step on your digital transformation journey.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook

Shaping the Future of Retail in North America (Insights Report)

Published By: Workplace by Facebook     Published Date: Sep 12, 2018
We believe people change organizations. So, we built Workplace by Facebook to empower them. Our mission is to unlock human potential by giving the world a place to work together. We do it by combining next-generation technology and easy-to use features to transform communications, culture, and workflows inside organizations of all shapes, sizes, and industries. Industries like retail. In this playbook, we’ll explore the new consumer expectations shaping the future of retail. You’ll discover why great brand experiences for your customers start with great work experiences for your employees. And you’ll learn more about the benefits of customer-centric collaboration tools like Workplace. Then you’ll be ready to take the next step on your digital transformation journey.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook

Smarter Workflows Help AirAsia Go Places (Case Study)

Published By: Workplace by Facebook     Published Date: Sep 27, 2018
“Workplace is changing the way we work and helping us connect people better.” Attila Emam, Head of Culture and Internal Communications, AirAsia Download this case study to find out how Workplace by Facebook improved the company by helping people overcome language barriers, improving communication and joining disparate workers together across airports (and continents).
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook

Social Collaboration Tools at Work (Report)

Published By: Workplace by Facebook     Published Date: Sep 27, 2018
As organizational structures get flatter, opportunities for meaningful global collaboration are increasing. However, without the right tools in place, those opportunities will go to waste. Workplace by Facebook asked Harvard Business Review to find out how its audience is thinking about adopting, deploying, and using social collaboration tools at work. The results from over 750 magazine and e-newsletter readers, customers and HBR.org users show that the time to act is now. Download this info-graphic to view the results from over 750 magazine and e-newsletter readers, customers and HBR.org users
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook

Stay on course in any economic conditions with SOA.

Published By: IBM     Published Date: Jul 10, 2009
With the economy in constant fluctuation, this white paper is especially timely. “Enhancing your infrastructure in an uncertain economy to support your SOA business initiatives” defines the challenges facing IT executives, and outlines actions they can take now to cut costs, increase productivity and get more out of existing IT investments.
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soa, ibm, cost cutting, service oriented architecture, roi, return on investment, plug and play, real time data
    
IBM

SteelCentral Portal ChalkTalk Video

Published By: Riverbed     Published Date: Apr 24, 2015
Short video describing common issues of application performance management and how steelcentral Portal can resolve them.
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api, applications, monitoring, application management, communications, network management, network performance, network performance management
    
Riverbed

Take advantage of Web 2.0 with IBM portals and electronic forms

Published By: IBM     Published Date: Jan 12, 2009
Cardiff University was faced with the challenge of modernizing its work environment. By utilizing IBM WebSphere Portal software, they have streamlined their business processes with electronic forms and role-based portal applications. This webcast explains how you can reap the benefits of IBM portals and Web 2.0 in your own environment.
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ibm, ibm portals, electronic forms, cardiff university, ibm websphere portal, streamline business processes, portal applications, networking
    
IBM

Take control of your data

Published By: HP     Published Date: Aug 26, 2014
Make sense of modern storage technologies and architectures and how they might impact your business. HP helps you understand unstructured data, block and object storage, storage system architectures, and storage networking options. Discover how the right mix or technologies such as virtualization, file sharing, and deduplication can help control storage costs, protect your data from loss or corruption, and provide reliable access to critical business information for every authorized user. See how.
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data, business, technology, portfolio, cloud-based, support, portal, solution
    
HP

Tapping the Power of Web Portals for Improved Government Services to Constituents

Published By: IBM     Published Date: Mar 11, 2008
Self-service Web portals enable governments to help citizens obtain information, apply for services and complete transactions more quickly than ever before.  Download this paper to find out how, through the power of Web portals, IBM can help your government agency make information more accessible, and processes more efficient for citizens, businesses and government employees.
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ibm, corporate portal, portal, portals, knowledge management, customer interaction service, customer service, corporate portals
    
IBM

TEI Of ServiceNow Customer Service Management

Published By: Service Now     Published Date: Jan 26, 2018
Forrester conducted an in-depth interview of Epicor Software Corporation (“Epicor”) about their investment in ServiceNow for transforming their global support system. With ServiceNow, Epicor has consolidated over 15 CRM-based support systems and 50 customer portals into single global support platform for their 20,000 customers worldwide. Download this whitepaper to learn more of what Epicor has achieved.
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Service Now
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