quality management

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Guide pour une approche intégrée des enjeux IT d'aujourd'hui

Published By: Oracle     Published Date: Nov 08, 2017
Les avancées du numérique révolutionnent la manière dont nous travaillons, en apportant des innovations de façon permanente dans notre quotidien de travail. Ces technologies très prisées ont renforcé les attentes, obligeant les organisations à développer l'agilité métier à des niveaux sans précédent. Même si les opportunités annoncées sont prometteuses, nous sommes confrontés à de nouveaux freins qui peuvent faire obstacle à la réussite, comme la nécessité d'innover rapidement, de minimiser les coûts et de répondre rapidement aux pressions exercées par la concurrence.
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oracle database, enterprise, quality assurance, data center, server infrastructure, storage management, oracle
    
Oracle

Healthcare Video - How to Improve Customer Experience In Private Health Insurance

Published By: IBM ILOG.     Published Date: Jul 14, 2009
Financial services managers must revisit the quality of their risk management capabilities while reducing cost through more efficient operations. Often, unique leverage can be found with improved business process management, policies and exception-based decisions.  Hear three industry experts discuss how banks are using BRMS to meet the demand for speed, control, and profits.
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ibm, health, healthcare, customer, service, private, epxperience, insurance
    
IBM ILOG.

Hitachi Vantara’s Content Platform Portfolio.

Published By: Hitachi Vantara     Published Date: Mar 20, 2018
ESG Lab performed hands-on evaluation and testing of the Hitachi Content Platform portfolio, consisting of Hitachi Content Platform (HCP), Hitachi Content Platform Anywhere (HCP Anywhere) online file sharing, Hitachi Data Ingestor (HDI), and Hitachi Content Intelligence (HCI) data aggregation and analysis. Testing focused on integration of the platforms, global access to content, public and private cloud tiering, data quality and analysis, and the ease of deployment and management of the solution.
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Hitachi Vantara

How AI can improve contact center and agent performance

Published By: Genesys     Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling. Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can: Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement Harness the power of your data to align customers with the best resource Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
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Genesys

How AMP Ltd. Built a Cloud Data Lake It Could Trust

Published By: AWS     Published Date: Oct 31, 2018
Today AMP Ltd. integrates and manages its customer data more efficiently using a single Talend platform that enables data reconciliation, quality-assessment dashboards, and metadata management. Ten billion rows of AMP Ltd. data are computed in less than an hour. In this webinar you will learn how you can modernize your data architecture to help you collect and validate data, act upon it, and transform your organization for the digital age.
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amp, cloud, data, customer, reconciliation, digital
    
AWS

How Cognitive Technology Brings Intelligence To Robotic Processes Automation

Published By: Expert System     Published Date: Jul 18, 2019
Robotic Process Automation (RPA) is helping companies reduce costs and improve on quality and productivity by automating some of their most time consuming, rule-based and replicable business processes. RPA is especially effective in the banking and insurance sector where it brings speed and efficiency to customer service and compliance. Based on artificial intelligence algorithms, Expert System’s Cogito cognitive technology enables an automatic, human-like understanding of the content of text documents. Applied to RPA, Cogito adds greater business value and ROI for both repetitive and complex information-intensive processes. Using Cogito, companies can expect up to 53% savings on activities such as FTEs and warranty management, and cost reductions of 30 to 60% for email management and quote processing, etc.
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Expert System

How Life Science Organizations Can Reduce Costs with Cloud-Based Training

Published By: UL EduNeering     Published Date: Jul 05, 2012
Cost reduction is a key criteria that executives often use when choosing initiatives to focus on. They are the ones that have the greatest potential to impact an organization's bottom line. Across life science organizations, a critical area for cost containment is training management.
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fda, gmp, gcp, gxp, cms, osha, qsr, 21 cfr part 11
    
UL EduNeering

How To Generate Thousands Of Leads Using Sales Chat

Published By: CloudTask     Published Date: May 11, 2018
As a B2B marketer, the process of nurturing and generating new leads is always tricky business. Chasing high quality and relevant leads requires a considerable amount of time, energy and resources to be invested into email marketing campaigns, social media management and educational content such as blogs, whitepapers and eBooks. While live chat support has been around for about a decade, only in recent years and especially in the age of the smartphone, are B2B companies capitalizing on it as a channel to generate and nurture leads.
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CloudTask

How to Increase Marketing Efficiency to Gain and Retain Customers

Published By: Soffront     Published Date: Aug 21, 2009
How marketing automation and CRM can help a mid-sized business consolidate data, improve customer information, streamline marketing efforts, and take full advantage of marketing campaigns.
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crm, smb, smbs, data consolidation, data quality, application integration, marketing, marketing roi
    
Soffront

How to Leverage Quality Management for Regulatory Compliance

Published By: Interactive Intelligence     Published Date: Feb 26, 2013
In today's regulations and risk management, business has become increasingly complex, and penalties are growing. Managing risk must therefore include monitoring the actions of your entire organization and more. Read on to learn more about compliance.
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quality management, regulatory compliance, risk management, complex risk, monitoring actions, data management, business technology
    
Interactive Intelligence

How to Socially Enable Your Contact Center

Published By: Oracle     Published Date: Nov 27, 2013
Social-enabled customer service requires three primary capabilities. The capability to: 1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments. Download this White Paper for more info.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
    
Oracle

How to Source and Select the Best Hires for SMBs

Published By: Success Factors     Published Date: Jul 02, 2013
Hire better people and drive the best business results. With SuccessFactors Recruiting Management for small to medium-size business, you can find and acquire the high-quality candidates you need, faster and with less expense. Best of all, you can integrate your employee recruiting processes into your overall talent management strategy. Download SuccessFactors' white paper, 'How to Source and Select the Best Hires for Small to Medium-Size Businesses' to learn more about sourcing and selecting the best candidate.
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best hires, small business, medium business, successfactors, recruiting management
    
Success Factors

How to “Shift Left” with IT Service Management

Published By: Cherwell Software     Published Date: Jun 21, 2018
The concept of “shifting left” has gained traction in software development as a way to increase agility, reduce cost, and improve product and release quality. But shifting left has also been hailed as a powerful method for optimizing IT service management. When the service desk team shifts left, both end users and service desk personnel benefit from greater efficiency and service quality, which leads to happier, more productive internal customers—and ultimately, better business outcomes.
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service, management, optimization
    
Cherwell Software

HP 3PAR StoreServ Storage Total Quality Commitment

Published By: HP     Published Date: Jul 22, 2014
HP offers an approach to the modern data center that addresses systemic limitations in storage by offering Tier-1 solutions designed to deliver the highest levels of flexibility, scalability, performance, and quality—including purpose-built, all-flash arrays that are flash-optimized without being flash-limited. This white paper describes how, through the incorporation of total quality management throughout each process and stage of development, HP delivers solutions that exceed customer quality expectations, using HP 3PAR StoreServ Storage as an example.
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3par, storeserv, storage, data, solutions, flash, data management, business technology
    
HP

HPE Storage Transformation Workshop

Published By: HPE Intel     Published Date: Mar 15, 2016
Led by experienced technology consultants, Hewlett Packard Enterprise Storage Transformation Workshop Service provides a highly interactive, meaningful half day-long session with a customer's IT, business, and executive stakeholders. Using a series of high-quality (slide-free) discussion panels, HPE TS Consulting will facilitate an exploration of data management transformation journey to business-aligned visions, aligning your specific situation and HPE’s experiences over evolutionary trends in Data Management, Transformation to All Flash and End to End Data Protection. HPE consultants will also lead discussions on the potential implications that a data management transformation may present to IT, your storage and backup staff, and your business.
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HPE Intel

IaaS 2017

Published By: Oracle     Published Date: Nov 08, 2017
All’inizio, probabilmente avrai scelto di adottare l’infrastruttura cloud con una certa prudenza, limitandoti a un approvvigionamento rapido o alla riduzione dei costi operativi o delle macchine. Ma come resistere ai vantaggi di questo nuovo modo di fruire della tecnologia? Il cloud continua a evolvere e a conquistare credibilità in tutti i settori. Oggi, ci aspettiamo che ogni sistema aziendale possa beneficiare dei vantaggi del cloud.
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oracle database, enterprise, quality assurance, data center, server infrastructure, storage management, oracle
    
Oracle

Iaas pour Les Nuls

Published By: Oracle     Published Date: Nov 08, 2017
Pour réussir dans le contexte concurrentiel actuel, les entreprises doivent se liberer des limites inhérentes à leurs infrastructures informatiques existantes. L’époque de l’achat de matériel et de la gestion d’énormes centres de données pour faire fonctionner les systèmes informatiques est en train de prendre fin. La gestion et la maintenance des infrastructures sont tout simplement trop coûteuses.
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oracle database, enterprise, quality assurance, data center, server infrastructure, storage management, oracle
    
Oracle

IBM BigInsights BigIntegrate and BigQuality: Information Empowerment for Your Big Data Ecosystem

Published By: IBM     Published Date: Apr 18, 2016
"Built using the IBM® InfoSphere® Information Server, IBM BigInsights® BigIntegrate and BigInsights BigQuality provide the end-to-end information integration and governance capabilities that organizations need."
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ibm, big data, ibm infosphere, ibm biginsights, ibm bigintegrate, ibm bigquality, data management, data quality
    
IBM

IBM BigInsights BigIntegrate and BigQuality: Information Empowerment for Your Big Data Ecosystem

Published By: IBM     Published Date: Jul 06, 2016
Built using the IBM® InfoSphere® Information Server, IBM BigInsights® BigIntegrate and BigInsights BigQuality provide the end-to-end information integration and governance capabilities that organizations need.
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ibm, big data, ibm infosphere, ibm biginsights, ibm bigintegrate, ibm bigquality, data management, data quality
    
IBM

IBM Tivoli Netcool for LTE Demo Launchpad

Published By: IBM     Published Date: Apr 26, 2013
The move to 4G LTE networks promises much to the world of mobile computing: speeds ten-fold faster than 3G to enable HD video quality, faster online gaming, mobile video chat, and more … but from the communication provider’s perspective, LTE’s advances also come with higher levels of uncertainty. The videos in this interactive menu show how IBM’s Integrated Service Management for LTE delivers an integrated offering that provides visibility, control and automation over LTE networks and services.
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demo, ibm, trivoli, netcool, lte, launchpad, mobile computing, hd tv quality
    
IBM

IBM WebSphere to JBoss EAP Migration Guide

Published By: JBoss Developer     Published Date: Feb 05, 2016
IT organizations are constantly faced with the challenge to produce high-quality solutions with a lower total cost of ownership (TCO). With the growing recognition that open source software provides quality, stable solutions, migrations of existing enterprise applications to products such as JBoss® Enterprise Application Platform have become increasingly popular. JBoss Enterprise Application Platform provides a holistic solution that includes tools for such business challenges as business process management, enterprise application integration, and serviceoriented architectures (SOA), enterprise portals, and data services solutions.
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ibm, websphere, jboss, eap, migration, jboss, red hat, enterprise application platform
    
JBoss Developer

IDC report: Profitability and OSS Support: A Return on Investment Analysis of IBM Tivoli Netcool

Published By: IBM     Published Date: Sep 10, 2009
IDC studied 14 mobile and fixed-line service providers that implemented Tivoli Netcool and found that IBM Tivoli Netcool can help in big ways. It reduces costs by improving operational efficiencies and still allows you to deliver a high-quality custom management.
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ibm, tivoli, netcool, roi, future proofing, data integration, operations productivity, cost reduction
    
IBM

Improving Data Quality with Real-Time Web Services

Published By: TowerData     Published Date: Jan 20, 2007
Visitors to your website are valuable leads and capturing their contact information is essential to converting them to customers. However, when prospects enter email addresses and phone numbers into a web form they often make mistakes, such as misspellings and typos, or they falsify data, which prevents you from being able to contact them.
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email list, email append, email address, cass, customer database, tower data, database, data quality
    
TowerData

Info-Tech Quality Management and Test Champion Report

Published By: IBM     Published Date: Oct 22, 2013
Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. This report notes that "IBM offers a comprehensive suite of products aimed at testing the most demanding and complex apps." For more, download the report today.
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ibm, info-tech, quality management, test champion report, microsoft, parasoft, software testing, vendor selection
    
IBM

Info-Tech Quality Management and Test Champion Report

Published By: IBM     Published Date: Jan 10, 2014
Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. This report notes that "IBM offers a comprehensive suite of products aimed at testing the most demanding and complex apps." For more, download the report today.
Tags : 
ibm, info-tech, rational quality manager, quality management, integration, automation, software, virtualization
    
IBM
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