remote devices

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2014 Remote Support Trends: Rapid Expansion of Device Coverage and Workflow Options Continues

Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
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remote support, remote technology, customer support, productivity, remote technology
    
LogMeIn

Addressing the BYOD Challenge

Published By: Okta     Published Date: May 07, 2015
Bring Your Own Device (BYOD) can be a very polarizing topic for IT. Some view it as a solution that can save money, improve end user satisfaction, and enable remote employees. For others, BYOD represents risk of data leakage, loss of control, and signing up to support an endless ecosystem of unknown devices. No matter what your opinion on BYOD is, the impact on IT policy cannot be overstated. Through 2017, Gartner reports that 90% of organizations will support some aspect of BYOD. Read this eGuide and learn how you can address several new BYOD challenges facing IT.
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byod, okta, mobility, safety, dad, mobility management, wireless
    
Okta

Agile and Secure Desktop Delivery with Amazon WorkSpaces

Published By: AWS     Published Date: May 09, 2018
More and more businesses are embracing workplace mobility and bring-your-own-device (BYOD) strategies as a method to reduce costs and stimulate productivity. These initiatives give employees, contractors, and business partners the power to remotely contribute, collaborate, and communicate with team members from familiar devices, anywhere around the world. To implement these strategies effectively however, IT teams must provide access to applications, business systems, collaboration platforms, and development environments without sacrificing end-user experiences, hindering their organization’s security posture, or inducing excessive costs. What many are finding is that traditional methods of desktop and application delivery and on-premises Virtualized Desktop Infrastructure (VDI) often cannot live up to this task, as they introduce new challenges upon implementation.
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AWS

Beyond MDM: A Multidimensional Mobility Strategy

Published By: Enterprise Mobile     Published Date: Jul 09, 2013
Device-centric management strategies have prevailed over the last several years, but this approach can no longer keep pace with the increasing number of remote workers who need to access more applications across multiple platforms. Enterprise IT leaders must shift from locking down devices to securing the corporate applications, data, and other proprietary content that reside on these devices. It’s time to move beyond mobile device management to a more holistic management method.
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mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile strategy, mobile security, mobile management, device management, enterprise mobile devices, mobile computing, mobile device management
    
Enterprise Mobile

Beyond MDM: A Multidimensional Mobility Strategy

Published By: Enterprise Mobile     Published Date: Jul 14, 2014
Device-centric management strategies have prevailed over the last several years, but this approach can no longer keep pace with the increasing number of remote workers who need to access more applications across multiple platforms. Enterprise IT leaders must shift from locking down devices to securing the corporate applications, data, and other proprietary content that reside on these devices. It’s time to move beyond mobile device management to a more holistic management method.
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managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile strategy, mobile security, mobile management, device management, enterprise mobile devices, wireless, business technology
    
Enterprise Mobile

Beyond MDM: A Multidimensional Mobility Strategy

Published By: Enterprise Mobile     Published Date: Dec 11, 2014
Device-centric management strategies have prevailed over the last several years, but this approach can no longer keep pace with the increasing number of remote workers who need to access more applications across multiple platforms. Enterprise IT leaders must shift from locking down devices to securing the corporate applications, data, and other proprietary content that reside on these devices. It’s time to move beyond mobile device management to a more holistic management method.
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managed mobility services, mobility-as-a service, enterprise mobile, mobility, enterprise mobility, mobile strategy, mobile security, mobile management, device management, enterprise mobile devices, wireless, business technology
    
Enterprise Mobile

Building a Scalable Remote Access Environment in AWS (GlobalProtect)

Published By: Palo Alto Networks     Published Date: Dec 02, 2016
Today, working remotely has never been easier, due to the ubiquity of mobile devices and reliable Internet connectivity. The ease with which a worker can get connected to the corporate network delivers the impression that your co-worker is down the hall, when in fact they are traveling internationally. Global Workplace Analytics’ research shows that increasingly, working remotely is not only commonplace, it is encouraged and has shown to improve productivity.
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Palo Alto Networks

Case Study: J.R. Simplot Data Center Refurbishment

Published By: Raritan Inc.     Published Date: Aug 04, 2010
This Case Study explores how they installed energy management software and intelligent rack PDUs with outlet-level power monitoring to add remote energy management, power monitoring of individual devices, environmental monitoring, and sophisticated and accurate power usage reports and analytics.
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raritan, power, processing, energy management, data center efficiency, power management, instrumentation, green, green computing, efficiency, power load, it equipment, pts, datacenter, cooling, distributed computing, infrastructure, network architecture, network management, passive & discrete components
    
Raritan Inc.

Centralized Device Management Helps Drive Business Efficiencies

Published By: Zebra     Published Date: Jul 10, 2014
In this paper, Zebra shows how a solid device management solution can provide consistency and visibility into device status to maximize uptime and business efficiencies. Ensuring visibility of all assets whether they are directly on premise or at remote locations is another key benefit-for both IT and finance. Doing so helps maximize productivity where the devices are used, streamlines inventory management and compliance operations, and helps to create a more agile enterprise.
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zebra, device management, centralized device management, finance, compliance operations, agile enterprises, device status, it management, enterprise applications
    
Zebra

Cisco 2018 Asia Pacific Security Capabilities Benchmark Study

Published By: Cisco     Published Date: Sep 27, 2018
Asia Pacific is an exciting region where great strides are being made in digital transformation. It is home to significantly diverse economies and is remarkably leading the charge in developing connected cities of the future—smart cities. Many economies are seeing the benefits of these rapid developments, and as the Internet of Things (IoT) becomes commonplace in organizations and workers continue to work remotely and flexibly, more devices are becoming connected to the Internet.
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Cisco

Cloud Video Conferencing Benefits

Published By: LifeSize, a division of Logitech     Published Date: Jul 07, 2014
Businesses increasingly have more remote workers. Whether working remote full-time, part-time or just while traveling for business, these workers rely heavily on their own mobile devices to stay connected, yet they still need to stay connected to their teams for meetings in their office. Now, more than ever, there’s a strong demand for a video conferencing solution that can provide a simple and instant connection from the office to the home and on the go. Download now to learn more!
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lifesize, cloud, video, conference, remote, mobile, connection, software development, wireless, business technology
    
LifeSize, a division of Logitech

Demo: Absolute Manage Mobile Device Management

Published By: Absolute Software     Published Date: Sep 06, 2011
See how Absolute Manage Mobile Device Management allows organizations to remotely manage their Apple® iOS devices (iPhone®, iPod® Touch, iPadT).
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absolute, intel, laptop, saas, lock down, rapid recovery, stolen, data defense, theft deterrence, pc protection, tpm, trusted platform module, anti theft, data breach, password protection, password, encryption, security, access control, application security
    
Absolute Software

Drive More Value from Your Existing Multivendor Environment

Published By: IBM     Published Date: Mar 11, 2008
More and more employees are working remotely or traveling around the world to meet with colleagues, customers and partners. Jobs are no longer tied to a specific physical location, and people have come to rely on devices such as mobile phones, personal digital assistants (PDAs) and laptops to stay connected and productive.
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ibm, convergence, collaboration, pda, unified communications, productivity
    
IBM

Entrepreneurs & Managed IT: Putting Big Company Strategies to Work for Small & Mid-Sized Businesses

Published By: Managed Systems, Inc.     Published Date: Aug 14, 2008
No matter the size of the business, technology plays a critical role in its financial success. At the most basic level, companies have to deal with desktop and laptop computers for all their employees, e-mail, access to the Internet, Blackberries, and other kinds of on-site and remote devices. Add networking issues like viruses, spam and bandwidth utilization, and suddenly, this effort becomes a major challenge to anyone operating a small or mid-sized business (SMBs) with limited resources and a limited budget.
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network management, smb, small business, medium business, mid-sized business, smb networks, managed systems, it services, outsourcing, outsourced it, managed services, managed systems, tech support, it solutions, security, compliance, disaster recovery, it management, infrastructure, small business networks
    
Managed Systems, Inc.

Expand Your Horizon With Hosted Applications

Published By: VMware Citrix     Published Date: Jan 23, 2018
VMware Horizon® 7 offers full-featured support for hosted applications and shared desktop sessions, expanding the capabilities of the leading virtual desktop infrastructure (VDI) platform. Tightly integrated with Microsoft Remote Desktop Services (RDS), Horizon can deliver hosted applications and desktop sessions, virtual desktops, and VMware ThinApp® virtualized applications, all supported on the devices end users want to use. This white paper provides guidance for adding support for hosted applications and desktop sessions to your VMware Horizon infrastructure. Whether the goal is to integrate an existing RDS environment for combined management with VMware Horizon virtual desktops or deploy hosted applications and desktop sessions for the first time, VMware Horizon provides the technology required and a simple path forward.
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hosted, applications, horizon 7, virtual desktop, infrastructure, microsoft, remote, services
    
VMware Citrix

Expand your Market Opportunities

Published By: Cisco     Published Date: Sep 17, 2015
Around the world, millions of patients remotely monitor vitals signs, download wellness applications, and get access to caregivers through mobile devices.
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expand your market opportunities, diversify services, mobile phone, internet access, service providers, network, network architecture, mobile computing, mobile data systems, mobile workers, smart phones, wireless communications, wireless infrastructure, cloud computing
    
Cisco

Extending Your Management Reach to Remote Users

Published By: LANDesk     Published Date: Feb 12, 2007
White paper discussing how the LANDesk® Management Gateway in LANDesk® management solutions 8.6, along with LANDesk® Trusted Access™, help organizations extend the enterprise management of remote devices across the Internet without having to "punch holes" in the firewall or compromise the security of such devices or the corporate infrastructure.
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network security, remote access, security, mobile workers, mobile workforce, remote user, remote workers, trusted access, web service security, internet security, landesk
    
LANDesk

Five Best Practices to Manage and Control Third-Party Risk

Published By: CA Technologies EMEA     Published Date: Sep 14, 2018
Data security risk caused by third parties is a pervasive problem. Yet, many organizations granting remote privileged access to third-party users leave gaps that represent significant security risks. If you’re like most organizations today, you frequently grant vendors, contractors and other non-staff members access to internal networks and systems. These privileged users remotely administer your operating systems, databases or applications using their own endpoint devices. Download the eBook to learn the five best practices to control security risk brought on by third parties.
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CA Technologies EMEA

Fulfilling the Promise of the Digital Workspace

Published By: VMware AirWatch     Published Date: Jul 19, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
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VMware AirWatch

Fulfilling the Promise of the Digital Workspace

Published By: VMware     Published Date: Jul 24, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
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VMware

Guide for Securing Federal Telework

Published By: Pointsec     Published Date: Aug 21, 2009
Strong security policy, procedures and technology are major requirements, especially for protecting the remote systems used for telework and the sensitive information stored on those devices.
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network security, security policy, government, security policies, policy based security, information security, data security, telecom, secure communications, pointsec, remote access, remote network management
    
Pointsec

How Remote Support Enhances Customer Care

Published By: LogMeIn     Published Date: Mar 19, 2015
In today’s competitive market, you understand the importance of delivering outstanding customer experience while improving service desk productivity and keeping costs low. Remote support solutions enable you to meet these objectives by allowing agents to connect to remote devices and computers, pull system diagnostics and push configurations to deliver personalized hands-on support. With these solutions, you no longer have to walk novice users through detailed recovery procedures or complex settings. This white paper details how remote support solutions enable your organization to increase customer satisfaction, reduce costs by improving productivity, improve support metrics, and solve complex problems in a highly secure environment.
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remote support, customer care, customer experience, customer service, remote devices, cost, productivity
    
LogMeIn

How to Migrate Citrix XenApp to VMware Horizon

Published By: VMware Citrix     Published Date: Jan 23, 2018
VMware Horizon® support for published applications provides exciting new opportunities for customers running Citrix XenApp. Tightly integrated with Microsoft Remote Desktop Services (RDS), VMware Horizon is a new option for delivering not just published applications and shared desktops, but also virtual desktops, software as a service (SaaS), and virtualized applications to the devices your end users want to use. This white paper provides guidance for planning and undertaking a migration from Citrix XenApp to VMware Horizon. Four approaches to XenApp migration are detailed, including the major steps required for their implementation. Whether the goal is to migrate an existing XenApp infrastructure to Horizon, replace it with a new system, or simply integrate legacy Citrix infrastructure with your Horizon virtual desktop deployment, VMware has the innovative products and technology you need.
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citrix, xenapp, vmware, horizon, applications, customers, integration, software
    
VMware Citrix

IBM Intranet Experience Suite: Simplify Employee Web Experiences

Published By: IBM     Published Date: Jan 09, 2013
Today's office is everywhere. Remote devices have created a 24/7, instantaneous response, work environment. Challenging economic times have facilitated a do more with less corporate mentality.
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experience, employee, web experiences, simplify, ibm intranet experience suite, it management, enterprise applications, business technology
    
IBM

IBM Intranet Experience Suite: Simplify Employee Web Experiences By Delivering Engaging Solutions

Published By: IBM     Published Date: Oct 01, 2012
Today's office is everywhere. Remote devices have created a 24/7, instantaneous response, work environment.
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intranet, web experiences, customer experience, web content management, content delivery, customer experience management, intranets, business technology
    
IBM
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