revolution

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Embrace The Digital Customer Service Revolution

Published By: Salesforce     Published Date: Oct 30, 2019
In recent years, advancements in technology have exponentially impacted how quickly and effectively customers are able to get what they want. This has triggered a sea change in rising expectations where the overall customer experience is concerned. In turn, customer service, once considered by many to be a cost center, can now provide a coveted point of differentiation. All of which is to say, a business’ success now largely depends on disrupting the traditional customer service model. So how can your business do that? In this paper, I’ll answer that question – by describing a more disruptive model of customer service and, where applicable, explaining how Salesforce can support that model.
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Salesforce

Embrace The Digital Customer Service Revolution (Japanese)

Published By: Salesforce     Published Date: Oct 30, 2019
In recent years, advancements in technology have exponentially impacted how quickly and effectively customers are able to get what they want. This has triggered a sea change in rising expectations where the overall customer experience is concerned. In turn, customer service, once considered by many to be a cost center, can now provide a coveted point of differentiation. All of which is to say, a business’ success now largely depends on disrupting the traditional customer service model. So how can your business do that? In this paper, I’ll answer that question – by describing a more disruptive model of customer service and, where applicable, explaining how Salesforce can support that model.
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Salesforce

Embrace The Digital Customer Service Revolution (Portuguese)

Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language.
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Salesforce

Embrace The Digital Customer Service Revolution (Spanish)

Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language. In recent years, advancements in technology have exponentially impacted how quickly and effectively customers are able to get what they want. This has triggered a sea change in rising expectations where the overall customer experience is concerned. In turn, customer service, once considered by many to be a cost center, can now provide a coveted point of differentiation. All of which is to say, a business’ success now largely depends on disrupting the traditional customer service model. So how can your business do that? In this paper, I’ll answer that question – by describing a more disruptive model of customer service and, where applicable, explaining how Salesforce can support that model.
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Salesforce

Embracing Digital Healthcare to Revolutionize Personal Care

Published By: Marketo     Published Date: Aug 29, 2016
Download this whitepaper to learn how technology can help you to better engage patients, ultimately driving stronger outcomes for your healthcare organization
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marketo, marketing, marketing automation, healthcare, patient engagement, marketing strategies, healthcare marketers
    
Marketo

Embracing services 4.0 and the Outcome Economy

Published By: Sage EMEA     Published Date: Sep 02, 2019
The complete guide to understanding the technology available for better efficiency and customer experience. As customer demands and expectations are revolutionising the service industry, service providers are embracing the outcome economy to remain relevant and gain market share. This means a shift in focus from competing through selling products and services, to competing on delivering measurable results and outcomes that are important to the customer.
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Sage EMEA

Employee Communications and The Deskless Revolution

Published By: Sitrion     Published Date: Mar 20, 2017
Ways to engage employees in this new remote world. Download now!
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Sitrion

Enabling a Smart Connected Supply Chain

Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
The manufacturing industry has entered a completely new technological realm that did not even exist five years ago. Three industrial revolutions forever changed manufacturing—and the world—and the fourth is now underway. Factories have had to adapt rapidly with the advent of advanced automation and robotics as well as software to manage processes and control. The onset of digital manufacturing accelerates the need for new approaches. While consumers typically embrace disruptive technology with enthusiasm, manufacturers inevitably approach new technology with caution, carefully evaluating how it can improve their businesses. Eventually, however, caution must be replaced with innovation to ensure survival. Those organizations that find themselves on the wrong side of the technology curve today will face increasing challenges to remain competitive as time marches forward.
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supply chain management, scm, manufacturing, digital manufacturing
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017

Enabling the Digital Manufacturing Revolution

Published By: Dell EMC     Published Date: Nov 26, 2018
Dell EMC technology for Digital Manufacturing harnesses the workstation, HPC and storage capabilities that combine to enable better products, more efficient design and production processes, and meet rapidly changing customer preferences. Collecting, collating and digesting more and more data in the entire ecosystem, from product modelling to after-sales trends, are making the digital factory a powerful and necessary reality in the manufacturing landscape. Learn more about Dell Precision® workstations featuring Intel® Xeon® processors
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Dell EMC

Enabling the Digital Manufacturing Revolution (Hebrew)

Published By: Dell EMC     Published Date: Nov 26, 2018
Dell EMC technology for Digital Manufacturing harnesses the workstation, HPC and storage capabilities that combine to enable better products, more efficient design and production processes, and meet rapidly changing customer preferences. Collecting, collating and digesting more and more data in the entire ecosystem, from product modelling to after-sales trends, are making the digital factory a powerful and necessary reality in the manufacturing landscape. Learn more about Dell Precision® workstations featuring Intel® Xeon® processors
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Dell EMC

Enabling the Digital Manufacturing Revolution (Polish)

Published By: Dell EMC     Published Date: Aug 17, 2018
Dell EMC technology for Digital Manufacturing harnesses the workstation, HPC and storage capabilities that combine to enable better products, more efficient design and production processes, and meet rapidly changing customer preferences. Collecting, collating and digesting more and more data in the entire ecosystem, from product modelling to after-sales trends, are making the digital factory a powerful and necessary reality in the manufacturing landscape.
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Dell EMC

Engagement Everywhere

Published By: Avaya     Published Date: Mar 04, 2016
Engage everywhere to improve everywhere Two out of three executives under the age of 35 are frustrated by technology at work, but believe they can be more productive with information sharing, and that better communications will positively impact business growth. Find out how else the digital revolution is impacting midsize businesses >
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technology, business optimization, communications, engagement management, network management, best practices, business intelligence, business management
    
Avaya

Engagement Everywhere

Published By: Avaya     Published Date: Mar 10, 2016
The digital revolution has happened. Commerce is changing again, unbound from prior models. Goods and services are sold and information exchanged in ways we never imagined a few years ago. Think Uber and Airbnb—digital business models like this are replacing last year’s browser-based businesses.
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digital advertising, commerce, business optimization, content delivery, network management, best practices
    
Avaya

Engagement Everywhere

Published By: Avaya     Published Date: Jun 15, 2016
Engage everywhere to improve everywhere Two out of three executives under the age of 35 are frustrated by technology at work, but believe they can be more productive with information sharing, and that better communications will positively impact business growth. Find out how else the digital revolution is impacting midsize businesses.
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technology, productivity, communications, best practices, digital, business intelligence
    
Avaya

Engineered for the Cloud

Published By: Oracle CX     Published Date: Oct 19, 2017
Oracle’s software in silicon technology is truly revolutionary for providing security and workload performance increases beyond the scale of traditional new processor technology improvements. It was the vision of Oracle over 4 years ago to integrate application acceleration and security capabilities at the processor level, which enables the highest levels of security and the highest application performance levels. Software in Silicon technology is an example why Oracle software runs best on Oracle systems and will be incorporated across Oracle systems and software products including engineered systems and operating systems.
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Oracle CX

eRepublic: Connect and Protect

Published By: Cisco     Published Date: Nov 18, 2015
Smart technologies are a force multiplier for public safety agencies, allowing them to serve growing populations even as public spending remains constrained. The Internet of Everything (IoE) provides the connective tissue in this evolving operational environment — not only bringing together objects embedded with electronics, software and sensors, but making them work together in the service of better policing. The IoE makes it possible to collect data and share it via the cloud, uniting disparate jurisdictions, agencies and ranks of command in positive ways. These smart and connected technologies promote collaboration and transparency among public safety agencies, revolutionizing how police, fire, courts and corrections do some of the nation’s most important work.
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public safety, data, cloud, communication, ioe, networking, it management
    
Cisco

Escape From the Cell: A Revolutionary Approach to Complex Spreadsheets

Published By: FICO     Published Date: Dec 04, 2017
In an era where Big Data decisions demand high-powered tools, organizations everywhere are still mired in complex spreadsheets that limit the speed and precision of their critical customer interactions. Read this fact sheet to learn how you can evolve beyond what spreadsheets alone can achieve: • Allow business users to easily create and compare “what if” scenarios, interact with compelling visualizations, and challenge, improve and build trust with stakeholders and collaborators • Rapidly deploy new optimization features and applications practically at the speed of thought – without leaning on IT – while leveraging existing investments in other analytic tools (such as R, SAS, MATLAB, and even Excel) Download Now
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fico, optimization, modeler, industry, analytic, tool, business, solutions
    
FICO

Escaping the Commodity Trap: Innovation Hubs Spur Manufacturing’s Transformation

Published By: Polycom     Published Date: Jul 24, 2014
Brains, not brawn: Fewer companies than ever before are shackled to the tyranny of the volume play: producing vast quantities of goods to reap razor-thin margins. Instead, manufacturing has been freed to search for the next big idea – and many of them. What’s empowering this idea revolution: automated processes, new technologies at the ready, and a thorough understanding of R&D’s costs and contributions? Realizing that there is strength in numbers, companies are creating virtual innovation hubs with valued partners, joining industry consortia, and opening up product development to crowdsourcing. What’s common to all: Companies are drawing closer to epicenters of talent, demand, and supply and moving faster than ever to commercialize great ideas. Are you ready?
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polycom, commodity, innovation, manufacturing, automation, r&d
    
Polycom

Everything you Need to Know About Maturing Your Application Security Program

Published By: Veracode     Published Date: Jun 26, 2019
Software plays a central role in business processes and in our daily lives, and companies of all sizes and industries are building, buying and downloading more applications than ever before. However, this increased dependence on software makes the applications powering our world a prime target for cybercriminals. Applications are the No. 1 attack vector for cybercriminals and the main source of breaches. In addition, the way software is developed is changing. Contemporary application development methodologies like DevOps are increasing the speed and precision with which software is produced and deployed. The increased speed and precision have created a modern software factory akin to the manufacturing factories of past industrial revolutions.
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Veracode

Expert Tips For Maximizing The Power of Amazon Redshift Spectrum

Published By: AWS     Published Date: Nov 14, 2018
Amazon Redshift Spectrum—a single service that can be used in conjunction with other Amazon services and products, as well as external tools—is revolutionizing the way data is stored and queried, allowing for more complex analyses and better decision making. Spectrum allows users to query very large datasets on S3 without having to load them into Amazon Redshift. This helps address the Scalability Dilemma—with Spectrum, data storage can keep growing on S3 and still be processed. By utilizing its own compute power and memory, Spectrum handles the hard work that would normally be done by Amazon Redshift. With this service, users can now scale to accommodate larger amounts of data than the cluster would have been capable of processing with its own resources. This e-book aims to provide you with expert tips on how to use Amazon Redshift Spectrum to increase performance and potentially reduce the cost of your queries.
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AWS

Fifth Edition State of Marketing

Published By: Kinaxis     Published Date: Oct 10, 2019
With unprecedented choice and access to information, today’s customers demand an overall experience that matches their standards for product quality. In the Fourth Industrial Revolution, the definition of a “good” experience has changed. Customers demand not only relevant offers, but to feel truly known and understood as individuals. In a culture of immediacy, they also expect engagement at their exact moment of need. What’s more, this level of engagement is viewed as standard across the entire customer journey, prompting marketers to think well beyond their traditional domain.
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Kinaxis

Five Strategies Revolutionizing Your Workplace

Published By: Asure Software     Published Date: Feb 11, 2014
As the workspace and the workforce come closer together, companies need to have the right strategies in place to streamline operations and stay competitive.
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mobile workforce, cloud-based technologies, distributed workforce, workplace revolution, streamline operations, technological innovation, human resources, hr technology
    
Asure Software

Flash Demo: IBM Information Server FastTrack

Published By: IBM     Published Date: Dec 09, 2008
Watch an overview of IBM Information Server FastTrack, a revolutionary new module of the IBM Information Server. IBM Information Server FastTrack was designed to help enterprises of all sizes maximize team collaboration, facilitate automation and help ensure projects are completed successfully and on time. By creating an integrated environment that includes business analysts, developers and data modelers, Information Server FastTrack accelerates collaborative development across user roles, products and geographies.
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ibm, fasttrack, ibm information server, server fasttrack, data integration projects, project completion, ibm information server fasttrack, process automation
    
IBM

Forbes Insight: Collaborating in the cloud

Published By: Cisco     Published Date: Jan 20, 2014
Leaders in today’s collaborative revolution report significant benefits from a cloud-based approach.
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cisco, forbes, cloud, cloud computing, collaborative, cloud-based approach.
    
Cisco

Forecasting the Impact of Microsoft Windows Server 2012 R2

Published By: Dell     Published Date: Feb 04, 2015
More than 23 million servers in the world are still running on the Microsoft Windows Server 2003 operating system, making it the most popular engine for serving information and applications globally for over a decade. But, starting in July 2015, Microsoft will no longer provide basic support for it.
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dell, windows, microsoft, modernization, management, modernization, server, 2003
    
Dell
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