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Creando la perfecta experiencia comercial

Published By: SAP SME     Published Date: Jul 31, 2015
Los consumidores de hoy están digitalmente conectados y socialmente en red. Es hora de darles lo que quieren: conexiones personales, experiencias sin fisuras y ofertas en tiempo real de las marcas en las que confían.
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marketing, compromiso con el cliente, recorrido del cliente, experiencia del cliente, marketing colaborativo, experiencia personalizada, omnicanal, comercio omnicanal, customer experience
    
SAP SME

Creating Business Value with Big Data

Published By: Liaison Technologies     Published Date: Feb 07, 2014
Big Data holds the promise of a virtually unlimited ability to gain insight – and foresight – to sharpen strategies and improve tactical execution but only if it can be harnessed and managed. Through this whitepaper, you can learn how.
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liaison, data integration, data management, it resources, business continuity, systems and processes, autonomous acquisitions, information segregation, integration scope, internal resources, hybrid-type, m&a, data processes, it infrastructure, enterprise data, enterprise trends, productivity, hybrid acquisitions, integration phase, business intelligence
    
Liaison Technologies

Creating Superior Business Results Through a Thriving State of Mind

Published By: Senn Delaney     Published Date: Aug 21, 2008
Through a collaborative, groundbreaking study with three prominent U.S. business schools, Senn Delaney has discovered that people who operate from a unique set of three core principles consistently perform at the top 10 percent of performance ratings. The joint study and subsequent research and surveys led to creation of our new, evidence-based, practical performance model that can be taught, practiced, reinforced, applied and measured.
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senn delaney, global information, customer focused, brand management, customer-centric, employee management, employee engagement, application integration, application performance management, best practices, business integration, business intelligence, business management, call center software, change management, customer interaction service, customer relationship management, customer satisfaction, customer service, workforce management
    
Senn Delaney

CRM Without Compromise: A Strategy for Profitable Growth

Published By: SAP     Published Date: Mar 29, 2011
Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value - where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability.
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sap crm, ecosystem, crm deployment, crm culture, customer relationship management, supply chain management, employee performance management
    
SAP

CRM Without Compromise: A Strategy for Profitable Growth.

Published By: SAP Inc.     Published Date: Jun 16, 2009
CRM is a business strategy that helps organizations cope with three of today´s most urgent business imperatives generating new growth, attaining operational excellence and enhancing competitive agility.
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crm, customer relationship management, customer centric, customer-centric, customer service, service, retention, loyalty, growing, growth, profitable, profitability, sapservice, service, retention, loyalty, growing, growth, profitable, profitability
    
SAP Inc.

Cyber Attacks on Government: How to Stop the APT Attacks that are Compromising Federal Agencies

Published By: FireEye     Published Date: Sep 11, 2012
Cyber Attacks on Government: How to Stop the APT Attacks that are Compromising Federal Agencies.
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cyber attacks, apt attacks, federal, compromising, security, business technology
    
FireEye

Cyber Compliance Primer for Healthcare

Published By: Delta Risk     Published Date: Jan 03, 2017
This white paper takes an extensive look at the regulatory and legal obligations providers must uphold to avoid costly fines, compromise of PHI, reputational damage, and potential litigation. Download now!
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Delta Risk

Cyber Security

Published By: Alert Logic     Published Date: May 23, 2019
This security overview provides best practices to help organizations looking to harden their environment. Designed to help small- to mid-sized organizations stop an attack before one starts, this basic guidance will help reduce your attack surface and outlines practical steps to securing your enterprise. With this checklist, you will have a guide to help prevent initial compromise and stop attacks before they start. This checklist helps to explain how to: • Address software vulnerabilities and misconfigurations • Eliminate exposed ports & services • Reduce the chance of attacks delivered via email • Limit browser-based attacks • Reduce the attack surface across Microsoft Office applications Lastly, we will share details on how Alert Logic helps organizations of all sizes get a comprehensive view of their enterprise assets, find misconfigurations and vulnerabilities, and delivers endpoint coverage with an automated quarantine response to stop malware in its tracks.
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Alert Logic

Cyber Security Checklist Part 2

Published By: Alert Logic     Published Date: May 23, 2019
In our first cyber security checklist, we provided a security overview and best practices to help organizations prevent an initial compromise from occurring. In this guide, we will help you understand practical steps you can take to mitigate techniques attackers use once they have penetrated your defenses. Once attackers have access to a machine, they can evade detection by using fileless techniques and legitimate system administration tools to do their dirty work. With this checklist, you will have a guide to help mitigate the impact of an attacker. Lastly, we will hep you understand how partnering with a company like Alert Logic can provide better defenses to stop attackers in their tracks. This checklist helps to explain how to: • How to manage and limit PowerShell access • Securing and utilizing Windows Management Instrumentation (WMI) • Ways to apply application controls • Following the principle of least privilege and applying access controls • What to monitor for to help uncover
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Alert Logic

Cyber Security Primer for Banking and Financial Institutions

Published By: Delta Risk     Published Date: Sep 21, 2016
Nowhere else could that wise advice be more relevant than in contemplating the effects of cyber attacks on financial institutions. As stated in a recent issue of the FDIC’s Supervisory Insights, the risks presented by cyber attacks have become “one of the most critical challenges [in the last decade] facing the financial services sector due to the frequency and increasing sophistication of cyber attacks.” In just a year’s time, from 2014 to 2015, the occurrence of security incidents increased 38 percent as reported in a survey of 10,000 security, IT, and executive personnel. Just as concerning, the attackers perpetrating these breaches were able to compromise the victim organization within a matter of minutes in 60 percent of cases.
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cyber threats, security breaches, malware and vulnerabilities, internet security, security
    
Delta Risk

Cybersecurity Imperatives Reinvent Your Network Security With Palo Alto Networks

Published By: Palo Alto Networks     Published Date: Dec 11, 2013
Legacy firewalls aren't designed to address today's complex network traffic consisting of applications, users, and threats. They rely on outdated technology. Read how a new modern security platform safely enables any technology and application. - Learn why yesterday's methods can't handle today's cyberthreats - Find out if your firewall has the ability to see and control traffic, and prevent APTs - Discover how you can deliver modern security without compromising performance - Read why bolt-on security is a costly approach to security
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cybersecurity, firewalls, palo alto, technology, application, network traffic security, prevent atps, application security
    
Palo Alto Networks

Cybersecurity Primer for Banking and Financial Institutions

Published By: Delta Risk     Published Date: Jun 07, 2016
Nowhere else could that wise advice be more relevant than in contemplating the effects of cyber attacks on financial institutions. As stated in a recent issue of the FDIC’s Supervisory Insights, the risks presented by cyber attacks have become “one of the most critical challenges [in the last decade] facing the financial services sector due to the frequency and increasing sophistication of cyber attacks.” In just a year’s time, from 2014 to 2015, the occurrence of security incidents increased 38 percent as reported in a survey of 10,000 security, IT, and executive personnel. Just as concerning, the attackers perpetrating these breaches were able to compromise the victim organization within a matter of minutes in 60 percent of cases.
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cyber threats, security breaches, malware and vulnerabilities, internet security, security
    
Delta Risk

CyberX Presents: ICS Hacking Exposed

Published By: CyberX     Published Date: Feb 03, 2017
Arm yourself against the powerful cyberweapons and methods cyberattackers are using to compromise electrical grids, manufacturing, oil and gas, pharmaceuticals, and other critical infrastructure industries.
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cyberx, ics hacking, hacking, cyberweapons, cyberattacks, production operations, ics, scada, security, business technology
    
CyberX

Cylance 2017 Threat Report

Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
The cyberattacks of 2017 proved more numerous, sophisticated, and ruthless than in years past. Threat actors, armed with knowledge stolen from the CIA and tools lifted from the NSA, demonstrated an elevated level of proficiency. WannaCry and NotPetya, two prominent threats from last year, successfully exploited these stolen assets in their assault on systems worldwide. As 2017 progressed, new opportunities developed in ransomware-as-a-service (RaaS), opening the gates of malware-for-profit to everyone. Advancements in fileless attacks provided new ways for threats to hide from once reliable detection methods. Malware features such as polymorphism continued to play a powerful role in evading traditional defenses. The victims of cybercrime ranged from private businesses to the fundamental practices of democracy. France and the United States saw significant data breaches during their recent presidential elections. Several high-profile companies lost their customers’ personally identifiable information to cyberattacks, blemishing their brands and costing them untold millions in recovery operations. This report contains an overview of the threat trends and malware families Cylance's customers faced in 2017. This information is shared with the goal of assisting security practitioners, researchers, and individuals in our collective battle against emerging and evolving cyberthreats.
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cyber attacks, cia, nsa, wannacry, notpetya
    
BlackBerry Cylance

Data Breach Case Study

Published By: LifeLock     Published Date: May 10, 2016
Unfortunately, many companies don't realize a breach has occurred until it's too late. A world-renowned hospital and healthcare network found this out the hard way when more than 60K+ employee records were compromised. Find out how they minimized loss and quickly restored a sense of confidence after they suffered a data breach
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LifeLock

Data Center Infrastructure Management

Published By: Emerson Network Power     Published Date: Aug 19, 2010
While both IT and facilities organizations have invested heavily in technology resources (people, processes and tools) to manage the data center infrastructure, they have failed to achieve the promise and potential due to critical gaps between their data center facilities and IT infrastructure components. A new perspective on managing the critical infrastructure gaps is emerging. Read on for more.
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emerson, data center, automation, infrastructure, virtualization, cloud computing, cloud, design and facilities
    
Emerson Network Power

Data Security On Campus: Stats, Risks, And Defense Strategies

Published By: Canon Solutions America     Published Date: Jul 15, 2019
Colleges and universities are under cyber siege. In a recent attack, more than 2,500 student, alumni, and staff accounts were compromised at the University of Buffalo. This brief will teach you how to help prevent a data breach on your own campus.
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Canon Solutions America

Data Theft Prevention: The Key to Security, Growth & Innovation

Published By: Forcepoint     Published Date: Apr 19, 2016
In 2014, data breaches compromised over 700 million records with financial losses estimated to be at least $400 million – and security incidents grew up to 66 percent. But don’t allow fear to stifle growth. The “Data Theft Prevention” report focuses on how to stay secure while you innovate from a broader, in-scope, more intelligent in application perspective.
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Forcepoint

Database Security : KuppingerCole Leadership Compass

Published By: IBM     Published Date: Apr 13, 2018
Database security protects databases against compromises of their integrity, confidentiality and availability.
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database, security, guardium, confidentiality
    
IBM

Database Security and Regulatory Compliance within the Pharmaceutical Industry

Published By: BMC Control M     Published Date: Apr 01, 2009
Listen in as Sentrigo interviews Dr. Charles Popper, who discusses specific data integrity and security requirements for the pharma sector. Dr. Popper will address how to enforce the proper balance of information sharing and database protection, without compromising high-quality research.
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platforms, data management, linux, sap, windows, service oriented architecture, sla, international computing
    
BMC Control M

Database Security: KuppingerCole Leadership Compass

Published By: IBM     Published Date: Apr 13, 2018
Database security protects databases against compromises of their integrity, confidentiality and availability.
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gdpr, compliance, data protection, personal data
    
IBM

Deep Dive into Security and Privacy

Published By: Cloud Sherpas     Published Date: Nov 06, 2015
Watch this webinar replay to explore the principles that guide Google’s security and privacy policies in order to understand how going Google can transform your organisation without compromising security.
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security, cloud, cloud computing, security cloud computing, security and privacy, google, google apps, application security, application integration, virtualization, infrastructure, infrastructure management
    
Cloud Sherpas

Defend web properties from modern threats with Citrix NetScaler

Published By: Citrix Systems, Inc.     Published Date: Jan 19, 2016
Customers, employees and partners are more frequently accessing web-delivered services from their mobile devices. At the same time, attackers are constantly discovering new ways to compromise security, including advanced malware and application layer attacks. Without the right tools, you are vulnerable. NetScaler gives you the visibility and control to manage, accelerate, and secure all your web properties, so you can deliver both the service and security your users demand. To learn more about web security and NetScaler, read the full report: Defend Web Properties from Modern Threats with Citrix NetScaler
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citrix, security, netscaler, web, hacker detection, web service security, web services, data protection, secure content management
    
Citrix Systems, Inc.

Defining and Using Asynchronous Messaging

Published By: Genesys     Published Date: Jun 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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customer service, operations, asynchronous, messaging, customer expectations
    
Genesys

Defining and Using Asynchronous Messaging

Published By: Genesys     Published Date: Jul 13, 2018
In today’s digital world, the messaging and texting that have become a prominent part of most people’s lives are a form of asynchronous messaging. These are a simple, convenient method of communication for people on the go, with varied time in response based upon intrigue and urgency. Asynchronous messaging has become so ingrained in consumers’ lives, an expectation has evolved that businesses should be able resolve issues just as quickly and easily, and on the customer’s timetable. To keep up with consumer expectations and offer differentiated customer experiences, there is a strong case for implementing capabilities where messages can be fielded by bots using artificial intelligence, with a human touch through skilled representatives, or a combination of both within the same conversation, without losing context. Download this white paper to learn about: • 6 benefits to asynchronous messaging in B2C customer experience and operations • Incorporating asynchronous messaging into your u
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Genesys
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